Dear Jennifer,We apologize for the disappointment with the indoor pool cleanliness. Your feedback is valuable, and we'll address this promptly with our maintenance team to ensure a more enjoyable experience for our guests in the future. We hope to have the opportunity to exceed your expectations on your next visit.Sincerely, Hotel Manager

Dear Fred, Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear LEE, Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear Jessica,Thank you for your perfect rating! We're delighted to hear that our location works well for your visits to the University of Illinois, and we're honored to be your choice of accommodation whenever you visit your daughter at college. Your loyalty means a lot to us, and we look forward to welcoming you back for many more stays in the future! Sincerely, Hotel Manager

Dear Christina,We appreciate your feedback regarding the need for updates at our hotel. Improving our facilities is a priority, and we may take your comments into consideration as we plan for future renovations. Your satisfaction is important to us, and we hope to have the opportunity to welcome you back in the future with improved accommodations. We appreciate your feedback and the opportunity to improve our services.Sincerely, Hotel Manager

Dear Kristy,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

Dear Roxane,Thank you for sharing your positive experience with us! We're delighted to hear that you found the bed comfortable, enjoyed the good coffee in your room, and appreciated our selection of pillows and breakfast options. Providing a comfortable and enjoyable stay for our guests is our top priority. We look forward to welcoming you back for another great stay!Sincerely, Hotel Manager

Dear Paul,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay. Sincerely, Hotel Manager

Dear Randall,Thank you for your feedback! We're glad to hear that you found our hotel to be a good and decent place to stay. Your satisfaction is important to us, and we appreciate your honesty in providing feedback. If there's anything specific you think we could improve upon to earn that extra star in your next review, please don't hesitate to let us know. We value your support and hope to have the opportunity to welcome you back again in the future! Sincerely, Hotel Manager

Dear Patricia, Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you. Sincerely, Hotel Manager

Dear Stephanie,Thank you for your glowing review! We're thrilled to hear that you enjoyed your stay with us and that you found our hotel comfortable, clean, and convenient. It's wonderful to know that you appreciated the amenities we provide, including the Dove toiletries, comfy pillows, delicious breakfast options, and our pool. We're also delighted that you found our staff to be great - providing excellent service is our priority. Your feedback means a lot to us, and we look forward to welcoming you back for another fantastic stay in the future! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know.Sincerely, Hotel Manager

Dear Ben,Thank you for the review and rating of 3 out of 5. Kindly give us some opinion, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback! I hope you will visit us again soon. Sincerely, Hotel Manager

Dear Kent,We're sorry to hear that your experience did not meet the standards you've come to expect from Holiday Inn Express hotels. Your feedback is valuable to us, and we will use it to address any areas where we may have fallen short. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future. If there are any specific concerns you would like to share, please feel free to let us know so that we can address them accordingly. Thank you for your feedback.Sincerely, Hotel Manager

Dear Laura,Thank you for your feedback! We're glad to hear that you found our hotel easy to get to. If there's anything specific you feel we could improve to make your next stay even better, please don't hesitate to let us know. We appreciate your business and hope to welcome you back for another enjoyable stay!Sincerely, Hotel Manager

Dear Carol,Thank you for your feedback. We're sorry to hear that our breakfast didn't meet your expectations. We're always looking for ways to improve, so we'll take your comments into consideration to enhance our breakfast offerings. We appreciate your input and hope to have the opportunity to exceed your expectations in the future.Sincerely, Hotel Manager

Dear Stephen,Thank you for your feedback! We're delighted to hear that our hotel is a convenient stop for you during your travels and that you find the access from the interstate easy. We appreciate your patronage and hope to continue providing you with a pleasant experience during your future stays.Sincerely, Hotel Manager

Dear Kevin,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

Dear Guest,Thank you for bringing these cleanliness issues to our attention. We sincerely apologize for the stains on the bedskirt and curtains, dirty handprints on the walls, cobwebs on the sprinklers, and mold in the bathroom. This is not the standard we strive to uphold, and we appreciate your honesty. We will address these concerns with our housekeeping team to ensure improvements. We are glad to hear that the sheets were clean, but we regret the overall impact on your experience. Your feedback is crucial, and we hope you might consider giving us another opportunity to provide you with a more satisfactory stay in the future.Sincerely, Hotel Manager

