JUST TO SET THE SCENE, FOLOWING THE DETAILS AND PHOTOS ON HOTELS.COM. I BOOKED THIS HOTEL AS A SURPRISE FOR VALENTINES FOR MY WIFE. A RELAXING SPA DAY, DINNER AND STAY. ON ARRIVAL IN THE CAR PARK, I WAS CONFRONTED BY A VERY DODGY CHARACTER... HE LOOKED LIKE HE JUST ROBBED THE LOCAL TESCOS AND WAS. SORTING OUT HIS LOOT IN-BETWEEN TWO CARS. DECENT CHECK IN BY NICE N FRIENDLY STAFF, ON WAY UP TO THE 2ND FLOOR IN A MINUTE LIFT, CAME OUT IN THE CORRIDOR WHERE THE CORRIDORS LOOKED AND SMELT LIKE A HOSTEL, THE DOORS LOOKED LIKE THEY HAD BEEN SMASHED DOWN A COUPLE OF TIMES. THE ROOM WAS PROBABLY HALF THE SIZE OF THE ONES IN THE PHOTOS, CLEAN BUT THE DECOR HAD SEEN BETTER DAYS, THE SILICONE WIDTH IN THE SHOWER HAD GOT VERY WIDE, ALWAYS AN INDICATION OF DISREPAIR. DOWN TO THE POOL, WELL I WAS SOOOO DISSAPOINTED THAT MY WIFE THOUGHT I HAD A STROKE, NO SPACE AROUND THE POOL, NO BEDS, JUST 4 PLASTIC GARDEN CHAIRS BY THE TUB, THE TUB WAS FALLING APPART, MOSAIC TILES IN ABSOLUTE TATTERS (PATCHED SHODICALLY) LOOKED AN ABSOLUTE MESS, ONCE IN THE TUB, WE SLIDED ABOUT DUE TO UNCLEAN GRUNGY SURFACE, THE ALTERNATIVE SAUNA AND STEAM ROOMS ARE IN THE RESPECTIVE CHANGING ROOMS SO COULDN'T SHARE TOGETHER WITH MY BETTER HALF. NEVERTHELESS TO STAY, WE DIDN'T RELAX AND CAME AWAY SO SO DISAPPOINTED. I COULDN'T RISK ATTENDING THE RESTAURANT, DEFINITELY WOULD NOT MEET EXPECTATIONS.... THIS HOTEL MIGHT HAVE BEEN 4* 20 YEARS AGO BUT NOT NOW, THE ADVERTS FOR THIS HOTEL HAS BEEN MISREPRESENTATION !!!