Dear Franchesca,We are truly sorry to hear that your experience didn't match your expectations. Your satisfaction is important to us, and we strive to provide accurate representations of our hotel. We value your input and would like to make things right. We hope to have the opportunity to address your concerns and regain your trust in the future.Sincerely, Hotel Manager

Dear Marrion,We sincerely apologize for the mistake with your room key and the inconvenience it caused. It's unacceptable for our guests to experience such situations. We're thankful for the understanding of the guest in the room you entered, and we'll take immediate steps to prevent such incidents in the future. Your safety and comfort are our top priorities, and we appreciate your patience and understanding.Sincerely, Hotel Manager

Dear Gabriele,Thanks for your kind feedback. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear Lori,We are sorry to hear about the issues you encountered during your stay. Cleanliness and functioning amenities are essential aspects of our accommodations, and we apologize for falling short in these areas. Your feedback is valuable, and we'll address these issues with our housekeeping and maintenance teams to ensure improvements are made. We understand that you didn't come to Memphis just to stay in a room, and we regret that your experience with us did not meet your expectations. We apologize for any inconvenience caused.Sincerely, Hotel Manager

Dear James,We are truly sorry to hear about the numerous issues you encountered during your stay. Your comfort and satisfaction are our top priorities, and it's unacceptable that we fell short of meeting your expectations. We take your feedback seriously and will address these concerns with our maintenance team immediately to ensure that necessary repairs are made and that our facilities are properly maintained. Additionally, we'll review our room inventory to ensure that all amenities are present and in good condition for our guests. Sincerely, Hotel Manager

Dear Lisa,Thank you for your great feedback. We're delighted to hear that you found our rooms to be nice and affordable! Providing comfortable accommodations at a reasonable price is important to us, and we're glad that we could meet your expectations. We hope to welcome you back again in the future!Sincerely, Hotel Manager

Dear Shirley A,Thank you for your feedback. We appreciate your honesty and take your comments seriously. We're always looking for ways to improve and provide a better experience for our guests. We hope to have the opportunity to exceed your expectations in the future.Sincerely,Hotel Manager

Dear Doreen,Thank you for your kind feedback. We apologize for the inconvenience you experienced with the elevator odor and the burnt-out bulb in the bathroom. Maintaining a clean and comfortable environment is important to us, and we will address these issues promptly. We hope to have the opportunity to provide you with a better experience in the future. Sincerely,Hotel Manager

Dear Jennifer,We're truly sorry to hear about the cleanliness issues you encountered during your stay. Maintaining a clean and comfortable environment is a top priority for us, and we apologize for falling short of your expectations. Your feedback is invaluable, and we're taking immediate steps to address the issues you've highlighted, including ensuring that towels are clean and readily available and addressing any mold concerns in our bathrooms. We hope to have the opportunity to make it right for you in the future.Sincerely, Hotel Manager

Dear Kourtney Christopher,Thank you for your fantastic feedback. We are thrilled to hear that you had a wonderful experience during your stay with us! Shay and our team strive to provide exceptional service, and we're delighted that you found the room to be great. We hope to welcome you back for another fantastic stay in the future. Sincerely, Hotel Manager

Dear Todd,Thank you for your kind feedback. We apologize that your experience did not meet your expectations. We aim to provide comfortable and well-maintained accommodations for all our guests. Your feedback is invaluable, and we will use it to address any areas needing improvement. We hope you'll consider giving us another chance to exceed your expectations on a future visit. Sincerely, Hotel Manager

Dear Antionnette,We are truly sorry to hear about your disappointing experience at our property. Your feedback is deeply concerning and not reflective of the high standards we aim to maintain. We apologize for the lack of professionalism from our staff and the condition of your room. Rest assured, we take your concerns seriously and will address them promptly to prevent any recurrence. We understand your decision to check out early and sincerely apologize for any inconvenience caused. We hope to have the opportunity to regain your trust in the future.Sincerely, Hotel Manager

Dear Harold,Thank you for the feedback. It's nice to see that you had an overall good experience. We regret letting you down in any way. Our goal is to provide a consistently superior guest experience, and your comments are very important to us. I hope that you will visit us again. Sincerely, Hotel Manager