Dear Matthew,Thank you for the perfect rating and positive feedback! We're delighted to hear that you found our property great and conveniently located just off the highway. We appreciate your loyalty and look forward to welcoming you back to the Holiday Inn Express again. Safe travels, and see you soon!Sincerely, Hotel Manager

Dear Mona,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

Dear Randal,I'm truly sorry to hear about your disappointing experience during your recent stay. Your detailed feedback regarding the condition of the hotel is deeply concerning, and I apologize for falling short of your expectations. We take such matters seriously, and I assure you that your comments will be addressed with the team for immediate improvement. Your experience is not reflective of the standards we aim to uphold. We appreciate you bringing this to our attention and hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Larry,I apologize for the inconvenience you experienced with the Wi-Fi during your stay. It's regrettable that this issue impacted your work, and I understand your frustration. We strive to provide a seamless experience for our guests, and we apologize for falling short in this instance. Your feedback is valuable, and we will address the Wi-Fi issue to prevent future occurrences. We appreciate your understanding and hope to have the opportunity to provide a better experience in the future.Sincerely, Hotel Manager

Dear Julie,We apologize for the inconveniences you experienced during your stay. Your feedback is important to us, and we will address these issues to improve our services. We'll work on rectifying the key card issue, ensuring fresher breakfast items, and making necessary repairs to enhance the overall experience. We hope to provide a more comfortable and enjoyable stay on your next visit.Sincerely, Hotel Manager

Dear Stephanie,Thank you for your stay; however, the 2-star rating is disappointing. Please tell us what made you unhappy so that we can address it. We care about your satisfaction. Please respond.Sincerely,Hotel Manager

Dear Terry, We are honored that you decided to stay with us recently. Receiving a 10-star review from our visitors makes us very happy. We are happy to hear that your stay with us was enjoyable, and we hope to have the opportunity to assist you once more on your next trip. Your suggestions and ideas are always appreciated by us.Sincerely,Hotel Manager

Dear David,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

Dear Pam,We apologize for the service issues you encountered during your stay. We understand the importance of responsive and attentive service, and we regret that you didn't experience that during your visit. Your feedback is valuable, and we will address these concerns to ensure a more satisfactory stay for future guests. We hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

Dear Greg,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

Dear Deborah,We apologize for the cleanliness issues you encountered during your stay at the Holiday Inn Express. This is not the experience we aim to provide. We appreciate your feedback, and we'll address these concerns to ensure a more comfortable and hygienic experience for our guests in the future. It's great to hear that the staff was friendly and accommodating. Your input is valuable, and we hope to provide a better experience during your next visit.Sincerely, Hotel Manager

Dear Guest,Thank you for your feedback and for bringing attention to the importance of details. We value guest input, and we'll work to improve in this aspect to ensure a more enjoyable experience for our guests in the future. If you have specific details or suggestions you'd like to share, please feel free to let us know. Your comments are valuable to us, and we appreciate your stay.Sincerely, Hotel Manager

Dear Linda,I'm sorry to see that your stay didn't meet your expectations, resulting in a 2 out of 10 rating. If you have any specific feedback or concerns you'd like to share about your stay, please feel free to provide more details. Your feedback is valuable and can help us improve our services and facilities for future guests. We appreciate your input.Sincerely, Hotel Manager

Dear Jorge,It is disappointing to see that your stay was not satisfactory at our hotel, given the 1-star rating. It would have been better if you could have specifically mentioned the key areas that bothered you so that we could have focused on improving them. Anyway, your feedback is important to us, and you can contact us at any time to inform us of your concerns. Guest feedback is important to us for improvement. I look forward to seeing you again.Yours sincerely,Hotel Manager

Dear Michael,We're sorry to hear about the mix-up with your room and the poor customer service you experienced. This is not the level of service we strive to provide, and we apologize for any inconvenience this may have caused. Your feedback is valuable, and we will use it to improve our processes and ensure a better experience for our guests in the future. If you choose to stay with us again, we hope to make it right and provide you with a more positive experience. Thank you for bringing this to our attention.Sincerely, Hotel Manager

