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Recensioni per Hilton Garden Inn Madison West/Middleton

3 out of 5
Hilton Garden Inn Madison West/Middleton
1801 Deming Way, Middleton, WI

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 499 su 830 recensioni" "
Valutazione di 8 - Buono. 246 su 830 recensioni" "
Valutazione di 6 - Soddisfacente. 51 su 830 recensioni" "
Valutazione di 4 - Scarso. 22 su 830 recensioni" "
Valutazione di 2 - Terribile. 12 su 830 recensioni" "

9,4/10

Pulizia

9,2/10

Personale e servizio

8,6/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

John d

Mi è piaciuto: Pulizia
The host when i checked in was not nice to say the least but Michael when i checked out was excellent. Not only did he fix the previous problems made by the other gentlemen but was just a genuine person. Michael is the epitome of hospitality.
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Zhe, MADISON

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Tammie, Mosinee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Close to good shopping
Soggiorno di 1 notte ad aprile 2024
Risposta di HGI, il giorno 29 apr 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 Eccellente

Aylin

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I think the front desk could do a better job at greeting new guests. When we checked out we had a very nice young man greet us, and that's what the lady at check-in should have done. She just looked at us without saying anything until we said we're here to check in.
Soggiorno di 2 notti ad aprile 2024
Risposta di HGI, il giorno 29 apr 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

8/10 Buono

Justin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Unfortunately the pool heater was broken
Soggiorno di 1 notte a marzo 2024
Risposta di HGI, il giorno 29 apr 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 Eccellente

Stephanie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I smoke and I loved the fact that this hotel offered a smoking oasis that was heated!! Smoking is not a common thing anymore and the fact that this was an amenity offered to guests made me extremely happy! I also enjoyed the clean rooms, comfortable pillows and bedding. I was able to relax and rest as if I was in my own home. Not to mention the staff was very helpful and kind. I will continue to stay at Hilton’s on future vacations and recommend to all my family and friends.
Soggiorno di 1 notte ad aprile 2024
Risposta di HGI, il giorno 22 apr 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

8/10 Buono

Erica

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall decent experience. There we a dirty towel left on top or my shower and coffee maker was broken. When I called for coffee no one ever showed up with it.
Soggiorno di 1 notte ad aprile 2024
Risposta di HGI, il giorno 4 apr 2024
Valued Guest: Thank you for taking the time to review your most recent stay. Our goal is and will always be 110% guest satisfaction with every guest who we have the pleasure to serve. We apologize for failing to exceed your expectations in every way. We want EVERY guest who we get the chance to serve to enjoy everything about the stay with a want to return to our property. I can see we failed to do so in your case, and we would LOVE to make it up to you. Please let us know the next time you will be in our area as we wouldLOVE to have another chance to impress you. We are fully confident we have exactly what you need and would like for you to see this first-hand. If there is anything else we can assist with, please just let us know as we are here to help any way we can. Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 Eccellente

Laura

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Place was clean and staff was very friendly!
Soggiorno di 1 notte a marzo 2024
Risposta di HGI, il giorno 29 mar 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 Eccellente

KATHRYN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di HGI, il giorno 28 mar 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

8/10 Buono

Florencia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di HGI, il giorno 23 mar 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 Eccellente

Marey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice
Soggiorno di 1 notte a marzo 2024
Risposta di HGI, il giorno 21 mar 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

8/10 Buono

Jasmine

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Staff were friendly and very helpful. Room was clean and had everything you need even the coffee was great! Would definitely stay again.
Soggiorno di 1 notte a marzo 2024
Risposta di HGI, il giorno 18 mar 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

2/10 Terribile

Brian

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Horrendous because of Expedia
Soggiorno di 1 notte a marzo 2024
Risposta di HGI, il giorno 18 mar 2024
Thank you for taking the time to review your most recent stay. Our goal is and will always be 110% guest satisfaction with every guest who we have the pleasure to serve. We apologize for failing to exceed your expectations in every way. We want EVERY guest who we get the chance to serve to enjoy everything about the stay with a want to return to our property. I can see we failed to do so in your case, and we would LOVE to make it up to you. Please let us know the next time you will be in our area as we wouldLOVE to have another chance to impress you. We are fully confident we have exactly what you need and would like for you to see this first-hand. If there is anything else we can assist with, please just let us know as we are here to help any way we can. Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 Eccellente

Sharon

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Clean
Soggiorno di 2 notti a marzo 2024
Risposta di HGI, il giorno 18 mar 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

