- Mi è piaciuto:Pulizia, condizioni e dotazioni della struttura, comfort della camera
- Non mi è piaciuto:Personale e servizio
They charged the complimentary water!
We were upgraded to junior suite because the hotel was full. Thank you. At check out, we have been charged 4.15 euros for the complimentary water that was in the room. The reason? We have been upgraded and therefore the water was not included! Apart that I don’t know if it is legal to charge for something that is advertised as complimentary, I found it very unpleasant for an hotel of that standing.