Hotel a Macungie

“Very nice family friendly hotel. Steve was very helpful and it was very clean the restaurant the grill is amazing a must try.”

“Everything was great but I wish I had a closet”

“Clean room and staff”

“Good”

“Staff at front desk were helpful and friendly. Most of the cleaning staff were not friendly at all. They took over the elevator and didn’t allow us to use it. They were on their phones or busy eating food. The breakfast area was clean and well stocked. It was great to see that they had non pork items to choose from. Coffee maker was broken but staff did work hard to get it fixed for use. Rooms were very clean. Not enough towels for the amount of guest in the room but they were willing to give...

“Although the staff members (front desk and cleaning crew) were very nice, the hotel was not worth the money. -Breakfast ended at 10am, they refused to put any food out and it was only 9:20am with a full line of people waiting. -ice machine was broken - laundry room was not operable - the bathroom door wouldn’t close - the room door got stuck multiple times - cigarette burn and stain on the bedding - pool was dirty (pump was off) - the landline to the front desk was not working”

“the staff were friendly, rooms were clean and spacious”

“Everything was working like should be”

“I love to stay here but this time I was in a room were their was no microwave I didn’t like that and the room was warm but besides that I always love staying here”

“Bathroom was not clean. Despite the many no smoking signs the hallway smelled strongly of smoke.”

“Great place to stay if you’re going to Crystal caverns”

“Few people tell me about a lot of complaints of the service before I decided to stay there, but that was the closest at the moment and it’s not a very nice place to stay or sleep…”

“Couldn’t have had a better one night stay. Friendly people & peaceful.”

“The place was nice ans clean. Everything was perfect”

“Always have a good stay here”

“The rooms are clean...the pool needs more chairs and more chlorine it was a little slimy...the waiting area needs new sofas asap...but the staff is good and helpful”

“We expected a room with a tub, but the last available room didn’t have one. The room available was very pricey for its size. We decided not to stay. The highlight of our time was interacting with Jenna at the desk, she was extremely kind and very professional. Based on our experience with her we will consider returning on another occasion. We mainly wanted to have one night away, as we live close and our wedding anniversary is this weekend.”

“The front desk lady was friendly, but the room was sadly dirty. There was hair throughout the sheets and the sofa was not wiped down from previous occupants. This is miniscule, but the front entrance is the only way to get in. If you have a room towards the back, it will take a few trips especially if in a group.. The elevators were very tiny.”

“My only complaint is that i didn’t see the emails with the door code, so when i went there, i knocked on the door and waited a bit - no one was at the property. Then for some reason i checked my email while i was waiting and saw the note with the code. It’s not a big deal, but confusing ”