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Recensioni per Hotel Los Balcones Leon

2.5 out of 5
Hotel Los Balcones Leon
De la esquina de los bancos 1c al este, León

Recensioni

6,6
Valutazione di 10 - Eccellente. 5 su 33 recensioni" "
Valutazione di 8 - Buono. 10 su 33 recensioni" "
Valutazione di 6 - Soddisfacente. 7 su 33 recensioni" "
Valutazione di 4 - Scarso. 9 su 33 recensioni" "
Valutazione di 2 - Terribile. 2 su 33 recensioni" "

6,6/10

Pulizia

7,8/10

Personale e servizio

6,8/10

Servizi

6,6/10

Condizioni e dotazioni della struttura

6,6/10

Ecosostenibilità

Recensioni

8/10 Buono

Mayra

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
No tiene estacionamiento, tampoco hay opción de estacionamiento privado cerca.
Soggiorno di 5 notti a febbraio 2024

8/10 Buono

Yanel

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The hotel itself is nice. It could use some upgrades. Pool needs cleaning. Staff is lovely and helpful. Breakfast is delicious and free.
Soggiorno di 3 notti a febbraio 2024

4/10 Scarso

Rosemarie

Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staying there was a horrible experience. I was very noisy, really dirty bathroom, almost not running water at the sink, only one electrical socket in a room accommodating 3 adults. It’s terrible
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Joel, Miami

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Such a colonial vibe experience staying at this hotel
Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

brandon

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

2/10 Terribile

OSCAR

Viaggio con la famiglia
Non mi è piaciuto: Servizi
Was my worst experience in a hotel in Nicaragua I would never recommend a hotel everything about the hotel was terrible. The restroom the wall the room itself the front desk help.
Soggiorno di 1 notte a settembre 2023

2/10 Terribile

Alfredo

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
No la recomiendo
Soggiorno di 1 notte a marzo 2023

4/10 Scarso

Claudia

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
las habitaciones no tenian buen olor, tuvimos que pedir que nos cambiaran, luego de eso no te explican al llegar que no tienen servicio de restaurante ( que si deseas puedes pedirlo llegando), el desayuno bien aceptable, no tiene parqueo y te dicen dejelo ahi si hay lugar enfrente sino debe de buscar,
Soggiorno di 1 notte a marzo 2023

6/10 Soddisfacente

Katinka

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The bedrooms are not like the photos. Old wooden dirty floors, stains on the ceiling, no parking, noisy.
Soggiorno di 1 notte a dicembre 2022

4/10 Scarso

Raul

Soggiorno di 1 notte a novembre 2022

8/10 Buono

Bernabe

Soggiorno di 2 notti a settembre 2022

6/10 Soddisfacente

David Jimenez

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
The hotel is located right in downtown. The area is pretty safe and it’s still close to a lot of nice restaurants and other attractions. The hotel itself has a lot of potential but lacks a bit of maintenance. We booked a king size bedded room and all they have is double beds. The staff is very accommodating and willing to solve any issues you may run into and give you a good bunch of valuable information about the city. We asked to be moved to a room with two double beds (because we’re both big guys) - they were able to give us a larger room. However, the shower is not the best and since the rooms face the main roads, the noise wakes you up before 5am. We asked for a room not facing the street, the one they gave us had a single and a double bed and a better shower. The A/C was leaking a bit of water. On our check out day, water pump broke and had to use a downstairs bathroom because there was not enough water pressure in our room. You can ask for blankets at the front desk because their beds only have sheets that might not keep you cozy if you keep the A/C on. Breakfast is fair, the give you three options to choose from: typical,American or pancakes. Finally, the pool is nice but it still needs more maintenance. Overall, if you don’t mind the noise and want to stay in a convenient location, this is your place. Hopefully, your stay will be free of small inconveniences and note that this is merely objective based on our experience, no intention to damage the hotel’s image.
Soggiorno di 3 notti ad agosto 2022

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Bien ubicado y excelente atención al cliente. Habitación #14, limpieza deficiente y mal olor (desagüe).
Soggiorno di 1 notte ad agosto 2022

8/10 Buono

Jorge

Soggiorno di 1 notte a giugno 2022

6/10 Soddisfacente

Mary

Soggiorno di 1 notte a novembre 2021

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
the Staff could not speak English & I didn't speak Spanish we used our Translator on our Phone ,it went well. very nice People.
Soggiorno di 4 notti ad aprile 2021

