Salottino della hall

Recensioni per GreenTree Inn & Suites Alhambra

2.5 out of 5
GreenTree Inn & Suites Alhambra
2499 W Main St, Alhambra, CA

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 658 su 1002 recensioni" "
Valutazione di 8 - Buono. 223 su 1002 recensioni" "
Valutazione di 6 - Soddisfacente. 56 su 1002 recensioni" "
Valutazione di 4 - Scarso. 38 su 1002 recensioni" "
Valutazione di 2 - Terribile. 27 su 1002 recensioni" "

9,0/10

Pulizia

9,2/10

Personale e servizio

8,8/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

8/10 Buono

claudio

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
tutto molto bene, peccato.per la colazione USA style .
Soggiorno di 1 notte a novembre 2023
Risposta di Green Tree Inn & Suites Alhambra, il giorno 5 dic 2023
Thank you for choosing our hotel and for taking the time to share your experience with us! We are delighted to hear that your stay was largely enjoyable. While we are pleased to have met most of your expectations, we understand there is always room for improvement. Rest assured, we are committed to enhancing our services and facilities to deliver an even more exceptional experience on your next visit. We look forward to welcoming you back soon!

6/10 Soddisfacente

Shobie

Viaggio di lavoro
Reasonably okay.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Eric

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Nice facility with a good breakfast. Not enough parking. Had to park in the neighborhood.
Soggiorno di 1 notte a maggio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 20 mag 2024
Dear Eric,Thank you for your wonderful review! We're delighted to hear that you enjoyed our facilities and breakfast. We apologize for the inconvenience caused by the parking situation. We are actively working on improving this to provide a better experience for our guests in the future. We hope to welcome you back soon!

10/10 Eccellente

Zoe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 17 mag 2024
Dear Doe,Thanks for your perfect rating! We're thrilled to hear that you had such a positive experience with us. We look forward to welcoming you back soon!!

10/10 Eccellente

Angie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really enjoyed my stay , the area was super quiet . The locks on the door gave me some sense of security. Everything was super neat and clean . The staff was super sweet and attentive.
Risposta di Green Tree Inn & Suites Alhambra, il giorno 16 mag 2024
Thank you for your kind words and for choosing our hotel for your stay! We are thrilled to hear that you really enjoyed your visit, felt secure with our door locks, and appreciated the cleanliness and neatness of our facilities. It's wonderful to know that our staff's attentiveness and sweetness made a positive impact on your experience. We look forward to having the pleasure of welcoming you back soon for another peaceful and enjoyable stay!

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice, very quiet, well kept.
Soggiorno di 5 notti a maggio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 12 mag 2024
Thank you for the perfect rating and kind words! We're thrilled that you enjoyed the peaceful and well-maintained environment of our hotel. We look forward to your next visit!

10/10 Eccellente

Mark

Mi è piaciuto: Condizioni e dotazioni della struttura
Clean
Soggiorno di 1 notte a maggio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 11 mag 2024
Dear Mark,Thank you for your perfect 5 out of 5 rating! We’re delighted to know you had a wonderful experience with us. We look forward to welcoming you back soon!

10/10 Eccellente

Wan Er

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 11 mag 2024
Dear Wan,Thank you for your wonderful 5 out of 5 rating! We’re delighted you enjoyed your stay and look forward to welcoming you back soon!

6/10 Soddisfacente

Cecilia

Mi è piaciuto: Servizi
It seems like some poor communication at this hotel. I requested late check out and housekeeping interrupted me on 3 occasions to the point that I just wrapped up my virtual meeting and left
Soggiorno di 1 notte a maggio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 11 mag 2024
We sincerely apologize for the inconvenience you experienced with the late check-out request and the interruptions by housekeeping. Your feedback is invaluable, and we will work on improving our communication to ensure such issues do not recur. We hope to have the opportunity to provide you with a seamless stay in the future.

10/10 Eccellente

Fumihiko

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 11 mag 2024
Dear Fumihiko,Thank you so much for your perfect rating! We're thrilled you had an exceptional experience with us and we look forward to your next visit

10/10 Eccellente

Jackie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 11 mag 2024
Dear Jackie,Thank you for your perfect rating! We’re thrilled to know you had an excellent stay with us. Your satisfaction is our top priority, and we can’t wait to welcome you back for another great experience!

