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Recensioni per Hotel Lucky Chinatown

3.5 out of 5
Hotel Lucky Chinatown
21 Reina Regente St., Brgy 293 Binondo, Manila

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 23 su 49 recensioni" "
Valutazione di 8 - Buono. 13 su 49 recensioni" "
Valutazione di 6 - Soddisfacente. 9 su 49 recensioni" "
Valutazione di 4 - Scarso. 1 su 49 recensioni" "
Valutazione di 2 - Terribile. 3 su 49 recensioni" "

8,2/10

Pulizia

8,6/10

Personale e servizio

7,2/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Wenifredo

Mi è piaciuto: Personale e servizio
Clean but no smart TV
Soggiorno di 2 notti ad aprile 2024

8/10 Buono

Jaime

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Chinatown Experience
The hotel is good for the price. Room not spacious. Bathroom lacks more amenities. No hand towels, no wash cloth, and shower room feels unsafe especially for the elderly or seniors. No hand bars to hang on prevent slipping . But the hotel is just at the side of a large and beautiful mall. Very close Divisoria for shopping. Enjoyed our stay 😃😃
Soggiorno di 3 notti a dicembre 2023

8/10 Buono

EJ

Mi è piaciuto: Pulizia, personale e servizio, servizi
Hotel is a little dated. It was clean though
Soggiorno di 3 notti a dicembre 2023

10/10 Eccellente

Kenny

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quiet & Convenient
Soggiorno di 9 notti a novembre 2023
Risposta di Charlie, il giorno 4 dic 2023
Dear Mr Kenny, Warmest greetings from Hotel Lucky Chinatown!We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. It is with so much delight to learn that you found the location convenient. We have shared your good words to our team and this will keep them motivated in rendering service excellence at all times.We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.Sincerely, Hotel Lucky Chinatown Team

10/10 Eccellente

Pedrito Noel

Soggiorno di 1 notte a novembre 2023
Risposta di Charlie, il giorno 9 nov 2023
Dear Mr Pedrito Noel,Warmest greetings from Hotel Lucky Chinatown!We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. We are very happy to know that you enjoyed the experience. It is with so much delight to learn as well that you appreciate our products and services as we always aim at providing you with a quality one. We have shared your good words to our team and this will keep them motivated in rendering service excellence at all times.We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.Sincerely, Hotel Lucky Chinatown Team

10/10 Eccellente

Sandra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Love it
Very nice front desk and very clean and accessible to all your needs and most specially food and shopping.
Soggiorno di 1 notte a ottobre 2023
Risposta di Charlie, il giorno 30 ott 2023
Dear Ms Sandra,Warmest greetings from Hotel Lucky Chinatown!We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. We are very happy to know that you enjoyed the experience. It is with so much delight to learn as well that you appreciate our products and services as we always aim at providing you with a quality one. We have shared your good words to our team and this will keep them motivated in rendering service excellence at all times.We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.Sincerely, Hotel Lucky Chinatown Team

10/10 Eccellente

Sandra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very Clean
Very nice front desk and definitely coming back and recommend.
Soggiorno di 1 notte a ottobre 2023
Risposta di Charlie, il giorno 30 ott 2023
Dear Ms Sandra,Warmest greetings from Hotel Lucky Chinatown!We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. We are very happy to know that you enjoyed the experience. It is with so much delight to learn as well that you appreciate our products and services as we always aim at providing you with a quality one. We have shared your good words to our team and this will keep them motivated in rendering service excellence at all times.We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.Sincerely, Hotel Lucky Chinatown Team

