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Recensioni per Holiday Inn Hotel & Suites Madison West, an IHG Hotel

3 out of 5
Holiday Inn Hotel & Suites Madison West, an IHG Hotel
1109 Fourier Dr, Madison, WI

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 89 su 158 recensioni" "
Valutazione di 8 - Buono. 32 su 158 recensioni" "
Valutazione di 6 - Soddisfacente. 23 su 158 recensioni" "
Valutazione di 4 - Scarso. 5 su 158 recensioni" "
Valutazione di 2 - Terribile. 9 su 158 recensioni" "

8,6/10

Pulizia

8,6/10

Personale e servizio

8,2/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Lauren

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Chase

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Staff was friendly
Soggiorno di 1 notte ad aprile 2024
Risposta di Amy M, il giorno 15 apr 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Andrew H.Hotel Management Team

10/10 Eccellente

Tara

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great pool area for the kiddos & rooms are spacious & clean.
Soggiorno di 1 notte a marzo 2024
Risposta di Amy M, il giorno 1 apr 2024
Thank you Tara for your review of our hotel. I am pleased to hear you and your kiddos enjoyed the pool and your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Andy H. Hotel Management team

10/10 Eccellente

Kathryn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I thought we would have to wait in line forever to check in with the spring break crowd. There were only two people at the desk but the line moved quickly! They were friendly and fast.
Soggiorno di 1 notte a marzo 2024
Risposta di Amy M, il giorno 29 mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Eccellente

Erica

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was great! Very friendly & helpful. The pool was great for the kids. We will definitely be back!
Soggiorno di 2 notti a marzo 2024
Risposta di Amy M, il giorno 29 mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.

10/10 Eccellente

Caitlin

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff and very clean.
Soggiorno di 1 notte a marzo 2024
Risposta di Amy M, il giorno 29 mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely,Amy M

10/10 Eccellente

Amanda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very friendly staff, very comfortable beds, lots of space. The only downside was very loud parties on the patios, and lots of parties on Saturday so the pool was closed for an hour and then once it reopened the rest of the night it was shoulder to shoulder in the pool.
Soggiorno di 2 notti a marzo 2024

6/10 Soddisfacente

Lindsey

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e servizi
The water park was great for my young kids, but several features did not work. Had they been older, they probably would have noticed. Bathroom in room could have used a deep clean (ie grout). Cracks in walls in room. Overall a good stay on a budget.
Soggiorno di 1 notte a marzo 2024

4/10 Scarso

Jill

Viaggio di gruppo, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e servizi
The water slide was closed both nights after we came back from dinner. Friday night the pool closed 30 mins early on top of that. Front desk TJ was unprofessional when I asked why it was closed. He said the lifeguards aren’t under his management and asked what he wants me to do about it. The lifeguards-if there was an accident wouldn’t have even saw it. Friday night they sat next to each other and conversed the whole time. Saturday during the day was better but then at night when the slide was closed they had kids climbing a quarter of the way up and sliding down for 20 minutes towards the pool closing and not once did they notice. Hot tub was filled with kids and over the posted capacity all of the time.
Soggiorno di 2 notti a marzo 2024

2/10 Terribile

Allison

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was nice but lazily cleaned. Used cups in the closet, garbage on the floor. ‘Waterpark’ is an over statement and the entire kids pool was closed in addition to the main slide so really it was just an over crowded, dark pool. Very disappointed. Lobby is very loud, thankful we were on the fourth floor away from the noise.
Soggiorno di 1 notte a marzo 2024

8/10 Buono

Andrew F

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good place to stay at
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Maria, west saint paul

Soggiorno di 3 notti a febbraio 2024
Risposta di Amy M, il giorno 29 mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  We hope you will visit us again. Amy M

4/10 Scarso

Beth

Mi è piaciuto: Pulizia e personale e servizio
Loud ! To be expected as its feature is an indoor mini waterpark. However after 9pm and before 7am you could hear kids running.
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Jennifer

