Colazione a buffet inclusa, servita tutte le mattine

Recensioni per Clarion Hotel & Conference Center Leesburg

2.5 out of 5
Clarion Hotel & Conference Center Leesburg
1500 E Market St, Leesburg, VA

Recensioni

6,8
Valutazione di 10 - Eccellente. 186 su 855 recensioni" "
Valutazione di 8 - Buono. 248 su 855 recensioni" "
Valutazione di 6 - Soddisfacente. 187 su 855 recensioni" "
Valutazione di 4 - Scarso. 139 su 855 recensioni" "
Valutazione di 2 - Terribile. 95 su 855 recensioni" "

7,2/10

Pulizia

7,8/10

Personale e servizio

6,4/10

Servizi

6,2/10

Condizioni e dotazioni della struttura

6,0/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Doug

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Doug

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
All good .....I left the wind chime in the side yard
Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

Thomas

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024

2/10 Terribile

John

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
NO HOT WATER MANAGER NOT ON SITE NO HELP
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Bhargav

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Kenneth

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Just old but was clean for an over night stay. Nothing special it good expediate rate for property
Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

Diane

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
This old hotel has been nicely updated and was clean. However, the key card maker wasn’t working and we had to have someone walk us to our room to open the door, then there was no hot water… so no shower… and we were going to a wedding. Also a lack of lighting and plugs. The hot water was the final straw… tried to give this hotel a good rating, but just can’t.
Soggiorno di 1 notte ad aprile 2024
Risposta di A.J, il giorno 22 apr 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback and we are very sorry you were unhappy with your guest room. I will address your feedback directly with our team. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right.

4/10 Scarso

Alice

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Room was nice but there was no hot water and the hair driller was broke. Bed was comfortable.
Soggiorno di 2 notti ad aprile 2024
Risposta di rwaters-gm, il giorno 23 apr 2024
We apologize for the inconvenience during your stay now that we have been made aware we have gotten a new hairdryer from storage and replaced the other and we have gotten a plumber out to check the issue with the water. We will be going through a full renovation by the end of this year. After our renovations are done we hope you will visit us again!

10/10 Eccellente

Daniella

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024

4/10 Scarso

Seth

Dumpy place. Ugly rooms full of spackled holes. Extemely loud. Can hear showers and toilets running from room above me. Hallway noises also really bad.
Soggiorno di 1 notte ad aprile 2024
Risposta di rwaters-gm, il giorno 23 apr 2024
We apologize for the inconvenience during your stay. We will be going through a full renovation by the end of this year. After our renovations are done we hope you will visit us again!

4/10 Scarso

Donald, Lockport

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The room smells, there was pizza on the remote, holes in the curtain, dresser drawers are crooked and refrigerator is tilted. Door key would not open the outside entrance.
Soggiorno di 1 notte ad aprile 2024
Risposta di RWaters- GM, il giorno 12 apr 2024
I apologize for the inconvenience that you would have endured during your stay. I hope that you will give us another chance in the future to make your next day better than the last! We will be going through a full renovation by the end of the year and would love to serve you again.

10/10 Eccellente

Cathy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Gentleman at check in was very friendly and offered a history of the property. Will stay again if we are in the area.
Soggiorno di 1 notte ad aprile 2024
Risposta di Rwaters-gm, il giorno 11 apr 2024
Thank you so much for your review. The person who was at the desk during your check-in is very happy as well!. We 100% look forward to having you stay here with us again so we can work to make your next stay just as great!I hope you have safe travels!

4/10 Scarso

Joseph, Saratoga Springs

Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Clean but very tired, looks like it hasn’t been updated in many years
Soggiorno di 1 notte ad aprile 2024
Risposta di Rwaters-gm, il giorno 11 apr 2024
We completely understand and apologize for any inconvenience that you had during your stay and we also understand your view fully and that's why we will be going through a renovation by the end of this year! we hope you will give us to serve you in the future after our renovations have been done.

2/10 Terribile

Manuel

Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Sergey, Whitestown

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ok as is
Soggiorno di 1 notte ad aprile 2024
Risposta di Rwaters- gm, il giorno 6 apr 2024
Thank you so much! your review means the world to us. We enjoyed having you stay here with us and we look forward to seeing you again soon!

4/10 Scarso

roberto

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
No hot water for the shower.
Soggiorno di 1 notte ad aprile 2024
Risposta di Rwaters-gm, il giorno 5 apr 2024
I apologize for the inconvenience during your stay. We are working to look into this matter.

