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Recensioni per Parque Espana Residence Hotel

3 out of 5
Parque Espana Residence Hotel
5309 East Asia Drive, Filinvest Corporate City, Alabang, Muntinlupa, Manila

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 72 su 233 recensioni" "
Valutazione di 8 - Buono. 99 su 233 recensioni" "
Valutazione di 6 - Soddisfacente. 45 su 233 recensioni" "
Valutazione di 4 - Scarso. 9 su 233 recensioni" "
Valutazione di 2 - Terribile. 8 su 233 recensioni" "

8,0/10

Pulizia

8,2/10

Personale e servizio

7,8/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Gliceria

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Staff are very nice and friendly
Soggiorno di 1 notte a febbraio 2024
Risposta di John Cid, il giorno 9 feb 2024
Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager

10/10 Eccellente

Jennifer

Soggiorno di 1 notte a gennaio 2024
Risposta di John Cid, il giorno 29 gen 2024
Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager

4/10 Scarso

Audun

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 2 notti a gennaio 2024
Risposta di John Cid, il giorno 10 gen 2024
Dear Valued Guest,Thank you for staying with us and for taking the time to share your experience.Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon!Best regards,John Cid Operations Manager

2/10 Terribile

cherina

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bad customer service
Zero customer service, we've waited for almost an hour for just a burger and pasta. The F&B staff left us at the roof deck without anymore assistance after serving the late food. The food was serve cold already. The staff are not accommodating even the front desk.
Soggiorno di 1 notte a novembre 2023
Risposta di John Cid, il giorno 24 dic 2023
Dear Valued Guest,Thank you for staying with us and for taking the time to share your experience.Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon!Best regards,John Cid Operations Manager

8/10 Buono

EDJIE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Celebrating my Moms Birthday, amazing place and good accommodations
Soggiorno di 2 notti a ottobre 2023
Risposta di John Cid, il giorno 10 ott 2023
Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager

2/10 Terribile

NEIL

Soggiorno di 1 notte a ottobre 2023
Risposta di John Cid, il giorno 10 ott 2023
Dear Valued Guest,Thank you for staying with us and for taking the time to share your experience.Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon!Best regards,John Cid Operations Manager

10/10 Eccellente

Oyama

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
部屋はかなり広く快適。（広すぎて行ったり来たりするひつようあるくらい。）キッチンもついているので自宅のような使用もできます。
Soggiorno di 3 notti a settembre 2023
Risposta di John Cid, il giorno 10 ott 2023
Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager

10/10 Eccellente

Priscilla

Soggiorno di 2 notti a marzo 2023
Risposta di John Cid, il giorno 21 mar 2023
Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager

8/10 Buono

EUNJIN

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
거실과 주방이 따로 되어있어서 매우 만족스러웠다 방도 깔끔하고 좋았다 옆에 건물의 공사소리가 매우 시끄러워서 낮에는 방에 있기가 힘들었고 화장실 샤워기가 천장형에다 오래되어서 사용하기 불편했다 위치나 룸컨디션은 좋았고 넓고 쾌적했다
Soggiorno di 3 notti a febbraio 2023
Risposta di John Cid, il giorno 21 mar 2023
Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. Your feedback is important to us as it helps us improve our services and facilities. We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager

6/10 Soddisfacente

Anna Marie

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a gennaio 2023
Risposta di John Cid, il giorno 13 feb 2023
Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager

6/10 Soddisfacente

KENJI

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
受付で英語で早口で説明され、全く理解できなかった。理解させようとする工夫も全く感じられない。部屋にフェイスタオルがなかった。バスタオルでカバー。
Soggiorno di 1 notte a gennaio 2023
Risposta di John Cid, il giorno 12 gen 2023
Dear Valued Guest,Thank you for staying with us and for taking the time to share your experience.Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon!Best regards,John Cid Operations Manager

8/10 Buono

KENJI

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
英語で早口で説明されても理解できない。できれば一般的な説明などは日本語にした資料を提示してほしい。
Soggiorno di 1 notte a gennaio 2023
Risposta di John Cid, il giorno 12 gen 2023
Dear Valued Guest,Thank you for staying with us and for taking the time to share your experience.Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon!Best regards,John Cid Operations Manager

10/10 Eccellente

YESEUL

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura

10/10 Eccellente

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2022
Risposta di John Cid, il giorno 4 gen 2023
Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager

10/10 Eccellente

Eulogia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a settembre 2022
Risposta di John Cid, il giorno 30 set 2022
Dear Valued Guest,Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel.We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work.We hope to have the pleasure of welcoming you again in the future.Best regards,John Cid Operations Manager

