Dear Robert,Thank you for taking the time to share your feedback and for appreciating our front desk staff. It’s also great to hear that the hotel grounds meets your expectation. Once again we appreciate the feedback and we hope to serve you again whenever our travels bring you back to Los Gatos.

Dear Astrid,Firstly, I would like to apologize for the delayed response. I’m very disappointed to hear about your experience on your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please rest assured that your comments have been shared with the appropriate teams. Once again we appreciate the feedback and we hope to serve you again whenever our travels bring you back to Los Gatos.

Dear Marsha,I am pleased to read that you enjoyed your stay, and we look forward to the next time your travels take you to Los Gatos.

Dear Joseph,Thank you for being a such a valued customer and we hope to serve you again whenever your travels bring you back to Los Gatos.

Dear Juley,Thank you for taking the time to share your feedback and for appreciating our front desk staff and amenities. We look forward to servicing your future stays with us.

Dear David,I am pleased to read that you enjoyed your stay and we look forward to the next time your travels take you to Los Gatos.

Dear Joseph,We have our ice machines in service closets where guest can request ice at any given time of the day and we deliver it to your room. I would like to apology for any inconvenience you faced during your recent visit or if this was never translated to you during your stay.In closing Joseph, I would like to thank you once again for your feedback and we hope to have an opportunity to welcome you back in the future.

Dear Tanya, I would like to sincerely thank you for taking the time to share your feedback with us regarding your recent stay. We look forward to the next time your travels take you to Los Gatos.

Dear Brian,Firstly, I would like to sincerely thank you for taking the time to share your feedback with us and for appreciating our staff and guest room. We believe that feedback is a gift and I truly appreciate you taking the time to give your feedback to us regarding the breakfast offering. Secondly, I would like to apologize for the noise issues that occurred during your stay. We will ensure this feedback gets to the appropriate departments to help create a better guest experience in the future.In closing Brian, I would like to thank you once again for your feedback and we hope to have an opportunity to welcome you back in the future.

Dear Parvathi, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear Melissa, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear David, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear Sacha, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear Heidi,I would like to first apologize for any inconvenience you faced during your recent visit. I’m very disappointed to hear about your experience on your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Rest assured your feedback has been shared with the appropriate department to ensure a better stay experience.In closing Heidi, I would like to thank you once again for your feedback and we hope to have an opportunity to welcome you back in the future.

Dear Valerie,Firstly, I would like to first apologize for the delayed response as well as for any inconvenience you faced during your recent visit. Once again, we appreciate the feedback and we hope to serve you again whenever our travels bring you back to Los Gatos.

Dear Rachael, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear Peggy,Thank you for taking the time to share your feedback and for appreciating our front desk staff. It’s also great to hear that you enjoyed your guest room. Once again, we appreciate the feedback and we hope to serve you again whenever our travels bring you back to Los Gatos.

Dear Vivek,Firstly, I would like to apologize for the delayed response. I am pleased to read that you enjoyed your stay and we look forward to the next time your travels take you to Los Gatos.

Dear Elmira,I would like to first apologize for any inconvenience you faced during your recent visit. I’m very disappointed to hear about your experience on your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. In closing Elmira, I would like to thank you once again for your feedback and we hope to have an opportunity to welcome you back in the future.

Dear Stephanie,Thank you for taking the time to share your feedback and for appreciating our front desk staff. It’s also great to hear that the cleanliness of your guest room and the hotel grounds meets your expectation. Once again we appreciate the feedback and we hope to serve you again whenever our travels bring you back to Los Gatos.

Dear Steve,I would like to sincerely thank you for taking the time to share your feedback with us regarding the coffee machines in the lobby. Rest assured this feedback will be shared with the appropriate department to ensure a better guest stay experience in the future.

Dear Maria,I am pleased to read that you enjoyed your stay and we look forward to the next time your travels take you to Los Gatos.

Dear Peg, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear Richard, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear Travis,Thank you for the feedback in regards to the breakfast offering. We will ensure this feedback gets to the appropriate party to help create a better guest experience in the future.

Dear FABIOLA,I am pleased to read that you enjoyed your stay and we look forward to the next time your travels take you to Los Gatos.

Dear Kenny, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear Gary,Firstly, I would like to apologize for the delayed response. I am pleased to read that you enjoyed your stay as well as your experience at Dio Deka. We look forward to the next time your travels take you to Los Gatos.

Dear Rafael,I am pleased to read that you enjoyed your stay and we look forward to the next time your travels take you to Los Gatos.

Dear Fernando, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear Sheri, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear Randy,I am pleased to read that you enjoyed your stay, and we look forward to the next time your travels take you to Los Gatos.

Dear Thomas,Thank you for being a such a valued customer and we hope to serve you again whenever your travels bring you back to Los Gatos.

Dear Richard, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear JM,I am pleased to read that you enjoyed your stay, and we look forward to the next time your travels take you to Los Gatos.

Dear Manuela,Firstly, I would like to apologize for the delayed response. I’m very disappointed to hear about your experience on your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please rest assured that your comments have been shared with the appropriate teams in an effort to improve our service and to prevent this issue going forward.

Dear Jason, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear Yun zhe, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear Lauri, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear Jake,Firstly, I would like to apologize for the delayed response. Secondly, thank you for taking your time to share your valuable feedback with us and we are happy to hear that you enjoyed your stay with us. Once again, we appreciate the feedback and we hope to serve you again whenever your travels bring you back to Los Gatos.

Dear Mary Ann,I am pleased to read that you enjoyed your stay and we look forward to the next time your travels take you to Los Gatos.

Dear Tracy, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear Ilana,I am pleased to read that you enjoyed your stay and we look forward to the next time your travels take you to Los Gatos.

Dear Cp, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear Steve,Firstly, I would like to first apologize for the delayed response. Secondly, thank you for taking your time to share your valuable feedback with us. The feedback regarding the bedsheets will be passed on to the appropriate departments to help ensure a better guest stay experience in the future. Once again, we appreciate the feedback and we hope to serve you again whenever our travels bring you back to Los Gatos.

Dear Paul,Thank you for taking the time to review our property. I’m very disappointed to hear about your experience on your recent stay. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. I am very sorry that your guestroom fell short of not just your expectations, but ours as well. Please rest assured that your comments have been shared with the appropriate teams in an effort to improve our service and to prevent this issue going forward. In closing Paul, I would like to thank you once again for your feedback and we hope to have an opportunity to welcome you back in the future.

Dear Danielle, Thank you for the valuable feedback. We look forward to your next stay with us.

Dear Anne,Firstly, I would like to first apologize for the delayed response. Secondly, thank you for taking your time to share your valuable feedback with us. The feedback regarding the room and breakfast will be passed on to the appropriate departments to help ensure a better guest stay experience in the future. Once again, we appreciate the feedback and we hope to serve you again whenever our travels bring you back to Los Gatos.