Una scrivania, ferro/asse da stiro, Wi-Fi gratuito, lenzuola

Recensioni per Motel 6 Metropolis, IL

2 out of 5
Motel 6 Metropolis, IL
2119 E 5th St, Metropolis, IL

Recensioni

7,2

Buono

Valutazione di 10 - Eccellente. 130 su 423 recensioni" "
Valutazione di 8 - Buono. 134 su 423 recensioni" "
Valutazione di 6 - Soddisfacente. 60 su 423 recensioni" "
Valutazione di 4 - Scarso. 48 su 423 recensioni" "
Valutazione di 2 - Terribile. 51 su 423 recensioni" "

7,0/10

Pulizia

7,8/10

Personale e servizio

6,0/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

7,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Robert

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
It was ok for the money. Had a HUGE spider crawl across the floor! Nothing a shoe couldn’t handle.
Soggiorno di 1 notte a maggio 2024

6/10 Soddisfacente

Margaret Tomaszek

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
No frills, but clean. Bathroom drain needs small repair and towel man did not speak much English.
Soggiorno di 4 notti ad aprile 2024

2/10 Terribile

Sherry

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room smells horrible. Floor is so dirty we didn't want to walk on it, obviously hadnt been cleaned forever. We had to wait for another guest to go find the front desk attendent.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 29 apr 2024
Hi Sherry,We are deeply sorry to hear about your experience. Cleanliness is a top priority, and we apologize for falling short. Your feedback is invaluable, and our housekeeping team will address these issues immediately. Hope to serve you better in the future.

10/10 Eccellente

Brad

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Older motel but good for the price.
Soggiorno di 2 notti ad aprile 2024
Risposta di Sophia CSR, il giorno 29 apr 2024
Hi Brad,Thank you for your feedback! We are glad to hear that you found our motel to be a good value for the price. We strive to provide comfortable accommodations at affordable rates. Your satisfaction is important to us, and we appreciate your patronage. We hope to have the opportunity to welcome you back for another pleasant stay in the future!

8/10 Buono

Gail

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was relatively clean. The bathroom could use a cleaning including the walls, floors, tub and ceiling. But it was okay just to take a quick shower in if you had to. Friendly staff, quiet area, about 3-5 minute drive to anything in Metropolis. Overall it was a good stay, but they shouldn’t have raised the prices so high because of the solar eclipse. $209 for one night.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 18 apr 2024
Hi Gail,Thank you for sharing your feedback with us. We are glad to hear that you found the room relatively clean and appreciated the friendliness of our staff and the quiet location. We apologize for any inconvenience regarding the cleanliness of the bathroom. Your comments are valuable, and we'll consider them to ensure a better experience for our guests. We appreciate your understanding and hope to welcome you back for a more enjoyable stay.

8/10 Buono

Michael, BOKEELIA

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice as far as Motel 6 goes. Outside lights a bit too bright I could not darken room for sleeping. Fortunately I was very tired so didn’t matter.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 13 apr 2024
Hi Michael,Thank you for your feedback. We're glad to hear that you found your stay. to be nice overall. We regret the inconvenience caused by the brightness of the outside lights and the difficulty in darkening the room for sleeping. We'll consider your comments and look into adjusting the lighting. We appreciate your 4-star rating and hope to welcome you back again soon.

4/10 Scarso

Chris

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Check in person was very nice and efficient. The room was beyond filthy. I was given a bottle of cleaner and I used a rag to clean all surfaces in the room. It went from white to dark 3x. Sheets and blankets had blood and stains on them. Bathroom had hairs on floor. We had hot water but no cold water. The only place worse than this was a hotel in DC that had been flooded and there was condensation on the walls.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 9 apr 2024
Hi Chris,We are deeply sorry to hear about your unsatisfactory experience. Providing clean and comfortable accommodations is our top priority, and we regret that we fell short during your stay. Your feedback is concerning, and we will address these issues immediately to ensure they are resolved. We hope you will consider giving us another chance to provide you with the exceptional stay you deserve.

10/10 Eccellente

Darrell

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good place for the price
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 9 apr 2024
Hi Darrell,We are delighted to hear that you found our hotel to be a good value for the price. Thank you for staying with us, and we hope to welcome you back for another great stay in the future!

10/10 Eccellente

Tabitha

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 9 apr 2024
Hi Tabitha,Winning a 5-star rating from our customers makes us very happy and motivates us to keep providing exceptional service. We are overjoyed that you had a pleasant stay, and we look forward to having you stay with us once more on your travels in the future.

