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Recensioni per Best Western Louisville South / Shepherdsville

2.5 out of 5
Best Western Louisville South / Shepherdsville
362 Brenton Way, Louisville, KY

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 259 su 514 recensioni" "
Valutazione di 8 - Buono. 164 su 514 recensioni" "
Valutazione di 6 - Soddisfacente. 45 su 514 recensioni" "
Valutazione di 4 - Scarso. 24 su 514 recensioni" "
Valutazione di 2 - Terribile. 22 su 514 recensioni" "

8,8/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,4/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

DOMINIC, Louisville

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice place, always clean and a great stay for the price.
Soggiorno di 1 notte ad aprile 2024
Risposta di Best Western Louisville South, il giorno 5 mag 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.

10/10 Eccellente

Jeffrey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff on site was extremely helpful. Thank you, Chaz and your team.
Soggiorno di 1 notte a maggio 2024
Risposta di Best Western Louisville South, il giorno 5 mag 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.

10/10 Eccellente

Shonda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful staff wonderful stay
Soggiorno di 1 notte ad aprile 2024
Risposta di Best Western Louisville South, il giorno 1 mag 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

10/10 Eccellente

MARYBETH

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Property was very quiet for being right off of the I-65 interchange
Soggiorno di 1 notte ad aprile 2024
Risposta di Best Western Louisville South, il giorno 1 mag 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

10/10 Eccellente

Tara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We really enjoyed our stay here. Easy check in, provided packet of nearby restaurants. Very quiet and clean. Room was spacious and nice.
Soggiorno di 2 notti ad aprile 2024
Risposta di Best Western Louisville South, il giorno 29 apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

8/10 Buono

Latasha

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quick stay , close to freeway
Soggiorno di 1 notte ad aprile 2024
Risposta di Best Western Louisville South, il giorno 28 apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

10/10 Eccellente

Larry

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I have stayed at this property several times. The staff is always friendly and accommodating. The hotel is well maintained and clean. I stay here every time when I am in the area.
Soggiorno di 1 notte ad aprile 2024
Risposta di Best Western Louisville South, il giorno 20 apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

10/10 Eccellente

Juanita

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property was nice. I was only there one night so I didn’t pay a lot of attention to what was around the property.
Soggiorno di 1 notte ad aprile 2024
Risposta di Best Western Louisville South, il giorno 16 apr 2024
Juanita,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 Terribile

Gary

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
We get into our room and only have 2 towels for 3 people. Front desk informs us, sorry we don’t have anymore. Called BW number and the made a report and basically said I could drip dry for the next 2 to 5 business days. Great response!! After breakfast the next morning we saw the housekeeper with towels and got another. Hairdryer didn’t work either! Went get ice in the third floor. Not working got 4 cubes. When we returned that evening housekeeping came into our room and took our towels. Only left 2 towels and no wash cloths. Back to the front desk to get our needed towels. I will not consider any BW because of this experience. No way to run a business. Does not earn my patronage.
Soggiorno di 2 notti ad aprile 2024
Risposta di Best Western Louisville South, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations with the issue you encountered with towels. Your satisfaction is important to us, and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

8/10 Buono

Deborah

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Fair price
Soggiorno di 1 notte a marzo 2024
Risposta di Best Western Louisville South, il giorno 16 apr 2024
Deborah,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 Soddisfacente

Lester

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Dated, ok for the value.
Soggiorno di 1 notte ad aprile 2024
Risposta di Best Western Louisville South, il giorno 13 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Buono

Kelly

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff were very friendly and helpful. Breakfast area was clean and stocked with food.
Soggiorno di 1 notte ad aprile 2024
Risposta di Best Western Louisville South, il giorno 8 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

10/10 Eccellente

Anna, Kingston

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Best Western Louisville South, il giorno 7 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

10/10 Eccellente

DOMINIC, Louisville

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, and quiet. Great price for the stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Best Western Louisville South, il giorno 6 apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

8/10 Buono

Todd

Nice
Soggiorno di 1 notte a marzo 2024
Risposta di Best Western Louisville South, il giorno 6 apr 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

