Hall

Recensioni per Aloft Coral Gables

3 out of 5
Aloft Coral Gables
2524 South Le Jeune Rd, Coral Gables, FL

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 452 su 845 recensioni" "
Valutazione di 8 - Buono. 215 su 845 recensioni" "
Valutazione di 6 - Soddisfacente. 90 su 845 recensioni" "
Valutazione di 4 - Scarso. 60 su 845 recensioni" "
Valutazione di 2 - Terribile. 28 su 845 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

8,0/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Eccezionale
Soggiorno di 1 notte ad aprile 2021
Risposta di Roberto Fernandez, il giorno 18 apr 2021
Thank you very much for rating your stay with us. We are happy to see that you enjoyed your stay!!!

8/10 Buono

George Peter

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Convenient hotel. Overpriced.
Soggiorno di 2 notti ad aprile 2024
Risposta di Phuong Ho, il giorno 28 apr 2024
Dear Peter, Thank you for choosing Aloft Coral Gables as the destination of your accommodation and sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your valued reviews and your rating for our property.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience. Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 Eccellente

Andre

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pk
Soggiorno di 1 notte ad aprile 2024
Risposta di Phuong Ho, il giorno 27 apr 2024
Dear Andre, Thank you for choosing Aloft Coral Gables as the destination of your accommodation and sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your valued reviews and your rating for our property.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 Eccellente

Angie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
My hubby and I had to stay 6 days there do to surgery I had and the whole staff was nothing but amazing!!!! The place was clean and everything was in waking distance for us!!! I definitely would be back!!
Soggiorno di 5 notti ad aprile 2024
Risposta di Phuong Ho, il giorno 22 apr 2024
Dear Angie,Thank you for choosing Aloft Coral Gables as the destination of your accommodation.On behalf of the entire hotel team, we want to express our gratuities to thank you for sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered. Once again, we appreciate you taking the time to share your valued reviews and your rating for our property.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 Eccellente

Glaucia

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
I went just for 2 days and didn’t have time to pay attention to details. Overall everything qas fine
Soggiorno di 2 notti ad aprile 2024
Risposta di Phuong Ho, il giorno 19 apr 2024
Dear Glaucia,Thank you for choosing Aloft Coral Gables as the destination of your accommodation.We recognize your time is valuable and appreciate the feedback you have taken the time to provide.Delivering a positive guest experience is very important and I apologize that we did not fulfill that expectation during your visit.Your feedback has been shared with our leaders to ensure the necessary guidelines are in place and review carefully.In case you decide to give us a new opportunity in the coming future, please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative Assistant

10/10 Eccellente

Laura, BAYSIDE

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was very comfortable small but still specious. I loved it. We got a room on the same floor as the pool and gym which was convenient and both were really great amenities and very clean. You get to get sun but can also get shade if it what you want. The restaurants and stores are at a walkable distance but not out front that would get noisy. It’s a great choice.
Soggiorno di 3 notti a marzo 2024
Risposta di Phuong Ho, il giorno 19 apr 2024
Dear LauraThank you for choosing Aloft Coral Gables as the destination of your accommodation.We recognize your time is valuable and appreciate the feedback you have taken the time to provide.Your feedback has been shared with our leaders to ensure the necessary guidelines are in place and review carefully.In case you decide to give us a new opportunity in the coming future, please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative Assistant

10/10 Eccellente

Daisy

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Love this place it’s clean,have big rooms, safe,quite close to the restaurants,convenient , staff are very nice & friendly.
Soggiorno di 2 notti ad aprile 2024
Risposta di Phuong Ho, il giorno 19 apr 2024
Dear DaisyThank you for choosing Aloft Coral Gables as the destination of your accommodation.We recognize your time is valuable and appreciate the feedback you have taken the time to provide.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative Assistant

10/10 Eccellente

Cassandra

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Phuong Ho, il giorno 19 apr 2024
Dear Cassandra,Thank you for choosing Aloft Coral Gables as the destination of your accommodation.We recognize your time is valuable and appreciate the feedback you have taken the time to provide.Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Warm Regard, Phuong Ho Administrative Assistant

10/10 Eccellente

Ruth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and very clean hotel! Friendly staff.
Soggiorno di 1 notte a marzo 2024
Risposta di Phuong Ho, il giorno 19 apr 2024
Dear Ruth,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that your experience with our property and customer service was the one that you expected.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

2/10 Terribile

ALEJANDRO

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di Phuong Ho, il giorno 27 mar 2024
Dear Alejandro,We thank you for choosing Aloft Coral Gables as the destination of your accommodation.We recognize your time is valuable and appreciate the feedback you have taken the time to provide. Delivering a positive guest experience is very important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our leaders to ensure the necessary guidelines are in place and review carefully. Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 Eccellente

