Residence a Maidstone

“Very good ”

“The property was not the standard I expect of Expedia. The heating was on a schedule such that at night the temperature in the house was around 6 degrees giving me a backache until I asked the owner to keep the temperature at a constant 23 degrees. There no toiletries provided till I asked the owner to provide them. There was only one bowl for porridge until I asked for more of the owner. It seems that Expedia did not ensure proper quality assessment with the owner. When I book through...

“The house is exactly as in the photos. Everything is very clean and has all the utensils for a great stay. The host is very kind and helped us with tips and everything we needed.”

“It was poorly equipped. The furniture was worn out. Two chairs badly damaged and very dangerous. The garden was a tip with a heap of old bottles, cans and empty pizza boxes stacked in one corner. Front wall falling down”

“Our experience with this property was unacceptable from the start. When we arrived, the host had lost our reservation—we had to call them just to gain access. Once inside, we found the house in a filthy and unsafe state. A full bag of garbage sat on the kitchen floor, a dirty mattress leaned against the house, and a bottle full of cigarette butts was outside. The cleaner admitted, “Oh, I forgot to clean,” swapped out some sheets, and left. But the space remained unsanitary—greasy dishes, dusty...

“Lovely modern free standing property.”

“Lovely weekend getaway in a quiet but easily accessible hideaway in Whitstable.”

“Great little cottage central to all amenities, communication from the host was excellent with detailed information about our stay and things to do and see. ”