10/10 Eccellente

Glenda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I like that it was easy to get to. Can’t hear the freeway. Shower was awesome. Lots of water pressure. Way better internet service than the hotel we stayed in in Nashville. AC works great.
Soggiorno di 1 notte ad aprile 2024
Risposta di Best Western Louisville South, il giorno 3 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

10/10 Eccellente

Renee

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Best Western Louisville South, il giorno 24 mar 2024
Renee,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Eccellente

janet

Soggiorno di 1 notte a marzo 2024
Risposta di Best Western Louisville South, il giorno 3 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

6/10 Soddisfacente

Orest

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The place has had some updating but if you look closely, it looks a little tired. The staff, though adquate, did not exhude friendliness. The room was pretty clean. Carpets appeared new. Breakfast was good. Eggs, bacon, sausage , toast bagels, ceral, waffles, etc. Wifi was terrible. It clearly needs updating.
Soggiorno di 1 notte a febbraio 2024
Risposta di Best Western Louisville South, il giorno 2 mar 2024
Orest,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Buono

Orgilbaatar

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
For the price it was quite alright. Liked the breakfast in the morning
Soggiorno di 1 notte a febbraio 2024
Risposta di Best Western Louisville South, il giorno 26 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

8/10 Buono

Sarah, BLOOMINGTON

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Front desk employee was very nice. Hotel was quiet.
Soggiorno di 1 notte a febbraio 2024
Risposta di Best Western Louisville South, il giorno 24 feb 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. If I can be of assistance in the future, please don't hesitate to reach out. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 Terribile

David

Soggiorno di 1 notte a febbraio 2024
Risposta di Best Western Louisville South, il giorno 24 mar 2024
David,Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to reach out!

10/10 Eccellente

Larry

Soggiorno di 1 notte a febbraio 2024
Risposta di Best Western Louisville South, il giorno 24 mar 2024
Larry,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Eccellente

Jason

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and comfortable
Soggiorno di 1 notte a febbraio 2024
Risposta di Best Western Louisville South, il giorno 2 mar 2024
Jason,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Eccellente

Kairi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Best Western Louisville South, il giorno 2 mar 2024
Kairi,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Eccellente

Tammie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beds were very comfortable and everyone there was very nice and friendly.
Soggiorno di 1 notte a gennaio 2024
Risposta di Best Western Louisville South, il giorno 2 mar 2024
Tammie,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out. Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Eccellente

Christine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is my 3rd time staying here. Very convenient when visiting family. Always very friendly staff & very clean place. Highly recommend!
Soggiorno di 2 notti a febbraio 2024
Risposta di Best Western Louisville South, il giorno 5 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice stay
Very friendly and helpful staff. Nice room and beds are very comfy.
Soggiorno di 1 notte a febbraio 2024
Risposta di Best Western Louisville South, il giorno 5 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

8/10 Buono

Audrey-Anne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Best Western Louisville South, il giorno 5 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

10/10 Eccellente

Debby, New London

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and comfortable room. Very comfortable bed. Breakfast was well prepared and presented basic selection
Soggiorno di 1 notte a gennaio 2024
Risposta di Best Western Louisville South, il giorno 5 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

8/10 Buono

Melissa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Was close to highway. Black mold under flooring in bathroom and you could smell it.
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Howard

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice Stop Along The Way
Room was comfortable; some road noise from I-65.
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Megumi

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good stay
One night stay on a road trip. Late night check in went amoothly. The room was clean and the bed was comfortable. Breakfast included scrambled egg and bacon. We did not check the pool.
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to stay
Checking in is easy and the person who checked me in was super friendly and knowledgeable of all amenities the hotel has to offer. My room was clean and everything worked as should.
Soggiorno di 1 notte a dicembre 2023
Risposta di Best Western Louisville South, il giorno 27 dic 2023
Anonymous,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Eccellente

Karen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2023
Risposta di Best Western Louisville South, il giorno 27 dic 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,

8/10 Buono

Emily

Risposta di Best Western Louisville South, il giorno 5 feb 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

10/10 Eccellente

Dianne

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Best Western Louisville South, il giorno 27 dic 2023
Dianne,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 Soddisfacente

Ana

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Best Western Louisville South , il giorno 15 nov 2023
Ana,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.It was our pleasure taking care of your family while you were in town. We are STILL praying for you and your family. We will look to see you again in the future!If I can be of assistance in the future, please don't hesitate to contact reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Eccellente