10/10 Eccellente

Ruben

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
As a customer, I must say that Hotel luckychinatown hotel really impressed me. The genuine care and attention they showed to my parents during there stay were remarkable. Their staff went above and beyond to make them feel comfortable!! Shout to AUBREY!! She is great and amazing worker in professional term!!
Soggiorno di 2 notti a settembre 2023
Risposta di Charlie, il giorno 14 set 2023
Dear Mr Ruben, Warmest greetings from Hotel Lucky Chinatown!We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. We are very happy to know that your parent's enjoyed the experience during their stay. It is with so much delight to learn as well that they very comfortable while with our care as we always aim at providing with a quality one. We have shared your good words to our team and this will keep them motivated in rendering service excellence at all times.We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.Sincerely, Hotel Lucky Chinatown Team

2/10 Terribile

Jessica

Soggiorno di 3 notti a luglio 2023
Risposta di Hotel Lucky Chinatown Team, il giorno 16 ott 2023
Dear Ms Jessica,Greetings from Hotel Lucky Chinatown!We would like to thank you for taking time to share your feedback on your recent stay with us. It is with sincere regret to learn about your dissatisfaction while within our care. We are truly sorry that we fell short of your expectations on us. Please know that we have taken serious note of your comments, rest assured that we are making appropriate actions to avoid recurrence and inconvenience to our valued guests. We sincerely hope that your recent unfortunate encounter will not deter you from coming back, and you will give us the opportunity to show that it is not our brand standard.Thank you and we look forward to welcome you back and be of service to you again here at Hotel Lucky Chinatown.

10/10 Eccellente

gracia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
nice and clean room . place is very near to cheap stores n restaurants👍
Soggiorno di 1 notte ad agosto 2023
Risposta di Charlie, il giorno 14 set 2023
Dear Mr Garcia, Greetings from Hotel Lucky Chinatown!We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. It is with so much delight to learn that you found our product & service and our the location convenient. We have shared your good words to our team and this will keep them motivated in rendering excellent service at all times.We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.Sincerely, Hotel Lucky Chinatown Team

8/10 Buono

Dilek

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a maggio 2023
Risposta di Hotel Lucky Chinatown Team, il giorno 11 giu 2023
Dear Dilek, Warmest greetings from Hotel Lucky Chinatown!We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. We are very happy to know that you enjoyed the experience. It is with so much delight to learn as well that you appreciate our products and services as we always aim at providing you with a quality one. We have shared your good words to our team and this will keep them motivated in rendering service excellence at all times.We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.Sincerely,

6/10 Soddisfacente

Limmy

Overall, the property was ok with great price and safe. The overall property condition was somewhat dated. Definitely could use some updating.
Soggiorno di 2 notti a giugno 2023
Risposta di Hotel Lucky Chinatown Team, il giorno 11 giu 2023
Warmest greetings from Hotel Lucky Chinatown!Thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit. We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand. Through your valuable feedback, we are able to determine the aspects we are good at, and the areas of concern that we need to look into and give immediate attention and action. Thank you again and we look forward to welcome you back here at Hotel Lucky Chinatown.

10/10 Eccellente

Susan, Pearland

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
My kids stayed for more than a week & I did for 15 days. The staff are super friendly. Since it was a long stay, Renz, one of the room attendant was able to coordinate with me with regards to bed linen change & room clean up (which I didn't do every day). He always remembered to give me my ration of water bottles for the day & filled my depleted toiletries. This property is just beside the mall. It is very convenient for shopping & meeting up with friends & families due to the variety of restaurants in the mall.
Soggiorno di 8 notti a maggio 2023
Risposta di Hotel Lucky Chinatown Team, il giorno 11 giu 2023
Dear Ms Susan, Warmest greetings from Hotel Lucky Chinatown!We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. We are very happy to know that you enjoyed the experience. It is with so much delight to learn as well that you appreciate our products and services as we always aim at providing you with a quality one. We have shared your good words to our team especially to Renz, to keep all of our team them motivated in rendering service excellence at all times.We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.Sincerely,

