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Recensioni per Park Royal Miami Beach

2.5 out of 5
Park Royal Miami Beach
6495 Indian Creek Dr, Miami Beach, FL

Recensioni

8,8

Eccellente

Valutazione di 10 - Eccellente. 67 su 116 recensioni" "
Valutazione di 8 - Buono. 32 su 116 recensioni" "
Valutazione di 6 - Soddisfacente. 8 su 116 recensioni" "
Valutazione di 4 - Scarso. 6 su 116 recensioni" "
Valutazione di 2 - Terribile. 3 su 116 recensioni" "

9,4/10

Pulizia

9,0/10

Personale e servizio

8,6/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

8,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Jake

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Park Royal Front Desk, il giorno 10 apr 2024
Thanks for your kind review.We will be pleased to host your holidays in the near future. You can rest assured that it will be another stay to remember.Best regards,Front Desk CMPark Royal Miami Beach

8/10 Buono

Pranav Shrestha

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Easy check in..
Soggiorno di 1 notte a marzo 2024
Risposta di PL Front Desk, il giorno 25 mar 2024
Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Miami Beach. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority. We look forward to welcome you back to have the pleasure of serving you again.

10/10 Eccellente

Chandra

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The best housekeeping at any motel I’ve ever stayed at! Amazing stay, will definitely be back
Soggiorno di 5 notti a marzo 2024
Risposta di Park Royal Front Desk, il giorno 17 mar 2024
Let us thank you in the first place for staying at Park Royal Miami Beach and for taking the time to share your pleasant experience. It is with great pleasure that we read your kind review. It pleases us to know how special your stay was since your satisfaction is ours as well. Thanks to much appreciated reviews like yours, we feel in the need of improving day by day. We look forward to welcome you back to have the pleasure of serving you again.

10/10 Eccellente

Nathalie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Séjour parfait
Soggiorno di 2 notti a marzo 2024
Risposta di Park Royal Front Desk, il giorno 13 mar 2024
Nous serons heureux de vous accueillir à nouveau et d'aller au-delà de vos attentes.C'est extrêmement satisfaisant de savoir que vous avez passé un séjour mémorable. C’est l’un de nos principaux objectifs et il est bon de savoir que nous sommes sur la bonne voie.Grâce à des avis très appréciés comme le vôtre, nous ressentons le besoin de nous améliorer de jour en jour.C'est grâce à des commentaires comme le vôtre que nous souhaitons travailler dur chaque jour pour offrir un meilleur service.CordialementFront Desk CMPark Royal Miami Beach

10/10 Eccellente

Miroslaw

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Park Royal Front Desk, il giorno 12 mar 2024
Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Miami Beach .It is very rewarding to know how much you enjoyed your recent stay. Our aim is to go beyond your expectations and we are content to find out that we are achieving it.Your every comment is very constructive as it encourages us to become better each day.We will be glad to welcome you back and go beyond your expectations.Best regardsFront Desk CMPark Royal Miami Beach

10/10 Eccellente

ingrid

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Le personnel était au top ! Notre logement était spacieux et très propre. La literie très bien, la douche aussi. Très bien placé proche de la plage et de l'arrêt du trolley.
Soggiorno di 3 notti a febbraio 2024
Risposta di Park Royal, il giorno 21 feb 2024
Merci pour votre préférence et pour votre aimable commentaire. Ce fut un plaisir de vous accueillir au Park Royal Miami Beach. C'est vraiment agréable de lire à quel point vous avez apprécié nos installations et nos services. Nous sommes heureux d'avoir réussi à faire en sorte que vous vous sentiez à l'aise et que vous soyez bien pris en charge.

10/10 Eccellente

STEPHANE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Au top
Très bon hôtel rapport qualité prix . Chambres très propres . Ménage fait tous les jours . Buanderie . Parking payant . Plage à 3 mn à pied . Nous sommes déjà venus l an passe , nous y retournerons sans aucun doute . Cela fait plus de 10 ans que nous partons à Miami chaque année , c’est le meilleur hôtel que nous ayons trouvé .
Soggiorno di 2 notti a gennaio 2024
Risposta di Park Royal Front Desk, il giorno 22 gen 2024
Thank you for your preference. It was a pleasure to welcome you at Park Royal Miami Beach .It is thanks to comments like yours that we are able to identify our opportunity areas so as to continue to provide a quality service. We are certain that we can make your stay a memorable experience. Please do not hesitate to visit us again.

