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Recensioni per Atrium Hotel

3 out of 5
Atrium Hotel
15F Taft Centrale Exchange, Gil Puyat cor. Taft Avenue, Pasay, Manila

Recensioni

6,8
Valutazione di 10 - Eccellente. 158 su 1000 recensioni" "
Valutazione di 8 - Buono. 357 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 267 su 1000 recensioni" "
Valutazione di 4 - Scarso. 137 su 1000 recensioni" "
Valutazione di 2 - Terribile. 81 su 1000 recensioni" "

6,6/10

Pulizia

7,6/10

Personale e servizio

6,4/10

Servizi

6,2/10

Condizioni e dotazioni della struttura

Recensioni

2/10 Terribile

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
かび臭い　窓が完全に閉まらない　トイレと床の設置面から汚水漏れ 二度と泊まらないつもりです。
Soggiorno di 3 notti ad agosto 2019

4/10 Scarso

Viaggiatore verificato

How can i get my refund. Been asking for it but no response from you
Soggiorno di 3 notti ad agosto 2019

8/10 Buono

Viaggiatore verificato

Soggiorno di 1 notte ad agosto 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like how near it is to MOA
Soggiorno di 1 notte ad agosto 2019

6/10 Soddisfacente

Wilma A.

Soggiorno di 2 notti ad agosto 2019

2/10 Terribile

Rolando

Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Room wasn't clean properly. Floors were dirty and the room It had a very strong smell of pee. Every time we requested something we had to call twice and even up to three to get it. Once we didn't get it at all. Daily free water wasn't provided unless we called more than once to get it. At breakfast they have a side by side service but only one of them is available for the regular customers, the other one is for the other groups, please just do it in a different area, independent from the main hall. Their food was better than ours of course. This was our second time there. We're never going back....
Soggiorno di 3 notti ad agosto 2019

4/10 Scarso

Viaggiatore verificato

Viaggio di gruppo, Viaggio di lavoro
Non mi è piaciuto: Pulizia e servizi
Bed sheets have stain and very itchy. Towels need to be replace. already worn out. We request to change the bed sheet housekeeper also try their best but still have stained and old one.
Soggiorno di 1 notte ad agosto 2019

2/10 Terribile

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It's so terrible! My shitties hotel ever. The staff are so unfriendly. The room are so dirty and so old the things too. The pillows stink and the air condition too and the water was falling down to the floor. The breakfast not even good.
Soggiorno di 2 notti ad agosto 2019

8/10 Buono

Richard, New Zealand

Mi è piaciuto: Pulizia e comfort della camera
Possibly last stay at the Atrium
Checkin was easy enough. I was 5hrs early for checkin and was asked 1500 pesos for early checkin. I decided I could wait and it only took 2hrs waiting till a room became available (still 3hrs early with no cost). When i got to my room there was no toilet paper but a call to reception had that solved in 15 minutes. Was told at checkin that there was going to be a change in management on the 25/08/2019 so changes are likely. The room was as expected apart from the aircon which took close to 30 minutes to get to turn on and the unit itself needed replacing really (maybe the new management can get this done). All in all for the price it was good (the free breakfast helped with that).
Soggiorno di 6 notti ad agosto 2019

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Fine stay
Soggiorno di 1 notte ad agosto 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Large room and great breakfast buffet. Good location.
Soggiorno di 2 notti ad agosto 2019

6/10 Soddisfacente

Jocelyn

Mi è piaciuto: Personale e servizio e comfort della camera
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
A little disappointed
I recommended this to my family because I had stayed here 2 years ago when my condo unit got flooded. And now for my family so they can rest properly in between their travel from south to north. They have late check in because of traffic and weather situation, they arrived 12 midnight. This gave the hotel ample time to prepare their room, apart from the fact that I went there at 8pm to confirm their arrival. Check in time usually is 12noon, I just want to asure Hotel that my relative are coming. But still, the room was not clean enough, table and floor are dusty. My family had to call reception for another towel because there is only 1 set of towel. I hope next time will be better.
Soggiorno di 1 notte ad agosto 2019

