Dear Mukesh, thank you for your feedback. We are very happy you liked our apartment. We hope to host you again soon. Regards, Customer Service Team

Dear Hannah, your feedback is very important for us in order to improve our service. We have already improved the details you mentioned. We look forward to your next stay with us. Regards, Apartment Wharf Team

Thank you for your feedback. We are very surprised by your review. As you have kindly mentioned, as soon as you reported an issue with hot water, we attended to the property to fix it. As we checked water in the apartment, we found out there was no issue whatsoever. We attended to the property three times in order to check the issue, but we could never find any fault. On regards to the oven, unfortunately we did not receive any report from you and this is the reason why we could not fix it. Now it is working perfectly fine. As it is clearly stated on our House Rules, visible before the reservation, we provide a free on-site parking space, subject to availability, and guests must request it in advance, so that we can book it for them. Unfortunately, you didn't book a parking space and that is why it wasn't available upon your arrival. However, we provided for you an on-site parking space from your second day with us. We hope to host you again. Kind regards, Apartment Wharf Team

Thank you for your review. Your feedback is very important for us. Thank you for bringing these issues up. We have checked the entire property and fixed all the problems you suggested. We hope you could stay with us again. Regards, Apartment Wharf Team