8/10 Buono

Dulce

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Park Royal, il giorno 9 gen 2024
.

10/10 Eccellente

Cynthia

Soggiorno di 2 notti a dicembre 2023
Risposta di Park Royal Front Desk, il giorno 12 dic 2023
Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Miami Beach .It is enormously satisfying to know that you had a memorable stay. That is one of our main goals and it is good to know that we are on the right track.This kind of reviews encourages us to strive for a service of excellence.Best regards,Front Desk CMPark Royal Miami Beach

10/10 Eccellente

Rodrigo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Park Royal Front Desk, il giorno 7 dic 2023
Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Miami Beach .It is enormously satisfying to know that you had a memorable stay. That is one of our main goals and it is good to know that we are on the right track.This kind of reviews encourages us to strive for a service of excellence.Best regards,Front Desk CMPark Royal Miami Beach

10/10 Eccellente

Barbara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di VL, il giorno 5 dic 2023
Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Miami Beach .Hopefully we will have the opportunity of welcoming you another time to create more memorable experiences.

8/10 Buono

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Park Royal Front Desk, il giorno 22 ott 2023
We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority.Thanks to much appreciated reviews like yours, we feel in the need of improving day by day.

10/10 Eccellente

Guillermo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was very clean and the staff was very nice. Its a small hotel, don't expect too many amenities. The pool was nice.
Soggiorno di 1 notte ad agosto 2023
Risposta di Park Royal Front Desk, il giorno 18 ago 2023
First of all, we would like to thank you for choosing Park Royal Miami Beach  as host of your recent holidays and for the time taken to share your charming experience.Reading such positive reviews motivates us to work hard in order to improve every day. We will be glad to welcome you back and go beyond your expectations.Best regards,Front Desk CMPark Royal Miami Beach

8/10 Buono

JASON

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Affordable, great location, but beware of parking
Affordable boutique hotel located only 1 block walking distance to the beach. Location is convenient & there are a couple of dining options & a Publix Supermarket within a few blocks. Room has been renovated & has a kitchen, which is a nice bonus. Swimming pool is a great feature, although they're strict on 8pm pool closing time. There's an additional charge for on-site parking & the parking garage is extremely tight & difficult to maneuver. Hotel staff mention that you can street park, but cars must by moved by 8am. Would probably stay here again & also the value for your money was a key attribute.
Soggiorno di 2 notti a maggio 2023
Risposta di bl, il giorno 18 lug 2023
Sr, JasonLet us thank you in the first place for staying at Park Royal Miami Beach and for taking the time to share your experience.Regarding the parking we have internal parking spaces for small cars, we have more comfortable parking spaces outside the garage for the same price.Please do not hesitate to visit us in the future.Park Royal Miami Beach bl

8/10 Buono

Tom

Soggiorno di 3 notti a giugno 2023
Risposta di Park Royal Front Desk, il giorno 5 lug 2023
Thank you for your review. We look forward to welcome you back to have the pleasure of serving you again.Best regards, Front Desk CMPark Royal Miami Beach

4/10 Scarso

Mario

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e comfort della camera
Buscar mejores opciones
Entrada a las 3 de la tarde y a las 11 de la mañana te dicen que fuera!!, cada hora que estes de mas 25 dolares!, paredes de papel!, no pegamos ojo en toda la noche por el ruido exterior!, parking 32 dólares un día!, el caso es hacer negocio!!, ni de broma vuelvo!
Soggiorno di 1 notte ad aprile 2023
Risposta di MR FRONT DESK , il giorno 15 mag 2023
Estimado Mario Es con gran preocupacion que leeemos su comentario.El check in es a las 4 pm y siempre tratamos de acomodar sin costo alguno a nuestros huespedes segun llegan antes de las 4 pm. El check out es a las 11 am y depende de la disponibilidad poder otorgar un late check out ya que como somos un hotel pequeno no tenemos muchas posibilidades incluso con el fee establecido de 25 por hora lo que esta por debajo del estandar en nuestra zona hotelera..El parqueo en el hotel es 30 mas tax sin embargo existen opciones de parqueo publico de la ciudad de Miami Beach frente al hotel. El parqueo publico en nuestra zona es de 1 la hora y es gratis desde las 6 pm a las 8 am. Le pedimos disculpas si no pudimos lograr sus expectativas. Muchas Gracias