Dear Laurie, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

Dear Dale,Thank you for sharing your feedback about your recent stay. We apologize for the inconvenience you experienced with the room keys not working on the outside doors and the lack of Kleenex in your room. We appreciate your input, as it helps us improve our services. If you ever reconsider staying with us in the future, we'll strive to make your stay more comfortable and convenient. Your satisfaction is important to us, and we hope to have the opportunity to serve you better next time.Sincerely, Hotel Manager

Dear Mary,Thank you for the 5-Star rating. We strive for 100% guest satisfaction, and I’m very glad you were so satisfied. We believe we provide a great combination of comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure.Sincerely, Hotel Manager

Dear Robert,Thank you for the review and rating of 3 out of 5. Kindly give us some opinions, which can be useful for us to improve our hotel service from 3 to 5. We appreciate your feedback. I hope you will visit us again soon.Sincerely, Hotel Manager

Dear George,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

Dear Kaia,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

Dear Nick,Thanks for the stay, but it's sad to see the 2-star rating. Please share with us what made you dissatisfied so that we can address it. Your satisfaction is important to us. Please revert.Sincerely,Hotel Manager

Dear George, Thank you for taking your valuable time to leave a rating for your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your business. We look forward to seeing you again soon!Sincerely, Hotel Manager

Dear Richard,Thanks for staying with us and giving us a 10-star rating. We appreciate your awesome feedback. I hope you will visit us again soon for another memorable stay.Sincerely,Hotel Manager

Dear Cheryl,Thank you for your feedback and for choosing to stay with us. We apologize for any inconvenience caused by the unpleasant odor outside the hotel. We strive to maintain a clean and comfortable environment for all our guests, and we will address this issue promptly to ensure it does not happen again. We appreciate your understanding and hope to have the opportunity to welcome you back for a more enjoyable stay in the future.Sincerely, Hotel Manager

Dear Roxanna,Thank you for the 5-star rating! We're delighted to know that you had a great stay at our hotel. Your positive feedback means a lot to us, and we hope to welcome you back in the future for another wonderful experience. Safe travels!Sincerely,Hotel Manager

Dear Joe,Thank you for your positive feedback! We're delighted to hear that you found our hotel to be clean and comfortable. Providing a clean and comfortable environment is important to us, and we're glad we met your expectations. We appreciate your review and look forward to welcoming you back for another enjoyable stay in the future.Sincerely, Hotel Manager

Dear Byron E. Shryock,It is a great delight to see 10/10-star feedback.I hope that you had a marvelous and awesome stay.Our team is very overwhelmed by the rating.It is a privilege to host guests like you.I await your next visit.Sincerely,Hotel Manager

Dear Patrick,Thank you for your kind words about our amazing staff, especially the lady at check-in. We're sorry to hear about the issue with the water in the bathroom being brown. This is certainly not up to our standards, and we apologize for any inconvenience it may have caused. We will investigate and address the issue promptly to ensure it doesn't happen again. We also apologize for the inconvenience caused by limited parking availability. We appreciate your feedback and are glad that, despite these issues, you still found our place to be a nice place to stay. We value your business and hope to have the opportunity to provide you with an even better experience in the future.Sincerely, Hotel Manager

Dear Rochelle,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

Dear Lois,We're glad to hear that you had a nice and quiet stay with us! Providing a peaceful environment for our guests is important to us, and we're delighted that you enjoyed your time here. Should you ever need accommodations in the area again, we'd be more than happy to welcome you back for another pleasant experience. Thank you for your feedback and have a great day!Sincerely, Hotel Manager

Dear Jen,Thank you for your kind feedback! We're thrilled to hear that you found your room clean and comfortable and that you enjoyed our yummy breakfast. We aim to provide a pleasant experience for all our guests, and we're delighted that we could meet your expectations. Should you find yourself in the area again, we'd love to have the opportunity to welcome you back for another enjoyable stay. Safe travels, and have a wonderful day!Sincerely, Hotel Manager