10/10 Eccellente

Estela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 8 mag 2024
Thank you for the wonderful review! We're thrilled to hear that you had a fantastic stay with us. Your satisfaction is our top priority, and it's rewarding to know we met your expectations. We look forward to welcoming you back soon for another excellent experience!

10/10 Eccellente

Amy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
What a great place!! Nicely decorated interior, great staff and service, large rooms, comfy beds/bedding, good amenities. Loved the large door/window to open and air out the room on a nice day. Very clean! Breakfast was quite nice with hardboiled eggs, waffles, sausage, potatoes, bagels, oatmeal, and cereal. Breakfast area was pleasant and nice to spend time in. Will stay again if we're ever in the area!
Soggiorno di 2 notti a maggio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 8 mag 2024
Thank you so much for your wonderful review! We are thrilled to hear that you enjoyed our decor, spacious rooms, and the services provided by our staff. It's great to know that the breakfast selection was to your liking and that our breakfast area provided a comfortable spot to start your day. We look forward to welcoming you back the next time you are in the area!

8/10 Buono

Jean

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like this hotel. There are little things that keep me from giving it 5 stars in all categories. This is hotel is close to my daughter's home so it's a great place for me to stay when I visit her and her family. The front desk is friendly. It has a good parking lot, and an elevator which is good for my husband who has mobility issues. My negatives aren't bad. I stay for two nights in a row. Both times I have stayed here, my coffee maker hasn't been cleaned for the second night (the used filter is still in the holder), plus a fresh caffeinated coffee packet hasn't been replaced. I had to ask the front desk for a replacement each night. Plus, after the first night of my second stay, they took the floor towel mat and didn't replace it. So I had to use my bath towel for drying and for the floor. These aren't big problems, but they should have stocked the room properly since I was paying full price for my second night.
Soggiorno di 2 notti a maggio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 8 mag 2024
Thank you for sharing your thoughts with us. We're glad to hear that our location is convenient for your visits, and that our front desk staff and facilities have met your expectations. We truly apologize for the oversight with the coffee maker and the towel service in your room. Your feedback is crucial for us to improve our services. We have addressed these issues with our housekeeping team to ensure they do not occur in the future. We appreciate your understanding and hope to provide a flawless experience on your next stay.

10/10 Eccellente

Gabriel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 30 apr 2024
Dear Gabriel,Thank you so much for your perfect score! We're delighted that you had such a wonderful experience at our hotel. Your satisfaction is our greatest reward. We look forward to your next visit and hope to continue exceeding your expectations.

10/10 Eccellente

lida

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
nothing to complain, will come back next time
Soggiorno di 1 notte a marzo 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 19 apr 2024
Thank you for your perfect rating and kind words! We are delighted to know that everything met your expectations and that you're planning a return visit. We can't wait to welcome you back and deliver another flawless experience!

10/10 Eccellente

Hebin, Woodinville

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It provides very good service for us.
Soggiorno di 6 notti ad aprile 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 14 apr 2024
Dear Hebin,Thank you for your glowing review! We are thrilled to hear that you enjoyed our service. Your satisfaction is our top priority, and your feedback motivates us to continue providing exceptional service. We look forward to welcoming you back soon

8/10 Buono

Melanie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 13 apr 2024
Thank you for your positive rating! We are thrilled to know that you had a pleasant experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back soon for another enjoyable stay.

10/10 Eccellente

David, Bella vista

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very wonderful kind and professional staff. Friendly and took good care of us. Older Hotel, but nicely kept and modernized
Soggiorno di 2 notti ad aprile 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 12 apr 2024
Dear David,Thank you so much for your fantastic review and for giving us a perfect rating! We're delighted to know that our staff's kindness and professionalism made a great impression on you. It's also wonderful to hear that you appreciated the care provided by our team and enjoyed the charm of our well-maintained, modernized older hotel. We look forward to having the pleasure of serving you again in the future!

10/10 Eccellente

Richard

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 9 apr 2024
We're delighted to hear that you found Green Tree Inn & Suites Alhambra to offer to provide our guests with high-quality services.Thank you for your 5 out of 5 review.Hope to see your visit soon!