10/10 Eccellente

Ana, phoenix

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Parking on level one is scary— I almost hit my car in the wall—-Breakfast buffet is amazing! Will go back again next yr for my home vacation- love the 3 bedroom renovation! And love the sanitizing booth on every corner— keep it to make everyones safe- over all stay is GREAT!
Soggiorno di 2 notti a luglio 2022
Risposta di John Cid, il giorno 10 ago 2022
Dear Ana, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

10/10 Eccellente

Esperanza

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Very nice and kind crew
Soggiorno di 1 notte a luglio 2022
Risposta di John Cid, il giorno 18 lug 2022
Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

10/10 Eccellente

REYANNE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staffs are friendly and accommodating. Even gave additional 1 hour for check out since checking in process took more than half an hour. Breakfast and food are nice. Will consider to come back here.
Soggiorno di 1 notte ad aprile 2022
Risposta di John Cid, il giorno 5 mag 2022
Dear Reyanne, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The entire staff's friendliness and willingness to help made a HUGE DIFFERENCE. They were attentive, eager to assist and help to address needs and concerns. Their happy disposition in delivering their work makes this place a great way for your stay to even be even more worth for the memory. Thank you for your genuine warmth and hospitality! Truly Filipino!!!
Soggiorno di 2 notti ad aprile 2022
Risposta di John Cid, il giorno 5 mag 2022
Dear Michael, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

8/10 Buono

Wanwho

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a gennaio 2022
Risposta di John Cid, il giorno 9 feb 2022
Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

10/10 Eccellente

Danilo, Los Angeles

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Thank you it is an excellent place and I will return
Soggiorno di 1 notte a gennaio 2022
Risposta di John Cid, il giorno 26 gen 2022
Dear Danilo, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

10/10 Eccellente

Richard

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Parking fee
It’s just very unusual to be charged with parking ticket for my colleague even as there were so much parking left and had informed that will just stay for until 9pm only due to we are too tired
Soggiorno di 1 notte a luglio 2021
Risposta di John Cid, il giorno 4 ago 2021
Dear Richard, Thank you for staying with us and for taking the time to share your experience. Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon! Best regards, John Cid Operations Manager

8/10 Buono

Anthony

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nicely Renovated Rooms
We stayed in Parque España some time ago so it’s our first time back in about 2 years. It’s a dated structure but I always appreciated the generous space. This time, we upgraded ourselves to a renovated room. It didn’t disappoint. The design was simple and, most of all, very clean. Wish we could have stayed longer.
Soggiorno di 1 notte a gennaio 2021
Risposta di John Cid, il giorno 28 gen 2021
Dear Anthony, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

2/10 Terribile

Erickson

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2021
Risposta di John Cid, il giorno 20 gen 2021
Dear Valued Guest, Thank you for staying with us and for taking the time to share your experience. Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon! Best regards, John Cid Operations Manager

10/10 Eccellente

John Bernard Angelo

Soggiorno di 1 notte a dicembre 2020
Risposta di John Cid, il giorno 1 gen 2021
Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

6/10 Soddisfacente

Tomas

Viaggio di gruppo
Soggiorno di 1 notte a novembre 2020
Risposta di John Cid, il giorno 14 dic 2020
Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

10/10 Eccellente

Daniel John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2020
Risposta di John Cid, il giorno 3 nov 2020
Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Everything is good and all the room is cleaned and nice
Soggiorno di 2 notti a marzo 2020
Risposta di John Cid, il giorno 20 mar 2020
Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

8/10 Buono

Eleonor

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Satisfied.
Good.
Soggiorno di 1 notte a febbraio 2020
Risposta di John Cid, il giorno 2 mar 2020
Dear Eleonor, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

8/10 Buono

Hiro, 日本

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
以前駐在していた際に出張者の滞在先として利用していました。 目新しさはありませんが以前とスタッフの対応等変わりなく安心して宿泊できました。
Soggiorno di 1 notte a gennaio 2020
Risposta di John, il giorno 4 feb 2020
Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

8/10 Buono

yong ho

Viaggio di gruppo, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 11 notti a novembre 2019
Risposta di John Cid, il giorno 11 dic 2019
Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

10/10 Eccellente

ervin

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a novembre 2019
Risposta di John Cid, il giorno 2 dic 2019
Dear Ervin, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a novembre 2019
Risposta di John Cid , il giorno 21 nov 2019
Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

6/10 Soddisfacente

Aurea

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a novembre 2019

6/10 Soddisfacente

Jonathan, Daphne, Alabama, USA

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The staff was very professional and quick to respond to any issue we had. However, there were issues with ants and roaches. One large roach was found alive and another was found dead in the sheets. A pipe had also busted leaving a sewage scent even after the employee installed an ionizer. Other flies and mosquitos were also noticed. Options for food were decent. Prices to do laundry were ridiculously high. I probably will not ever stay there again.
Soggiorno di 11 notti a novembre 2019
Risposta di John Cid, il giorno 18 nov 2019
Dear Jonathan, Thank you for staying with us and for taking the time to share your experience. Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon! Best regards, John Cid Operations Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a novembre 2019
Risposta di John Cid, il giorno 18 nov 2019
Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

