2/10 Terribile
Cloe
Viaggio di gruppo
2 ago 2025
Non mi è piaciuto: Personale e servizio
The hotel itself was just fine. The room was clean and had a nice hot shower. Our issue was with a member of the staff; Leo. He stopped us on the way in after dinner (hours after check-in) and began telling us that breakfast (which states it is included on the Expedia website) was going to be 20 soles per person. Confused, we showed him that on the Expedia website it notes that all rooms include free breakfast. After some back-and-forth, he finally agreed to honor what the booking states. If all rooms did not include free breakfast, it should be noted on the website or told to us before we paid for the rooms at check-in. We felt like we were trying to be taken advantage of. Would not recommend this hotel to anyone. There are so many other options. The rest of the staff was just fine.
Cloe
Soggiorno di 3 notti a luglio 2025