Vacanze Mata Chalupe

this was not what I expected. The grounds itself were beautiful but the honeymoon suite was not as expected. My deck where my so-called private pool was all broken down where my husband stubbed his toe and my flip-flop got stuck. It was not what we paid extra for. You don’t really have your own private pool as you could see right next-door to your neighbors and there are rooms on top of you that people can just look down and talk to you. I will say that the staff there are very, very nice and helpful but if you are not bilingual, you will have a very hard time understanding please make sure you have your translator app in the Dominican Republic. One peanut dropped on the floor in my room and I had about 1 million ants which they did take care of. I couldn’t use the Jacuzzi tub as the water was coming out dirty. When you’re thinking you’re getting an ocean front room and their cabana is in front of your room. It’s not really oceanfront. The room service food is cold and not great. Definitely eat at the restaurant. I would not suggest getting any room service twice. We ordered their breakfast and dinner and it was just not worth it. I would never go back here. They should have someone to help tour the ground as we really didn’t know where everything was and since we paid an extra thousand dollars for the room that we got we were hoping for some compensation back, but they were unwilling to do that. i’m very disappointed. Like I said staff was wonderful though.

I was really excited about coming here from all the positive YouTube videos. I was disappointed when I got here. Bugs all over my pillows. For a resort that is not that old it's very worn out. Things were closed like the swim up bar. Lunch wasn't always open for lunch at the buffet. Room service workers are really rude when taking orders for food. Other staffs were really nice. Restaurant food was good. Buffet was not good. Overall it's a nice place but I wouldn't say it's the best of the best like the reviews on YouTube were saying.

Ottima accoglienza al check-in, resort pulito e ben organizzato, buon cibo e vario, spiaggia bella con sabbia bianca fine caraibica e bel mare. Erick ci ha assistito in tutto e ci ha aiutato in ogni momento, grazie. Lo consigliamo e magari ci torneremo.