10/10 Eccellente

Ryu

Soggiorno di 1 notte ad aprile 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 4 apr 2024
Dear Ryu,Thank you so much for your fantastic review and for giving us a perfect rating! We're thrilled to know that we were able to exceed your expectations and provide you with a memorable stay. Your kind words mean a lot to us and motivate our team to continue delivering exceptional service. We look forward to the opportunity to welcome you back for another outstanding experience. Thank you again for choosing Green Tree Inn & Suites Alhambra!

8/10 Buono

Taesic

Soggiorno di 1 notte a marzo 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 4 apr 2024
Dear Taesic,We're truly grateful for your generous feedback and the high rating you've given us. It's heartening to hear that your experience with us was largely positive. Your satisfaction is our greatest motivation, and knowing that we've met most of your expectations fills us with pride. We are continuously striving to enhance our services and guest experiences, so your feedback is invaluable to us. If there are any areas you feel we could improve upon, please do share. We eagerly anticipate the opportunity to host you again and aim for that perfect score on your next visit. Thank you for choosing Green Tree inn & Suites Alhambra for your stay!

10/10 Eccellente

Erika

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The housekeepers were great! Always had clean fresh towels, never had to ask for any.
Soggiorno di 4 notti a marzo 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 1 apr 2024
Thank you so much for your kind review! We're delighted to hear that our housekeeping team made such a positive impact on your stay with their attentive service, ensuring you always had clean, fresh towels. Our staff takes great pride in their work, striving to provide the highest level of service and comfort to our guests. Your acknowledgment of their efforts is greatly appreciated, and we'll be sure to pass on your compliments. We look forward to welcoming you back in the future for another exceptional experience

10/10 Eccellente

??

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a marzo 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 1 apr 2024
We are overjoyed to receive a perfect score from you! Thank you for taking the time to leave us such a wonderful review. It's heartwarming to know that we have managed to meet your expectations in every way. Our team is dedicated to providing the best possible experience for our guests, and your feedback is a great encouragement to us all. We can't wait to have the pleasure of serving you again soon.

8/10 Buono

Muhammad Bilal, Santa Rosa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The first day and night were very quiet but the second day there was loud music and fighting in the neighbor's room until 4 am. It was really disgusting. Overall the breakfast was good and the staff was very helpful.
Soggiorno di 2 notti a marzo 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 29 mar 2024
Thank you for taking the time to share your feedback. We sincerely apologize for the disturbances you experienced during your second night with us due to loud music and noise from a neighboring room. Please know that we are committed to ensuring our guests have a restful and comfortable stay, and we regret that we fell short of this commitment in your experience. We're addressing this issue to prevent similar incidents in the future. It's heartening to hear that you enjoyed our breakfast and found our staff helpful. Your comments are invaluable to us as we strive to improve our guest experience. We hope to have the opportunity to welcome you back under better circumstances.

10/10 Eccellente

Kai

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
good
Soggiorno di 2 notti a marzo 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 29 mar 2024
Thank you for your positive feedback! We're delighted to hear that you had a good experience with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another enjoyable stay.

10/10 Eccellente

Saharut

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome
Soggiorno di 5 notti a marzo 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 29 mar 2024
Thank you so much for your succinct yet powerful review! We're thrilled to know you found your experience with us to be awesome. It's feedback like yours that fuels our passion for excellence in service. We look forward to the opportunity to host you again and continue providing memorable experiences.

10/10 Eccellente

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
At the time of writing, breakfast and parking are included in the cost of booking. It was a really good value. The hotel was small and humble but has a cozy charm to it. It is close to lots of Asian restaurants, a Tesla Supercharger station, and the Huntington Library. If I stay in LA again, I plan to return to GreenTree.
Soggiorno di 2 notti a marzo 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 21 mar 2024
We greatly appreciate you taking the time to leave such a detailed and positive review for the Green Tree Inn & Suites Alhambra . Hearing that you found our hotel to be great value is very gratifying to us. Our goal is to provide a warm and comfortable environment for each guest while making it convenient for them to explore the surrounding dining and cultural attractions. Knowing that you appreciated the quaint charm of our hotel and spoke highly of its convenient location means a lot to us. We look forward to welcoming you back to Green Tree Inn & Suites Alhambra on your next visit to Los Angeles

8/10 Buono

Xuan

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 23 mar 2024
We are delighted to receive your feedback and thank you for the 4-star rating! It’s heartening to know that you had a largely positive experience with us. We constantly strive for excellence and are always looking for ways to improve our services to ensure an even better experience for our guests. If there's anything specific you think we can improve, please don't hesitate to share. We look forward to welcoming you back and aim to earn that extra star on your next visit!