10/10 Eccellente

Jana

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia e personale e servizio
We had a very nice stay at this hotel; it is very clean and staff are very friendly.. Alfonso and Carlos did a great job helping us get familiar with the services I y he area and they were very nice and accommodating.. I highly recommend this hotel and will definitely come back again next year 🙂
Soggiorno di 3 notti a maggio 2023
Risposta di BL, il giorno 15 mag 2023
Ms JanaThank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Miami Beach .It is really uplifting to read comments as positive as yours which pushes us forward in our search of excellence.We look forward to welcome you back to have the pleasure of serving you againPark Royal Miami beach bl

10/10 Eccellente

RODERICK D

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Accommodating staff. Great location for beach and walkable distance to food.
Soggiorno di 3 notti a maggio 2023
Risposta di BL, il giorno 7 mag 2023
Let us thank you in the first place for staying at Park Royal Miami Beach and for taking the time to share your pleasant experience. This kind of reviews encourages us to strive for a service of excellence.We will be glad to welcome you back and go beyond your expectations.RegardsPark Royal Miami Beach BL

8/10 Buono

Zoltan

Soggiorno di 2 notti a maggio 2023
Risposta di FD Agent, il giorno 6 mag 2023
Thank you for your stay at Park Royal Miami Beach and for such a positive review.Thanks to much appreciated reviews like yours, we feel in the need of improving day by day.We will be glad to welcome you back and go beyond your expectations.Best regards,Front Desk CMPark Royal Miami Beach

10/10 Eccellente

Brenda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a nice clean property and the staff were very helpful.
Soggiorno di 2 notti a marzo 2023
Risposta di A.C, il giorno 16 apr 2023
Dear Brenda good evening and thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Miami Beach .We will be pleased to host your holidays in the near future. You can rest assured that it will be another stay to remember.FD Park Royal

8/10 Buono

YVES

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Très bien
Très bon séjour de 2 nuits à Miami Beach. Hôtel avec un bon rapport qualité-prix pour Miami Beach. La chambre/studio est grande et assez bien équipée avec possibilité de préparer des repas simples, ce qui compte car l'hôtel ne fournit plus de petit déjeuner ! La piscine n'est pas très grande mais bien chauffée. Le seul problème que nous avons rencontré est la perte d'une clé et là, ils ne font pas de cadeau !
Soggiorno di 2 notti a marzo 2023
Risposta di FD Manager, il giorno 27 mar 2023
bonne soiréeL'un de nos principaux objectifs est d'améliorer constamment nos services. C'est pourquoi tout type de feedback est d'une grande valeur pour nous. Nous sommes vraiment désolés de lire les désagréments que vous avez rencontrés concernant votre problème clé pendant votre séjour. Soyez assuré que tous les points que vous avez mentionnés seront pris en considération. cordialementPark Royal Miami Beach staff & management

10/10 Eccellente

Krysta

Soggiorno di 1 notte a marzo 2023
Risposta di Park Royal Front Desk, il giorno 14 apr 2023
First and foremost, we would like to express our gratitude for staying at Park Royal Miami Beach . Thank you for taking the time to share the delightful experience you had.This kind of reviews encourages us to strive for a service of excellence.We will be glad to welcome you back and go beyond your expectations.Best regards!Front Desk CMPark Royal Miami Beach

10/10 Eccellente

Bruce

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very satisfied
Very nice place in great location
Soggiorno di 4 notti a marzo 2023
Risposta di FD Manager, il giorno 23 mar 2023
Dear Bruce,Thank you for your stay at Park Royal Miami Beach and for such a positive review. We look forward to welcome you back to have the pleasure of serving you again.Best regards,Park Royal Miami Beach staff & management

8/10 Buono

Nicole

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and comfortable beds. Nice pool
Soggiorno di 1 notte a marzo 2023
Risposta di Park Royal Front Desk, il giorno 20 mar 2023
Greetings, NicoleThank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Miami Beach. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority. Your words encourage us to work hard so as to keep enhancing our services. We look forward to welcome you back to have the pleasure of serving you again.

