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Recensioni per Relais il Chiostro

Relais il Chiostro
Piazza San Francesco 1, Massa Lubrense, NA

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 8 su 11 recensioni" "
Valutazione di 8 - Buono. 1 su 11 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 11 recensioni" "
Valutazione di 4 - Scarso. 1 su 11 recensioni" "
Valutazione di 2 - Terribile. 0 su 11 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

7,4/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Stefania

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2022

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tutto molto perfetto, i proprietari squisiti, ritorneremo
Soggiorno di 1 notte a maggio 2021

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 3 notti a luglio 2019
Risposta di Arianna, il giorno 30 lug 2019
In quanto anonima non merita risposta.

10/10 Eccellente

David

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
This was one of the highlights of our 10 day tour of Italy. Antonio, the manager, was exceptionally friendly and engaging. The converted monastery was beautifully renovated and very comfortable. This is a perfect base to visit Sorrento and/or ferry to the Amalfi coast or Capri.
Soggiorno di 1 notte a ottobre 2023

10/10 Eccellente

Luciana, Miami

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The place is very unique , Sabrina is very helpfull and sweet, the amenity need a little improvement , but overall the place is realy good! One thing , on friday you can not park near by
Soggiorno di 2 notti a settembre 2023

6/10 Soddisfacente

Eric, Haverford

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
This out-of-the-way hotel was a disappointment. The pictures don’t represent the general decrepit and shabby nature of the place. At the dead-end of a small village road, it was very tough to find (small sign just next to the front door) and inside a pretty run-down cloister/monastery. While the concept of staying in a unique place is appealing, the overall experience wasn’t great because the execution is off. The highlight was the friendly staff, cleanliness of the room and check-in area (despite some funky bathroom doors), and room AC in a very hot time of year. The lowlight was the bad Wi-Fi, small/cramped bathroom where we had day without functioning water, and the general condition of the property. Be prepared to lug all suitcases up an entry ramp and then two flights of stairs. Also, Friday is market day and we needed to park our car 450meters away the night before (otherwise car is towed) which wasn’t ideal on the day of our checkout. I don’t want to give a bad review but feel like I need to be honest so that others go in open to what this property is and isn’t.
Soggiorno di 3 notti ad agosto 2022
Risposta di Arianna, il giorno 10 ago 2022
good morning your review does not deserve any response because all the defects that you have found are indicated by us that is during the booking phase to avoid that the customer when he arrives in our structure may have disappointments. unfortunately you must know that in Italy there are laws for the restoration and recovery of certain historical places and consequently it is not easy to be able to apply these regulations and to carry out restoration work, which we have managed to do inside of the rooms, but not on the building (it would take millions of euros) but that Italian law absolutely prohibits being able to modify it. unfortunately it is not our fault if you have not read all the characteristics that we send already in the booking phase including that of the market which unfortunately is not something dependent on our will. however I like to remember her drinking drinks on the terrace and complimenting her on the structure and the breakfast, do we have any falsehoods? last thing: the photos are more than truthful. Bye

10/10 Eccellente

Jonas

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a giugno 2022

10/10 Eccellente

Marcel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
It was a great location , very nice lady when we checked in. Ariana made us a great breakfast every morning. Beautiful monastry! We loved it!
Soggiorno di 3 notti a giugno 2022

10/10 Eccellente

Maren

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Super schöner Kurztrip
Super cooles B&B, vor allem die Dachterasse mit diesem einmaligen Ausblick ist toll. Ebenso die Gastgeber! Das Frühstück ist super nett, es gibt ausreichend Cappucino und Espressis :-) Empfehlen können wir auch das Restaurant gleich neben an bei Claudio.
Soggiorno di 3 notti a luglio 2019
Risposta di Arianna, il giorno 22 lug 2019
thank you very much. I'm very happy that I meet you and your group.

8/10 Buono

Florian

Mi è piaciuto: Personale e servizio
Klosterhotel mit schöner Dachterrasse
Sehr nette Gegend und Unterkunft mitten in einem aktiven Kloster.
Soggiorno di 3 notti a luglio 2019
Risposta di Arianna, il giorno 22 lug 2019
Your'are a beautiful group. Thank you very much,

10/10 Eccellente

Olga

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A very tastefull hotel in an ancient cloister
A really beautiful place with an amazing view from the terrasse to the sea! A very interesting experience, the hotel is situated in an ancient cloister. As soon as you enter into the building, you feel like in a completely different world. There's a garden inside the cloister and our room was giving a view on a typical lemon garden outside. The whole hotel is very clean, well maintained, decorated with lots of taste! The girl on the reception was really nice and gave us a lot of advices. She spoke very good English and French, and the owners of the hotel speak English as well, so it was very simple to communicate. The only but: a church is still working, so you'll be probably woken up at 5 o'clock in the morning with the church bells, and again at 8 o'clock or something like this. The isolation from the corridors was not very well, so we've heard a group of guests shouting in the night. But everything else was great! I'd stay here again if I visit the Sorrento area once more!
Soggiorno di 1 notte ad aprile 2019
Risposta di Arianna, il giorno 9 mag 2019
Thank you very much