10/10 Eccellente
Colleen
Viaggio di coppia
21 nov 2025
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
I visited for my birthday and was alone before my husband arrived. The service first started at the airport where I didn’t have any internet and was unable to withdraw cash. One of the guys from the hotel connected me to his hotspot so I could access my banking app. Honestly I wouldn’t have known what to do, if he never helped me as I had zero money on me.
Then at the hotel I was greeted by Youssef and what can I say except what a man! He showed me around the hotel and at breakfast on my birthday he arranged for him & staff to sing happy birthday to me, which was such a nice surprise. He also told me to visit next door at RITZI where again the fun started. The show was amazing and I meet some new friends courtesy of Youssef.
The door staff and restaurant staff are all amazing.
We had a room at the back away from the road noise. But when I saw one of the front facing rooms on the 4th floor. I wish we had requested one. But room was still lovely and spacious with a balcony.
My issue with the room is that there were only 4 hangers, we requested more from reception but they never arrived.
I didn’t get to the door in time and one of the cleaners opened the door. I had underwear on, but bless her she maintained my modesty 😂
The hotel is across the road from the train station. 20 mins walk (5 mins car) to Menara Mall and Gueliz. Around 20 mins drive to Marjorelle Jardin and the old square. Hotel has personal taxi or you can get at the train station or outside hotel.
Colleen
Soggiorno di 4 notti a novembre 2025