GABRIEL, LOUISVILLE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Amazon place A
Soggiorno di 1 notte a marzo 2024
Risposta di Phuong Ho, il giorno 19 apr 2024
Dear Gabriel,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that you had a great experience with our property and customer service.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

8/10 Buono

Sydney

Soggiorno di 1 notte a marzo 2024
Risposta di Phuong Ho, il giorno 19 apr 2024
Dear Sydney,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that your experience with our property and customer service were the one that you expected.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

6/10 Soddisfacente

Natalie

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
The location of the property is excellent but the rooms were pretty average. The rooms look like they were just thrown together and are not very high quality. For the price of this hotel, I recommend staying somewhere else.
Soggiorno di 4 notti a marzo 2024
Risposta di Phuong Ho, il giorno 13 mar 2024
Dear Natalie,We would like to thank you for choosing Aloft Coral Gables as the destination of your accommodation.After reviewing your feedback, we are very disheartened of knowing that your experience with our facility was not the one you expected.Your feedback will be informed to our hotel leaders in order to review carefully and have necessary guidelines in placed.In case you decide to give us a new opportunity in the coming future, please keep in touch with us in order to plan your accommodation in advance, and we hope to welcome you again for your next staying at Aloft Coral Gables with satisfaction.Aloft Coral Gables Team.

8/10 Buono

Jaime

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was courteous and provided very good customer service.
Soggiorno di 3 notti a marzo 2024
Risposta di Phuong Ho, il giorno 19 apr 2024
Dear Andrew,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that you had a great experience with our customer service.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

10/10 Eccellente

Luis

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellence
Soggiorno di 3 notti a febbraio 2024
Risposta di Phuong Ho, il giorno 19 apr 2024
Dear Luis,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that you had a great experience with our property and customer service.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

8/10 Buono

Seth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Phuong Ho, il giorno 19 apr 2024
Dear Seth,Thank you for choosing Aloft Coral Gables as destination of your accommodation and sharing your feedback with us.We are very happy that you had a great experience with our property and customer service.Once again, we thank you for choosing to stay with us. Please keep in touch in order for us to plan your accommodation in advance. We hope to welcome you back in the future.Warm Regards and sincerely.Phuong HoAdministrative AssistantAloft Coral Gables

10/10 Eccellente

EDWARD PATRICK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024

2/10 Terribile

kristina

Horrible customer service
Soggiorno di 1 notte a febbraio 2024
Risposta di Phuong Ho, il giorno 12 feb 2024
Dear Our Valuable Guest,We thank you for choosing to stay with us. We recognize your time is valuable and appreciate the feedback you have taken the time to provide. Delivery a positive guest experience is very important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our housekeeping leaders to ensure necessary guidelines are in place and reviewed. In case you decide to give us a new opportunity in the coming future, please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 Eccellente

Reginald

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect location to shopping and dining options that you can walk too. For what it's worth the area is quite upscale.
Soggiorno di 2 notti a febbraio 2024
Risposta di Phuong Ho, il giorno 12 feb 2024
Dear Our Valuable Guest, Thank you for choosing Aloft Coral Gables as the destination of your accommodation. On behalf of the entire hotel team, we want to express our gratuities to thank you for sharing your feedback about our property and customer service. We are very delighted to know that you have had wonderful experience and satisfaction while staying with us.Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered.We hope to welcome you back in the upcoming future at Aloft Coral Gables.Sincerely,Phuong HoAdministrative Assistant

10/10 Eccellente

Luis

Soggiorno di 4 notti a gennaio 2024
Risposta di Phuong Ho, il giorno 12 feb 2024
Dear Our Valuable Guest, We thank you for choosing to stay with us and sharing your feedback about our property and customer service. We recognize your time is valuable and appreciate the feedback you have taken the time to provide. We are very delighted to know that you have had wonderful experience and satisfaction. Your feedback has been shared with the leader team as a way of celebrating the great guest experiences we delivered. Please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory and pleasant experience.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

8/10 Buono

Luis

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024

6/10 Soddisfacente

Moritz

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Josee, London

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024

6/10 Soddisfacente

Brenda

Soggiorno di 1 notte a dicembre 2023
Risposta di Phuong Ho, il giorno 12 feb 2024
Dear Our Valuable Guest,We thank you for choosing to stay with us. We recognize your time is valuable and appreciate the feedback you have taken the time to provide. Delivery a positive guest experience is very important and I apologize that we did not fulfill that expectation during your visit. Your feedback has been shared with our leaders to ensure necessary guidelines are in place and reviewed.In case you decide to give us a new opportunity in the coming future, please keep in touch with us in order to plan your accommodation in advance, we will put our efforts to ensure that your next staying at Aloft Coral Gables will be satisfactory. We hope to welcome you back in the future.Sincerely,Phuong HoAdministrative AssistantAloft Coral Gables