10/10 Eccellente

Gail

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It’s a nice place if you are on a mini vacation and need a place to stay. It’s not the Hilton, but it’s not bad. Friendly staff, room was clean, bathroom walls could be a bit cleaner, but nothing major.
Soggiorno di 1 notte ad aprile 2024
Risposta di Sophia CSR, il giorno 8 apr 2024
Hi Gail,We express our sincere gratitude for your review. We consider ourselves fortunate to have you as our guest and highly appreciate your decision to choose our services. Our team is committed to providing you with exceptional service consistently.

8/10 Buono

Kenneth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Bargan price, clean, convenient
Soggiorno di 2 notti a marzo 2024
Risposta di Sophia CSR, il giorno 1 apr 2024
Hi Kenneth,I appreciate your input. We are happy to learn that you thought our hotel was reasonably priced, tidy, and easily accessible. We value your complimentary remarks. We hope to have you stay with us again soon for a wonderful experience. We are honoured that you selected us!

10/10 Eccellente

Kim

Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 1 apr 2024
Hi Kim,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

10/10 Eccellente

Brett

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Sophia CSR, il giorno 9 mar 2024
Hi Brett,Being awarded a 5-star rating from our guests is incredibly gratifying and fuels our commitment to delivering exceptional service. We are thrilled that you enjoyed your stay, and we are eagerly looking forward to your return on your future journeys.

8/10 Buono

Terry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a gennaio 2024
Risposta di Brand Experience Team, il giorno 14 feb 2024
Hi Terry,Thank you for positively rating your stay!Lilith#Team6

8/10 Buono

DeAnne

Viaggio con animali domestici, Viaggio di lavoro
Mi è piaciuto: Personale e servizio
A big plus: during my stay, the door lock failed when housekeeping attempted to clean. Staff moved all my stuff to another room (with consent). I've stayed at this property multiple times in the last 5 months due to travel for grad school. Cleanliness of some rooms is ?? Some non-smoking rooms have obviously been smoked in. Some deep cleaning is needed. Some of the more-frequently rented rooms need attention. Some bed spreads have burn holes. Sheets ARE clean. Staff is nice. Large, unfenced, area to run my dogs was what kept me going back.
Soggiorno di 2 notti a gennaio 2024
Risposta di Nancy Y., il giorno 23 gen 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

10/10 Eccellente

Kenneth

Soggiorno di 1 notte a gennaio 2024
Risposta di Sophia CSR, il giorno 24 feb 2024
Hi Kenneth,Thank you for choosing us for your recent stay. It is heart-warming to receive a 5-star rating from our guests. We are glad that you had a nice stay with us and are looking forward to serving you again on your future travels.

8/10 Buono

Kenneth

Viaggio con animali domestici, Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Property seems to have been recently renovated; Floors, fixtures, paint. The only thing I would recommend they do is maintain the heating/cooling unit. Ive stayed here twice the first time the filter was loaded with dust so a washes and dried it in the tub 2nd stay I checked and no filter there so the inside was completely packed with dust an 1in thick. Other then that the staff that I have interacted with our friendly and helpful. Its convieniant and very affordable
Soggiorno di 2 notti a gennaio 2024
Risposta di Nancy Y., il giorno 23 gen 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Buono

Terry

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Soggiorno di 7 notti a gennaio 2024
Risposta di Sophia CSR, il giorno 1 mar 2024
Hi Terry,It brings us joy to learn about your positive experience with our service. We appreciate your generous 4-star rating. If there are specific areas you think we can enhance to earn that fifth star, we welcome your feedback. Continuously striving to improve, we aim to provide the best possible experience for our guests. We eagerly anticipate the opportunity to serve you again in the future.

6/10 Soddisfacente

DeAnne

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
I've been staying at this property weekly for several months. The rooms look clean at the surface, but are showing signs of needing deep cleaning and attention (painting, repairs). I bring a swiffer mop and disinfecting wipes every trip.
Soggiorno di 2 notti a gennaio 2024
Risposta di Sophia CSR, il giorno 1 mar 2024
Dear Guest,Thank you for your continued patronage and for bringing these concerns to our attention. We sincerely apologize for any lapse in cleanliness or maintenance that you have observed during your stay. Your feedback is invaluable in helping us identify areas for improvement, and we will address these issues promptly to ensure that our rooms meet the highest standards of cleanliness and comfort. We appreciate your loyalty and hope to exceed your expectations in the future.

8/10 Buono

HOWARD

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
rooms are clean and the location was good for us
Soggiorno di 1 notte a dicembre 2023
Risposta di Nancy Y., il giorno 17 gen 2024
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 Buono

Hallie

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
For a motel it looked really nice. It was relatively clean. Did see two bugs in the room but other than that it was ok.
Soggiorno di 3 notti a dicembre 2023
Risposta di Nancy Y., il giorno 17 gen 2024
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

6/10 Soddisfacente

Jo

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Sophia CSR, il giorno 1 mar 2024
Hi Jo,Appreciate you for awarding us with a 3-star rating. We trust you had a nice stay. If you have any suggestions on how we can further enhance our guests' experience, please don't hesitate to share. We are eagerly anticipating your next visit!