10/10 Eccellente

Judi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Service pet frendly
Soggiorno di 2 notti a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 21 mar 2024
Thank you for your positive review and for recognizing our service dog-friendly policy. We are committed to providing a warm and comfortable stay for all our guests and their pets. Knowing that you and your pet had a pleasant time at our hotel is a great encouragement to us. We look forward to welcoming you and your pet again in the near future, continuing to offer you a high-quality service experience.

10/10 Eccellente

Airette

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent customer service & location.
Soggiorno di 2 notti a marzo 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 19 mar 2024
Thank you for taking the time to share your feedback with us! We're so pleased to hear that you found our customer service excellent and our location convenient. It's our mission to ensure every guest feels welcome and well cared for. We hope to have the pleasure of serving you again in the near future.

8/10 Buono

Deepak

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall excellent hotel. Little expansive but worth all the money. Breakfastt has little less options .
Soggiorno di 1 notte a marzo 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 21 mar 2024
Thank you for choosing our hotel and for your valuable feedback. We are delighted to hear that you found your stay to be worth the expense. Regarding the breakfast options, we have taken note of your feedback and will actively consider how to enrich our breakfast menu to ensure it caters to a wider range of tastes and preferences. We look forward to welcoming you back, at which time you will discover the improvements we have made

8/10 Buono

Crystal

Soggiorno di 4 notti a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 4 apr 2024
De Crystal,Thank you for your valuable feedback and for giving us a high rating! We are delighted to hear that your stay was largely positive and appreciate you taking the time to share your experience. Your satisfaction is our top priority, and we're glad we were able to meet most of your expectations. We're always looking for ways to improve our service and guest experience, so if there's anything specific you believe we could do better, please don't hesitate to let us know. We look forward to welcoming you back and striving to earn that extra star during your next stay.

8/10 Buono

Gina

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Its a small hotel, clean ,comfortable bed . Just what I need for a short stay in LA.
Soggiorno di 3 notti a marzo 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 13 mar 2024
Thank you for sharing your experience with us. We're delighted to hear that our hotel's cleanliness and comfortable beds perfectly met your needs during your short stay in LA. Providing a cozy and convenient experience for our guests is what we strive for. We hope to have the pleasure of welcoming you back for another stay whenever you're in the area again

10/10 Eccellente

ben

Viaggio con la famiglia
Quiet - peaceful - friendly staff - easy access to everything around town - very secure parking - great room setup - will stay there again next time we are in town.
Soggiorno di 3 notti a marzo 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 12 mar 2024
We are overjoyed to read such a 5 out of 5 , positive review from you. Knowing that you found our hotel to be a quiet and peaceful haven, with friendly staff, easily accessible to everything around town, provides us with immense satisfaction. It's wonderful to hear that the security of our parking and the setup of our rooms met your expectations. Your intention to stay with us again on your next visit to town is the highest compliment we can receive. We eagerly await the opportunity to welcome you back, ensuring another exceptional experience. Thank you for choosing us and for sharing your feedback.

10/10 Eccellente

Gilberto

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean af
Soggiorno di 1 notte a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 29 feb 2024
Dear Gilbert,Thank you immensely for your wonderful review and for awarding us a perfect score! We're thrilled to hear that your stay was enjoyable and that our services and facilities met your expectations. Our team strives to provide a memorable experience for all our guests, and it's heartening to know we've succeeded with you. We look forward to welcoming you back in the near future for another exceptional stay.

2/10 Terribile

Robert, Las Vegas

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Worst stay I've had in a very long time. They didn't even attempt to fulfill very basic requests. Ignored noted comments on our reservation then told me I should had made a note on the reservation....I did!!! They put us in a shabby room right next to access stairs that obviously are used by the maids starting at 6am. Slam, slam, slam for hours. I could go on for many more paragraphs of issues but I'll just leave it as whatever you do....pick somewhere else!!
Soggiorno di 1 notte a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 29 feb 2024
Dear Robert,We are truly sorry to hear about the unpleasant experience you had during your stay at our hotel. It’s clear we fell short in providing the level of service you expected and deserved. Please accept our sincerest apologies for not meeting your requests and for the inconvenience caused by the noise near your room. We take your feedback seriously and will address these issues directly to ensure they are rectified.We would appreciate the opportunity to make things right and hope you will consider giving us another chance to prove our commitment to excellence. If you’re willing to discuss this further, please contact us directly at the hotel. We are eager to regain your trust and demonstrate the high standard of hospitality we strive for.