10/10 Eccellente

Edeitys

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a dicembre 2023

4/10 Scarso

Steven, Sandy Springs

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The aloft Coral Gables was a disappointing property from the Marriott brand. While obviously built into an older building in historic Coral Gables, it was not well maintained and had a peculiar smell in the room. Indeed, our suite smelled like “cat pee” that was being masked by cleaning products. The room was also dark. One other issue, especially in sharing the room as a family was that the bathroom sink area had no door, meaning using it at night or early in the morning would disturb others. On the positive side, the staff were friendly and the beds comfortable. That said, I wouldn’t stay here again.
Soggiorno di 4 notti a dicembre 2023
Risposta di Phuong Ho, il giorno 28 dic 2023
Dear Mr Steven, Thank you for choosing to stay with us. We sincerely apologize for any inconvenience you may have experienced while staying with us.In internal meeting with the Housekeeping Manager, our standard operation inspection and cleaning procedures will be complied promptly.An additional cleaning equipment and material will be used for sanitation protocol in order to maintain the cleanliness and pleasant experience for our guest as comfortable as possible.In case you decide to give us a new opportunity in the coming future, please, keep in touch with us in order to plan your accommodation in advance, and we will put our best efforts to ensure your next staying will be satisfactory.Aloft Coral Gables team.

8/10 Buono

Carmen, Naples

Soggiorno di 1 notte a dicembre 2023

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023

10/10 Eccellente

Fernanda, Rutherford

Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

Jane

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a convenient hotel close to the hospital where I was having surgery.
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Tammy

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Really enjoyed the stay. Will strongly recommend.
Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

Karen

Soggiorno di 1 notte a novembre 2023

6/10 Soddisfacente

A. William

Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
I booked a suite with two queen size beds and a pull out sofa. They tried to give me a king and a pull out. After some complaints the type of room I asked for materialized even though I was told that there were none left. The new room had a strong moldy odor and a couple of small mold spots on the ceiling (size of a quarter). Other than those complaints I really enjoyed my stay. Very convenient location.
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Whitney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
So far this Aloft is awesome!!!
Soggiorno di 1 notte a novembre 2023

4/10 Scarso

Sergio

Viaggio di coppia
Non mi è piaciuto: Pulizia, personale e servizio, servizi
Terrible service. First they gave me keys for the room that didnt work, inhad to walk all the way back to the front desk. Then they gave me another keys, when I arrived to my room they did work, but… SURPRISE, the room was occupied by another people!! I had to walk for the third time to the front desk to get another room. Next day they didn’t refresh the room. I called at night to get clean towels, called again in the morning, had to make a third call to finally after a one hour and a half wait get my clean towels. Awful service.
Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Jerrica

Soggiorno di 1 notte a novembre 2023

6/10 Soddisfacente

Vanessa

Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 2 notti a novembre 2023

4/10 Scarso

Joanne

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room smelled terrible. The carpet was old and the room was dingy. For a marriott I expected way better. Lesson learned.
Soggiorno di 2 notti a novembre 2023

10/10 Eccellente

Christine

Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Cesar

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good value
Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Mario

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent, fully recommended
Soggiorno di 4 notti a novembre 2023

8/10 Buono

Guillermo

Soggiorno di 1 notte a novembre 2023

10/10 Eccellente

Julio

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Muy cómodo
Soggiorno di 3 notti a novembre 2023

10/10 Eccellente

Lizette

Soggiorno di 1 notte a novembre 2023

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Ok hotel, rude staff.
Staff is not friendly. I spoke with several staff front desk members and they wouldn't even give you the time of day. They would look at me and say "yes?"... not cool. At least say good morning you know? Not the type of greeting you'd expect at a front desk. Cleaning staff on the other hand...nice, polite.
Soggiorno di 3 notti a ottobre 2023

8/10 Buono

wanda

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The color patterns for hotel hallway & rooms used dark grey, which isn't inviting. Staff at front desk require Customer Service training. I found them to be unprofessional, On the phones texting. At check in. Overall is a nice hotel, also don't slack off on Maintenance, my room reqiuires minor touch up repair, plaster around the door failing. This hotel can be a 5 star but willing to settle a 3 star.
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Daniel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Was close to everything I needed
Soggiorno di 4 notti a ottobre 2023

6/10 Soddisfacente

RAMON

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Cx
Soggiorno di 1 notte a ottobre 2023

8/10 Buono

Carlos Tochiki

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Localização
Soggiorno di 6 notti a ottobre 2023

8/10 Buono

Lynn

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Coral Gables hotel
Clean, quiet, efficiently designed rooms, fantastic neighborhood!!
Soggiorno di 1 notte a ottobre 2023