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Recensioni per DoubleTree by Hilton San Pedro - Port of Los Angeles

4 out of 5
DoubleTree by Hilton San Pedro - Port of Los Angeles
2800 Via Cabrillo Marina, San Pedro, CA

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 422 su 1006 recensioni" "
Valutazione di 8 - Buono. 229 su 1006 recensioni" "
Valutazione di 6 - Soddisfacente. 156 su 1006 recensioni" "
Valutazione di 4 - Scarso. 109 su 1006 recensioni" "
Valutazione di 2 - Terribile. 90 su 1006 recensioni" "

8,2/10

Pulizia

8,0/10

Personale e servizio

7,2/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Sayra

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy limpio
Soggiorno di 1 notte ad aprile 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 1 mag 2024
Dear Sayra,It's fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again.

8/10 Buono

Nahum

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall about what I was hoping to expect
Soggiorno di 1 notte ad aprile 2024
Risposta di DoubleTree by Hilton san Pedro, il giorno 1 mag 2024
Dear Nahum,Thank you for taking the time to review our hotel. We delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon.

4/10 Scarso

Amy

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Check in lady is really nice. But the property is so old, dirty. Staff on strike. No service, no pool towels, when we get in the room, the toilet was not even cleaned. Big Poo stained!!! Fridge is not working, some of electrical outlets on the wall is not working. Call them, no body come, wait forever… overall, terrible customer service for 300per night!
Soggiorno di 2 notti ad aprile 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 1 mag 2024
Dear Amy,We are sorry that you experiences issues during your stay. My apologies for disappointing you with both our accommodations and service. Fresh accommodations and warm hospitality are our business, so I regret that we let you down. Thank you for taking note of our nice front desk staff.

10/10 Eccellente

Karla

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 1 mag 2024
Dear Karla,It's fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again.

8/10 Buono

Dennis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 1 mag 2024
Dear Dennis,Thank you for your recent rating regarding your stay with us we hope you will consider staying with us again soon.

4/10 Scarso

Denise

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Was not impressed at all. We were charge through visa 800 dollars even though our reservation through Expedia was $212. That got sorted out (We hope when we checked out today-ha e to check my visa). The other thing which we were really annoyed about was the fact that there were protests from workers outside the hotel, which Had people walking around blowing horns, banging drums, shouting and screaming, and this is really not something we want to hear during during breakfast time. They were also very loud the night before. This had been going on since July but no advance warning was given and quite frankly we wouldn’t have booked if we knew about this. Room was also not up to standards. It was dated, worn, wallpaper peeling off walls, toilet seat loose and missing hardware and rusty shower fixtures
Soggiorno di 1 notte ad aprile 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 1 mag 2024
Dear Denise,We appreciate you taking the time to share a review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect. Your feedback is welcomed as it encourages change for future stays.

10/10 Eccellente

Russell

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Close location to the Cruise Centre and the hotel shuttle there was a nice surprise
Soggiorno di 1 notte ad aprile 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 1 mag 2024
Dear Russell,Thank you for taking the time to leave us a review. We love to hear that our guests are happy with their experience. It was a pleasure to host you, we hope to welcome you again soon.

10/10 Eccellente

Louise

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 1 mag 2024
Dear Louise,Thank you for taking the time to review our hotel. We delighted that you enjoyed your stay with us. We appreciate your business and hope to welcome you back soon.

6/10 Soddisfacente

Darryl

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia
Proper was great. just the noise around and at check-in desk. Strike was making thing uncomfortable.
Soggiorno di 1 notte ad aprile 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 1 mag 2024
Dear Darryl,I’m sorry to hear that noise pollution interrupted the comfort of your stay. Your comfort is our highest priority and I regret that we left you with poor impression. Your feedback is welcomed as it allows us to monitor the guest experience. Thank you for taking the time to share your experience.

4/10 Scarso

Mary

Viaggio di coppia
Non mi è piaciuto: Servizi
We arrived to find a labour dispute at the front door with a large group of people with megaphones and drums making so much noise it was unbearable. Evidently it had been going on for months. They finished their dispute at 6:00 pm and started again at 7:00 am the next morning. The hotel is so remote that we could not easily go elsewhere or eat elsewhere. We feel we should have been told about this before we arrived.
Soggiorno di 1 notte ad aprile 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 25 apr 2024
Dear Mary,Thank you for taking time to leave us your rating. We are very sorry that you had to experience the circumstances that is out of our control during your stay. We appreciate your understanding during this challenging time. Please accept our apologies and consider staying with us again soon in the not-so-distant future.