Dear Tony,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear phurita,We have taken note of your remark about the bed bugs issue during your stay which is very unusual. We are regularly taking pest control measures on our property but will check it further. Anyhow, our apologies for the inconvenience. The issue will be perfectly resolved. You will have a pleasant stay next time. Looking forward to seeing you back. Sincerely, Hotel Manager

Dear Willie,We're truly sorry to hear about the issues you encountered during your stay. Your feedback regarding the leaking shower head, missing lock, and smoke smell is concerning, and we apologize for any inconvenience caused. Rest assured, we'll address these issues promptly to ensure a more pleasant experience for our guests in the future. Sincerely, Hotel Manager

Dear Marvin,Thank you for your kind feedback. We apologize for the inconvenience you encountered during your stay. It's disappointing to hear about the issues with noise, cleanliness, and outdated facilities in your room. Your feedback is important to us, and we're taking immediate steps to address these concerns to ensure a more comfortable and enjoyable experience for our guests in the future. We appreciate your cautionary advice for future guests and hope to have the opportunity to exceed your expectations on a future visit.Sincerely, Hotel Manager

Dear Tj,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager

Dear Tj,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager

Dear staci,Our goal is to provide a consistently superior guest experience, and your comments are very important to us. We rely on guests like you to tell us when we’re doing well and when we are so we can get better. If we let you down, I apologize. We have taken note of these comments to make sure we do better than ever for future guests.Sincerely, Hotel Manager

Dear Tj,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager

Dear William,We apologize for any inconvenience caused by the lack of a functional workout facility during your stay. We'll consider it as we look for ways to enhance our amenities. We appreciate your understanding and hope to have the chance to better accommodate your needs in the future.Sincerely, Hotel Manager

Dear Darmisha,Thank you for your stay and the positive comments. Guest satisfaction is our biggest reward. We care for our guests and the people around us. Looking forward to welcoming you again. Sincerely, Hotel Manager

Dear Ashley,We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you.Sincerely, Hotel Manager

Dear shelby,We're truly sorry to hear about your unsettling experience at our hotel. Your safety and comfort are our top priorities, and we deeply regret that we fell short of your expectations. We take reports of bugs, noise, and any concerning behavior seriously. Our team will thoroughly investigate and address these issues to ensure a safer and more comfortable environment for our guests. We appreciate your feedback and the opportunity to improve our services.Sincerely, Hotel Manager

Dear Jennifer,We're genuinely sorry to hear that you had to leave. Our goal is to ensure every guest has a positive experience, and it's disheartening to learn that you were made to leave. We would like to better understand the situation and address any concerns you may have.Sincerely, Hotel Manager

Dear Teressa,We sincerely apologize for the disappointing experience you encountered during your stay. Your detailed feedback is invaluable, and we are committed to addressing each issue you've raised. Rest assured, we will thoroughly investigate the issues with the front desk, room conditions, and amenities to ensure immediate improvements. Your comfort and satisfaction are our top priorities, and we appreciate your patience as we work to rectify these shortcomings. We hope for the opportunity to make things right for you.Sincerely, Hotel Manager

Dear Alycia,Thank you for your stay and the Six ratings. From an improvement point of view, we look for specific & particular experience sharing. You will have a better experience next time. Our staff is always working to improve the hotel and we hope you'll stay with us again soon!Sincerely, Hotel Manager

Dear Lucia,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear José,Thank you for your recent stay at our hotel. It is gratifying to note that you had a nice experience. We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

Dear James,We are sorry that several issues combined to make your stay less than desirable. We take real pride in offering the best possible guest experience, and I understand that we let you down. You can be sure we’ll do better for you next time. Nothing means more to us than providing a pleasant guest experience.Sincerely, Hotel Manager

Dear Christina,We have taken note of your remark about the bugs issue during your stay. We are regularly taking pest control measures on our property but will check it further. Anyhow, our apologies for the inconvenience. This is not a regular feature of our hotel but your patronage is important to us. Please do consider.Sincerely, Hotel Manager

Dear Valeria,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager

Dear Robert,At this moment, we have noted your concerns as mentioned for further review and investigation. Please allow us time till we do the necessary verification of your claims. Nevertheless, we will reach out to the appropriate team leader concerning the underlying matter. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience.Sincerely, Hotel Manager

