Esterni

Recensioni per Hyatt Regency Louisville

4 out of 5
Hyatt Regency Louisville
320 West Jefferson Street, Louisville, KY

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 581 su 1001 recensioni" "
Valutazione di 8 - Buono. 222 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 117 su 1001 recensioni" "
Valutazione di 4 - Scarso. 41 su 1001 recensioni" "
Valutazione di 2 - Terribile. 40 su 1001 recensioni" "

8,8/10

Pulizia

9,0/10

Personale e servizio

8,2/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Robert

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I checked in and found that my fifth floor room was near a street fair of some sort. The noise and vibrations from the fair lasted until at least 10pm. I mentioned this to the hotel clerk and was offered some ear plugs! I checked in early enough that I should have been offered a different room on the quiet side of the hotel.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 1 mag 2024
Robert, it seems like outside noise was a concern during your stay with us. Our apologies for any discomfort this might have caused. When issues arise, our team members aim to offer immediate solutions, such as the ear plugs you mentioned. However, we understand the expectation for a quieter room and will strive to better communicate about room locations during check-in times in future. We hope for another opportunity to deliver a restful experience for you.

6/10 Soddisfacente

Barry

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The elevator didn’t work and it stink
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 28 apr 2024
Barry, we appreciate that you took the time to share your experience. We're sorry to hear about the problems you encountered with the elevator, as well as the odor you mentioned. Rest assured, we're continually working to maintain our amenities and address any concerns promptly. Your comments will help guide our improvements. Thank you for your feedback.

4/10 Scarso

Jamie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Blanket was stained and dirty looking. Lock on bathroom door didnt work. Rest of hotel was good.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 27 apr 2024
Jamie, we regret to hear that aspects of your stay didn't match your expectations. It is disheartening to learn about the cleanliness and maintenance issues you encountered. Our team is committed to ensuring a comfortable and clean environment for our guests. We appreciate your positive remarks on the other facets of our hotel and sincerely hope to have the opportunity to deliver a more enjoyable experience in the future.

8/10 Buono

Timothy

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Kind of lame parking doesn't come with the stay.
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 22 apr 2024
Timothy, it's unfortunate to hear that you weren't completely satisfied with the parking arrangement. It is our aim to provide a seamless experience for our guests. Your feedback is valuable and will be taken on board for future improvements. We hope you were otherwise able to enjoy your stay at Hyatt Regency Louisville.

10/10 Eccellente

Jessica

The rooms were clean and the people that work there was helpful and polite we will be back next year for thunder
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 22 apr 2024
Jessica, it's great to see you enjoyed your stay at the Hyatt Regency Louisville. We're delighted to hear our courteous team members made your experience pleasant and you found our rooms to meet your expectations for cleanliness. We're thrilled to know we will be seeing you next year for the Thunder event. Your continued patronage is our greatest compliment. Safe travels until then.

8/10 Buono

Cher

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I went for thunder over Louisville I did pick a city view but my room was on the 6th floor we did get to watch the fireworks from the window but next time I will look for a option to get a room higher up. It was fine I just need to spend more time making sure I get the room I want
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 22 apr 2024
Cher, thank you for choosing Hyatt Regency Louisville for your stay during the 'Thunder Over Louisville' event. We appreciate your feedback about your room's location. We understand your desire for a higher floor room and our reservations team can certainly assist you with that for any future visits. We await the opportunity to host you again.

10/10 Eccellente

dawn

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful property
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 22 apr 2024
Dawn, thank you for acknowledging the beauty of Hyatt Regency Louisville. Your kind words mean a lot to us. We hope to welcome you back for another exceptional stay soon.

8/10 Buono

kenneth

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 22 apr 2024
Kenneth, it's fantastic to hear that you had a good experience at Hyatt Regency Louisville. We appreciate ratings like yours as they inspire us to always go above and beyond for our esteemed guests. We look forward to the opportunity to serve you again.

10/10 Eccellente

Helen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The only bad thing is that they don’t validate parking for their garage. You have to pay the parking on top of paying for your stay. Seems ridiculous when you’re spending that amount for a room
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 19 apr 2024
Helen, it's wonderful to hear that you had a remarkable experience at Hyatt Regency Louisville. We understand your concerns about additional costs such as parking. Do know these charges are common in city-center hotels for maintaining secure and accessible parking facilities. We deeply value your feedback and look forward to welcoming you back in the future.

10/10 Eccellente

Kathy

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The people at the desk were always friendly & helpful. The property was comfortable and very clean. Great place to stay while in Louisville.
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 16 apr 2024
Kathy, thank you for choosing the Hyatt Regency Louisville for your recent stay. We're thrilled to know that you found our team members at the desk welcoming and attentive. It's great that you appreciated the cleanliness and comfort of our property. We hope to welcome you again whenever you visit Louisville. Safe travels!

