This place was a mess from the moment I walked in. No one was at the front desk — I waited almost 15 minutes. The only employee around was a woman from the food area who was outside smoking and chatting on the phone. When she finally came in, she kept texting and stayed on her phone the whole time, completely ignoring me. And I wasn’t the only one — another guest was also waiting to check in. No apology, no urgency, nothing.
When I finally got to the room, it was just gross. I booked a non-smoking room, but the whole hallway smelled like smoke, and so did the room. The bedding looked like it hadn’t been changed — stained, dirty, and just nasty. I honestly don’t think it had been through a washing machine in a while.
For the money they’re charging, this place is a joke. Poor service, filthy rooms, and zero professionalism. Wouldn’t recommend it to anyone.