10/10 Eccellente

Lissenid

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Recommended
Very clean,nice and affordable!!!!! Recommended
Soggiorno di 3 notti a marzo 2023
Risposta di Park Royal Front Desk, il giorno 14 mar 2023
First of all, we would like to thank you for choosing Park Royal Miami Beach  as host of your recent holidays and for the time taken to share your charming experience.It is very pleasant to read how much you enjoyed our services and facilities. Our mission is to deliver the best experience and it is gratifying to know that we acomplished it.We look forward to welcome you back to have the pleasure of serving you again.Management and Customer ServicePark Royal Miami Beach

10/10 Eccellente

Gabrielle

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Very nice, loved the pool and short walk to the beach
Soggiorno di 2 notti a marzo 2023
Risposta di Park Royal Front Desk, il giorno 9 mar 2023
Let us thank you in the first place for staying at Park Royal Miami Beach and for taking the time to share your pleasant experience.It is very rewarding to know how much you enjoyed your recent stay. Our aim is to go beyond your expectations and we are content to find out that we are achieving it.We look forward to welcome you back to have the pleasure of serving you again.Management and Customer Services TeamPark Royal Miami Beach

8/10 Buono

ailton

Soggiorno di 2 notti a febbraio 2023
Risposta di Park Royal, il giorno 3 mar 2023
Greetings Ailton!Let us thank you in the first place for staying at Park Royal Miami Beach and for taking the time to share your pleasant experience. Your every comment is very constructive as it encourages us to become better each day.

10/10 Eccellente

Valriz

Soggiorno di 1 notte a gennaio 2023
Risposta di Park Royal Front Desk, il giorno 6 mar 2023
Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Miami Beach. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority.

10/10 Eccellente

James

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very close to the beach, and the staff was very friendly and helpful
Soggiorno di 2 notti a gennaio 2023
Risposta di Front Desk , il giorno 21 gen 2023
Let us thank you in the first place for staying at Park Royal Miami Beach and for taking the time to share your pleasant experience. It is with great pleasure that we read your kind review. It pleases us to know how special your stay was since your satisfaction is ours as well. Reading such positive reviews motivates us to work hard in order to improve every day. We will be glad to welcome you back and go beyond your expectations.

8/10 Buono

Emer

Soggiorno di 1 notte a gennaio 2023
Risposta di Park Royal Front Desk, il giorno 8 mar 2023
We will be glad to welcome you back and go beyond your expectations.Thanks for your rate.Park Royal TeamMiami Beach

8/10 Buono

Irina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a gennaio 2023
Risposta di Front Desk , il giorno 14 gen 2023
We will be glad to welcome you back and go beyond your expectations. This kind of review encourages us to strive for a service of excellence. We look forward to your next visit to make your stay even more pleasant and memorable.

10/10 Eccellente

Andre

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Vers close to an amazing Beach
Risposta di Park Royal, il giorno 5 dic 2022
Let us thank you in the first place for staying at Park Royal Miami Beach and for taking the time to share your pleasant experience.We will be glad to welcome you back and go beyond your expectations.

10/10 Eccellente

Lydia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very polite
Risposta di Front Desk , il giorno 2 dic 2022
Let us thank you in the first place for staying at Park Royal Miami Beach and for taking the time to share your pleasant experience.

10/10 Eccellente

Anthony

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean, front desk woman was very nice
Risposta di Front Desk Manager, il giorno 9 nov 2022
Good morning, Thank you for your preference and for your kind review. It was a pleasure to welcome you at Park Royal Miami Beach .It is very pleasant to read how much you enjoyed our services and facilities. Our mission is to deliver the best experience and it is gratifying to know that we acomplished it.This kind of reviews encourages us to strive for a service of excellence.We look forward to your next visit to make your stay even more pleasant and memorable.Best regards,Park Royal Miami Beach Management & Staff.

10/10 Eccellente

Daysia

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2022

10/10 Eccellente

alona

Soggiorno di 2 notti a dicembre 2021

4/10 Scarso

Christian

Soggiorno di 1 notte ad agosto 2022
Risposta di Front Desk Manager, il giorno 23 ago 2022
Dear Christian,Our mission is to make your stay as pleasant as possible. For that reason, we welcome all of your feedback as it will permit us to enhance our services.It disappoints us to know that we were unable to meet your expectations, for which we apologize.

