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Recensioni per Quality Inn & Suites

2.5 out of 5
Quality Inn & Suites
101 Plaza Pkwy, Lexington, NC

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 223 su 472 recensioni" "
Valutazione di 8 - Buono. 147 su 472 recensioni" "
Valutazione di 6 - Soddisfacente. 58 su 472 recensioni" "
Valutazione di 4 - Scarso. 25 su 472 recensioni" "
Valutazione di 2 - Terribile. 19 su 472 recensioni" "

8,4/10

Pulizia

8,8/10

Personale e servizio

7,8/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Matthew

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio e servizi
I had to ask for Soap every day. I wouldn't call the breakfast, breakfast. The standard waffle maker, link sausage and scrambled eggs every morning for the week I was there. No breakfast sandwiches, no hard boiled eggs, no Bacon and no morning cakes. Just bagels and English muffins. Coffee was horible.
Soggiorno di 7 notti ad aprile 2024
Risposta di Heather C (Front Desk Manager), il giorno 19 apr 2024
Dear Matthew,Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and are working to ensure we meet all of our guest standards. We do hope you will give us another chance and stay with us again. Thank you,Heather Front Desk Manager

10/10 Eccellente

Dawn

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We had a great stay.
Soggiorno di 2 notti ad aprile 2024
Risposta di Heather C (Front Desk Manager), il giorno 16 apr 2024
Dear Dawn,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather C.Front Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Wayne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel is always ery well maintained. The staff is very helpful *im handicapped, blind) and the lo ation is perfect. Walking distance to 4 readtsrants, Belks.
Soggiorno di 1 notte ad aprile 2024
Risposta di Heather C (Front Desk Manager), il giorno 13 apr 2024
Dear Wayne,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather C.Front Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Acidelia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Heather C (Front Desk Manager), il giorno 6 apr 2024
Dear Acidelia,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather C.Front Desk Manager Quality Inn & SuitesLexington, NC

8/10 Buono

Shawn

Mi è piaciuto: Pulizia e servizi
Checking in was good. The lady that worked that night was very nice. The room I was given on the first floor had a slight smoke odor. Also they said that all first floor are priority to those with dogs. I usually prefer first floor due to my handicap. So next time I will just deal with other floors. Breakfast wasn’t anything to brag about. The waffles were good. ## Biggest issue. ——— Checkout day I was loading the cart and well needed to use the Restroom. While taking care of business it struck 11:01 and the phone rang. I couldn’t answer. 11:05 maid comes knocking. I let her know I was taking a $h!t and I would be done in a few minutes. Not even 3 minutes pass and she is back knocking on the door. Like come on. You need the room that bad at 11:08 am ??? Just thought it was rude. I stay at a lot of choice hotels and lately I am not sure why, as they have been subpar.
Soggiorno di 2 notti a marzo 2024
Risposta di Heather C (Front Desk Manager), il giorno 5 apr 2024
Dear Shawn,Thank you for doing a survey and letting us know how we can improve. It is very important to us that we meet our guest standards. We do hope you will come back and stay with us again! Thank you!Heather C.Front Desk ManagerQuality Inn & Suites

10/10 Eccellente

Leslie, Sumter

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Located in a great area with shopping and dining options and walkable. Room is clean and comfotable
Soggiorno di 1 notte ad aprile 2024
Risposta di Heather C (Front Desk Manager), il giorno 5 apr 2024
Dear Leslie,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather C.Front Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Angela

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The most comfortable beds and pillows ever! Exceptionally clean and very quiet. We wanted to stay there and never leave, lol! All the staff were really kind and sweet.
Soggiorno di 2 notti a marzo 2024
Risposta di Heather C (Front Desk Manager), il giorno 27 mar 2024
Dear Angela,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather C.Front Desk Manager Quality Inn & Suites

10/10 Eccellente

Breanna

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved that I felt safe and I am definitely going to make this the only hotel I stay at when visiting my family in Lexington
Soggiorno di 2 notti a marzo 2024
Risposta di Heather C (Front Desk Manager), il giorno 26 mar 2024
Dear Breanna,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather C.Front Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Stuart

