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Recensioni per Country Inn & Suites by Radisson, Lumberton, NC

2.5 out of 5
Country Inn & Suites by Radisson, Lumberton, NC
3010 N Roberts Ave., Lumberton, NC

Recensioni

7,0

Buono

Valutazione di 10 - Eccellente. 307 su 1003 recensioni" "
Valutazione di 8 - Buono. 251 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 188 su 1003 recensioni" "
Valutazione di 4 - Scarso. 141 su 1003 recensioni" "
Valutazione di 2 - Terribile. 116 su 1003 recensioni" "

6,8/10

Pulizia

8,0/10

Personale e servizio

7,0/10

Servizi

6,8/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Andrew

Viaggio di coppia
Carpet needs shampooing.
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Gladys

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
For sure that they assigned me to someone had done number two in the toilet, towel on the floor and soap was open. Front desk person was real apologetic. Second room was great
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

William

Soggiorno di 1 notte a maggio 2024
Risposta di Ursula Moody, il giorno 16 mag 2024
Dear William,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we met your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

10/10 Eccellente

Alycia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I stay there every time I have to pick up my child from Pembroke. everyone is friendly and has always been extremely accommodating!
Soggiorno di 1 notte a maggio 2024
Risposta di Staff Administrations, il giorno 16 mag 2024
Dear Alycia,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we met your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The breakfast was very good.
Soggiorno di 1 notte a maggio 2024
Risposta di Staff Administrations, il giorno 16 mag 2024
Dear Steve,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we met your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

8/10 Buono

Anthony

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Property needs a little updating. Room was nice. No hot water on this trip. No reason given. I did not try the breakfast. We went to a restaurant near by.
Soggiorno di 1 notte a maggio 2024
Risposta di Ursula Moody, il giorno 12 mag 2024
Dear Anthony,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

8/10 Buono

Rayan

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
It was ok
Soggiorno di 2 notti a maggio 2024
Risposta di Ursula Moody, il giorno 12 mag 2024
Dear Rayan,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we met your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

10/10 Eccellente

Jack K

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was a quiet stay rooms were clean would stay again.
Soggiorno di 7 notti ad aprile 2024
Risposta di A. Watson, il giorno 5 mag 2024
Thank you for sharing your experience during your stay at Country Inn & Suites in Lumberton, NC. We will be looking forward to seeing you again soon. Safe travels and take care.

4/10 Scarso

Angela

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
There was hair in the shower, bugs in the air unit, trash in bathroom floor. The curtains did not close all of the way.
Soggiorno di 1 notte a maggio 2024
Risposta di A. Watson, il giorno 5 mag 2024
Thank you for sharing your experience during your stay. Please accept our apologies for the inconvenience caused to you. Your reviews has been shared with the appropriate department(s) to ensure this does not happen again.

4/10 Scarso

Cynthia, Lowell

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte a maggio 2024
Risposta di A. Watson, il giorno 7 mag 2024
Hello Cynthia, I wish there were more details as to what made your stay unpleasant. We apologize for the inconvenience that may have been caused. Please give us another opportunity to in the future to better serve you.

6/10 Soddisfacente

Limei

Non mi è piaciuto: Pulizia
总体还可以，就是地毯有些旧同脏
Soggiorno di 1 notte ad aprile 2024
Risposta di April Watson, il giorno 5 mag 2024
感谢您入住我们的酒店并花时间与我们分享您的体验。 我们很高兴地通知您，装修工作很快就会安排，地毯将是必要的更新之一。

10/10 Eccellente

Robert

Viaggio di lavoro
Mi è piaciuto: Servizi
Big room
Soggiorno di 1 notte ad aprile 2024
Risposta di A. Watson, il giorno 5 mag 2024
Robert, thank you for taking the time to leave us a review and mentioning how spacious are standard rooms and suites are at Country Inn & Suites, Lumberton, NC. We look forward to being of service to you again.

10/10 Eccellente

william, n. falmouth

Mi è piaciuto: Pulizia e personale e servizio
Pool out of order
Soggiorno di 1 notte ad aprile 2024
Risposta di A. Watson, il giorno 1 mag 2024
Hi William, thank you for staying with us. We apologize for the inconvenience of our pool being closed during your stay.