2/10 Terribile

Brian

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Found roaches
Soggiorno di 1 notte a dicembre 2023
Risposta di Brand Experience Team, il giorno 9 gen 2024
Hi Brian,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 Eccellente

Robert

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
We have stayed at bare bones places before and they are fine. This one was ok except that we had an accessible room with no grab bars near the toilet.
Soggiorno di 1 notte a dicembre 2023
Risposta di Brand Experience Team, il giorno 9 gen 2024
Hi Robert,Thank you so much for sharing your kind words. We work hard to make your visit the best experience possible. We look forward to seeing you again soon!Lilith#Team6

8/10 Buono

Terry

Soggiorno di 12 notti a dicembre 2023

10/10 Eccellente

Jimmy, Marion

Soggiorno di 4 notti a dicembre 2023
Risposta di Sophia CSR, il giorno 1 mar 2024
Hi Jimmy,Earning a perfect 5-star rating from our valued guests fills us with gratitude and inspires our ongoing commitment to delivering exceptional service. We're thrilled that your stay was enjoyable, and we eagerly look forward to hosting you again during your upcoming journeys.

8/10 Buono

Dave, Middleburg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and quiet. No carpet. Basic property, but absolutely fine. Friendly staff.
Soggiorno di 4 notti a dicembre 2023
Risposta di Brand Experience Team , il giorno 3 gen 2024
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

2/10 Terribile

Natasha

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

TERRY

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023

8/10 Buono

DeAnne

Viaggio con animali domestici, Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Room was cleaner than other comparable businesses in the area. All facility exceeds Baymont and Red Roof in Paducah, however, it's evident that the space is often used as a longer term "residence" (i.e. stains on wall, obvious wet area above tub enclosure, sprung bathroom door).
Soggiorno di 2 notti a novembre 2023
Risposta di Brand Experience Team , il giorno 21 dic 2023
Hey friend, thanks for taking time to share your review. We're thrilled to hear you had a great stay and can’t wait to tell our staff. Until next time, safe travels. Kaur J.#Team6

10/10 Eccellente

Carlton

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Nice reasonable
Soggiorno di 1 notte a novembre 2023
Risposta di Brand Experience Team , il giorno 13 dic 2023
Thanks for your review, we really appreciate the support. We look forward to seeing you again soon! Cameron A. #Team6

10/10 Eccellente

Randall

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I was surprised at the quality of the room. The bed was very comfortable. The staff was friendly.
Soggiorno di 1 notte a novembre 2023
Risposta di Nancy Y., il giorno 5 dic 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

4/10 Scarso

Wendy

Viaggio con animali domestici, Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We arrived around 7 after driving for 12 hours- (in rain & wind). I literally searched online for 2 hrs before booking - reading reviews etc…after checking in & unpacking car the room looked okay for the price & free pet, but after closer inspection I was disappointed in the bedding - burn holes in top cover through to the blanket & sheets. The bathroom was also sort of dirty & could use a better cleaning job. The room was bare with furnishings but I did the like the microwave as a nice extra. Unfortunately no coffee pot or no bathroom supplies - shampoo, conditioner, or Kleenex. This morning however after I woke up I saw a small bug on pillow. I took it to sink and shook off & saw 3 more on that pillow. I went back over to bed & picked up another pillow & sure enough I spotted another bug & then another crawling on the other pillow 😱 I don’t think I ever got out of a hotel that fast & for the bug issues I’d give this place a big fat 0 out of 10. I took pictures of the bugs but don’t see where I can show them.
Soggiorno di 1 notte a novembre 2023
Risposta di Nancy Y., il giorno 5 dic 2023
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

8/10 Buono

Dave, Middleburg

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
I rate hotels and motels based on value for price paid so keep that in mind. Two properties can be nearly identical, but if one is $60 a night and the other is $150 a night, they may get very different reviews from me. That said, this is a decent property for the price. Clean, quiet and updated. Room is spacious, and no carpet is always a plus. Climate control is newer and works well. Mini fridge is, well, mini, but has a little freezer section and on max setting, it maintained 36° in the main section. There's a small microwave, and a small (42"?) wall mounted TV. Full remote which allows you to change the inputs. Good wifi. Bed is very comfortable, and although there isn't much furniture, it is new and in good shape. No soft seating, just a single school-style chair. No coffee maker, iron or hairdryer. The only toiletries included are tiny bars of soap. No shampoo or lotion. Plenty of power outlets near the bed. Walls are freshly painted, and the ceiling likewise. Water is warm enough to shower, but not scalding like most other hotels. Nice area with new sink and faucet, but tub/shower are older. There is a laundry / vending area with a single washer and dryer, and a soda machine. There's a travel center 100 yards away. No insects, and I checked. Some have skin reactions to overbleached sheets and start screaming about bedbugs. It's silly. I stay in a lot of budget motels, and this one is as good as any at the price.
Risposta di Nancy Y., il giorno 5 dic 2023
We appreciate the wonderful rating, thank you for bringing your concerns to our attention; this will help us improve our guest experience greatly.Nancy Y. #Team6