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
For this stay i was looking for a less expensive option due to an unplanned trip. The price and location were perfect. Lots of restaurants and shopping nearby. For an inexpensive hotel this one was very comfortable and clean. Lobby and balcony were cute. Room was very clean and had been recently remodeled. The included breakfast was sufficient for the need. I would have liked an egg option and yogurt, but there were other choices. I would stay there again.
Soggiorno di 1 notte a marzo 2024
Risposta di Heather C (Front Desk Manager), il giorno 20 mar 2024
Dear Stuart,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather C.Front Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Elaine

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thank you for being so accommodating!
Soggiorno di 1 notte a marzo 2024
Risposta di Heather C (Front Desk Manager), il giorno 19 mar 2024
Dear Elaine,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

6/10 Soddisfacente

russell, new castle

Viaggio con animali domestici, Viaggio con la famiglia
This is the fifth year in a row we’ve stayed here as we stop on our way to Myrtle Beach. The girl at the check in was new and it was a pretty lengthy time to check in especially since the room was already paid for. The room had a faint smell of urine, there was less than half a roll of toilet paper in the bathroom. My dog found a old treat under the chair I guess in today’s world where it’s hard to find people who want to work this is to be expected.
Soggiorno di 1 notte a marzo 2024
Risposta di Heather C (Front Desk Manager), il giorno 17 mar 2024
Dear Russell,Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards. We do hope you will give us another chance and stay with us again. Thank you,Heather Front Desk ManagerQuality Inn & Suites

10/10 Eccellente

Steven, Fayetteville

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place
Soggiorno di 1 notte a marzo 2024
Risposta di Heather C (Front Desk Manager), il giorno 17 mar 2024
Dear Steven,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Heather C (Front Desk Manager), il giorno 12 mar 2024
Dear Jennifer,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di Heather C (Front Desk Manager), il giorno 5 mar 2024
Dear Michael,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Bill

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Heather C (Front Desk Manager), il giorno 30 gen 2024
Dear Bill,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Carol

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Heather C (Front Desk Manager), il giorno 27 gen 2024
Dear Carol,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

George

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Heather C (Front Desk Manager), il giorno 27 gen 2024
Dear George,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Daniel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Heather C (Front Desk Manager), il giorno 17 gen 2024
Dear Daniel,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

La Vaughn

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay
Clean room, comfortable bed
Soggiorno di 1 notte a gennaio 2024
Risposta di Heather C (Front Desk Manager), il giorno 11 gen 2024
Dear La Vaughn,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Clint

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Heather C (Front Desk Manager), il giorno 10 gen 2024
Dear Clint,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

rickie

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Heather C (Front Desk Manager), il giorno 10 gen 2024
Dear Rickie,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Jazmine

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 20 feb 2024
Dear Jazmine,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather C.Front Desk Manager Quality Inn & SuitesLexington, NC

8/10 Buono

william

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice stay
Soggiorno di 1 notte a dicembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 25 dic 2023
Dear William,Thank you for doing a survey and letting us know how we can improve. It is very important to us that we meet our guest standards. We do hope you will come back and stay with us again! Thank you!Heather CrispFront Desk ManagerQuality Inn & Suites

10/10 Eccellente

Jasmine

Soggiorno di 1 notte a dicembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 25 dic 2023
Dear Jasmine,Thank you for doing a survey and letting us know how we did. It is very important to us that we meet our guest standards. We do hope you will come back and stay with us again! Thank you!Heather CrispFront Desk ManagerQuality Inn & Suites

10/10 Eccellente

Nancy

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 23 dic 2023
Dear Nancy,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Bobby

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 18 dic 2023
Dear Bobby,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

