Our stay was amazing! Totally professional staff. Totally helpful and informative. And nice. Hotel premises are lovely, clean and comfortable. It is much more elegant than the hotel.com profile suggests, with an elegant restaurant right on the sea and the beach. Staff picks you up at the ferry and minds the bags. Beach is mostly sand (some rocks), but watch out for jellyfish. Walkable to town and to the volcano observatory. We loved our stay at this property.