4/10 Scarso
Monika W.
2 ago 2025
Non mi è piaciuto: Pulizia
Very Disappointing - Renter Beware
VERY disappointing. Turns out the advertised pool and hot tub are not located at the property, but at the Bridgevista Beach Hotel (23-min walk). Exterior of the property was rough, inside better. Accessing the property was easy. As we settled in, my family tried to access the WIFI and it was not available. Turns out, the host relies on the internet access from the inn that shares the same parking lot as this unit. The internet was not strong enough to reach the front porch of the property let alone inside the property. My son then tried the TV just to find that one didn't work at all and the other had nothing connected to it. So, they were useless. I contacted the host to let them know these troubles before we went out to dinner.After dinner I still had not heard from the host, so I reached out again. The host finally responded she is sending someone to help. As the sun began to set, the temperature dropped and I was cold, so we tried to turn on the heat. Turns out, there was no heat connected. It was almost 9PM when I let the host know about the heat. Shortly after, I went to go take a shower before bed and NO HOT WATER!!It took until 10:40PM for the maintenance person to show up. At this point, I was in bed and my husband sent him away. Not dealing with it at this point.The worst part, the Pancake House restaurant is behind this property. Staff on break were loud and after it closed, they were rowdy until 4 in the morning. Horrible experience.
Monika W.
Soggiorno di 1 notte a luglio 2025