4/10 Scarso

Arlee

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Not what was advertised
Description said hotel had recently been remodeled. Lobby was remodeled. Room had newer LVP flooring, but that was all. The floors hadn't been mopped. The counter in the bathroom appeared to be replaced recently but was dirty. It had been wiped down, but not cleaned properly. The shower was dirty. The shower head was very dirty, pink and mildewy. Some of the towels had stains, although you could tell they had been washed. The room had not been repainted as in the online pictures. The ceilings were dirty and stained. Wood doors and furniture were chipped. Light fixtures were rusty and not very bright. I stayed 2 nights for a business trip. Wouldn't stay again.
Soggiorno di 2 notti a dicembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 23 dic 2023
Dear Arlee,Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards. We do hope you will give us another chance and stay with us again. Thank you,Heather Front Desk ManagerQuality Inn & Suites

2/10 Terribile

Cyrril U

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 11 dic 2023
Dear Cyrril,Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards. We do hope you will give us another chance and stay with us again. Thank you,Heather Front Desk ManagerQuality Inn & Suites

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Just what I needed that day
This day was absolutely wonderful. It was a small getaway from myself to reset my my mind. When I arrive, the young lady at the desk was very nice, courteous friendly, and was very sweet. I did not catch your name but she is a great asset to that hotel. She said she loved working there and it shows it was quiet and comfortable no loud noises. Nothing out of the ordinary the room was very clean and spacious the TV everything worked. The breakfast was really good. It was really hot. The water was superb clean towels, washcloths everything was in there if I ever need to get away again. I would definitely go to this hotel and for the price it was great the room that I had for this particular stay was absolutely amazing, she did let me know where other things were such as the other icemaker. She told me what time breakfast was so I really appreciate her a lot on yesterday I did.
Soggiorno di 1 notte a dicembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 11 dic 2023
Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

8/10 Buono

Alan

Viaggio di coppia
Mi è piaciuto: Personale e servizio
The nightly rate was great. The staff was friendly and was trying hard to keep the place clean and tidy. However, the carpeting in halls and room needs at least a thorough cleaning, or really complete replacement. The smoke residue in rooms is nasty. My wife will never allow us to return to this Quality Inn.
Soggiorno di 4 notti a novembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 28 nov 2023
Dear Alan,Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards. We do hope you will give us another chance and stay with us again. Thank you,Heather Front Desk ManagerQuality Inn & Suites

10/10 Eccellente

Warren

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean, quiet, close to multiple restaurants and good breakfast choices.
Soggiorno di 1 notte a novembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 23 nov 2023
Dear Warren,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Ray

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was great!
Soggiorno di 1 notte a novembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 19 nov 2023
Dear Ray,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Mary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 19 nov 2023
Dear Mary,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

8/10 Buono

Larry

Soggiorno di 1 notte a novembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 18 nov 2023
Dear Larry,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Pulizia
It's was ok....
Staff was friendly & efficient. The floors in the room were dirty. One bed had some type of animal hair in it so I slept in the other bed; which squeaked, loudly, whenever I moved; but it was comfy. The bathroom was spotless & clean. The hot breakfast was good. Coffee, not so much.
Soggiorno di 2 notti a novembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 13 nov 2023
Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards. We do hope you will give us another chance and stay with us again. Thank you,Heather Front Desk ManagerQuality Inn & Suites

10/10 Eccellente

GREGG

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff
Soggiorno di 1 notte a novembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 13 nov 2023
Dear Gregg,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Shylah

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean, friendly, and a good breakfast!
Just stayed overnight quickly during travel, but hotel was easy to find, very comfortable and very friendly check-in staff. LI would definitely recommend.
Soggiorno di 1 notte a novembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 6 nov 2023
Dear Shylah,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Jennifer, FORT WAYNE

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice quiet hotel close to the interstate but away from things. Staff was very nice.
Soggiorno di 1 notte a novembre 2023
Risposta di Heather C (Front Desk Manager), il giorno 6 nov 2023
Dear Jennifer,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Richard

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was very friendly and professional. Good assortment of breakfast items. Food was very good. Will stay there again.
Soggiorno di 3 notti a ottobre 2023
Risposta di Heather C (Front Desk Manager), il giorno 1 nov 2023
Dear Richard,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Tammy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Clean room, the shower was great. The staff was friendly and helpful
Soggiorno di 2 notti a ottobre 2023
Risposta di Heather C (Front Desk Manager), il giorno 1 nov 2023
Dear Tammy,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

8/10 Buono

Jacob

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Heather, Front Desk Manager, il giorno 28 ott 2023
Dear Jacob,Thank you for taking the time to complete a survey about your stay. We appreciate your time and appreciate you staying with us. Rest assured your comments will be passed along to management and staff. We hope to host you again in the future.Heather C.