2/10 Terribile

Jordan

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
We got a room to sleep 3 with a pull out couch… our pull out couch had no linens and there was none in the room. We asked for some and none were delivered. We went to the desk and they gave us linens but no pillows .. tried again an hour later and was told we would get one to our room in 5 minutes … still don’t have a pillow …
Soggiorno di 1 notte a marzo 2024
Risposta di HGI, il giorno 18 mar 2024
Thank you for taking the time to review your most recent stay. Our goal is and will always be 110% guest satisfaction with every guest who we have the pleasure to serve. We apologize for failing to exceed your expectations in every way. We want EVERY guest who we get the chance to serve to enjoy everything about the stay with a want to return to our property. I can see we failed to do so in your case, and we would LOVE to make it up to you. Please let us know the next time you will be in our area as we wouldLOVE to have another chance to impress you. We are fully confident we have exactly what you need and would like for you to see this first-hand. If there is anything else we can assist with, please just let us know as we are here to help any way we can. Thanks,-Michael, Hilton Garden Inn Middleton.

8/10 Buono

alan

Soggiorno di 1 notte a febbraio 2024
Risposta di HGI, il giorno 21 mar 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

6/10 Soddisfacente

Danielle

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a febbraio 2024
Risposta di HGI, il giorno 18 mar 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 Eccellente

Rosemary

Soggiorno di 1 notte a febbraio 2024
Risposta di HGI, il giorno 21 mar 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

8/10 Buono

JUDITH

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The pool area and work out center were very nice. We will stay here again if in the area.
Soggiorno di 1 notte a febbraio 2024
Risposta di Heather-AGM, il giorno 19 feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Buono

Molly

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Usually I love staying here, but this time they charged my card upon leaving for a full nights stay and my bank reported it as fraud and I had to be issued a new card. Incredibly frustrating. The girl who I spoke to when I called was incredibly rude and not helpful.
Soggiorno di 1 notte a gennaio 2024
Risposta di Trevor - FOS, il giorno 1 feb 2024
Good Afternoon. I'm terribly sorry for the poor experience you had with our front desk. If you could please recall either the person you spoke with or the time and date you called so that I am able to properly look into this matter. Thank you so much.

2/10 Terribile

Carley

Soggiorno di 2 notti a gennaio 2024
Risposta di Trevor - FOS, il giorno 1 feb 2024
I'd like to personally thank you for choosing us for you stay. I'm sorry for the experience you had with us.

10/10 Eccellente

Molly

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Trevor - FOS, il giorno 1 feb 2024
I'd like to personally thank you for choosing us for you stay. I'm happy to hear you had a great experience.

8/10 Buono

Kristen R

Viaggio di lavoro
Mi è piaciuto: Personale e servizio e servizi
Soggiorno di 5 notti a gennaio 2024
Risposta di Heather-AGM, il giorno 19 feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Eccellente

Takisha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place for kids
Risposta di Heather-AGM, il giorno 19 feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Buono

Sheila

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a dicembre 2023
Risposta di Heather-AGM, il giorno 19 feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

6/10 Soddisfacente

Kristine

Viaggio di gruppo
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Heather-AGM, il giorno 19 feb 2024
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Eccellente

Flo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Heather-AGM, il giorno 19 feb 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Eccellente

Jenny

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My husband and I stayed for three nights. The room(king) was spacious and clean. Front desk was so courteous and paid attentionto any needs. When we go back to Madison, we plan on utilizing this hotel
Soggiorno di 3 notti a novembre 2023
Risposta di HGI, il giorno 18 mar 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 Eccellente

William

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Usual good service. We stay often.
Soggiorno di 1 notte a novembre 2023
Risposta di Trevor - FDS, il giorno 1 dic 2023
Thank you for the positive response! We look forward to you staying with us again soon!

10/10 Eccellente

Kevin

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Heather-AGM, il giorno 13 nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Eccellente

Ruth

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our 3rd time here and will return again. Might get some pillows that are not so soft that they can be folded over several times to work.
Soggiorno di 3 notti a novembre 2023
Risposta di Heather-AGM, il giorno 13 nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4/10 Scarso

emily

Soggiorno di 1 notte a ottobre 2023
Risposta di Trevor - FDS, il giorno 17 nov 2023
Dear Emily,Thank you for the feedback about your recent stay. We are very sorry your experience did not offer you the quality of service you deserve. We strive to give exceptional service every day, for every guest; I am very sorry to hear that we did not meet your expectations.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
3-day stay
We were in Madison for a couple days, and stayed at the HGI. There is nothing wrong with this hotel. I just felt that for the cost, it could have been nicer. The rooms are comfortable, but not that much more than cheaper hotels. Breakfast is not included. But, it was clean, and in a convenient, safe location.
Soggiorno di 3 notti a ottobre 2023
Risposta di Heather-AGM, il giorno 13 nov 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Buono

jo

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
No complimentary breakfast.
Soggiorno di 3 notti a ottobre 2023
Risposta di Heather-AGM, il giorno 13 nov 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

