We had a very disappointing experience with this VRBO rental. Before our stay, we unfortunately had a death of a horse and needed to cancel. The host declined our request and only offered a 50% refund, which put us in a difficult position. Since we couldn’t recover most of our money, we decided to go ahead with the trip anyway.
Upon arrival, the cleanliness of the home was far below expectations. There were dishes in the drying rack on the counter. Newspapers all over the counter. Dirty sponge in the sink for cleaning dishes. There were cobwebs in the vents, and in the corners, the sheets had stains on them, and the towels were old and worn to the point where they felt more like rags while we initially tried to overlook these issues. Additional concerns made the state even more frustrating. We were charged $$per day for our service dog along with an extra cleaning fee, which was both surprising and concerning additionally, when we were requested a late checkout, we were told it would only be possible for an extra $$$ The layout of the home is also quite awkward, with no comfortable area to sit and spend time together. The beds were very uncomfortable, making it difficult to get a good nights sleep. The only positive aspect of the property was the backyard, which is nicely fenced in. Unfortunately, that was not enough to make up for the overall experience. We would not stay here again.