Palazzi a Lomé

“Qualitativa delle brioches della colazione non buona”

“staff and the cleaningness”

“Le personnel de la reception sont très accueillants et prêt a aider. Je pense notamment a EMEFA a Germaine. Le problème toujours c'est le restaurant. Le restaurant a besoin d'un chef cuisinier qualifie et de servantes qualifiées et aimant leur travail. Le petit dejeuner n'offre pas de variétés. Les plats sont chers pour n'offrir aucune saveur. Bref, je reviendrai pour l'acceuil des réceptionnistes mais pas vraiment pour le personnel du restaurant”

“The staff were nice, and the place was okay. The big problem I had was that they asked me to pay 2 times even though I booked my reservation via Expedia and paid in full. It looks like they don’t have a system to register the guests payment. I spent over 30 minutes going back and forth with the hotel personnel regarding the payment. After I provided them with the receipt, he settled everything. The next day when I was leaving the hotel, they asked me to pay again. Have to explain myself twice....