Soggiorno di 1 notte a febbraio 2024
Risposta di Amy M, il giorno 29 mar 2024
Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us.  We hope you will visit us again. Amy M

10/10 Eccellente

Chelsea

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Amanda

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Anastasia

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Pulizia
It was good . It was for my son’s birthday and he had fun. But your life guards were kinda rude about a party that the hotel was throwing for everyone
Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Hollie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Our family enjoys this hotel
We mainly stay at this hotel for the pool area. We travel with kids. Plenty of room in our suit. The rooms are sound proof and you can hear the people above but it doesn't bother us because we have kids and understand. The breakfast has a lot of options and is always delicious plus the staff is friendly.
Soggiorno di 2 notti a dicembre 2023

2/10 Terribile

Adeline

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Comfort della camera
Loudest hotel ever
The hotel was very clean and modern but those were the only positives. The mattresses were uncomfortable and the blankets were itchy and heavy. There was no respect to quiet hours and there was loud music blaring, people running up and down the halls, doors slamming and random people knocking on my door. Basically I paid to have a night of no-sleep.
Soggiorno di 1 notte a dicembre 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 3 gen 2024
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Eccellente

Brenda, Verona

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
First time…Brought my grandbabes!! We loved it!! Restaurant & Bar a bonus…. Definitely stay again!! Came on a Tuesday… limited staff at restaurant
Soggiorno di 1 notte a dicembre 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 3 gen 2024
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 Buono

Brett

Soggiorno di 1 notte a dicembre 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 3 gen 2024
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Eccellente

Kathryn

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 3 gen 2024
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Eccellente

Monique

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
This is a great hotel!
Soggiorno di 1 notte a dicembre 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 3 gen 2024
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Eccellente

Richard, Stoddard

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The service was outstabding.
Soggiorno di 1 notte a dicembre 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 13 dic 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Eccellente

Kenneth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay
Very nice, clean place. Staff friendly and accommodating
Soggiorno di 2 notti a dicembre 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 13 dic 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Eccellente

Mike

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 14 nov 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

6/10 Soddisfacente

Kirsten

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 14 nov 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

6/10 Soddisfacente

Roberto

Soggiorno di 1 notte a novembre 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 11 nov 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn MADISON WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

10/10 Eccellente

Debra

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cousin visit
My sister and I came to visit our cousin for dinner and stayed the nite, it was a very enjoyable time
Soggiorno di 1 notte a novembre 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 11 nov 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 Buono

Jill

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Would book again
Rooms were nice, beds comfy. Pool was nice for kids, but closed a little early. Restaurant attached to hotel had good food but wait staff messed up every single order. Don’t pay for the additional breakfast it comes with hotel stay.
Soggiorno di 1 notte a ottobre 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 11 nov 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Eccellente

Brandon

Soggiorno di 2 notti a ottobre 2023
Risposta di Holiday Inn and Suites Staff, il giorno 23 ott 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Eccellente

JOSE ANTONIO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti a ottobre 2023
Risposta di Holiday Inn and Suites Staff, il giorno 23 ott 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Eccellente

Johnna

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Pleased, could use some improvement.
The woman checking us in and out was very pleasant. The line was a little long but she was the only one working at the front desk and was doing a great job with each customer. The overall cleanliness of the main areas was OK, it could’ve used a touch up. The pool area felt dirty. The elevators were kind of sketchy. The room itself was very clean and comfortable. There were a lot of children in the hotel this weekend and the noise from outside of the room was minimal. Overall I would stay here again.
Soggiorno di 1 notte a settembre 2023
Risposta di Holiday Inn and Suites Staff, il giorno 23 ott 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Eccellente

Kristy

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Set back off the main street so it’s quiet. Has a wonderful restaurant attached also. Large, clean rooms with modern decor.
Soggiorno di 1 notte a settembre 2023
Risposta di Holiday Inn and Suites Staff, il giorno 23 ott 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