10/10 Eccellente

Ryu

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 29 feb 2024
Dear Ryu,Thank you so much for your wonderful review and for giving us a perfect rating! We are thrilled to know that you enjoyed your stay with us. Our team works hard to ensure our guests have a memorable experience, and your positive feedback is a great encouragement for us. We look forward to welcoming you back to the hotel in the near future. Thank you once again for choosing us for your stay.

2/10 Terribile

Tomoko

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 26 feb 2024
We are truly disheartened to hear that your experience did not meet your expectations. We are committed to ensuring every guest's stay is enjoyable and comfortable, and it seems we missed the mark during your visit.We would greatly appreciate the opportunity to understand more about the specific areas we could improve upon from your perspective. Your insights are invaluable to us in our efforts to enhance our service and guest experience. Please consider reaching out to our management team directly at your convenience to discuss your concerns in more detail.We hope to have the chance to welcome you back and provide you with the exceptional stay that you deserve.

10/10 Eccellente

Judi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice place to stay and they allowed my service dog to be there.
Soggiorno di 2 notti a gennaio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 22 feb 2024
Thank you for your wonderful review! We are so pleased to hear that you found our place to be a very nice stay. It was our pleasure to accommodate you and your service dog, as we aim to ensure all our guests, including those with furry companions, feel welcome and comfortable. We look forward to the opportunity to host you again in the future.

6/10 Soddisfacente

Peiwen

Staffs are friendly
Soggiorno di 2 notti a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 25 feb 2024
Thank you for your kind words! We are delighted to hear that you found our staff friendly during your stay. Our team always strives to provide the best service and make all our guests feel welcomed and valued. Your feedback is greatly appreciated and motivates us to continue delivering excellent hospitality. We look forward to having the opportunity to welcome you back in the future!

8/10 Buono

Isaac, Los Angeles

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Nice place and staff are friendly. Very quiet and low key
Soggiorno di 1 notte a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 20 feb 2024
Thank you for your positive review! We are thrilled to hear that you found our place nice and our staff friendly. It's wonderful to know that the quiet and low-key atmosphere contributed to a pleasant experience. We strive to create a welcoming and peaceful environment for all our guests, and your feedback is a testament to our efforts. We look forward to the pleasure of welcoming you back for another serene stay with us

10/10 Eccellente

Katie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay!
I stayed at the Green Tree Inn for three nights and it was great! Everything was clean and comfortable. The front desk was helpful when I was having issues with my tv. The plant decor was nice too.
Soggiorno di 3 notti a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 20 feb 2024
Thank you very much for your 10 points review of your stay at the Green Tree Inn & Suites Alhambra! We're delighted to hear that you enjoyed a great three nights with us, finding everything clean and comfortable. It's particularly pleasing to know that our front desk team was able to assist you efficiently with your TV issue, ensuring your stay was as enjoyable as possible. We also appreciate your compliments on our plant decor, which we believe adds a special touch to our inn's atmosphere. We look forward to the opportunity to welcome you back in the future for another pleasant stay.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 20 feb 2024
Thank you for your perfect score review! We are overjoyed to receive such high praise and are thrilled that you had an exceptional experience with us. Your satisfaction is our top priority, and knowing that we have met your expectations in every way is the greatest reward for us. We strive to provide outstanding service and a memorable stay for all our guests, and your feedback is a wonderful affirmation of our efforts. We look forward to welcoming you back for another outstanding experience. Your trust and support inspire us to continue delivering excellence.

8/10 Buono

Ha

Soggiorno di 3 notti a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 21 mar 2024
Dear Ha,Thank you very much for the 4-star rating of our hotel! We are pleased to know that your overall stay was satisfactory. We are always dedicated to providing excellent service and a comfortable environment, making every guest feel at home. If you have any suggestions or areas you wish for us to improve in the future, please feel free to share them with us. We look forward to your next visit, where we will strive to elevate your experience even further.

