Hotel vicino a Città Antica di Luzhi - Suzhou

“房間走廊有煙味”

“This is a great place to stay for a long visit. The staff is very friendly and helpful. The food is excellent, especially the breakfast buffet. A perfect location for local shopping, food and a beautiful walk at the lake. ”

“Location is great. Just a few minutes drive to Jin Ji Hu.”

“Hotel staffs are helpful.”

“Hotel was OK”

“Clean room, good location and nice view of the city (if you book a room with view) but the staff and managers are not professionally trained, the front desk told me twice that they have sent my luggage to my room but both times it was not there, also experienced many times miscommunication with manager and staff, in compare to other Edition hotels that I have stayed this one is by far the one on the lower level of quality you get at most a 4-star experience. ”

“Good service, good location the steake restaurants was at a good level.”

“Clean room and good breakfast. Staff couldn’t speak English but very helpful to get it translated in real time. Room is clean with all necessary amenities. Rooms does not have iron/ironing board. Lot of dining options nearby and is close to subway/metro for a great connectivity.”

“Stayed here when when it 1st opened and had excellent service, this year not so good. Payed to have free drinks and nibbles between 5.30-7pm only to be told “the club lounge not open” accommodating for me to have an early check in and late check out ”

“Bellissimo resort per famiglie Come al solito nei four season tutto è curato e studiato per farti sentire accolto.”

“Ci sono stato piu volte. Nuovo comodo, pulito. Tuttavia il ristorante è di pessima gestione e qualità. Servizio lentissimo, personale impreparato.Pessima del cibo, anche al buffet. Settimana scorsa, il sashimi che sapeva di ammoniaca, pensavo fosse una eccezione. Poi, con ospiti cinesi, mi sono trovato con una agnello che non sapeva di agnello con un saporaccio speziato che sembrava di copertura.. Cibo cucinato male, probabilmente conservato male. Il bar è povero e gestito male da...

“Taxi sent me to another mercure hotel and that mecure hotel just gave me room and later in morning told me that booking is for another mercure hotel ”

“Staff very attentive ”

“Good”