4/10 Scarso

Sara

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
the staff was WONDERFUL - they did a great job!! The property was old and dirty and not nice to stay in. There was a cockroach in my room. The floors were filthy. The hotel needs a full make over and exterminator.
Soggiorno di 2 notti ad aprile 2024
Risposta di A. Watson, il giorno 30 apr 2024
Sara, thank you for sharing your experience with us and mentioning our wonderful staff. We would like to take the time to apologize for the room conditions. Your review has been shared with Housekeeping and Hotel Management to ensure these issues are resolved and better handled in the future.

8/10 Buono

David

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Clean and safe😊 freezer compartment not in my room refrigerator
Soggiorno di 1 notte ad aprile 2024
Risposta di A. Watson, il giorno 30 apr 2024
Hi David! Thank you for taking the time to share your feedback with during your recent visit to Lumberton, NC. We appreciate you choosing Country Inn & Suites for your stay.

10/10 Eccellente

Ann, Seabrook

Soggiorno di 1 notte ad aprile 2024
Risposta di A. Watson, il giorno 20 mag 2024
Ann, we thank you for taking the time to share your experience with us during your recent stay at Country Inn & Suites, Lumberton, NC. Please continue to choose our location when visiting the area.

8/10 Buono

Angela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti ad aprile 2024
Risposta di Ursula Moody, il giorno 25 apr 2024
Dear Angela,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we met your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

10/10 Eccellente

Charles

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff
Soggiorno di 2 notti ad aprile 2024
Risposta di Ursula Moody, il giorno 22 apr 2024
Dear Charles,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we met your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

10/10 Eccellente

Oscar

Soggiorno di 1 notte ad aprile 2024
Risposta di Ursula Moody, il giorno 12 mag 2024
Dear Oscar,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we met your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

10/10 Eccellente

Paula

Soggiorno di 1 notte ad aprile 2024
Risposta di Ursula Moody, il giorno 12 mag 2024
Dear Paula,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we met your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

6/10 Soddisfacente

Renee

.
Soggiorno di 1 notte ad aprile 2024
Risposta di A. Watson, il giorno 19 apr 2024
Renee, we wish there were more details on your experience with us during your stay. We value your feedback and it most important to us in order to improve our daily operations and service we provide.

10/10 Eccellente

Trevor

Soggiorno di 1 notte ad aprile 2024
Risposta di A. Watson, il giorno 7 mag 2024
Trevor we are happy to know that you enjoyed your stay with us at Country Inn & Suites in Lumberton, NC. Thank you and hope to see you again soon.

4/10 Scarso

vin, little egg harbor

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Staff was very nice. Hotel rooms are disgusting! Stains on floors and chairs. Needs to be updated badly
Soggiorno di 1 notte ad aprile 2024
Risposta di Ursula Moody, il giorno 17 apr 2024
Dear Vin,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations with the unit assigned to you during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

10/10 Eccellente

kim

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and clean
Soggiorno di 1 notte ad aprile 2024
Risposta di Ursula Moody, il giorno 17 apr 2024
Dear Kim,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we met your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

8/10 Buono

Paul

Close to the interstate. In the building room access.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ursula Moody, il giorno 17 apr 2024
Dear Paul,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we met your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

4/10 Scarso

Cheryle

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
You have to make a "noise" to get the desk clerk as they sit or whatever around the corner. The refrigerator was missing from our room, the ice bucket was missing from our room. The clerk had to go to three other rooms to find an ice bucket for me. You have to reach over to a shelf below the sink to get your toilet tissue. They don'y have it on a hanger/holder by the toilet. I will not stay there again!
Soggiorno di 1 notte ad aprile 2024
Risposta di Ursula Moody, il giorno 11 apr 2024
Dear Cheryle,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay with the unit provided to you and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

10/10 Eccellente

Marie

Soggiorno di 1 notte ad aprile 2024
Risposta di A. Watson, il giorno 30 apr 2024
Hello Marie, thank you for your feedback during your recent stay at Country Inn & Suites, Lumberton, NC! Hope to see you again soon.

