Hi Enrico, thank you for your time and review. We are glad to see that your stay with us was a great one and that it met your expectations! :) Thank you for highlighting in particular our privileged location in the city centre, and the treatment of our staff. We hope to see you here again :) Best regards!

Hola Claudio!Muchas gracias por tu tiempo y reseña.Nos complace mucho saber que tu estancia con nosotros ha sido de 5.Gracias por resaltar nuestra ubicación privilegiada y por optar por elegirnos nuevamente.Esperamos recibirte nuevamente.Un saludo!

Hello, Luz.Thank you for your time and review. We are happy to know that your stay with us was a 10. Thank you for highlighting our top location in the heart of Madrid, the comfort in our establishment and the treatment of our amazing staff.We hope to see you again!It is a pleasure having you.Kind regards.

Hello, Jose!Thank you for your time and review. We are happy to know that your stay with us was a 5. Thank you for highlighting our top location in the city centre, the cleanliness of our establishment and the treatment of our amazing staff.We hope to see you again in the future. Kind regardsClaudia.

Hello Adriano!Thank you for your time and your review.We are glad that you highlight our cleanliness, our comfortable facilities and our amenities.The building where we are located is patrimonial, this means that we cannot change anything but the floor that belongs to us. The building has a common cleaning team hired by the city council, but sometimes, it is not under anyone's control if others do not make a correct and civilized use of the common areas of the building.About the balcony, we are sorry you could not enjoy it, but on our website or through Expedia.com you can see that we show real pictures of it, so the pictures do not deceive.Gran Via street is probably the busiest street in Madrid, considering that Madrid is indeed a very busy city, the rooms facing this street have balcony, despite the soundproofing, some noise can sneak in due to the constant hustle and bustle in the street, however, we also have interior rooms facing an interior courtyard, if you want to stay with us once again, we suggest you give it a try.We hope to see you soon!Best regards,

Hello Mario!Thanks a lot for your time and review!We are very happy to read that you had a good experience staying at Woohoo! We hope to see you again and provide an even better experience.Best regards!

Hola José Luis!Muchas gracias por tu reseña y por resaltar como aspecto positivo nuestra ubicación.Valoramos mucho la opinión de nuestros huéspedes, para crear una experiencia cada vez mejor. Esperamos recibirte nuevamente.Un saludo!

Hola Luis!Muchas gracias por tu tiempo y reseña. En especial por resaltar el trato de nuestro equipo, localización y comodidades.Es un placer para Woohoo!Esperamos recibirte nuevamente!Un saludo.

Hola ANAIS!Muchas gracias por tu tiempo y calificación.Nos alegra sobremanera leerte. Es nuestro principal objetivo que los huéspedes tengan la mejor estancia posible.Esperamos recibirte en un futuro próximo.Sigo a tu disposición.Un saludo!

Hola Ricardo!Muchas gracias por tu tiempo.Es nuestro objetivo ofrecer una experiencia cada vez mejor a nuestros huéspedes. Tomamos nota de opinión y seguiremos mejorando.Esperamos recibirte otra vez.Un saludo!

Hello Dena!Thanks a lot for your feedback. We take note of your comment in order to improve the experience.We are looking forward to having you back.Best regards!

Thank you so much for taking your time to let us know how good your experiece with us was. We rae glad to know that location, Netflix and our services were to your liking. We appreciate your insight about the stairs of the building, weve been negotiating some improvements like those with the rest of the hotels.About the coffee, we thought that offering to our most superior guests, here at Woohoo Boutique, a high quality recently griended coffee for that low price it was a plus, compared to the price/quality coffees our clients would find outside our installations.best regards,Woohoo Group