4/10 Scarso

HARDY

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
THE BATHROOM VERY DIRTY.THE FLOOR ALSO NEED TO CLEAN
Soggiorno di 3 notti ad agosto 2019

6/10 Soddisfacente

hyun sik, 수원

가격대비 무난합니다...전에는 23층을 줘서 있었더니...물발도 약해 씻는데 많이 불편했는데 이번엔 19층에 있었는데 샤워시설 수리해서 물발이 너무 좋았습니다...
Soggiorno di 8 notti a luglio 2019

2/10 Terribile

Viaggiatore verificato

Old hotel and not clean I think need renovation
Soggiorno di 1 notte a luglio 2019

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 1 notte a luglio 2019

10/10 Eccellente

MinSoo

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
연인끼리는 별로지만 친구와는 최고
가성비 최고
Soggiorno di 1 notte a luglio 2019

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Need security outside. Only bellmen were outside and lots of people walking on the streets. Not the safest situation.
Soggiorno di 1 notte a luglio 2019

8/10 Buono

Viaggiatore verificato

Soggiorno di 1 notte a luglio 2019

6/10 Soddisfacente

Viaggiatore verificato

古いHOTELだから部屋が暗い。セフティーBOXが壊れている。朝食が閉まる５分前に行くと食べるものが片付けられていた。ごはんとミートローフしかない。AKOの後で来たカップルも食べるものがない。AKOはパン一切れとコーヒーをのんで退散した
Soggiorno di 2 notti a luglio 2019

10/10 Eccellente

Charles

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Overnight stay 26-27 Jul 2019
Only stayed on night in room 1908. Last trip was in 2014. Now under new management. New elevators, the rooms are remodeled. Bathtub was gone in my room and shower only. The brown water in the toilet bowl was now clear. The refrigerator was empty and didn't work. Only bath towels. Did have a pretty good TV and cable. I worked in the Army and it was much better than some places I've had to stay and it wasn't that expensive. It was across the street form the bus terminals and the LRT-1. Plenty of fast food and a 7-11 in the area. The free breakfast was ok. I think it was better the last time I stayed in 2014. On a scale of 1-10, I'd rate it in the 8-9 range. There is a shopping are in the building, but not "a mall." I chose to stay there for the transportation options.
Soggiorno di 1 notte a luglio 2019

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I booked this hotel for my gf and however , she recorded an video for me and it freak me out . more like a 2 stars. towels yike, sofa yike and not sure if they change the bed sheet but it was dirty , my gf have to have them change it . breakfast was not good . area too noisy . I would not stay there and I free bad for booking a 9 nights for my gf to stay.
Soggiorno di 9 notti a luglio 2019

6/10 Soddisfacente

Viaggiatore verificato

ホテルエントランスドアと道路の間に灰皿を置いてほしかった
Soggiorno di 1 notte a luglio 2019

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 2 notti a luglio 2019
Risposta di marife las, il giorno 22 lug 2019
Dear Valued Guest' Thank you for staying with us here at Atrium Hotel. Thank you for taking time to let us know your experience during your stay. We are glad that you have enjoyed your stay here and we are humbly thankful for the very good ratings that you have given. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards,

6/10 Soddisfacente

HIROSHI

Soggiorno di 1 notte a luglio 2019
Risposta di marife las, il giorno 22 lug 2019
Dear Valued Guest' Thank you for staying with us here at Atrium Hotel. We would like to apologize for the inconvenience that you experienced during your stay. Rest assure that this will be look into and improvements will be made. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards'