4/10 Scarso

jennifer, bronx

Mi è piaciuto: Pulizia e personale e servizio
Rooms was dirty extra pillow was stained with yellow stains bathroom was dirty dust every where shower curtain was ripped and dirty shower was was peeling chair was stained with god knows what and found old cloths behind window curtains. Desk staff and breakfast lady was so nice but the hotel needs to hire better house keepers and the do all the rooms
Soggiorno di 1 notte ad aprile 2024
Risposta di Ursula Moody, il giorno 9 apr 2024
Dear Jennifer,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay with the unit assigned to you and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

4/10 Scarso

Michele

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
For a one night stay during travel will do. Could have been cleaner.
Soggiorno di 1 notte ad aprile 2024
Risposta di Ursula Moody, il giorno 9 apr 2024
Dear Valued Michele,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay with the cleanliness of the unit assigned to you and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

10/10 Eccellente

Jeffrey

Mi è piaciuto: Pulizia e servizi
Breakfast area too small for the number of guests
Soggiorno di 1 notte ad aprile 2024
Risposta di Ursula Moody, il giorno 9 apr 2024
Dear Jeffery,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

4/10 Scarso

Michael

Soggiorno di 1 notte ad aprile 2024
Risposta di Ursula Moody, il giorno 25 apr 2024
Dear Michael,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

4/10 Scarso

diane

Viaggio di coppia
Conveniently located off of 95 check was easy front desk attendant was friendly and polite unfortunately the sign on 95 that stated the hotel had been newly renovated, was very misleading half of the curtains in the room. We’re missing the toilet ran constantly, I did ask to have someone come and look at the toilet, but no one showed up. The bathtub was peeling and cracked, and there was no hairdryer, the overall feel of the room was tired and worn out, I don’t know if I would stay there again
Soggiorno di 1 notte a marzo 2024
Risposta di Ursula Moody, il giorno 9 apr 2024
Dear Diane,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to met your expectations during your stay with the unit assigned to you and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

8/10 Buono

David

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Safe clean near route 95
Soggiorno di 1 notte ad aprile 2024
Risposta di Ursula Moody, il giorno 2 apr 2024
Dear David,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

6/10 Soddisfacente

Angelene

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Condizioni e dotazioni della struttura
Staff was very polite but the property itself needs renovations new carpet and bathroom updates
Soggiorno di 2 notti a marzo 2024
Risposta di Ursula Moody, il giorno 1 apr 2024
Dear Angelene,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

6/10 Soddisfacente

jennifer, bronx

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
Hotel on outside is nice and lobby the rooms are dirty and has a smell you can tell the rooms are not clean properly staff is lovely very friendly bathroom needs a serious upgrade and cleaning
Soggiorno di 1 notte a marzo 2024
Risposta di Ursula Moody, il giorno 1 apr 2024
Dear Jennifer,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

8/10 Buono

Liliana

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Wasn't happy that after10hrs.,of traveling and getting situated into our room that our Air, AC, Wasn't working. I could not adjust the air and had to put 2 pillows over the Ac because it was too cold. Couldn't even turn it off. Also the room microwave and coffee maker we could not use because it was not plugged into the outlet. Had to move the furniture to plug them in, only to find out the extension cord provided was a 3 prong and could not be plugged in.
Soggiorno di 1 notte a marzo 2024
Risposta di Ursula Moody, il giorno 1 apr 2024
Dear Liliana,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay with the Air Conditioning Unit inside the room assigned to You and your Guest.We ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

10/10 Eccellente

christine

Soggiorno di 1 notte a marzo 2024
Risposta di A. Watson, il giorno 19 apr 2024
Christine, thank you for taking the time to share your experience with us at Country Inn & Suites, Lumberton NC. We are happy to hear that you enjoyed your stay. See you soon!

10/10 Eccellente

Celin

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Woman who was at the front desk was very kind. There was a mix up and we had two reservations and she fixed the issue immediately. She was friendly and approachable. Rooms were clean, bed was comfortable and water pressure was great. Food was ok. Typical for a hotel buffet but it saved us time in the morning. Would recommend this hotel.
Soggiorno di 1 notte a marzo 2024
Risposta di Ursula Moody, il giorno 1 apr 2024
Dear Celin,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

10/10 Eccellente

Emma

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
N/A
Soggiorno di 1 notte a marzo 2024
Risposta di Ursula Moody, il giorno 29 mar 2024
Dear Emma,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Sincerely,

10/10 Eccellente

James

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
EVERYTHING Excellent
Soggiorno di 1 notte a marzo 2024
Risposta di Ursula Moody, il giorno 26 mar 2024
Dear James,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