10/10 Eccellente

Jill

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect location for those who have an event at the KICC
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 15 apr 2024
Jill, it brings us immense joy to know that you found Hyatt Regency Louisville perfectly situated for your KICC event needs. We take pride in our strategic location. We hope to welcome you back for your future events.

10/10 Eccellente

Andrea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad aprile 2024
Risposta di Customer Service, il giorno 14 apr 2024
Andrea, it's wonderful to see your perfect rating for Hyatt Regency Louisville. We are thrilled you had an excellent stay and hope you choose us again for your future visits in the area. Your satisfaction is our team's greatest motivation. Thank you so much for your support.

6/10 Soddisfacente

HIROKI

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Service, il giorno 8 apr 2024
Hiroki, it seems you had a neutral experience during your stay. We value your feedback and appreciate you choosing our hotel for your travel needs. We're hopeful that your next visit will leave a more lasting impression.

10/10 Eccellente

Kristen

Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 23 apr 2024
Kristen, thank you for your high rating on Expedia! We're thrilled that your time at Hyatt Regency Louisville was a satisfactory experience. We hope to have the opportunity to welcome you back in the future for another fantastic stay!

10/10 Eccellente

Lee

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient to downtown
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 27 mar 2024
Lee, it's wonderful to hear that you found the location of the Hyatt Regency Louisville to be ideal for exploring the city. We hope to have you back during your next visit to downtown Louisville.

6/10 Soddisfacente

Monique

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The front desk staff were amazing and super nice. The only complaint I have is the breakfast. There were no options for people who do not eat pork and the food options were very limited. It was not worth the money at all.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 25 mar 2024
Monique, we appreciate your feedback. It's wonderful to learn that you found our front desk team members to be amazing and kind. For the breakfast, we understand that you were seeking more variety, inclusive of non-pork options. Feedback like yours helps us improve the dining experiences for all future guests. We trust that any future visits will exceed your expectations.

10/10 Eccellente

paul

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location for walking and enjoying the area.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 25 mar 2024
Paul, it's fantastic to hear you found the Hyatt Regency Louisville's location excellent for exploring and appreciating the surroundings. We appreciate your review and hope you will choose to stay with us again in the future.

10/10 Eccellente

Catherine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 18 mar 2024
Catherine, we're thrilled to hear that your stay at Hyatt Regency Louisville met your expectations in every way. Our mission is to provide an exceptional experience for our guests and we're happy to know we've achieved that during your visit. We look forward to welcoming you back in the near future. Safe travels!

10/10 Eccellente

Janine

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful room. I think the best part was the hospitality of the staff.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Service, il giorno 8 mar 2024
Janine, it's wonderful to hear you enjoyed your stay at Hyatt Regency Louisville and found the room to be beautiful. We're particularly pleased that our team members' hospitality left an outstanding impression. We hope to have the opportunity to host you again in the future.

10/10 Eccellente

robert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Typical Hyatt quality.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 29 feb 2024
Robert, it's wonderful to hear your experience at Hyatt Regency Louisville embodied the trademark quality we work consistently to uphold. We appreciate your succinct and positive feedback and can't wait to welcome you back soon.

8/10 Buono

Joshua

Viaggio di coppia
Mi è piaciuto: Servizi
Property was great, other than not having a microwave in the room and having to go to lobby to warm food!
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 28 feb 2024
Joshua, it's wonderful to learn that you appreciated the Hyatt Regency Louisville's property. We apologize for any inconvenience caused due to the lack of an in-room microwave. Your feedback is invaluable as it helps us improve our service, adjusting to meet guests' needs better. We hope to have the opportunity to welcome you back for an even more comfortable stay.

10/10 Eccellente

Samantha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We stayed one night for a concert and couldn’t be happier with our room, friendly staff, easy check in/out and valet services. Great location and walkable to nearby food and entertainment options. We will definitely be back!
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 28 feb 2024
Samantha, it's a pleasure to learn about your enjoyable stay at Hyatt Regency Louisville. We value your kind words about our team members, the convenience of our check-in/out and valet services, as well as our prime location close to dining and entertainment options. It's great to hear you plan on returning; we're certainly looking forward to welcoming you back!

10/10 Eccellente

Herve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 27 feb 2024
Herve, thank you for choosing Hyatt Regency Louisville and for leaving such a great rating! We're glad to hear you had a positive stay and hope to see you again soon. Your satisfaction is our highest aim.