10/10 Eccellente

Hardy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Heather C (Front Desk Manager), il giorno 29 ott 2023
Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

6/10 Soddisfacente

Max

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Overall it was okay but someone legit was smoking cigars out in the hallway because it stank of tobacco. Nice options for breakfast and stuff and tucked away so it’s quite.
Soggiorno di 1 notte a ottobre 2023
Risposta di Heather, Front Desk Manager, il giorno 28 ott 2023
Dear Max,Thank you for taking the time to complete a survey regarding your stay.We apologize for the inconvenience of your stay and hope that we can host you again properly in the future.

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Disgusting
Disgusting. I should have left when I saw a roach crawling on the bed and something sticky on the floor. But I was tired so I killed the roach and got in bed. The next morning when I threw back the covers there was a half empty bottle of “recreational hemp” between the bottom and top sheet. So obviously the bed sheets were not changed after the last guest. Gross. This is also dangerous for pets and small children. When I told the desk clerk, she told me she would report this to the manager and that the manager would call me that day. 72 hours later and still no call!! This hotel charges an additional $75 fee for even a small dog. However, it was quite clear that they don’t do any extra cleaning to “pet friendly” rooms and it appeared the vinyl plank floors had not even been cleaned before my check in. I travel frequently but this will be my last stay at any Quality Inn.
Found between sheets.
Soggiorno di 1 notte a ottobre 2023
Risposta di Heather C (Front Desk Manager), il giorno 24 ott 2023
Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards.The pet fee is listed on our website, and if you have any questions, please feel free to give us a call. We do hope you will give us another chance and stay with us again. Thank you,Heather Front Desk ManagerQuality Inn & Suites

10/10 Eccellente

Teri

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
(Nearby) college homecoming trip. The hotel was quiet and convenient.
Soggiorno di 3 notti a ottobre 2023
Risposta di The Quality Inn & Suites Team, il giorno 23 ott 2023
Thank you for your kind review. We appreciate you staying with us during your trip. We hope to see you again the next time you are in town Thank you again!

8/10 Buono

Joel

Soggiorno di 2 notti a ottobre 2023
Risposta di Heather C (Front Desk Manager), il giorno 11 nov 2023
Dear Joel,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

8/10 Buono

Chauntay

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Heather C (Front Desk Manager), il giorno 18 ott 2023
Dear Chauntay,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

6/10 Soddisfacente

Paola

Viaggio di lavoro
Mi è piaciuto: Comfort della camera
Soggiorno di 4 notti a ottobre 2023
Risposta di Heather C (Front Desk Manager), il giorno 19 ott 2023
Dear Paola,Thank you for doing a survey and letting us know how your stay was with us. We apologize for the inconvenience of your stay and we are working on ensuring we meet all of our guest standards. We do hope you will give us another chance and stay with us again. Thank you, Heather Front Desk Manager

8/10 Buono

Mani

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Yes
Soggiorno di 1 notte a ottobre 2023
Risposta di Heather C (Front Desk Manager), il giorno 17 ott 2023
Dear Mani,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC

10/10 Eccellente

Lawrence

Viaggio di lavoro
Friendly staff. Clean property.
Soggiorno di 3 notti a ottobre 2023
Risposta di Heather C (Front Desk Manager), il giorno 17 ott 2023
Dear Lawrence,Thank you for doing a survey and letting us know how we are taking care of our guests. It is very important to us that we meet our guest's standards. We are happy to hear you enjoyed your stay with us and we do hope you will come and stay with us again.Heather CrispFront Desk Manager Quality Inn & SuitesLexington, NC336-243-2929