4/10 Scarso

Mironda

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Poor air circulation, carpet filthy, bathtub lining cracked, baseboards were filthy especially in bathroom.
Soggiorno di 1 notte a marzo 2024
Risposta di Ursula Moody, il giorno 26 mar 2024
Dear Mironda,Again, thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Truly,

4/10 Scarso

Mironda

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Poor air circulation, old carpet, bath tub lining cracked, baseboards filthy especially in bathroom.
Soggiorno di 1 notte a marzo 2024
Risposta di Ursula Moody, il giorno 26 mar 2024
Dear Mironda,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Sincerely,

10/10 Eccellente

Alycia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ms Ursula is a wonderful person. Thank you for being there in my time of need!
Soggiorno di 1 notte a marzo 2024
Risposta di Ursula Moody, il giorno 26 mar 2024
Dear Alycia,Thank you for choosing our location for your most recent stay in the area. I am well pleased to discover we were able to satisfy your needs as well as leave a lasting impression on your stay with our Guest Services.It is truly Guest such as you that make what I do rewarding. Thank you for allowing me to serve you!Dearest Regards,

10/10 Eccellente

dave

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The front desk was the best she deserves a raise
Soggiorno di 1 notte a marzo 2024
Risposta di Ursula Moody, il giorno 26 mar 2024
Dear Dave,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

10/10 Eccellente

Elaine, Ocean View

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Friendly staff and clean
Soggiorno di 1 notte a marzo 2024
Risposta di Ursula Moody, il giorno 26 mar 2024
Dear Elaine,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards,

8/10 Buono

Elaine, The Villages

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I really liked the layout of the room. I also liked the location. However, some areas were in need if an update. The rug and living room area furniture seemed a little worn. But all in all, I am scheduled to stay on my return trip, and I am fine with that.
Soggiorno di 1 notte a marzo 2024
Risposta di Ursula Moody, il giorno 22 mar 2024
Dear Elaine,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are delighted to learn we meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area.Best Regards

4/10 Scarso

Eric

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
While the lobby has been renovated the rooms are in pretty bad shape. The location near the exit ramp was very noisy. I would not recommend this place at all.
Soggiorno di 1 notte a marzo 2024
Risposta di Ursula Moody, il giorno 22 mar 2024
Dear Eric,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations during your stay and we ask you to please consider our location again on your next over night stay in the area to service better!Best Regards

6/10 Soddisfacente

Ron

Viaggio di lavoro
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Unfortunately, my room was not the very clean. There were hairs left on the bathroom floor. My ac did not work. I tried to call the front desk about it but could never get through. I went down, but the front desk clerk was in an emotional state so I didn’t even bother. I’ll pass over this one next time.
Soggiorno di 1 notte a marzo 2024
Risposta di Ursula Moody, il giorno 22 mar 2024
Dear Ron,Thank you for your patronage to our location. Your feedback is of the Highest Importance and Appreciation because without it, our team could not possess the essential tool of Guest satisfaction! We are at a loss to learn we failed to meet your expectations with the condition of the unit provided during your stay. Such as the bathroom and air conditioning unit. But we ask you to please consider our location again on your next over night stay in the area to service better!Best Regards

4/10 Scarso

Jenniffer, Jacksonville

Viaggio con famiglia e bambini piccoli
The room we paid for was not clean. They did not call before hand and let me know. They told me when I got there and the staff was seating on the couch on her phone and acted like be bring there was upsetting her time. When she did tell me she was very rude about it. If you are going to say there before you pay for the room call them to make sure the room is clean.
Soggiorno di 1 notte a marzo 2024
Risposta di April Watson, il giorno 19 mar 2024
Jenniffer, please accept our apology for the less than standard experience you had during your stay. Your feedback is very important to us, and we will do our best to make sure this does not happen again.

8/10 Buono

Stacie

Mi è piaciuto: Personale e servizio
Friendly & quick check in. Easy on/off 95, maybe a little too close. Seemed like renovations weren’t quite done. All in all a budget friendly option for a quick stopover.
Soggiorno di 1 notte a marzo 2024
Risposta di A. Watson, il giorno 18 mar 2024
Hi Stacie, we appreciate you staying with us and sharing your feedback about your experience at Country Inn & Suites, Lumberton, NC. Thank you for mentioning our convenient location to I95, budget friendly, and great service we provide to all guests. Safe travels and looking forward to seeing you soon.