10/10 Eccellente

Lacey

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Hyatt Regency is a lovely hotel, with a convenient location to Fourth Street Live. The self parking could have been better, but I would definitely stay here again.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 25 feb 2024
Lacey, thank you for sharing your positive experience. We're thrilled that you found Hyatt Regency Louisville's location convenient and the property pleasing. Your feedback regarding parking has been noted and will be considered as we continuously strive to improve guest experiences. We're excited to welcome you back in the future.

4/10 Scarso

Stacie

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 26 feb 2024
Stacie, it's disheartening to hear that your stay didn't meet your expectations. Since there's no specific feedback, we can't address any particular issues directly. However, we sincerely value your opinion and aim to improve based on it. We hope you'll give us another chance in the future, and we will undoubtedly strive to offer a more satisfactory experience.

10/10 Eccellente

Amberlee

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Beautiful, clean, friendly staff
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 24 feb 2024
Amberlee, thank you for sharing your lovely experience at the Hyatt Regency Louisville. We're thrilled you complimented our neat environment, aesthetic appeal, and amicable team members. We're looking forward to welcoming you back in the future.

10/10 Eccellente

Alyssa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hyatt never disappoints, we only stay Hyatt anywhere we go & it’s exceptional every time.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 20 feb 2024
Alyssa, it's wonderful to hear that your stays at Hyatt Regency Louisville have been consistently impeccable. Your loyalty to our hotel is tremendously appreciated. We strive to ensure that every visit is a memorable one, and we're thrilled you continue to choose us for your travels. We look forward to delivering more exceptional experiences on your future visits.

10/10 Eccellente

Latina

Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 21 mar 2024
Latina, it's delightful to hear that your stay at Hyatt Regency Louisville was superb. We're thrilled that we lived up to your expectations and hope to see you again soon for another fantastic experience.

10/10 Eccellente

Nina

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Did not have to go outdoors to get to the convention center.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 19 feb 2024
Nina, it's great to hear that you appreciated Hyatt Regency Louisville's convenient access to the convention center. We strive to create a seamless and comfortable experience for all our guests. Thank you for your positive review and we look forward to your return in the future.

10/10 Eccellente

Lauren

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very well taken care of property.
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 19 feb 2024
Lauren, it's delightful to read that you found the Hyatt Regency Louisville to be well-maintained. We pride ourselves on providing pristine surroundings that all our guests can enjoy. We hope to welcome you back in the near future!

10/10 Eccellente

Elizabeth

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 20 feb 2024
Elizabeth, thank you for your exceptional rating of Hyatt Regency Louisville! We're thrilled to learn about your satisfaction with your stay, even though no details are given. We trust every aspect of your visit was just as fantastic and we look forward to the opportunity to host you again in the future.

4/10 Scarso

Michelle

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 20 feb 2024
Michelle, we're sorry to hear your stay didn't meet your expectations. We are committed to providing our guests with the best experience and your feedback is crucial for our improvement. We invite you to allow us another opportunity to serve you better in the future.

8/10 Buono

Rodrigo, Park City

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 19 feb 2024
Rodrigo, it's great to see you enjoyed your stay at Hyatt Regency Louisville and gave us a high rating. We're grateful for the validation of our efforts to provide an excellent experience. We hope to see you back soon in Louisville!

10/10 Eccellente

Jessica

Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Service, il giorno 22 mar 2024
Jessica, it's wonderful to hear that you had a gratifying stay at the Hyatt Regency Louisville. We truly value your feedback and look forward to greeting you again in the future for another excellent stay.

6/10 Soddisfacente

Don

Non mi è piaciuto: Condizioni e dotazioni della struttura
Door clasp was broken as was the hook on the back of the bathroom door.
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Service, il giorno 5 feb 2024
Don, we regret to hear about the issues you encountered with some room fixtures. Be assured, your report is taken seriously, and our maintenance team is looking into these matters for all valued guests. We hope you'll give us another chance to provide a seamless stay.

10/10 Eccellente

Jim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 5 feb 2024
Jim, thank you for choosing the Hyatt Regency Louisville. We are delighted to know you had a wonderful stay with us and we appreciate your high rating. We hope to welcome you back soon for another excellent experience!

