When we checked in at about 4.30pm the room we were given was not cleaned from the previous tenant's visit. The bed was unmade, the garbage was not removed. Upon calling the reception they requested us to wait until the housekeeper made the room. As we had come in much later than the check-in time, after complaining about the room being unprepared for our visit we were shown another room. This was already prepared. The room was adequate although the ceiling was very low and we kept bumping our heads on the ceiling lamp. Overall, our experience was disappointing because of the first impression we received. Staff also blamed the housekeeper for not having done their job although it was clearly not the only fault of the housekeeper.