10/10 Eccellente

Deborah G.

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful!
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Staff, il giorno 22 apr 2024
Thank you for booking your stay with us. We appreciate your business. We hope you will consider us again for your future stay

4/10 Scarso

Veronica

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was great until we were awakened in the middle of the night to what sounded like a party in the next room. The people were extremely loud and kept us up for a while. When we finally got back to sleep we were awakened again by a very loud picket line just outside the door. The staff was kind and gave us a free breakfast and we were very grateful. Unfortunately upon arriving home we found out we are being charged by the hotel and we don't know for what. We didn't purchase anything and the hotel wouldn't help us figure out what the charges are for. As of now I'm still waiting to hear back from Expedia to clarify these charges.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Staff, il giorno 20 apr 2024
Hello and thank you for booking your stay with us. We apologize for any inconvenience this may have caused you with the protesters at our property during your stay. However, we did get a chance to look at your reservation and seen the only charge on your card besides the room +tax which was Prepaid is Parking there are no other charges. I do see we also took care of you and your guests the morning of with breakfast on us. We hope you will consider us again for your future stays. .

10/10 Eccellente

Kevin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 20 apr 2024
Dear Kevin,It's fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again.

4/10 Scarso

David, Vancouver

Viaggio di coppia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Liked: The service from Elizabeth was exceptional (we arrived to find a very noisy protest,103 decibels, with vuvuzelas, drums, megaphones, and reading the reviews, has been going on for 9 months), she found us another room by 12:30pm, amazing! Disliked: The noise starts at 7am, so if you are looking for a relaxing stay, this hotel will not provide this. Disliked: Upon check-in, we asked about parking and reception gave us a parking pass, and did not mention any associated charges. On check-out, we found out there was a $20/day charge for parking, and that it was "on their website". I looked and sure enough, it reads "Secured self parking fee: USD 20 per night (in/out privileges)". This parking lot was not secured, and it was definitely not a privilege to go 'in/out', as anyone can go 'in/out'. Perhaps 'secured' refers to the fee.
Soggiorno di 3 notti ad aprile 2024
Risposta di Hotel Staff, il giorno 17 apr 2024
Our apologies regarding the issues you mentioned. In regard to parking in or lot is secured as to we do have 24hour Security in our Parking lot as well as Port Police do frequent our parking lot very often.

6/10 Soddisfacente

SHANNON

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Great area to walk around in and the dining was within walking distance. It was raining and our hotel had 7 open draining ceiling areas in the dining room. That state of disrepair really brought down the value. But the staff were friendly and the shuttle service was generous.
Soggiorno di 3 notti a marzo 2024
Risposta di Hotel Staff, il giorno 7 apr 2024
Hello and thank you for booking your stay with us. We apologize for the inconvenience this may have caused you and we hope to see you again soon.

10/10 Eccellente

Baylie and Bri

Mi è piaciuto: Pulizia e personale e servizio
Amazing!
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Staff, il giorno 7 apr 2024
Hello and thank you booking your stay with us. We are glad you enjoyed your stay with us. We hope to see you again soon

6/10 Soddisfacente

Echo

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e servizi
the beds needs to be upgraded. The staff at the front desk was not helpful at all. Rooms were clean but it is not very close to tourist attractions unless you have a car, would not stay again
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Staff, il giorno 4 apr 2024
Thank you for booking your stay with us. We appreciate your business and hope you will reconsider us again in the not too distant future.

8/10 Buono

Jeffrey

Viaggio di coppia
Nice check-in experience. Unfortunately, after check-in it took 20 minutes and two more trips to the front desk to enter the room due to an inoperative door lock.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Staff, il giorno 4 apr 2024
Hello and thank you for booking your stay with us. We appreciate your review and have addressed these issues with our Maintenance team. Also we hope you will consider us again for your future stay.