4/10 Scarso

Alan

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
No Urgency
I am having great difficulty in trying to write something positive about this Hotel. From arriving early until I checked out it was not a pleasant experience. I did arrive early and as expected my room was not ready. They have a coffee shop next to reception and luckily I wasn't in a rush. 45 minutes to make a Latte coffee mainly due to stopping to ask questions from other guests and then the payment is made at reception. I was given my key 2 hours later and decided to have a shower. When I turned off the tap I discovered there was no towels. I phoned down and asked for towels. 30 minutes later I was still waiting and had to dry myself with a shirt. 2 Bath towels arrived, no hand towels and no bath mat. I then discovered the balcony door didn't open. 1 hour later the "Maintenance Man" arrived with no tools. He discovered there was a screw stopping it from opening. Away he went and arrived back 30 minutes later. In the morning I went down for Breakfast. I asked for 2 Poached eggs, and by looking at the expression on their faces I knew they hadn't a clue what they were. I then asked for Bacon, no bacon. Ok, I will just have fried eggs. Went to get a drink and asked where the Tea or Tea bags were, we don't do Tea, just coffee. I am a regular traveler and usually you can get a Tea bag and hot water, but not in this Hotel, a big first for me. Check out was ok. I went for a coffee as I had time, but no sugar. Waited 20 minutes for the sugar after being served my coffee,not good.
Soggiorno di 1 notte a luglio 2019
Risposta di marife las, il giorno 22 lug 2019
Dear Mr. Allan' Thank you for staying with us here at Atrium Hotel. Thank you for taking time to let us know your experience during your stay. We would like to apologize for the inconvenience that you experienced during your stay. Rest assure that this will look into and improvements will be made. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards'

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything fine
Soggiorno di 1 notte a luglio 2019
Risposta di marife las, il giorno 14 lug 2019
Dear Valued Guest' Thank you for staying with us here at Atrium Hotel. We are glad that you have enjoyed your stay here and we are humbly thankful for giving us very good ratings. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards'

8/10 Buono

Segundo

Mi è piaciuto: Pulizia e personale e servizio
My dad said he liked the free breakfast. The service was good too.
Soggiorno di 1 notte a luglio 2019
Risposta di marife las, il giorno 14 lug 2019
Dear Mr. Segundo' Thank you for staying with us here at Atrium Hotel. Thank you for taking time to let us know your experience during your stay. We are glad that you enjoy our breakfast and the service. Again, thank you and hope to welcome you again here on your next visit in the area. kind regards'

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a luglio 2019
Risposta di marife las, il giorno 14 lug 2019
Dear Valued Guest' Thank you for staying with us here at Atrium hotel. Thank you for taking time to let us know your experience during your stay. We are glad that you have enjoy your stay and we are humbly thankful for giving us perfect ratings. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards'

6/10 Soddisfacente

Jemmarie

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a luglio 2019
Risposta di marife las, il giorno 14 lug 2019
Dear Ms. Jemmarie' Thank you for staying with us here at Atrium Hotel. We would like to apologize for the inconvenience that you experience during your stay. Rest assure that this will be look into and improvements will be made. Again thank you and hope to welcome you again here on your next visit in the area. Kind regards'

4/10 Scarso

Alan

Non mi è piaciuto: Condizioni e dotazioni della struttura
breakfast choices are few and not impressive.
Soggiorno di 1 notte a luglio 2019
Risposta di marife las, il giorno 14 lug 2019
Dear Mr. Alan' Thank you for staying with us here at Atrium hotel. We would like to apologize for the inconvenience that you experience during your stay. Rest assure that this will be look into and improvements will be made. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards'

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Waited at the room door for more than 30minutes for staff to fix the door is dissapointing.
Soggiorno di 1 notte a luglio 2019
Risposta di marife las, il giorno 14 lug 2019
Dear Valued Guest' Thank you for staying with us here at Atrium Hotel. We would like to apologized for the inconvenience that you experienced during your stay. Rest assure that this will be look into and improvements will be made. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were very friendly and always courteous. Kept well clean .
Soggiorno di 2 notti a giugno 2019
Risposta di marife las, il giorno 14 lug 2019
Dear Valued Guest' Thank you for staying with us here at Atrium Hotel. We are glad that you have enjoyed your stay here especially the friendly and service of our staff. This will be discuss to them. Thank you and hope to welcome you again here on your next visit in the area. Kind regards,