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a maggio 2023
Risposta di Hotel Lucky Chinatown Team, il giorno 23 mag 2023
Warmest greetings from Hotel Lucky Chinatown!We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. We are very happy to know that you enjoyed the experience. It is with so much delight to learn as well that you appreciate our products and services as we always aim at providing you with a quality one. We have shared your good words to our team and this will keep them motivated in rendering service excellence at all times.We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.Sincerely,

2/10 Terribile

Joy

Soggiorno di 2 notti a maggio 2023
Risposta di Hotel Lucky Chinatown Team, il giorno 11 giu 2023
Dear Ms. Joy,Warmest greetings from Hotel Lucky Chinatown!We would like to thank you for taking time to share your feedback on your recent stay with us. It is with sincere regret to learn about your dissatisfaction while within our care. We are truly sorry that we fell short of your expectations on us. Please know that we have taken serious note of your comments, rest assured that we are making appropriate actions to avoid recurrence and inconvenience to our valued guests. We sincerely hope that your recent unfortunate encounter will not deter you from coming back, and you will give us the opportunity to show that it is not our brand standard.Thank you and we look forward to welcome you back and be of service to you again here at Hotel Lucky Chinatown.Sincerely,

6/10 Soddisfacente

Maria Isabel

Mi è piaciuto: Personale e servizio e servizi
The staff members in this hotel are polite, friendly, and helpful. However, the linen, bath towels, and floor mat towels are stained and dirty looking. Also, there are cockroaches crawling on the floor and walls.
Soggiorno di 26 notti a marzo 2023
Risposta di Charlton , il giorno 12 apr 2023
Dear Ms. Maria Isabel, Warm greetings from Hotel Lucky Chinatown!Thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit. We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand. Through your valuable feedback, we are able to determine the aspects we are good at, and the areas of concern that we need to look into and give immediate attention and action. Thank you again and we look forward to welcome you back here at Hotel Lucky Chinatown.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent in all aspect! Comfort, location, cleanliness and service!!!
Soggiorno di 2 notti a febbraio 2023
Risposta di Hotel Lucky Chinatown Team, il giorno 1 mar 2023
Dear Guests,Warm greetings from Hotel Lucky Chinatown!We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. We are very happy to know that you enjoyed the experience. It is with so much delight to learn as well that you appreciate our products and services as we always aim at providing you with a quality one. We have shared your good words to our team and this will keep them motivated in rendering service excellence at all times.We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.Sincerely,

6/10 Soddisfacente

Iwona

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Not that great
Just for one night before we headed home. Breakfast a bit of a disapointment, only 3 options to choose from, waited a while for it, then received it cold. When comunicated this with the staff was essentially ignored. As much as the room was what fine the customer care wasn't.
Soggiorno di 1 notte a febbraio 2023
Risposta di Hotel Lucky Chinatown Team, il giorno 1 mar 2023
Dear Guests,Warm greetings from Hotel Lucky Chinatown!We would like to thank you for taking time to share your feedback on your recent stay with us. It is with sincere regret to learn about your dissatisfaction while within our care. We are truly sorry that we fell short of your expectations on us. Please know that we have taken serious note of your comments, rest assured that we are making appropriate actions to avoid recurrence and inconvenience to our valued guests. We sincerely hope that your recent unfortunate encounter will not deter you from coming back, and you will give us the opportunity to show that it is not our brand standard.Thank you and we look forward to welcome you back and be of service to you again here at Hotel Lucky Chinatown.

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2022
Risposta di Hotel Lucky Chinatown, il giorno 28 nov 2022
Warm greetings from Hotel Lucky Chinatown!We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.

2/10 Terribile

Patrick

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No hot water for shower.
Soggiorno di 1 notte a novembre 2022
Risposta di Hotel Lucky Chinatown, il giorno 21 nov 2022
Warm greetings from Hotel Lucky Chinatown!We would like to thank you for taking time to share your feedback on your recent stay with us. It is with sincere regret to learn about your dissatisfaction while within our care. Rest assured that we are making appropriate actions to avoid recurrence and inconvenience to our valued guests. Thank you and we look forward to welcome you back and be of service to you again here at Hotel Lucky Chinatown.