10/10 Eccellente

Lucila

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooms were very clean. The mattress and pillows were super comfortable. I wish we would've been able to get a room with water view.
Soggiorno di 1 notte a marzo 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 25 mar 2024
Dear Lucila,We are glad you enjoyed your visit. Thank you for leaving a review and noting our high cleanliness standards. We appreciate you choosing us and look forward to welcoming you again.

2/10 Terribile

David A

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Strike going on made a bad impression way too loud to make guests walk through. Then the room we booked was not available due to maintenance issue. The lamp shade in between beds had something all over it. Finally the toilet paper wasn’t on a holder just on the bathroom counter and looked like it had rust on it. We called for replacement that never came. The restraint had no service so we had to spend more to get food. Overall very disappointed.
Soggiorno di 1 notte a marzo 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 26 mar 2024
Dear David,We appreciate you taking the time to share a review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect. Your feedback is welcomed as it encourages change for future stays.

8/10 Buono

Joseph

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A lovely property next to a huge marina. Clean rooms and facility. Sidewalks near the property that provided for lovely morning walks. My only compliant was that I was not made aware of the worker's strike upon arrival. So after a late check in, after arriving from the East Coast, I was abruptly awaken by drum beats, blowing horns and shouting at the most ungodly hour! Which continued throughout the day. Dining was limited to breakfast which i was never told in advance.
Soggiorno di 3 notti a marzo 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 26 mar 2024
Dear Joseph,We're happy to hear from you! Thank you for leaving a review and noting our high cleanliness standards and lovely property. Our apologies that you had to experience the circumstances that is out of our control. We appreciate your understanding and patience during this challenging time. We hope to see you again on your next visit.

6/10 Soddisfacente

Grigorios

Viaggio di lavoro
Mi è piaciuto: Condizioni e dotazioni della struttura
The wait for the reception staff to receive the breakfast bill so I can check out.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Staff, il giorno 22 mar 2024
Our apologies regarding the issue you mentioned we hope you visit us again soon.

8/10 Buono

Vivian, La Marque

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Close to cruise port and has a shuttle. Hotel overall is dated and feels old but it was clean and the restaurant had yummy tacos.Bed was hard and very uncomfortable, just stayed 1 night so it was adequate.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Staff, il giorno 22 mar 2024
Thank you for booking your stay with us we appreciate your business and look forward to you visiting us again soon in the not-so-distant future..

10/10 Eccellente

Frank

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fast check in
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Staff, il giorno 22 mar 2024
Thank you for booking your stay with us we appreciate your business and hope you will consider us again for your future stays

2/10 Terribile

Bruce

Viaggio di lavoro
Mi è piaciuto: Servizi
I was placed in a room next to the air conditioning unit that had a cycle of 3 minutes of silence and the 8 minutes of what I’d describe as a helicopter landing in my room, with walls shaking on a continuous loops. The view was of the car park with a canopy hiding the trash, I will not be back.
Soggiorno di 2 notti a marzo 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 26 mar 2024
Dear Bruce,We appreciate you taking the time to leave us your rating. My apologies for disappointing you with your accommodations. Fresh accommodations and warm hospitality are our business, so I regret that we let you down. Thank you for staying with us.

6/10 Soddisfacente

Marilyn, Apache Junction

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Queen bed was the size of a double. Right outside our window, room 249 corner, there were vendors set up under tarps blasting music and honking an airhorn at traffic to get their attention. This went on 'til 8pm. Then they started right up again at 8am.... way too early to hear Macarena! And, lastly, I know the Doubletree has no control over the Union picketing outside.. But they were banging several drums, blowing horns, and yelling their heads off...... We will Not stay here again... the Hotel or Expedia should have notified us of this by email... we should have had the option to change to another hotel. Housekeeping was at a mimnum and the restaurant was closed due to staff on strike. Nearest retaurant was a mile walk. Good things... very nice staff at checkin and the great shuttles to the cruise ship.
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Staff, il giorno 22 mar 2024
On behalf of our hotel, we sincerely apologize for the inconvenience this has caused you. We hope you will consider us for your future stays at a better time.

10/10 Eccellente

Joanna

Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Staff, il giorno 22 mar 2024
Thank you for booking your stay with us we are happy to hear you enjoyed your stay please visit us again soon.