4/10 Scarso

Susan

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The room toilet seat was very loose Facet was very loose Could not get hot water for shower. Water ran15 mins no luck. Bfast 6am-9am. Should at least be til 10am The staff was compassionate but they are not maintenance people. I feel sorry for them having to listen to complaints everyday Outside there was a mattress tossed and left. There were wooden palates as well This could be a great property if owners really cared. The back door near our room keypad did not work Ugh so disappointed
Soggiorno di 2 notti a marzo 2024
Risposta di rwaters-gm, il giorno 3 apr 2024
thank you for your response, I'm sorry that your stay did not go as planned. We are currently in the process of rebuilding from the staff and then everything else after. We are hopping you give us another chance after renovations are through.I hope nonetheless you have a great day and safe travels

2/10 Terribile

kim

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Don’t stay here we got bit up staying here one night. Gross!!
Soggiorno di 1 notte a marzo 2024
Risposta di Rwaters clarion inn General manager, il giorno 19 mar 2024
Excuse me for i was a bit confused. Nothing was brought up to the front desk for this pressing issue and we have pest control come out every month to do preventative maintenance on each unoccupied room. If there was an issue with your stay please let me know at 703-349-4068, as it should have been brought up to the front desk so we could have it taken care of right then and there. Once I read your review me and a housekeeper inspected the room to find nothing however i had pest control come out again and spray down the rooms including room 110. Luckily no one else had been in the room so it had been shut down until pest control let us know if that room had anything or not. After talking with pest control they let me know that the room had no insects of any kind in there however i still had them respray all rooms in the surrounding area including that one. Nonetheless, i thank you for your review and hope you have a great day.

10/10 Eccellente

Sebghatullah, Ashburn

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great
Soggiorno di 2 notti a marzo 2024
Risposta di rachel waters -gm clarion inn, il giorno 11 mar 2024
Thank you so much for your amazing review, it means alot to us here that you had a wonderful stay. I along with the rest of my team look forward to seeing you again!

4/10 Scarso

Richard

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
The service at check in was very professional and friendly. However, upon entering our room it had a musty smell. We attempted to open the window and noticed it would not lock (we were on the first floor with the parking area close by). As we tried to lock the window, the entire side of the window pulled away from the building frame. We notified the front desk and they noted some rooms were being renovated. The gave us a second room which was also musty smelling and very loud. The hall traffic did not quiet down until well after midnight. We anticipated staying two nights but checked out after the first night. We definitely will not be returning.
Soggiorno di 2 notti a febbraio 2024
Risposta di Rachel Waters - general manager, il giorno 22 feb 2024
I do apologize for the inconvenience. Our windows have a middle contraption the can be hooked and unhooked but it can be tricky since there a older model. I do apologize as well for the issues with the rooms we are most definitely going to go through a renovation towards the end of the year and hope you will give us another chance to serve you in the future.

6/10 Soddisfacente

Patricia

Soggiorno di 1 notte a febbraio 2024
Risposta di Rwaters clarion inn General manager, il giorno 23 mar 2024
i can see in our system that you have stayed quite a bit. I apologize for any inconvenience caused during your stay. we will be going through a renovation later on this year and we hope that you will give us another chance in the future to host you again.

2/10 Terribile

Christina

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Front desk was rude and unhelpful. Horrible customer service for my 80 year old in-laws I booked a room for the weekend. Will NEVER use this hotel again. Took their items out of their room.
Soggiorno di 1 notte a febbraio 2024
Risposta di Rachel w, gm clarion inn, il giorno 19 feb 2024
As the person who check them in.I completely understand your decision none of their items were taken out of the room. You booked them another reservation for another day that they never came to check in for unlike every other guest who stayed over that day. We hope you and your family have a wonderful day.

4/10 Scarso

Brittany

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a febbraio 2024
Risposta di Rachel waters General manager., il giorno 15 feb 2024
Were sorry that your stay was not up to your standards.We are working each day to make each guest's stay a great one and hope that you will give us another chance in the future.

8/10 Buono

Brittany

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
It’s good
Risposta di rachel w gm, il giorno 6 feb 2024
Thank you for your response. We are very happy you enjoyed your stay and look forward to seeing you again.

4/10 Scarso

Walid

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Rachel Waters - general manager, il giorno 31 gen 2024
I apologize for the inconvenience in not meeting your expectations. We strive to make each guest stay better then the last and hope that you'll be willing to try our hotel again in the future.

10/10 Eccellente

Michael

Soggiorno di 1 notte a gennaio 2024
Risposta di Rachel Waters - general manager, il giorno 31 gen 2024
Thank you so much for your review. We look forward to seeing you again on the future!

2/10 Terribile

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Management, il giorno 23 gen 2024
I apologize for any inconvenience caused during your stay. We are always looking for way to improve for our guest. if you would like to reach out our number is 7033494068.