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Disappointing and could do better
First the good stuff. Staff were friendly and helpful, including when we hit problems. No complaints about them. Bed linen and towels were spotless and well maintained. Also there was clearly some maintenance work going on in the hotel to possibly improve some rooms, so perhaps in the future the following negative aspects will be improved. So the negatives: firstly, it’s not their fault, but the hotel is located at a busy junction in the centre of town. The noise from not only the traffic, but also from the surrounding shops is relentless. It is very sad that a Hotel famous for and named for its balconies, it is too noisy and dirty for you to open the balcony doors and enjoy them. Earplugs are essential. The hotel itself is a great building, but needs considerable maintenance, and the three rooms I visited were only superficially clean. One room had water pouring down the wall from the Aircon, and well established black mould growing underneath. Second room had broken toilet cistern which leaked. Third also had cistern problems. Staff were helpful and moved me each time without fuss. But after one night there I gave up and move to another hotel, although I’d paid in full. Balcones is advertised as a budget no-frills hotel, but for only £10 a night more, I stayed at the high quality El Convento instead. I Wish this hotel well for the future, it needs some investment and love and it could come back to life as the great hotel I remember from a previous visit 10 years ago.
Soggiorno di 4 notti a dicembre 2019

4/10 Scarso

filomena amelia

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great location
A nice hotel. Fantastic location, 2 blocks from the cathedral. Small but comfortable room. A/C and fan! Three options for breakfast in the morning. All very filling. Would return.
Risposta di Asael, il giorno 4 apr 2018
It was a pleasure to serve you. We wait for you again

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
It was a good location
Hotel was in a good location, staff were friendly and the breakfast was nice. Shower was not that powerful but then that was expected in central America. Room looked different to photos but nice.
Soggiorno di 1 notte a febbraio 2018
Risposta di Recepción, il giorno 24 feb 2018
Thank you very much for your comment.   How good that he felt well taken care of by our staff. As for the shower, we will continue to improve for you. We are waiting for you soon.

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
The cleaness of the hotel not good. Also the shower was not working only hot water.
Soggiorno di 1 notte a dicembre 2017
Risposta di Asael, il giorno 24 dic 2017
Thanks for your valuable comment. We will take it into account for our improvement. Greetings.

10/10 Eccellente

Paul and Francys

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very convenient place
Beautiful, comfortable. it is located in the city center. staff is very friendly and helpful.
Soggiorno di 3 notti a luglio 2017
It was a pleasure to serve you. We wait for you soon.

8/10 Buono

Linda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was overall okay. Just that there was no hot water for the shower.

4/10 Scarso

Ceci, Indiana

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Ready for a fire hazard.
Terrible old not taken care of. The shower started smoking, the beds were tiny and uncomfortable. No parking, just avoid.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Nice little hotel for decent price.
It is a decent hotel for the money. The staff is very helpful and friendly. I have stayed at this hotel for 2 weeks. The staff went out of it's way to please me. The rooms are not great, but efficient and clean with air-conditioning and flat screen. Very closed to most everything.

4/10 Scarso

Leny, PG

Non mi è piaciuto: Pulizia e comfort della camera
Bad reservatio system
I booked 2 rooms with the same name and hotel didn't register the second room because they thought it was a duplicate booking, without verifying the itinerary number. They also are not well synchronized with Expedia, since in Expedia they have a price per room and when we arrived we had to pay more because they said the price was per person. Finally, the room floor was not clean, air conditioning was old and didn't work. Pretty bad experience myself.

6/10 Soddisfacente

Laila, León, Nicaragua

Mi è piaciuto: Pulizia e comfort della camera
Noisy and no wifi
They insisted we had no reservation at arrival. We made the booking through hotels.com app, and after ten minutes they found it through Expedia. Never mentioned in our order. We looked forward to free wifi, but that was out of order. Our room was up stairs, next to one of the busiest corners in León. Avoid those rooms . The noise was crazy. Horns and racket all day long. Also the room was old and the walls could need a prep up. Good breakfast.

6/10 Soddisfacente

Dave, US

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great location and staff-dumpy rooms
Hotel had a great location, but the rooms need a lot of TLC.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Central, great helpful staff.
Loved the hotel. The staff was helpful and kind. The room was always clean. Had a great stay and recommend it highly

4/10 Scarso

Ed, Redmond OR

Mi è piaciuto: Pulizia
Not up to snuff
The nightclub down the street blasted music loud enough to create tremors on Mars. In addition, the street noise outside the hotel was very loud. After our first night, we asked for, and received, an inside room, which was much better. The breakfasts were marginal.

8/10 Buono

James, Cocoa Beach, Fl

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice efficient Hotel
The hotel is very comfortable and clean. Internet was a little spotty in the room, but in the common areas was very good.