2/10 Terribile

Jasmine

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
the hallways either smelled stale or like it had some water damage. the hotel cleaning staff spent their days boycotting the actual hotel and would start their picket line as early as 7am. they would be right outside the hotel with bullhorns, drums and horns requesting a new contract and that would last all day long. it was a terrible stay
Soggiorno di 3 notti a febbraio 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 1 mar 2024
Dear Jasmine,Thank you for taking time to leave us your rating. We are very sorry that you had to experience the circumstances that is out of our control during your stay. We appreciate your understanding during this challenging time. Please accept our apologies and consider staying with us again soon in the not-so-distant future.

8/10 Buono

Margaret

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 5 mar 2024
Dear Margaret,It was our pleasure hosting you and we appreciate your time in reviewing our hotel. We hope to see you again on your next visit.

8/10 Buono

Lisa

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were all amazing, despite the picketing going on outside. They ALL deserve raises, their jobs are dirty, rough, endless, and unappreciated! I would recommend better food options, and also try harder to keep food hot!
Soggiorno di 2 notti a febbraio 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 24 feb 2024
Dear Lisa,Thank you for taking the time to write a review. We appreciate the feedback. Thank you for recognizing our amazing staff and we hope to welcome you again soon.

2/10 Terribile

Lisa

Viaggio di gruppo, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
There were hotel workers that were protesting outside the front doors with snare drums and a microphone. When we got there, we had to literally walk through their protest to check into the hotel. It was super uncomfortable, they stopped about 5 o’clock that night . Then they started at 7 AM. Our room was right above the front door. It’s was extremely loud, we did not have to get up that early, but there was no way we could sleep through it! Hilton pay your people a living wage!!!
Soggiorno di 1 notte a gennaio 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 20 feb 2024
Dear Lisa,Thank you for taking time to leave us your rating. We are very sorry that you had to experience the circumstances that is out of our control during your stay. We appreciate your understanding during this challenging time. Please accept our apologies and consider staying with us again soon in the not-so-distant future.

4/10 Scarso

Hortensia Caridad

Soggiorno di 2 notti a febbraio 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 14 feb 2024
Dear Hortensia,Thank you for taking the time to leave us your rating. We are sorry that you did not have an excellent experience.

8/10 Buono

JoAnn

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a gennaio 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 6 feb 2024
Dear JoAnn,Thank you for taking the time to write a review. We appreciate the feedback.

10/10 Eccellente

Carlos, Culiacan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Nice place to stay if you take a Cruise
Soggiorno di 1 notte a gennaio 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 5 feb 2024
Dear Carlos,It's fantastic to know you enjoyed your stay. Thank you for your time in sharing your 5/5 review and we hope to see you again.

6/10 Soddisfacente

Tia

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi
.
Soggiorno di 2 notti a gennaio 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 5 feb 2024
Dear Tia,Thank you for taking the time to leave us your rating. We are sorry that you did not have an excellent experience.

6/10 Soddisfacente

Zydrunas

Soggiorno di 1 notte a febbraio 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 5 feb 2024
Dear Zydrunas,Guest satisfaction is our highest priority so I regret we weren't able to deliver a more positive experience. Your feedback is welcomed and we appreciate you taking the time to share your review with us.

8/10 Buono

James S

Soggiorno di 1 notte a gennaio 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 31 gen 2024
Dear James,Thanks for letting us know you enjoyed your visit. We appreciate the feedback.

2/10 Terribile

Paddie

Viaggio con la famiglia
The property is old, dated, smells moldy, musty and in desperate need of an overhaul. Room looked out at a big dumpster, old abandoned furniture and garbage strewn everywhere. Food and beverages at inflated prices. Cancelled our second night as they could not accommodate a room change.
Soggiorno di 2 notti a gennaio 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 31 gen 2024
Dear Paddie,We appreciate you taking the time to share a review. Your feedback is helpful and will be shared with our team. We sincerely apologize that we were unable to provide you with the exceptional stay you've come to expect. Your feedback is welcomed as it encourages change for future stays.

10/10 Eccellente

Kathleen

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Gorgeous view and grounds..
Soggiorno di 1 notte a gennaio 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 31 gen 2024
Dear Kathleen,It was kind of you to take the time to review our hotel. We are glad you enjoyed your visit and hope to host you again.