2/10 Terribile

Arpad

Soggiorno di 4 notti ad agosto 2022
Risposta di FD Manager, il giorno 2 dic 2022
First and foremost, we would like to express our gratitude for staying at Park Royal Miami Beach .It disappoints us to know that we were unable to meet your expectations, for which we apologize.Hopefully we will have the opportunity of welcoming you again and going beyond your expectations in your upcoming visit.

8/10 Buono

Iraida, Hialeah

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Bueno
Soggiorno di 1 notte a luglio 2022
Risposta di Thanks, il giorno 2 ago 2022
Es un honor leer lo mucho que disfrutó de nuestras instalaciones y servicios. Nuestra misión es hacer su estancia lo más placentera posible y es gratificante saber que lo logramos.

10/10 Eccellente

Damary

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2022
Risposta di FD Manager, il giorno 2 dic 2022
Dear Damary,Let us thank you in the first place for staying at Park Royal Miami Beach and for taking the time to share your pleasant experience.Thanks to much appreciated reviews like yours, we feel in the need of improving day by day.We look forward to welcome you back to have the pleasure of serving you again.Best Regards

10/10 Eccellente

Brock

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2022
Risposta di FD Manager, il giorno 2 dic 2022
Dear Brock,Thank you for your stay at Park Royal Miami Beach and for such a positive review.It is with great pleasure that we read your kind review. It pleases us to know how special your stay was since your satisfaction is ours as well.Please do not hesitate to visit us in the future. Let us provide you with an outstanding stay that exceeds your expectations one more time.Best regardsPark Royal Miami Beach

10/10 Eccellente

MELANEE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Love the place very clean and cozy❤️
Soggiorno di 1 notte ad aprile 2022
Risposta di Front Desk Manager , il giorno 10 mag 2022
Reading such positive review motivates us to work hard in order to improve every day. We will be pleased to host your holidays in the near future. You can rest assured that it will be another stay to remember.

6/10 Soddisfacente

debbie

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
To close to the street very noisy
Could here traffic going by all night and they kept trying to give us wrong reservation
Soggiorno di 1 notte a maggio 2022
Risposta di Front Desk Manager , il giorno 9 mag 2022
HI Debbi Thanks for the feedback. We are sorry you had an inconvenience at check in time. Rest assure we will look into what happened and will take measures this will not happen to any other guest. We will investigate what the confusion was, and we would love you to give us the opportunity to welcome you here again

8/10 Buono

Mike

Mi è piaciuto: Comfort della camera
Mini break mid Miami beach
We changed rooms as next busy road. Staff friendly and accommodating. Charge to park car expensive hotel next door 13 dollars cheaper per day. Extra cost per day to use pool and sun beds on beach wasted as we only used once out of three. Location central and bus service good to get around not much in terms of eating and shopping near by
Hotel from across Indian Creek drive
Soggiorno di 3 notti ad aprile 2022
Risposta di FD Manager, il giorno 6 mag 2022
Dear Mr Mike, First of all, we would like to thank you for choosing Park Royal Miami Beach as host of your recent holidays. The extra cost is the Resort fee that all the hotels in Miami have, our is only 17.10 per apartment per night and is listed in the reservation details. Please do not hesitate to visit us in the future. Let us provide you with an outstanding stay that exceeds your expectations one more time. Best regards Park Royal Miami Beach Management and Staff

6/10 Soddisfacente

Anna Borisovna

Mi è piaciuto: Personale e servizio
Friendly staff, great they have kitchen in the rooms, generally clean. But the air in the rooms is very humid and moldy. They need to do something with it, maybe just clean ACs more often. But if you have allergies or asthma or any other issues with your lungs this place is certainly not for you. Especially rooms on the first floor. All my clothes, my suitcase had a very strong mold odor when I came back home and started unpacking. I feel bad I had to breath that for 5 nights. Staying for several nights you get used to it, but it certainly not healthy. If not this, it would be a great place to stay, but it’s a huge disadvantage.
Soggiorno di 5 notti ad aprile 2022
Risposta di Park Royal Miami Beach Management and Staff, il giorno 4 mag 2022
Dear Ms Borisovna, First of all, we would like to thank you for choosing Park Royal Miami Beach as host of your recent holidays. It is thanks to comments like yours that we are able to identify our opportunity areas so as to continue to provide a quality service. Please accept our most sincere apologies for the unfortunate situation experienced during your stay. We are currently implementing action plans to revert this situation. We are certain that we can make your stay a memorable experience. Please do not hesitate to visit us again.

