Hotel con piscina a Malton

“We booked late and knew the reviews weren’t great, but the stay was far worse than expected. Check in involved long queues, and when we finally got to our rooms, the rooms were doubles but should have been twins. Housekeeping couldn’t be reached and left a message as instructed, and when we returned later that evening, nothing had been changed. One room also had a strong drain smell. Reception told us housekeeping had finished at 3pm and that the hotel was fully booked, so no room move was...

“Camere squallide. Stesse lenzuola per 4 notti. Lenzuola bucate e variamente rammendate. Letto fatto male con lenzuolo che non copre il materasso. Materassi sfondati. Specchio in bagno ad altezza ombelico, impossibile farsi la barba. Accesso alla piscina limitato ai bambini (fino a 16 anni) in orari estremamente ridotti. Al lunedì dalle 9 alle 10.30 con orario della colazione che finisce alle 9.30: o fai colazione o accompagni tuo figlio in piscina. In settimana dalle 15.30 alle 17.00 o vai...

“Room was a nice size and loved the beach/sea views from window”

“We have stayed here a few times we love it ”

“.”

“Well located and the restaurant was really nice and breakfast lovely. Our king suite was located in the loft and was uncomfortably warm. We mentioed to the staff and they brought up an extra air conditioner. This didn’t help much and was far too noisy to sleep with it, so we didn’t sleep well. It definitely needs it’s own dedicated aircon system. The pool changing area was very tired and in need of some attention.”

“The hotel is gorgeous and the staff were top notch. We had a bite to eat in the Garden Room and James was running himself ragged trying to serve everyone and accommodate everyone’s needs. Another waitress was also so friendly and helpful. We felt safe and well cared for during our entire stay.”