Eric

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent!!
Soggiorno di 1 notte a novembre 2023
Risposta di Best Western Louisville South, il giorno 15 nov 2023
Eric,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.It was our pleasure taking care of your family while you were in town. We are STILL praying for you and your family. We will look to see you again in the future!If I can be of assistance in the future, please don't hesitate to contact reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Buono

Daniel

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was a nice hotel for traveling thru the area.
Soggiorno di 1 notte a novembre 2023
Risposta di Best Western Louisville South, il giorno 15 nov 2023
Daniel,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.It was our pleasure taking care of your family while you were in town. We are STILL praying for you and your family. We will look to see you again in the future!If I can be of assistance in the future, please don't hesitate to contact reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Eccellente

Sarah

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a great place for the price! Only complaint was not enough towels for two people in the room and the shower handle kept trying to fall off.
Soggiorno di 5 notti a novembre 2023
Risposta di Best Wester Louisville South, il giorno 15 nov 2023
Sarah,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.It was our pleasure taking care of your family while you were in town. We are STILL praying for you and your family. We will look to see you again in the future!If I can be of assistance in the future, please don't hesitate to contact reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

2/10 Terribile

blake

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a novembre 2023
Risposta di Best Western Louisville South, il giorno 15 nov 2023
Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.Thank you!

10/10 Eccellente

BRIAN

Soggiorno di 1 notte a novembre 2023
Risposta di Best Western Louisville South, il giorno 27 dic 2023
Brian,Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,

10/10 Eccellente

Randy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Last minute booking.
One night trip. Check in was easy and staff was super friendly and helpful. A+ on the beds. Room faced interstate and was a bit difficult to stay asleep but overall, restful. Bathroom and shower was immaculate. Definitely lived up the rating.
Soggiorno di 1 notte a ottobre 2023
Risposta di Best Western Louisville South, il giorno 31 ott 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a ottobre 2023
Risposta di Best Western Louisville South, il giorno 31 ott 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

6/10 Soddisfacente

Wesley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Must say that everything looked great till it came time to sleep. I could hear the floor pop and crackle above me. I felt sorry for the people below me has my floor popped also.
Soggiorno di 1 notte a ottobre 2023
Risposta di Best Western Louisville South, il giorno 31 ott 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.

10/10 Eccellente

Melody

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Staff very friendly
Soggiorno di 1 notte a ottobre 2023
Risposta di Best Western Louisville South, il giorno 29 ott 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

10/10 Eccellente

Bree

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was great! My first time in ky so whatever questions i had they did there best to answer them. Room needed some work done in the bathroom but other than that very clean. I would definitely go back
Soggiorno di 5 notti a ottobre 2023
Risposta di Best Western Louisville South, il giorno 29 ott 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.Sincerely,Carrie PetersGeneral ManagerBest Western Louisville South / Shepherdsville

2/10 Terribile

Nichole

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Ok but wouldn’t stay again
Staff was super friendly and helpful. Room was priced cheaply but tub was dirty, bathroom trash wasn’t taken out, and food was left in fridge but the worst part was that the air didn’t work-at all. When we first got there it was set to fan. We turned the air on low and it worked for maybe 15 minutes before it went out. Turned it to high and it worked for 3-5 mins and went out again and the whole unit didn’t work after that. Also, walls are paper thin, we could hear whole conversations and could hear people having sex from the hallway. Not necessarily a complaint and nothing anyone could have done about that but just something to consider
Soggiorno di 1 notte a ottobre 2023
Risposta di Best Western Louisville South, il giorno 23 ott 2023
Nichole,Thank you for completing the survey regarding your recent stay at our property.On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.If I can provide any assistance, please don't hesitate to reach out.

8/10 Buono

April

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was extremely friendly, i reserved the Jacuzzi Room, but a pipe burst, so they gave us a different room instead. Overall, the stay was very enjoyable, highly recommend.
Soggiorno di 1 notte a ottobre 2023
Risposta di Best Western Louisville South, il giorno 23 ott 2023
April,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.If I can be of assistance in the future, please don't hesitate to contact reach out.Thank you again for taking the time to complete the survey. We appreciate your loyalty to our brand.