4/10 Scarso

Emily

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The property is off of Rt. 7 and there is no easy way to turn left out of the parking lot, Rt. 7 is a very busy road, you have to get off the next exit and turn around. The door to my room was broken, I had to walk back to the front desk 3 times in order to get in. The desk attendant on duty tried her best to get the door open, as I was locked out of my room. She got on the phone with the manager and the manager had her kick the door in order to open it - which didn't make me feel too safe...I was a bit taken back I wasn't offered any sort of partial refund or credit, as I was locked out of my room with soaking wet hair. The woman who was on duty was super friendly and I enjoyed how pleasant she was to talk to, which is why I let the situation go without a fuss. The hotel is attached to an old historic house, which is fascinating as it was used as part of the underground railroad, so I appreciate the history. There is no room service and the restaurant attached to the property is typically closed and has a limited menu. There is no store or toiletries offered like razors, hair combs, etc., which was inconvenient.
Soggiorno di 1 notte a gennaio 2024
Risposta di clarion management-rw++, il giorno 9 gen 2024
I apologize for the inconvenience, i never received a call until after the front desk person who assisted you was off duty and on the road and wanted to let me know how her shift went since she's new to working by herself. She did let me know that there was someone who had trouble getting into the room but said they didn't want to switch rooms and said it was fine. I will bring this to her attention since you should have been moved from the start so we can get Maintenace in to fix the door asap, as we want our guests to feel safe at all times. We have toiletries behind the front desk If at any time anyone is in need of extra razors, toilet paper, toothbrushes, toothpaste, shampoo, conditioner, mouthwash, cups, utensils, bowls and extra towels. I also want to apologize for not having room service, since we are in our slow season and get very few guests but have to have the restaurant open. due to this we have one person working until busy season starts again, due to this we ask that the guests come down so that the bar/ restaurant is not left unintended. I will talk again to the front desk and let them know the proper procedure moving forward as we want our guests to have a pleasant stay. I also want to apologize for the road when you have to make the right turn, since this place is historic all that is around us was added on later in the years making this place more of a congested area for a lot of businesses. Moving forward i will talk to my staff to make sure things like this do not happen moving forward. My deepest apologies.

2/10 Terribile

Heidi

Non mi è piaciuto: Servizi
Xxx
Soggiorno di 1 notte a dicembre 2023
Risposta di FRONT DESK, il giorno 8 gen 2024
Thank you for your review

10/10 Eccellente

BRIAN

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
work
Good place with easy access to transportation.
Soggiorno di 2 notti a novembre 2023
Risposta di F.D., il giorno 16 dic 2023
Thank you for your feedback. Were pleased to see that you enjoyed your stay here with us at the Clarion Hotel in Leesburg, VA.

10/10 Eccellente

Dispatch

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di F.D., il giorno 16 dic 2023
Thank you for your feedback. Were pleased to see that you enjoyed your stay here with us at the Clarion Hotel in Leesburg, VA.

8/10 Buono

gregory

Soggiorno di 1 notte a novembre 2023
Risposta di F.D., il giorno 16 dic 2023
Thank you for your feedback. Were pleased to see that you enjoyed your stay here with us at the Clarion Hotel in Leesburg, VA.

8/10 Buono

Paul

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Key cards did not work that well to get into the hotel and also our room. Had to try them multiple times before they unlocked. Other than that, everything else was fine.
Soggiorno di 1 notte a novembre 2023
Risposta di F.D., il giorno 16 dic 2023
Thank you for your feedback. We apologize for the inconvenience the key cards gave you. Were pleased to hear that you were still able to enjoy your stay here with us at the Clarion Hotel in Leesburg, VA.

6/10 Soddisfacente

Nicholas

Viaggio di lavoro
Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
There was a distinct smell of mold in the hallway. The toilet in the room kept flushing by itself throughout the stay. I would definitely try to avoid it in the future, but it is conveniently located and affordable so i wouldn't be say I am never going back, but there are other choices first.
Soggiorno di 3 notti a novembre 2023
Risposta di front desk, il giorno 8 gen 2024
thank you for your review, The hotel is daily trying to make sure our rooms are the best of the best.

8/10 Buono

Valeria

Mi è piaciuto: Pulizia e personale e servizio
I felt like I was staying at the Motel, not hotel… It was loud on the floor at midnight. Showers have a shower curtain through which water was getting all over the bathroom floor. Pillows on the bed were horrible, unable to sleep on them. I was on the first floor and curtains were transparent… so I felt exposed to the parking lot. Check in was slow, as lady behind the counter could not make a credit card reader to work. She also did not say anything about breakfast, which included with a stay… I had to pray all the answers from her, I was very disappointed with my stay… I did not get a good night rest… and will not stay in this hotel again.
Soggiorno di 1 notte a novembre 2023
Risposta di front desk, il giorno 8 gen 2024
thank you for your review. the hotel will continue to make sure our new renovations stand out for the best not the bad

8/10 Buono

Edward

Soggiorno di 1 notte a novembre 2023
Risposta di F.D., il giorno 16 dic 2023
Thank you for your feedback. Were pleased to see that you enjoyed your stay here with us at the Clarion Hotel in Leesburg, VA.