8/10 Buono

Solita

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked that it is connected to a very nice Mall where you can have good places to eat, good stores to shop and even a grocery. If you like Chinatown, then here's the hotel for your perfect convenience. Though it is not a 5-star, it suffices for good eats, good shopping, and a decent place to stay. I love the free parking as it is quite difficult to find parking in this location.
Soggiorno di 1 notte a novembre 2022
Risposta di Hotel Lucky Chinatown, il giorno 17 nov 2022
Warm greetings from Hotel Lucky Chinatown!We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. It is with so much delight to learn that you found the location convenient. We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.

8/10 Buono

Hiroshi

Viaggio di gruppo
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
個室内に多少の手狭感はあるが、豪華なステイを望まなければ必要十分。質感も悪くない。 ただし市街地に位置しタワー型ではないため、景観は望めない。 一方、特筆すべきは共用部の広さであり、広々として解放感にあふれている。 コスパで考えれば、利用価値は十分に合格点だと思われる。また利用したい。
Soggiorno di 4 notti a settembre 2022
Risposta di Hotel Lucky Chinatown, il giorno 10 ott 2022
Warm greetings from Hotel Lucky Chinatown!Thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit as we are able to determine the areas of concern that we need to look into and give immediate attention and action. Thank you again and we look forward to welcome you back here at Hotel Lucky Chinatown.

10/10 Eccellente

John, Maple Ridge

Soggiorno di 1 notte a settembre 2022

10/10 Eccellente

Sherry

Soggiorno di 3 notti a settembre 2022

8/10 Buono

Fe

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
It is near restaurants and shopping areas.
Soggiorno di 1 notte ad agosto 2022
Risposta di Hotel Lucky Chinatown, il giorno 10 ago 2022
Warm greetings from Hotel Lucky Chinatown! We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. It is with so much delight to learn that you found the location convenient. We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.

10/10 Eccellente

Josephine

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and amenities at a competetive price. Staffs are very friendly and accommodating. Price of food at the cafe was comparable if not cheaper than the ones nearby. I used this hotel to voluntarily self isolate. Nearby shopping malls are popular with the locals. Lots of choices for dining also in the area.
Soggiorno di 3 notti a luglio 2022
Risposta di Hotel Lucky Chinatown, il giorno 18 lug 2022
Dear Ms. Josephine, Warm greetings from Hotel Lucky Chinatown! It is with so much delight to learn that you appreciate our products and services as we always aim at providing you with a quality one. We have shared your good words to our team and this will keep them motivated in rendering excellent service at all times. We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.

10/10 Eccellente

Stephen

Soggiorno di 3 notti a giugno 2022
Risposta di Hotel Lucky Chinatown, il giorno 1 lug 2022
Warm greetings from Hotel Lucky Chinatown! We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.

10/10 Eccellente

Pushan

Soggiorno di 3 notti a maggio 2022
Risposta di Hotel Lucky Chinatown, il giorno 16 mag 2022
Warm greetings from Hotel Lucky Chinatown! We would like to express our gratitude for staying with us, and for taking time to share your valuable feedback. We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.

8/10 Buono

Curtis

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Excellent hotel for Chinatown.
The hotel is perfectly located in Chinatown. Staff are friendly and professional. The security and the safety at the hotel are excellent and very comforting & reassuring for the area of the hotel.
Soggiorno di 1 notte ad aprile 2022
Risposta di Hotel Lucky Chinatown , il giorno 4 mag 2022
It is with so much delight to learn that you appreciate our location and services as we always aim at providing you with a quality one. We have shared your good words to our team and this will keep them motivated in rendering service excellence at all times. We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.