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
따가이따이나 바탕가스 등으로 버스로 이동하기를 원하신다면 200미터 이내에 버스터미널이 있어서 이용해도 좋을 것 같습니다.
Soggiorno di 1 notte a luglio 2019
Risposta di marife las, il giorno 14 lug 2019
DEar Valued Guest' Thank you for staying with us here at atrium Hotel. We are glad that you enjoy your stay here especially the location. Thank you and hope to welcome you again here on your next visit in the area. Kind regads'

4/10 Scarso

hyun sik, 수원

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
방은 넓어서 좋지만 전반적으로 너무 낡았음..샤워할때 수압이 너무 약해서 상당히 불편함..에어컨도 너무 낡았음..시설 정비가 시급하다고 생각됨
Soggiorno di 1 notte a giugno 2019
Risposta di marife las, il giorno 5 lug 2019
Dear Mr. Hyun sik on' Thank you for staying with us here at atrium Hotel. We would like to apologize for the inconvenience that you experienced during your stay. Rest assure that this will be look into and improvements will be made. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards'

4/10 Scarso

hyun sik, 수원

상당히 불만스러운건 수압이 너무 약해서 샤워하는데 큰 문제가 있다.,이렇게 수압이 약한 호텔은 처음. 수압때문에 방을 두번 옮겼는데 역시나다. 그리고 정말 이해가 안되는건 밖에서 맥주를 사오면 한병당 10페소 내라한다. 8병사들고 들어가는데 80페소 내라한다. 나참 기가막히다.주의에 편의점이 멀어서 좀 불편하다.호텔 바로앞에 구멍가게 하나 있는데 그나마 맥주 사들고 가는것도 스트레스다. 병당 10페소 왜 내야되는건지 난 이해 할 수 없다.
Soggiorno di 10 notti a giugno 2019
Risposta di marife las, il giorno 5 lug 2019
Dear Mr. Hyun Sik on' Thank you for staying with us here at Atrium Hotel. We would like to apologize for the inconvenience that you experienced during your stay. Rest assure that this will be look into and improvements will be made. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards,

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a giugno 2019
Risposta di marife las, il giorno 3 lug 2019
Dear Valued Guest' Thank you for staying with us here at Atrium Hotel. We would like to apologize for the inconvenience that you have experienced during your stay. Rest assure that this will be look into and improvements will be made. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards'

2/10 Terribile

Viaggiatore verificato

Soggiorno di 2 notti a giugno 2019
Risposta di marife las, il giorno 2 lug 2019
Dear Valued Guest' Thank you for staying with us here at Atrium Hotel. We would like to apologize for the inconvenience that you have experienced during your stay. Rest assure that this will be look into and improvements will be made. Again, thank you and hope to welcome you again here on your next visit in the area. kind regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a giugno 2019
Risposta di marife las, il giorno 2 lug 2019
Dear Valued Guest' Thank you for staying with us here at Atrium Hotel. We are glad that you have enjoy your stay here and we are humbly thankful for giving us very good ratings. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards,

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice staff
Soggiorno di 3 notti a giugno 2019
Risposta di marife las, il giorno 1 lug 2019
Dear Valued Guest' Thank you for staying with us here at atrium Hotel. We are glad that you have enjoyed your stay here and we are humbly thankful for giving us very good ratings. Our staff will be happy that you found them nice. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards'