Dear Ruth,We sincerely apologize for the distressing experiences you had during your stay. Your situation is unacceptable, and we deeply regret the inconvenience and delays you encountered. We take this feedback seriously and are actively addressing the issues to prevent future occurrences. Please be assured that corrective measures will be taken. We appreciate your patience and understanding and hope for the opportunity to make it right in the future. Sincerely, Hotel Manager

Dear Guest,We apologize for your disappointing experience. We take your feedback seriously and will work to improve our services and accommodations. We appreciate your input and will strive to provide a better stay for future guests. Thank you for your comments.Sincerely, Hotel Manager

Dear Veronica,It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed on improving that. Anyway, your feedback is important to us and you can contact us any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

Dear Yaleno,Your comment is very much serious and such an incident has never been reported before. However, your observation is disturbing and we will investigate to find the real reasons. We appreciate your stay and we will ensure that this does not happen in the future. Sincerely, Hotel Manager

Dear Francis H,Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Please stay with us againSincerely, Hotel Manager

Dear Colleen,We sincerely apologize for the multiple issues you experienced during your stay with us. The presence of strong odors, lack of hot water, noise disturbances from other guests, and a broken toilet are certainly not reflective of the standard we aim to provide. Your feedback is crucial, and we will address these issues promptly to ensure a more comfortable and pleasant experience for our guests. We appreciate your understanding and hope to have the opportunity to make it right during any future visits.Sincerely, Hotel Manager

Dear Coert,We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe that pride shows in everything we do. we are disappointed that we could not satisfy you.Sincerely, Hotel Manager

Dear Anthony,Thank you for sharing your feedback with us. We appreciate your input, and we take your comment about the front desk staff seriously. Providing friendly and welcoming service is important to us, and we will certainly look into ways to enhance the friendliness of our front desk team. Your input helps us improve, and we hope to have the opportunity to provide you with an even better experience in the future. Sincerely, Hotel Manager

Dear Benjamin,Thanks for the stay but sad to see the single star. My apologies for all the inconvenience. Please share with us what made you dissatisfied so that we can address the same. Your satisfaction is prime to us. Please revert. Sincerely, Hotel Manager

Dear Licia,Thank you for the feedback. We apologize for the cleanliness issues you encountered during your stay. Your feedback is invaluable, and we take it seriously. We'll address this matter with our housekeeping team to ensure that we uphold the highest standards of cleanliness in all areas of our property. I hope you will visit again soon.Sincerely, Hotel Manager

Dear Terry,We're sorry to hear that you had a negative experience during your stay with us. We have a vigorous pest control program and can assure you that no insects are in our rooms. Please know that we take all guest concerns seriously and would appreciate the opportunity to investigate the situation and come to a resolution. We hope to have the chance to improve your experience in the future.Sincerely, Hotel Manager

Dear Charles,At this moment, we have noted your concerns as mentioned for further review and investigation. Please allow us time till we do the necessary verification of your claims. Nevertheless, we will reach out to the appropriate team leader concerning the underlying matter. We hope to be able to foster a quick response that will be satisfactory to you. Sorry for any inconvenience.Sincerely, Hotel Manager

Dear Catherine,We are sorry that we failed to meet your expectations in some ways. We take real pride in this hotel and believe pride shows in everything we do. We are very sorry that we could not satisfy you.Sincerely, Hotel Manager

We, are planning a remodel in the coming year, pls be patient with us through this process. We, do appreciate your feedback .Thnak You

Dear melissa,Thanks for being a guest at our hotel. Our apologies for the inconvenience you had with the stay. Our hospitality ensures a nice experience for our guests, but something has not worked here. Unfortunately, we could not provide you with the good staying experience which you deserved. Kindly understand and give us another chance to prove ourselves.Sincerely, Hotel Manager

Dear Jesus,Thank you so much for sharing your recent stay with us and for giving 4 out of 5. We are glad that you had a great time at our hotel and also zero complaints. We strive to provide our guests with the best service and the most comfortable stay. Kindly let us know if there are any suggestions for improvements. You are welcome again. Sincerely, Hotel Manager