6/10 Soddisfacente

Ebenezer

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The place and reception staff are great. However, the guards at the ground floor are constantly asking for your room number every time you pass the door. I find it very inconvenient and shows how there is lack of trust in their guests. I haven’t experienced anything like this in other hotels.
Soggiorno di 2 notti ad aprile 2022
Risposta di Hotel Lucky Chinatown, il giorno 3 mag 2022
Warm greetings from Hotel Lucky Chinatown! Thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit as we are able to determine the areas of concern that we need to look into and give immediate attention and action. Thank you again and we look forward to welcome you back here at Hotel Lucky Chinatown.

4/10 Scarso

Ronnie

Viaggio di coppia, Viaggio di lavoro, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
My siblings and I stayed here to complete our quarantine for 5 nights and 6 days. Our overall experience was terrible. Their processes and protocols lacked efficiency, staff had poor customer service and lacked attention to detail, rooms were not clean and were infested with ants and cockroaches, rooms were also small and did not look like the photos they have on their website; most importantly, the food they provided lacked variety, nutrition and flavour. I strongly DO NOT recommend staying at this hotel.
Soggiorno di 5 notti a ottobre 2021

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a gennaio 2020
Risposta di Hotel Lucky Chinatown, il giorno 29 gen 2020
Warm greetings from Hotel Lucky Chinatown! We would like to express our gratitude for staying with us and we look forward to welcome you back here at Hotel Lucky Chinatown.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Nice place to stay
Pros: Hotel was nice. Clean and staff was pleasant. Near the mall so you can shop and then just bring it to your room, as a bridge connects the mall and parking lot to the hotel. Cons: It was just confusing that the reception is on the 4th flr. Concierge on the 1st floor. They are still doing construction so expect to hear a lot of noise. The tap came out of the faucet, i asked for it to be fixed, the person came but have to leave as he doesnt have any tools with him. Have to call reception as it was already late. The drainage is slow so while showering you have to turn off the shower so thr dirty water won't overflow. * didn't try the breakfast.
Soggiorno di 1 notte a gennaio 2020
Risposta di Hotel Lucky Chinatown, il giorno 22 gen 2020
Warm greetings from Hotel Lucky Chinatown! Thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit. We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand. Through your valuable feedback, we are able to determine the aspects we are good at, and the areas of concern that we need to look into and give immediate attention and action. Thank you again and we look forward to welcome you back here at Hotel Lucky Chinatown.

10/10 Eccellente

Jackilyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a dicembre 2019
Risposta di Hotel Lucky Chinatown, il giorno 14 gen 2020
We would like to express our gratitude for staying with us and we look forward to welcoming you back here at Hotel Lucky Chinatown.

8/10 Buono

Aubrey

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Value for money
Place was ok considering the price I paid for it. The only thing unpleasant is that the parking is shared with the mall and we had issues exiting the area early in the morning
Soggiorno di 2 notti a dicembre 2019
Risposta di Hotel Lucky Chinatown, il giorno 10 gen 2020
Warm greetings from Hotel Lucky Chinatown! Thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit. Through your valuable feedback, we are able to determine the aspects we are good at, and the areas of concern that we need to look into and give immediate attention and action. Thank you again and we look forward to welcome you back here at Hotel Lucky Chinatown.