2/10 Terribile

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dirty rooms, shower didnt work, toilet didnt work, air conditioning didnt work, no towels in room, door to balconey would not close all the way (we were on 25th floor with a 3 year old child). Ordered lasagne from the menu at hotel restaurant. Chef gave me something completely different from menu item. When confronted he stated " I didnt have the ingredients to make the lasagne properly."
Soggiorno di 4 notti a giugno 2019
Risposta di marife las, il giorno 29 giu 2019
Dear Valued Guest' Thank you for staying with us here at Atrium hotel. Thank you for taking time to let us know your experience during your stay. We would like to apologize for the inconvenience that you experienced during your stay. Rest assure that this will be look into and improvements will be made. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards'

10/10 Eccellente

ROD, Davao Oriental

Viaggio di gruppo, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The place is so nice. There's a superstore near it. The rooms is very spacious with just a very affordable price. I'd like to stay there again when I go to Pasay. :-)
Soggiorno di 2 notti a giugno 2019
Risposta di Marife Las, il giorno 28 giu 2019
Dear Mr. Rod' Thank you for staying with us here at Atrium Hotel. Thank you for taking time to let us know your experience during your stay. We are glad that you have enjoyed your stay here and humbly thankful for giving us the perfect rating. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards,

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nothing unique. I had a terrible experience from the reception and in the room. You have to call for them to bring us the towels.
Soggiorno di 1 notte a giugno 2019
Risposta di Marife Las, il giorno 23 giu 2019
Dear Valued Guest' Thank you for staying with us here at Atrium Hotel. We would like to apologize for the inconvenience that you have experienced during your stay. Rest assure that this will look into and improvements will be made. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards,

10/10 Eccellente

Victoria antonette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2019
Risposta di Marife Las, il giorno 23 giu 2019
Dear Ms. Victoria' Thank you for staying with us here at Atrium Hotel. We are glad that you have enjoyed your stay here and we are humbly thankful that you gave us perfect score. Thank you and hope to welcome you again here on your next visit in the area. Kind regards'

2/10 Terribile

gudmundur

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Sökte med att få hett vatten till rummet . De gick inte. Mycket besviken .Personalen var vänlig . Men Men
Soggiorno di 1 notte a giugno 2019
Risposta di marife las, il giorno 23 giu 2019
Dear Mr. Gudmundur' Thank you for staying with us here at Atrium Hotel. We would like to apologize for the inconvenience that you have experienced during your stay. This will be discuss with the concern staff. Rest assure that this will be look into and improvements will be made. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards'

8/10 Buono

Viaggiatore verificato

Soggiorno di 1 notte a giugno 2019
Risposta di marife las, il giorno 14 lug 2019
Dear Valued Guest' Thank you for staying with us here at Atrium Hotel. We are glad that you have enjoyed your stay and we are humbly thankful for giving us very good rate. Thank you and hope to welcome you again here on your next visit in the area. Kind regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 5 notti a giugno 2019
Risposta di Marife las, il giorno 23 giu 2019
Dear Valued Guest' Thank you for staying with us here at Atrium Hotel. We are glad that you have enjoyed your stay here and we are humbly thankful for giving us perfect ratings. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards'

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a giugno 2019
Risposta di Marife Las, il giorno 23 giu 2019
Dear Valued Guest' Thank you for staying with us here at Atrium Hotel. We are glad that you have enjoyed your stay here and we are humbly thankful for giving us perfect ratings. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards'

8/10 Buono

Viaggiatore verificato

Soggiorno di 2 notti a giugno 2019
Risposta di Marife Las, il giorno 13 giu 2019
Dear Valued guest' Thank you for staying with us here at Atrium Hotel. Thank you for taking time to let us know your experience during your stay. We are glad that you enjoyed your stay here and we are humbly thankful for giving us very good grades. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards,

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Parking and the area not good.
Soggiorno di 1 notte a giugno 2019
Risposta di marife las, il giorno 13 giu 2019
Dear Valued Guest' Thank you for staying with us here at Atrium Hotel. We would like to apologize for the inconvenience that you experience with the parking area. Rest assure that this will be look into and improvements will be made. Again, thank you and hope to welcome you again here on your next visit in the area. Kind regards,