10/10 Eccellente

Catalina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Cute, private, clean and quiet. However we did not get a microwave in our room and the big hot tub. but oh well. staff was great, courteous and friendly. location was perfect. room was pretty good, with big tv. shower head was okay. gave us top floor away from elevator as i asked and let us check out 1 hr later which is really good
Soggiorno di 1 notte a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 20 feb 2024
Thank you for taking the time to share your feedback with us. We are delighted to hear that you appreciated the privacy, cleanliness, and quietness of our hotel, as well as the great service provided by our staff. It's wonderful to know that our location was perfect for your needs and that you enjoyed the room amenities, including the big TV.We regret that we couldn't fulfill your request for a microwave and a big hot tub in your room; we understand how these amenities can enhance a stay. Your satisfaction is important to us, and we will certainly consider your feedback for future improvements.Thank you for mentioning the personalized service you received, such as the top-floor room away from the elevator and the late checkout. We're glad these gestures made your stay more comfortable. We look forward to welcoming you back and providing you with an even more satisfying experience.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Weekend getaway
I was attending the Pokemon GO event at the Rose Bowl Stadium, and chose this hotel due to the proximity to the event. The hotel was really clean. No microwave in room as advertised, but there was a microwave in the dining area in the lobby. There were complimentary snacks and water bottles in the room. The hotel was pretty quiet. Lots of places to eat nearby.
Soggiorno di 2 notti a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 20 feb 2024
Thank you for choosing Green Tree Inn & Suites Alhambra for your stay during the Pokémon GO event at the Rose Bowl Stadium and for taking the time to share your experience. We're delighted to hear you found our hotel clean and enjoyed the complimentary snacks and water bottles provided in your room. We apologize for any inconvenience caused by the absence of a microwave in your room and appreciate your understanding in using the microwave available in the dining area of our lobby.It's great to know that our quiet hotel and the variety of nearby dining options added to your positive experience with us. We aim to provide a comfortable and convenient stay for all our guests, especially those attending nearby events. We hope to have the pleasure of welcoming you back in the future for another enjoyable stay.

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Always comfortable
Soggiorno di 1 notte a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 20 feb 2024
Thank you immensely for your perfect score review! We are thrilled to know that your experience with us was nothing short of excellent. It's our highest mission to provide an outstanding service and unforgettable moments for our guests. Your satisfaction is a testament to the passion and hard work our team puts in every day. We look forward to the pleasure of welcoming you back in the future for another exceptional stay.

10/10 Eccellente

Carmit

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is beautiful. It is clean and has great atmosphere. Stuff is very kind, polite , and helpful. Our Room was clean ,comfortable , and had everything. ( soap, lotion, shampoo, etc ). The area has nice facilities in walking distance. Drug store , food etc. we enjoyed our stay , and will come back.
Soggiorno di 1 notte a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 20 feb 2024
We're truly grateful for your wonderful review and delighted to hear that you found our property beautiful with a great atmosphere. Your kind words about our staff being kind, polite, and helpful mean the world to us. It's our pleasure to ensure that your room was clean, comfortable, and well-equipped with all the necessities like soap, lotion, shampoo, etc.We're also glad you enjoyed the convenience of having facilities such as a drug store and food options within walking distance. Your satisfaction and enjoyment are our top priorities, and it's heartening to know we've succeeded in making your stay enjoyable. We eagerly await your return and look forward to making your next stay even more memorable.

8/10 Buono

Matthew

Viaggio di lavoro
Mi è piaciuto: Pulizia e servizi
Was clean, staff was nice. LEFT DO NOT DISTURB sign on door and workers STILL proceeded to ENTER my room. Also hot water was out a few hours one evening.
Soggiorno di 5 notti a febbraio 2024
Risposta di Green Tree Inn & Suites Alhambra, il giorno 16 feb 2024
We sincerely appreciate you taking the time to share your feedback with us. It's wonderful to hear that you found our hotel clean and our staff nice. However, we deeply apologize for the disturbance and inconvenience you experienced despite having the "Do Not Disturb" sign on your door. This is certainly not the standard of service we aim to provide, and we have addressed this issue with our team to ensure it does not happen again. Additionally, we regret the inconvenience caused by the temporary lack of hot water one evening and are taking measures to prevent such occurrences in the future. Your comfort and satisfaction are our top priorities, and we hope to have the opportunity to welcome you back for a stay that meets your expectations in every aspect