4/10 Scarso

Stevie

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
No pool, no restaurant, no bar, loud guests. Would not recommend
Soggiorno di 1 notte a ottobre 2023
Risposta di Heather-AGM, il giorno 13 nov 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Eccellente

Douglas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Heather-AGM, il giorno 22 ott 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Buono

Jim

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Staff was very friendly and helpful. Only downside was pool waa closed for repairs but they had a solution for it. Woild definitely stay there agaim!
Soggiorno di 2 notti a ottobre 2023
Risposta di Heather-AGM, il giorno 22 ott 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Eccellente

R C

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Heather-AGM, il giorno 22 ott 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a ottobre 2023
Risposta di Heather-AGM, il giorno 22 ott 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Eccellente

Andrew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Heather-AGM, il giorno 22 ott 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

2/10 Terribile

Chris

Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Uncontrolled barking dogs in guest room for hours well into the night and staff seemingly could’ve cared less for multiple guests that couldn’t sleep as a result of it. I’ll never ever stay at any Hilton Garden again.
Soggiorno di 3 notti a ottobre 2023
Risposta di Heather-AGM, il giorno 22 ott 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We know how important a good night’s sleep is and I sincerely apologize for the noise issue encountered during your stay. I will address your feedback with our team. If there is anything else I can do for you at this time, please contact me at the phone number or email below. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Buono

Carol

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Rooms well insulated so very quiet. Only 1x heard another voice in hallway/other room and that was over 3 nights. However, our room was one floor above the area where garbage trucks collected dumpsters for the properties in the area so Monday at 5, 545 and 630 was noisy! Pool was not available and they offered us 'sister properties' pools we could use - no thanks not traveling to another property to use a pool which was disappointing. Charge for breakfast a little much and years ago it was included in price.
Soggiorno di 3 notti a ottobre 2023
Risposta di Heather-AGM, il giorno 22 ott 2023
Thank you for taking the time to share your experience about your recent stay at our hotel. We sincerely appreciate your feedback, and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our guest experience. Please contact me direct at the email or phone number below if there is anything else we can do for you at this time. We hope you will consider staying with us again in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Eccellente

Julia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice property with friendly staff. Let us check in 2 hours early.
Soggiorno di 1 notte a ottobre 2023
Risposta di Heather-AGM, il giorno 22 ott 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Eccellente

La Tasha

Soggiorno di 2 notti a settembre 2023
Risposta di Heather-AGM, il giorno 22 ott 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

8/10 Buono

Nate

Soggiorno di 2 notti a settembre 2023
Risposta di Heather-AGM, il giorno 22 ott 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Eccellente

Amber

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Heather-AGM, il giorno 22 ott 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Eccellente

Deborah

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We were in town for a tournament at the Capital Ice Arena and this location was perfect. Plus, it is close to a lot of dining and shopping. The hotel was very nice. The staff was great. And our room was clean and as described. We will use them again when in the area.
Soggiorno di 2 notti a settembre 2023
Risposta di Heather-AGM, il giorno 22 ott 2023
Thank you for taking a moment to share your experience. I am happy to hear you found your stay at the Hilton Garden Inn-Middleton to your liking. We look forward to welcoming you back to our hotel in the future. Our goal is to make your stay better and brighter. If something isn't just the way you like it, simply let any Team Member know, and we will make it right. Guaranteed.

10/10 Eccellente

Michael

Soggiorno di 2 notti a settembre 2023
Risposta di Trevor - FDS, il giorno 17 nov 2023
Dear Michael,Thank you for your positive review. We always appreciate everyone's feedback, good or bad. We look forward to seeing you again. Thank you.

10/10 Eccellente

Gerald

Viaggio con la famiglia
Mi è piaciuto: Servizi
Very nice staff and clean rooms
Soggiorno di 2 notti ad agosto 2023
Risposta di HGI, il giorno 18 mar 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.

10/10 Eccellente

Edward, Salt Lake City

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Hilton dependability
Soggiorno di 1 notte ad agosto 2023
Risposta di HGI, il giorno 18 mar 2024
Valued Guest;Thank you for taking the time to submit a survey on your most recent stay! We are happy to see things went well and that you enjoyed the overall stay! We hope that after this stay we have now become your go to property whenever your travels bring you our way as we feel it is an HONOR to call you OUR guest.Our goal is always 110% guest satisfaction. We want every guest to have a 10 out of 10 stay. If there is something, we can do to better the next stay to get that perfect 10, please let us know as we will do all we can to accommodate the request. We appreciate all of your feedback and are already looking forward to the next time we have the PRIVILEGE of serving you.Thanks,-Michael, Hilton Garden Inn Middleton.