6/10 Soddisfacente

Michael, Calf

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
The nice thing about this place is walking distance to the markets for shopping but the breakfast is very small not a lot to choose from rooms are pretty dirty no Jacuzzi no pool It served it’s purpose
Soggiorno di 5 notti a dicembre 2019
Risposta di Hotel Lucky Chinatown, il giorno 2 gen 2020
Warm greetings from Hotel Lucky Chinatown! Thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit. We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand. Through your valuable feedback, we are able to determine the aspects we are good at, and the areas of concern that we need to look into and give immediate attention and action. Thank you again and we look forward to welcome you back here at Hotel Lucky Chinatown.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love the bed very strong ,very friendly staff, food was delious,area was clean ,the ameaties were exellent
Soggiorno di 9 notti a novembre 2019
Risposta di Hotel Lucky Chinatown, il giorno 27 dic 2019
Warm greetings from Hotel Lucky Chinatown! It is with so much delight to learn that you appreciate our products and services as we always aim at providing you with a quality one. We have shared your good words to our team and this will keep them motivated in rendering service excellence at all times. We thank you once again and looking forward to welcome you back here at Hotel Lucky Chinatown.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Quartier très encombré. Difficile pour circuler. Service de chambre laisse à désirer, oublie de remettre et même de faire la chambre.
Soggiorno di 5 notti a dicembre 2019
Risposta di Hotel Lucky Chinatown, il giorno 23 dic 2019
Warm greetings from Hotel Lucky Chinatown! Thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit. We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand. Through your valuable feedback, we are able to determine the aspects we are good at, and the areas of concern that we need to look into and give immediate attention and action. Thank you again and we look forward to welcome you back here at Hotel Lucky Chinatown.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room with window facing courtyard, preferable with city view
Soggiorno di 1 notte a novembre 2019
Risposta di Reservations Officer, il giorno 20 nov 2019
Thank you for staying with us! We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand. Thank you again and we look forward to welcome you back here at Hotel Lucky Chinatown.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Not enough food choice for breakfast.. Great Location.
Soggiorno di 3 notti a ottobre 2019
Risposta di Reservations Officer, il giorno 12 nov 2019
Warm greetings from Hotel Lucky Chinatown! Thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit. We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand. Through your valuable feedback, we are able to determine the aspects we are good at, and the areas of concern that we need to look into and give immediate attention and action. Thank you again and we look forward to welcome you back here at Hotel Lucky Chinatown.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Only issue is not enough food choices for breakfast. Great Stay..
Soggiorno di 1 notte a ottobre 2019
Risposta di Reservations Officer, il giorno 12 nov 2019
Warm greetings from Hotel Lucky Chinatown! Thank you for staying with us, and we are grateful as well for sharing your feedback on your recent visit. We truly appreciate your effort in giving your comments as we deem all these important in continuing to improve our brand. Through your valuable feedback, we are able to determine the aspects we are good at, and the areas of concern that we need to look into and give immediate attention and action. Thank you again and we look forward to welcome you back here at Hotel Lucky Chinatown.

8/10 Buono

Marc

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a settembre 2019
Risposta di Reservation Officer, il giorno 12 nov 2019
Warm Greetings from Hotel Lucky Chinatown! Thank you for the positive rating that you have given to us. We look forward to seeing you again in the future.

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
The ambience of the entrance. Friendly staff. Location is excellent, connected to Chinatown Mall.
Soggiorno di 3 notti a settembre 2019
Risposta di GC, il giorno 25 set 2019
Greetings from Hotel Lucky Chinatown! We would like to say thank you and appreciate your stay at our hotel. Looking forward for your future reservations.

10/10 Eccellente

Cristina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
awesome customer service
The room is clean and very confortable to stay in. Staff were very helpful.
Soggiorno di 1 notte ad agosto 2019
Risposta di Gian Carlo, il giorno 7 ago 2019
Hi Cristina, Greetings from Hotel Lucky Chinatown! Thank you for your warm feedback regarding your stay with our hotel. We really appreciate it. We are all happy to welcome you again! Thank you.

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Location n service
Soggiorno di 1 notte a luglio 2019
Risposta di Gian Carlo, il giorno 16 lug 2019
Greetings from Hotel Lucky Chinatown! We appreciate giving us the rating of 5/5. Also, we are very much delighted to welcome you again in our Hotel for your continuous support and positive experience.

10/10 Eccellente

Kouichi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2019
Risposta di Princess Ann, il giorno 20 giu 2019
Greetings from Hotel Lucky Chinatown! Hi Sir Koiichi, Thank you so much for your feedback.We hope to welcome you again soon.