Hotel a Lockport

“Hotel is good but room was cleaned 2 times in a week stay”

“Soggiorno ok , hotel nel complesso niente male”

“Need to strengthen the severe weather response and procedures because during a tornado warning when we lost power, the staff appeared to not know what to do. Everything else was great.”

“Nice room and very nice staff, and a great value.”

“Beautiful “new smelling scented” hotel. Casino was packed, seemed fewer slots available- maybe because of the amount of players that day. Complimentary drinks was not as accessible- someone goes around with a drink cart rather than a permanent soda/coffee station. Long line for the asian restaurant- chinese food was okay. did not try other restaurants. Enjoyed the food court though closes earlier than expected. No pool- but spa available. Could not control Temperature panel in room- was not...

“Cleanses & service..”

“Very good”

“Great breakfast, parking lot safe”

“Clean, convenient, cold and hot breakfast options.”

“Personale alla reception eccezionale. Ci hanno dato una camera con due letti per farci stare comodi(eravamo in tre) nonostante avessimo prenotato una con un solo king size. Davvero meritevoli di elogio.”

“Everything was clean & fresh”

“My desk was dirty. Everything else was clean. The breakfast was ok, not the best and not the worst The staff were very friendly and helpful. Omar or Oscar was nice and I was able to talk to him about the WNBA.”

“All I can say is great”

“Staff was friendly and helpful. Breakfast okay. Bedding clean. But the carpeting was filthy as well as the swimming pool. We will not be staying there again.”

“L'hotel è molto carino, la stanza era grande e il letto davvero comodo. Personale gentile.”

“I work the over night shift and was resting. There was an argument about 9pm to the right of where the bed was positioned. I called the front desk to advised. They lady(I didn’t catch her name) seem to not care. She kept saying it was outside. I’m was trying to tell her no, it’s next door. I’m on the 4th floor and I doubt if I could hear it so clearly but she hung up. The. At check out same lady I remembered her voice was very rude and short at check out.”

“Property was well maintained, felt safe. Room was clean. Our room was on the first floor by the stairs and another entrance door, so it wasn't the quietest room unfortunately. Bed was comfortable.”

“The room looks like it wasn’t even cleaned, the sheets weren’t white anymore, towels were very thin. Parking is Ok, staff is pretty responsive.”