This property is beautiful and impressive, with a lovely lobby and breakfast area. Our King room was spacious, clean, and provided the best, most accessible computer access at bedside I've yet seen. That said:
(1) The pillows were large & seemed poofy but flattened out when lain on. No neck support at all.
(2) The sheets/blankets were attached, so you could use the single sheet or cover up with the attached blanket/comforter. Freeze with the sheet, get overheated with the comforter. Wish they were separated.
(3) The bathroom was large & well-lit, with a nice sink, but there was a BARN DOOR entrance! This was a heavy door, very hard to move, and it got off its track, trapping me in the bathroom. My husband had to lift it to free me. The toilet paper holder was loose on one side and dangled, and the TP fell off onto the floor if it wasn't set just right. The shower was huge, with nice amenities, BUT THE SHOWER FAUCET was attached only with a metal clip and could not be angled to spray on one's body! Instead, if pointing at the body, it sprayed all over the shower curtain & floor. On the second morning, the metal clip failed completely, clattering to the floor of the shower, and the loose shower head spraying everywhere -- on towels and the floor. What a mess!
On the plus side, we were wonderfully greeted by Nadine at the front desk, and Karla in the breakfast area was VERY FRIENDLY and made us feel welcome. The breakfast both mornings was DELICIOUS!