2/10 Terribile

Joshua

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Strike 3
The hotel was ok, but employees were protesting all morning from before 7 until after noon demanding contracts
Soggiorno di 1 notte a gennaio 2024
Risposta di Guest Services, il giorno 27 gen 2024
Thank you for booking our stay with us. We apologize for the inconvenience. We are in hope this will end soon and welcome you back with no disturbance.

8/10 Buono

Saulius

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Wonderful location
Soggiorno di 2 notti a gennaio 2024
Risposta di Guest Services, il giorno 27 gen 2024
Thank you for booking your stay with us. We hope to see you again in the not so distant future.

6/10 Soddisfacente

Thomas

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
It is a place to put your head for a night pre cruise. The staff were all very nice and helpful and the free shuttle was great. The hotel itself could use an upgrade.
Soggiorno di 1 notte a gennaio 2024
Risposta di DoubleTree by Hilton Hotel San Pedro, il giorno 24 gen 2024
Dear Thomas,Thank you for taking the time to leave us your rating and for recognizing our friendly and helpful staff. I'm happy to say that our hotel is planning for remodeling in the near future.

10/10 Eccellente

Kandice

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed for 1 night before our cruise. Staff was wonderful, went out of their way to take us to town for lunch and pick up. The restaurant staff was so sweet to bring us up our food to our room when we ordered our dinner ‘to go’ even though they didn’t have to. Beautiful views of the marina and a really nice walk too. The pool was perfect for our kids and the hot tub really big and in a cute, more private area a little farther from the pool. Our shuttle to the cruise was seamless and very appreciated. Overall HIGHLY recommend!
Risposta di DoubleTree by Hilton Hotel San Pedro, il giorno 24 gen 2024
Dear Kandice,Our associates make sincere hospitality their priority. We appreciate your kind review and we are glad to know you enjoyed your stay. We look forward to seeing you upon your return to the area.

10/10 Eccellente

Rafael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Ubicacion, precio y calidad.
Soggiorno di 1 notte a gennaio 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 20 gen 2024
Dear Rafael,It's great to hear from you: we are thrilled you enjoyed your stay at our DoubleTree by Hilton San Pedro Hotel. Thank you for allowing us to be part of your travels: we hope you will visit us again soon.

8/10 Buono

Marie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Only reason I didn't give it a five star is that no continental breakfast and raccoons around the pool at night.
Soggiorno di 1 notte a gennaio 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 20 gen 2024
Dear Marie,It was our pleasure hosting you and we appreciate your time in reviewing our hotel. We hope to see you again on your next visit.

10/10 Eccellente

George

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 19 gen 2024
Dear George,Thank you for your recent rating regarding your stay with us we hope you will consider staying with us again soon.

10/10 Eccellente

Juan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di DoubleTree by Hilton San Pedro, il giorno 17 gen 2024
Dear Juan,Thank you for taking the time to leave us a review. We love to hear that our guests are happy with their experience and we hope to welcome you again soon.

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Just ok
Our stay was ok. Very pricey considering there wasn't a free continental breakfast or coffee.
Soggiorno di 2 notti a dicembre 2023
Risposta di DoubleTree by Hilton San Pedro, il giorno 17 gen 2024
Thank you for taking the time to write a review. We appreciate the feedback.

4/10 Scarso

Dean

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Poor quality room. Well worn room. Was supposed to have pull out couch, it did not. Two towels for Three people. No power outlets. No usb outlets.
Soggiorno di 1 notte a gennaio 2024
Risposta di DoubleTree by Hilton Hotel San Pedro, il giorno 24 gen 2024
Dear Dean,Thank you so much for taking your time to share a review with us. We welcome all feedback with open arms as it helps us to see what we are doing well and what we can improve. I am sorry to hear that you had experience issues during your stay.

6/10 Soddisfacente

Brigitte

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Before getting on cruise ship
Beautiful location - hotel older but has charm - the rooms are very large - slow elevator but hey its a elevator. Also being so far from anything - they need to bring back rental vehicles. Restuarant was ok nothing to exciting. I would recommend 22nd Landing for dinner - was awesome!! You can walk the pier the whole way - if its not too cold.
Soggiorno di 2 notti a dicembre 2023
Risposta di DoubleTree by Hilton San Pedro, il giorno 12 gen 2024
Dear Brigitte,Thank you for your recent rating regarding your stay with us. We love to hear that you enjoyed our beautiful location and hope you will consider staying with us again soon.