ApartHotel a Le Grand Massif

“No joining instructions were sent prior to arrival. The resort had no idea of the booking because it was a private apartment rented out on Hotels.com by another company. I had to call to get someone to tell me how to gain access to the apartment. The resort were going to charge me for parking but I showed that the listing stated parking was included. When we got into the apartment there were no towels or bedding. Had to call again. Was told that the listing stated that this was not included....

“al nostro arrivo c'erano letti con lenzuola sporche già usate, e sopratutto niente asciugamani da noi pagati € 16,00 Cad. persona, pulizia inesistente da noi pagata € 47,00, sopratutto non ci è stato possibile comunicare con nessuno. Abbiamo dovuto soggiornare obbligatoriamente in altro luogo, con tutti i disagi che si possono immaginare......”

“Cozy and clean . Comfy bed.”

“Excellent location and charming accommodations. ”

“Een mooi familiebedrijf waar ze er alles aan doen om de gasten naar de zin te maken in een leuk karakteristiek en mooi hotel”

“Très bonne expérience dans un hôtel récemment rénové. Chambre calme, propre et confortable avec un balcon d'angle (chaises et table) donnant sur les montagnes au loin. Idéalement situé pour se rendre aux bains de lavey et non loin de Montreux. Grand parking.”