6/10 Soddisfacente

GUCHI

Mi è piaciuto: Pulizia e personale e servizio
・説明にも喫煙ルーム有りになっており喫煙ルームをリクエストしたが、ホテルに行くと喫煙ルームはないとのこと。それであれば説明から外してほしいし、受付ないでほしい。 ・セキュリティＢｏｘが壊れていた。
Soggiorno di 3 notti a ottobre 2019
Risposta di John Cid, il giorno 4 nov 2019
Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. Your feedback is important to us as it helps us improve our services and facilities. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The drainage is not good on the sink and in the bathroom. The A/C is quite old and can't really provide the ideal temperature. The whole unit was very spacious and the location is really nice.
Soggiorno di 1 notte a ottobre 2019
Risposta di John Cid, il giorno 22 ott 2019
Dear Valued Guest, Thank you for staying with us and for taking the time to share your experience. Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon! Best regards, John Cid Operations Manager

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Outstanding staff, helpful and knowledgeable! Location is great. Only complaint is the awful smell of the water in the shower/bathroom.
Soggiorno di 1 notte a settembre 2019
Risposta di John Cid, il giorno 26 set 2019
Dear Valued Guest, Thank you for staying with us and for taking the time to share your experience. Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon! Best regards, John Cid Operations Manager

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti a settembre 2019
Risposta di John Cid, il giorno 11 set 2019
Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. Your feedback is important to us as it helps us improve our services and facilities. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pleasant staff and accessible to everything. However, everything that you ask extra you have to pay for, i.e., blanket, parking, which are free from other hotels. The room that I normally book (same price range) became smaller and they charged me almost 50% more for an upgrade per night.
Soggiorno di 6 notti ad agosto 2019
Risposta di John Cid, il giorno 24 ago 2019
Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. Your feedback is important to us as it helps us improve our services and facilities. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad agosto 2019
Risposta di John Cid, il giorno 19 ago 2019
Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 13 notti ad agosto 2019
Risposta di John Cid, il giorno 19 ago 2019
Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

8/10 Buono

Rowena

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very relaxing, swimming pool could be bigger. Staff are amazing.
Soggiorno di 1 notte ad agosto 2019
Risposta di John Cid, il giorno 7 ago 2019
Dear Rowena, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

10/10 Eccellente

Raymon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was an excellent stay... I am sure I will stay there again.
Soggiorno di 1 notte a luglio 2019
Risposta di John Cid, il giorno 1 ago 2019
Dear Raymon, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
budget friendly
Soggiorno di 1 notte a luglio 2019
Risposta di John Cid, il giorno 30 lug 2019
Dear Valued Guest, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

8/10 Buono

Federico

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Poor Man’s Ascott
I used to call this “Poor Man’s Ascott” compared to the more popular Ascott Hotel in Makati. Awesome staff and service but they have let the rooms deteriorate, i.e., spaces where removed appliances used to be were left exposed, untidy and annoying eyesore. Great location but you get what you pay for in terms of facility as well as the types of clientele - loud, inconsiderate, party animlas that go past 2:00 AM.
Soggiorno di 3 notti a luglio 2019
Risposta di John Cid, il giorno 24 lug 2019
Dear Federico, Thank you for staying with us and for taking the time to share your experience. Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon! Best regards, John Cid Operations Manager

10/10 Eccellente

Sangmin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Kindly staff, Clean, big room, good location
Soggiorno di 1 notte a luglio 2019
Risposta di John Cid, il giorno 22 lug 2019
Dear Sangmin, Thank you for taking the time to share your wonderful experience with us following your recent visit to Parque Espana Residence Hotel. We were delighted that you had a comfortable stay and appreciated the service provided to you. Your positive comments will be shared with the team. This will definitely motivate them to keep up the good work. We hope to have the pleasure of welcoming you again in the future. Best regards, John Cid Operations Manager

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
I had to request for them to fix the water, only hot water was coming out. The dining ware set in the cupboard was dirty, the guy who fixed the faucet said he would request housekeeping to change it but nobody came.
Soggiorno di 1 notte a luglio 2019
Risposta di John Cid, il giorno 22 lug 2019
Dear Valued Guest, Thank you for staying with us and for taking the time to share your experience. Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon! Best regards, John Cid Operations Manager

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a luglio 2019
Risposta di John Cid, il giorno 22 lug 2019
Dear Valued Guest, Thank you for staying with us and for taking the time to share your experience. Please accept my apologies if you had some inconvenience during your stay. Rest assured, your concerns are highly noted and will be addressed by the Management team accordingly. Your feedback is important to us as it helps us improve our services and facilities. We still look forward to having you around again soon! Best regards, John Cid Operations Manager