10/10 Eccellente

Gregory

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
You have to drive to eat.
Soggiorno di 2 notti a novembre 2023
Risposta di F.D., il giorno 16 dic 2023
Thank you for your positive review. Were pleased to see that you enjoyed your stay here with us at the Clarion Hotel in Leesburg, VA.

4/10 Scarso

GERALD, SPENCERPORT

Viaggio di coppia
I don’t how this hotel remains competitive. I reserved a king room with a sofa bed. When we arrived, we were assigned a room with 2 beds but no sofa bed. When I asked for a price adjustment but, so far, none has been offered. In addition, the room we were assigned was on one end of the building but the only elevator was on the other end of the building. Another problem with the room was the lack of a stopper in the drain in the bathroom sink - a real hazard when you are trying to clean a partial tooth. Other than that, the bed was fairly comfortable.
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Jeffrey

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel and affordable considering the area. Staff were the best. Bartender made the evening and I'm telling you the Rogan Josh Indian food was authentic and remarkable. I'm coming back just for dinner!
Soggiorno di 1 notte a ottobre 2023
Risposta di F.D., il giorno 16 dic 2023
Thank you for your positive review. Were pleased to hear that you enjoyed your stay here with us at the Clarion Hotel in Leesburg, VA.

6/10 Soddisfacente

Patricia

Soggiorno di 1 notte a ottobre 2023

6/10 Soddisfacente

Danyelle

Viaggio di coppia
Mi è piaciuto: Personale e servizio
The property did not seem as clean as other places.
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Andrew

Viaggio di lavoro
Loved every bit of this place
Soggiorno di 3 notti a ottobre 2023
Risposta di F.D., il giorno 16 dic 2023
Thank you for your positive review. Were pleased to see that you enjoyed your stay here with us at the Clarion Hotel in Leesburg, VA.

2/10 Terribile

Jennifer

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Scariest hotel ever
Place was literally spooky at checkin, no security with doors that did not lock. I refused to stay.
Soggiorno di 3 notti a ottobre 2023
Risposta di Management, il giorno 24 ott 2023
We're sorry you were unhappy - we'll work hard to fix the issue you experienced. We will be Addressing this issue with Staff. In the Meantime If u need anything else would be Helpful Please let us Know Thank you Your Clarion Leesburg Team

10/10 Eccellente

Bibhuti

Soggiorno di 1 notte a ottobre 2023
Risposta di F.D., il giorno 16 dic 2023
Thank you for your positive review. Were pleased to see that you enjoyed your stay here with us at the Clarion Hotel in Leesburg, VA.

10/10 Eccellente

GREG, TOPEKA

Soggiorno di 1 notte a ottobre 2023
Risposta di F.D., il giorno 16 dic 2023
Thank you for your positive review. Were pleased to see that you enjoyed your stay here with us at the Clarion Hotel in Leesburg, VA.

10/10 Eccellente

BRIAN

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location near bus into DC and food places.
Soggiorno di 1 notte a ottobre 2023
Risposta di F.D., il giorno 16 dic 2023
Thank you for your positive review. Were pleased to see that you enjoyed your stay here with us at the Clarion Hotel in Leesburg, VA.

2/10 Terribile

Mary

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

Alba

Viaggio di coppia
Thanks
Soggiorno di 1 notte a ottobre 2023
Risposta di F.D., il giorno 16 dic 2023
Thank you for the positive review. Were pleased to see that you enjoyed your stay here with us at the Clarion Hotel in Leesburg, VA.

10/10 Eccellente

Eloy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The workers were nice
Soggiorno di 1 notte a settembre 2023
Risposta di F.D., il giorno 16 dic 2023
Thank you for your feedback. Were pleased to see that you enjoyed your stay here with us at the Clarion Hotel in Leesburg, VA.

10/10 Eccellente

BRIAN

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay
Nice place to stay close to Leesburg. No frills, clean room, and friendly staff at front desk. I checked out at 5 am and the gentleman asked if I wanted something for breakfast before I left. Breakfast starts at 530. I politely declined however, appreciated the offer.
Soggiorno di 1 notte a settembre 2023
Risposta di F.D., il giorno 16 dic 2023
Thank you for your feedback. Were pleased to see that you enjoyed your stay here with us at the Clarion Hotel in Leesburg, VA.