10/10 Eccellente

Michael

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel was very clean and comfortable. Definitely recommended.
Soggiorno di 1 notte a novembre 2023
Risposta di Nancy Y., il giorno 5 dic 2023
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

10/10 Eccellente

Kelly, Pacific

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great area looks nice and very quiet
Soggiorno di 1 notte a novembre 2023
Risposta di Brand Experience Team, il giorno 29 nov 2023
Hi Kelly,We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Lilith #Team6

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023

8/10 Buono

DeAnne

Viaggio con animali domestici, Viaggio di lavoro
Mi è piaciuto: Personale e servizio
One traveler pet traveling for school clinical. Decent, somewhat better than comparable hotels within driving distance (i.e. Baymont Paducah & Red Roof Paducah --ewww). Non-smoking room smelled of cig smoke. It helped to leave the exhaust fan on 24/7. Towels were not replenished despite leaving them on the floor. Big gravel parking area for dog to run/play ball was a huge plus. Free pet was a plus.
Soggiorno di 2 notti a novembre 2023
Risposta di Brand Experience Team, il giorno 21 nov 2023
Hi DeAnne,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

2/10 Terribile

Janna

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The room smelled of smoke when we entered. The bedspread and sheets had cigarette burns in them.
Soggiorno di 1 notte a novembre 2023
Risposta di Brand Experience Team, il giorno 21 nov 2023
Hi Janna,Thanks for taking the time to share your review! We pride ourselves on providing a comfortable night's rest, so we’re always disappointed to hear when that doesn’t happen. Even though we fell short of your expectations this time, we’re committed to doing better next time, and apologize for any inconvenience. Lilith#Team6

8/10 Buono

Jonathan

Soggiorno di 1 notte a novembre 2023

8/10 Buono

Ken

Mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Robert

Mi è piaciuto: Pulizia
Sparse furniture in the room, but room was clean and overall quiet and conducive to sleep.
Soggiorno di 1 notte a ottobre 2023
Risposta di Brand Experience Team, il giorno 27 ott 2023
Hi Robert, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K.#Team6

10/10 Eccellente

Melissa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Keenon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good moments
It was find besides i had a broke foot . And it was kinda of hard to get up and down the steps but it was a great experience
Soggiorno di 3 notti a ottobre 2023
Risposta di Brand Experience Team, il giorno 27 ott 2023
Hi Keenon, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

10/10 Eccellente

William

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A+
Great place to stay!
Soggiorno di 1 notte ad agosto 2023
Risposta di Brand Experience Team, il giorno 27 ott 2023
Hi William,Thank you for the perfect rating!! Maz K.#Team6

10/10 Eccellente

Ilia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Decent place to stay for night or two.
Soggiorno di 1 notte a settembre 2023
Risposta di Brand Experience Team, il giorno 27 ott 2023
Hi Traveler,Five stars?! Thanks for your review, we really appreciate the support. We hope to see you again real soon.Maz K.#Team6

2/10 Terribile

David

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Ratty hotel, it should be totally renovated!
Soggiorno di 1 notte a settembre 2023

4/10 Scarso

Tonya

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Doors wouldn't lock, noisy air conditioner, dingy linen and towels, pillows are paper thin
Soggiorno di 1 notte a settembre 2023

6/10 Soddisfacente

Marc

Mi è piaciuto: Personale e servizio e comfort della camera
Soggiorno di 1 notte a settembre 2023

2/10 Terribile

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ROACH MOTEL
I’m a disabled senior citizen and didn’t feel like changing hotels as it was already dark 7:00pm. I was greeted by roaches after I got settled in the room. It was also VERY FILTHY. The walls were filthy, the door was not well maintained and didn’t look safe but I carry one of those door alarms so I stayed on there just to get a few hours of sleep ( in my clothes with all lights on) to get back on the road to get home and shower. I’m expecting a FULL REFUND from this nasty hotel. Oh also when I told the staff about my concerns he just said he wasn’t the owner that he just rents the rooms out.
Soggiorno di 1 notte a settembre 2023
Risposta di Brand Experience Team, il giorno 3 ott 2023
Hi Traveler,We are disappointed to learn that we fell short of your expectations. We take reports of pest control and poor cleanliness very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6