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Recensioni per Spas Villas

4 out of 5
Spas Villas
Eden Island, Mahé Island

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 3 su 4 recensioni" "
Valutazione di 8 - Buono. 0 su 4 recensioni" "
Valutazione di 6 - Soddisfacente. 0 su 4 recensioni" "
Valutazione di 4 - Scarso. 1 su 4 recensioni" "
Valutazione di 2 - Terribile. 0 su 4 recensioni" "

7,6/10

Pulizia

6,6/10

Personale e servizio

9,4/10

Servizi

7,4/10

Condizioni e dotazioni della struttura

Recensioni

10/10 Eccellente

Sven, Brandenburg

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e servizi
Uns hat es dermaßen gut gefallen, dass wir überlegen einen zweiwöchigen Urlaub dort zu verbringen. Die Appartments sind recht luxuriös und großzügig. Auf dem Balkon kann man fast ne große Feier veranstalten. Gasgrill ist auch da. Blick vom Balkon paradisisch. Jeder Kunde hat zum Zimmer einen Caddy. Somit sind die Entfernungen auf der Insel, zu den vier Privatstränden, drei Pools, Supermarkt und Restaurants ein Katzensprung. Ausstattung der Zimmer hochwertig und top gepflegt. Personal sehr zuvorkommend, freundlich und höfflich. Selbst wenn wir gesucht hätten, da gabs einfach mal nichts zu meckern. So macht Urlaub Spass.
Soggiorno di 2 notti a gennaio 2020

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place with all comforts and accessibilities!
Soggiorno di 1 notte a maggio 2019
Risposta di General manager Spas pty Ltd Viktor Kravchenko , il giorno 15 mag 2019
Thank you for your visit and feedback. We will wait you again . With best regards

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Curved TV, Netflix, near the reception and our own Club Car. Beautiful beaches and fantastic restaurants nearby and shopping possible very near. House is with beach access directly. We had a maison with a ground and first floor - towels for the beach are included. There is also a Nespresso machine! Outdoor shower was very terrific!
Soggiorno di 12 notti ad aprile 2019
Risposta di General manager Spas pty Ltd Viktor Kravchenko , il giorno 9 mag 2019
Thank you for your visit and feedback. Hope see you again. With best regards.

4/10 Scarso

Chris

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Do not judge a book by its cover
Having being privileged enough to travel the world, we have seen our fair share of hotels and apartments. We knew upfront that Edin Island would be an artificial experience, but we chose to stay her as we where assuming we could get a couple of days with comfortable accommodations.At the end of a three month vacation, little did we guess that this place turned our to be the least comfortable stay of them all. We received message that the apartment was ready for us and an checked in an hour later. The second we opened the door we where greeted with a disgusting smell of urine, filthy floors, old clothes in the laundy bag, bugs under the couch, toothpaste stains in the sinks. food remains everywhere, only to be topped up by feces left by the previous guest in the toilet. Wanting to cancel our booking, we confronted the manager and she gave the impression that she was surprised that we where expecting more from the apartment. There was no chance she would discount/cancellation, clearly not to worried about service after she received her payment. At least she taught me a lesson; do not judge a book by its cover.
Soggiorno di 2 notti a dicembre 2018
Risposta di General manager Spas pty Ltd Viktor Kravchenko , il giorno 13 mar 2019
Dear Guest, I am utterly disappointed to know that your stay at Spas Villas was not pleasant. Please accept our sincere apologies for the inconvenience caused. We are taking all the corrective measures in order to fix the shortfalls. Should you ever decide to return, please be assured of our personal attention to ensure you have a memorable stay with us Kind regards, Viktor Kravchenko General manager