8/10 Buono

Daniel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Zimmer mit Küche
Die Anlage ist eher wie ein Motel gebaut. Direkt an der stark verfahrenen Strasse. Allerdings sind Einkaufsmöglichkeiten nahe. Der Pool und das Wi-Fi sind gut. Gute/Viele Infos beim Einchecken. Die Küche ist sehr gut ausgestattet, allerdings ohne Gewürze. Preis/Leistung ok. Collins Express (Gratis Trolley bis South Beach Lincoln Rd) vor dem Haus, bei Rückkehr (65 St.) dahinter.
Soggiorno di 2 notti ad aprile 2022
Risposta di Park Royal Miami Beach Management and Staff, il giorno 29 apr 2022
Dear Mr. Daniel, First of all, we would like to thank you for choosing Park Royal Miami Beach  as host of your recent holidays and for the time taken to share your charming experience. It is very rewarding to know how much you enjoyed your recent stay. Our aim is to go beyond your expectations and we are content to find out that we are achieving it. This kind of reviews encourages us to strive for a service of excellence. We will be glad to welcome you back and go beyond your expectations. Best regards

6/10 Soddisfacente

griet

Viaggio di lavoro
Mi è piaciuto: Pulizia
Loud location Good room No bar, restaurant Not a great street
Soggiorno di 2 notti ad aprile 2022
Risposta di Park Royal Miami Beach Team , il giorno 8 apr 2022
Good morning, First and foremost, we would like to express our gratitude for staying at Park Royal Miami Beach . The Hotel Park Royal Miami Beach is Walking distance from a lot of restaurants and bars located in Collins Avenue, we have about 100 places to eat around the Hotel and we are also 1 block from the Beach in a very quiet and safe area of Miami Beach . Our mission is to make your stay as pleasant as possible. For that reason, we welcome all of your feedback as it will permit us to enhance our services. We look forward to welcome you back to have the pleasure of serving you again.

10/10 Eccellente

Rachel

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Recommend!!
Nice location just across the street from the beach. Clean rooms, nice staff, walking distance to restaurants and grocery. Loved the kitchen. Glad we stayed here!
Soggiorno di 3 notti a marzo 2022
Risposta di Park Royal Miami Beach Staff, il giorno 12 apr 2022
Dear Rachel, First of all, we would like to thank you for choosing Park Royal Miami Beach  as host of your recent holidays and for the time taken to share your charming experience. It is very rewarding to know how much you enjoyed your recent stay. Our aim is to go beyond your expectations and we are content to find out that we are achieving it. Your words encourage us to work hard so as to keep enhancing our services. We are certain that we can make you feel at home every time you come. We will be waiting for your visit. Best regards Park Royal Miami Beach Management & Team

8/10 Buono

Sonya

Soggiorno di 3 notti a marzo 2022
Risposta di Park Royal Miami Beach Management and Staff, il giorno 18 lug 2022
Let us thank you in the first place for staying at Park Royal Miami Beach. We are truly grateful for your appreciation towards the service provided and for highlighting how much you enjoyed your stay. Your satisfaction as guest is our priority. We look forward to welcome you back to have the pleasure of serving you again.

6/10 Soddisfacente

James

Viaggio con la famiglia
Non mi è piaciuto: Servizi
What I liked was the cute room and outside chairs for sitting. What I didn't like was I was charged a resort fee, which I have no idea why because this wasn't a resort. it was a motel room with a pool. When i asked what was included with the fee, I was told coffee in the room and beach towels. Isn't that what a room rate covers? why is there an extra fee? i couldn't enjoy coffee, because there was sugar but no creamer, and I didn't use beach towels because I was only there for overnight, so I have no idea why this place was so expensive. i had to eat from a vending machine because there was no little cafe even on the premises or lobby with even any food to offer
Soggiorno di 1 notte a marzo 2022
Risposta di Park Royal Miami Beach Team , il giorno 29 mar 2022
Hello there, Good evening . It is our priority to provide our guests with a memorable experience. Therefore, we appreciate any form of feedback as it helps us improve to continue exceeding your expectations. It is with great concern that we read your comments. It disappoints us to know that we did not succeed in meeting your needs, for which we apology. Rest assured that all the points you mentioned will be taken care of for them not to occur again. We would be pleased to welcome you again to demonstrate the improvements achieved. We will do better next time rest asure. Best regards,