4/10 Scarso

Karissa

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Stain on the bed sheets, dirty shower, large group of kids running through hallway at 10:30pm, mediocre food at onsite Italian restaurant. Wouldn’t recommend this hotel to anyone.
Risposta di Holiday Inn and Suites Staff, il giorno 23 ott 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn MADISON WEST.I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible, and we will use your comments to coach our team in order to provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.Again, thank you for sharing your comments

10/10 Eccellente

Jennifer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great, the room was very nice and roomy, the staff were very helpful and polite. Definitely will stay again.
Soggiorno di 1 notte a settembre 2023
Risposta di Holiday Inn and Suites Staff, il giorno 23 ott 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 Buono

Michael

Viaggio di coppia
It’s quiet and sccessible
Soggiorno di 1 notte a settembre 2023
Risposta di Holiday Inn and Suites Staff, il giorno 23 ott 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Eccellente

Kathryn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023
Risposta di Holiday Inn and Suites Staff, il giorno 23 ott 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

10/10 Eccellente

matthew

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023
Risposta di Holiday Inn and Suites Staff, il giorno 23 ott 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

6/10 Soddisfacente

Karen

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
High prices for rooms are not reflective of the quality of services received. Trash not emptied. Towels removed but not replaced. Air conditioner in room was extremely noisy. Rooms opening to pool area was very noisy.
Soggiorno di 4 notti ad agosto 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 22 ago 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Hotel clean/modern, pool VERY disappointing
While the hotel itself was clean and modern, the pool area was disappointing. We chose the resort mainly for its pool amenity, but the pool was over capacity, the hot tub was yellow and did not smell good, and the life guards were a joke. There were on avarage one lifeguard for the entire pool area and they did not do a good job of actually watching who and what was in the pool, which had a capacity of 75. Most of the time the lifeguards were gossiping with eachother rather then focusing on the safety of the pool area.
Soggiorno di 1 notte ad agosto 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 14 ago 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West

10/10 Eccellente

STEVEN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Peaceful
Really friendly staff, will stay here again
Soggiorno di 1 notte ad agosto 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 14 ago 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West

8/10 Buono

Karen

Soggiorno di 2 notti ad agosto 2023

10/10 Eccellente

Susan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Frie
Soggiorno di 5 notti ad agosto 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 11 ago 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West

8/10 Buono

Gene

Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Bryan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Fun
Great pool our son had fun in pool, has slides.
Soggiorno di 2 notti a luglio 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 11 ago 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West

6/10 Soddisfacente

Kelli

Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura
Was not very clean, bedspreads were still damp and one had a large black mark on it. Tile hallways and elevators were wet EVERYWHERE from people running around out of the pool area and there should have been absorbent no-slip matts. Pool area was hot to the point of being unbearable. Staff at night seemed very stressed and rude, one lady chased us outside loudly demanding we pay for an ice tea drink that we had purchased at Walgreens. We explained it was ours and pointed out they didn't even sell that brand and she just walked away, no apology. I also have yet to receive the refund of my 50$ deposit, although I'm sure our room is cleaned and they can see there's no damage.
Soggiorno di 1 notte a luglio 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 11 ago 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West

10/10 Eccellente

Kelly

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very comfortable beds & pillows.
Soggiorno di 2 notti a luglio 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 11 ago 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West

8/10 Buono

Jay

Soggiorno di 1 notte a luglio 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 22 ago 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.Again, thank you for choosing Holiday Inn

8/10 Buono

ruben

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice property, has a small water park for kids. I enjoyed my stay. Only complaint is that the lobby is really busy & the life guards don’t really monitor the wild children at the waterpark.
Soggiorno di 2 notti a luglio 2023
Risposta di Holiday Inn and Suites Madison West Staff, il giorno 11 ago 2023
Thank you for taking the time to tell us about your experience at Holiday Inn MADISON WEST.Please know that your feedback is extremely valuable to us. We use feedback, such as yours, to continuously make changes to our brand to improve the guest experience. We hope that you will give us the opportunity to serve you again in the future.The Staff at the Holiday Inn Madison West