8/10 Buono

Portia, Santa Cruz

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
The hotel is a decent one, but nothing fancy. I think that would be the Grand Hyatt. There was no amenity in the bathroom such as q-tips or sewing kit etc. There was a broken hanger in the closet. The second day I was waken up by an alarm from the next room, which was unoccupied, the alarm went on for 10 minutes, this was before 6am, and there was no way to go back to sleep. I called the front desk to let them know, but I did not hear anyone coming to the room to check, the alarm stopped by itself after 10 minutes. There was no room service for food that I could find, which was kind of unexpected. Overall, it is good, but not a great place. The location is very good though.
Soggiorno di 7 notti a gennaio 2024
Risposta di Customer Service, il giorno 3 feb 2024
Portia, thank you for sharing your experience with us. We value your feedback about the amenities within the rooms and any incidental disturbances you encountered during your stay. Our team members at the front desk are usually very responsive to such matters and we're concerned to hear about your experience. Also, we appreciate your note about room service; we're continually looking to enhance our offerings based on guest feedback like yours. We're glad to hear you found the location to be convenient. At the Hyatt Regency Louisville, we strive to provide a memorable experience for our guests and we hope to exceed your expectations during your next visit.

10/10 Eccellente

Michael

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Always good..
Soggiorno di 3 notti a gennaio 2024
Risposta di Customer Service, il giorno 1 feb 2024
Michael, thank you for your continued trust in Hyatt Regency Louisville. Your words of endorsement serve as a fantastic encouragement to our team members. We look forward to welcoming you back the next time you're traveling to Louisville.

8/10 Buono

Michael

Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 29 gen 2024
Michael, thank you for choosing to stay at the Hyatt Regency Louisville. We're thrilled to note your rating and would be grateful for any specific feedback that could help us make the experience even better for you next time. Appreciating your time and support!

10/10 Eccellente

Chartan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel
Soggiorno di 3 notti a gennaio 2024
Risposta di Customer Service, il giorno 25 gen 2024
Chartan, we're thrilled to hear that you had an enjoyable stay at Hyatt Regency Louisville. We strive to provide a superior experience and it seems we met that mark with you. It was a pleasure to serve you and we look forward to welcoming you back on your next visit.

10/10 Eccellente

Bryan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff was great and the room was very clean!
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 23 gen 2024
Bryan, it's wonderful to hear of your positive experience at the Hyatt Regency Louisville. It's no surprise our dedicated team members were able to make your stay a delightful one and that the spotless condition of your room added to this. We eagerly anticipate welcoming you back in future.

10/10 Eccellente

Kenneth

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was great
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 23 gen 2024
Kenneth, it's wonderful to hear that you found your stay at Hyatt Regency Louisville to be great. We appreciate your positive feedback. Looking forward to hosting you again in the future.

10/10 Eccellente

Josh

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Smile matters
Everyone was so friendly.
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 22 gen 2024
Josh, it's uplifting to hear about your positive experience at the Hyatt Regency Louisville. We take pride in the cordiality of our team members. We can't wait to welcome you back for another delightful stay.

10/10 Eccellente

Jay

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Service, il giorno 13 gen 2024
Jay, it's fantastic to hear you had a great experience at Hyatt Regency Louisville. We're thrilled you enjoyed your stay and look forward to welcoming you back in the future. Thank you for your Expedia review.

10/10 Eccellente

Ed

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di Customer Service, il giorno 9 gen 2024
Ed, thank you for the stellar rating of Hyatt Regency Louisville. It's greatly appreciated. We hope you enjoyed your stay and we look forward to welcoming you back soon.

10/10 Eccellente

Misty

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Risposta di Customer Service, il giorno 10 feb 2024
Misty, thank you for choosing Hyatt Regency Louisville for your stay. We're glad to see that you had a great experience and we strive to provide our guests with the best service at all times. We hope to have the opportunity to welcome you back soon.

10/10 Eccellente

Julie

Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 23 gen 2024
Julie, thank you for taking the time to rate your stay at Hyatt Regency Louisville. It's delightful to know you had an excellent experience. We hope to welcome you back in the future for another fantastic visit.

10/10 Eccellente

Susan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Customer Service, il giorno 4 gen 2024
Susan, it's wonderful to see your five-star rating for the Hyatt Regency Louisville. We appreciate your feedback and hope to have the pleasure of welcoming you back.

10/10 Eccellente

Robyn

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Very accommodating, clean, easy check-in!
Soggiorno di 1 notte a dicembre 2023
Risposta di Customer Service, il giorno 13 gen 2024
Robyn, your heartening review about your delightful experience at the Hyatt Regency Louisville is greatly appreciated. It's wonderful to hear that our efficient check-in procedure and commitment to cleanliness met your expectations. Your satisfaction is our highest reward. We can't wait to welcome you back on your next trip to Louisville.

10/10 Eccellente

Myron

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Service, il giorno 4 gen 2024
Myron, thank you for your stellar rating of Hyatt Regency Louisville. Your feedback is certainly appreciated and we hope to have the pleasure of serving you again soon.