Dear Guest Thank you for staying at Villa Italia Hotel. We appreciate your comments and hope to see you in a near future. Best regards,

Dear Giovanna Thank you for staying with us at Villa Italia Hotel, we appreciate your comments and we are working to improve our breakfast. We hope to see you in a near futrure. Best regards, Martha

Grazie per la sua recensione l'aspettiamo presto per una nuova vacanza a Miami

Dear Guest, the rates applied to Villa Italia Hotel have always been fixed and unchanged with respect to the reservation made and accepted by the customer. So I do not understand what it is about. The policy of Villa Italia Hotel is satisfaction, transparency and clarity. Management is always at your disposal for any clarification contact us

Thank you for the feedbackWe hope to see you back soon,

Thank you for your feedback.We look forward to seeing you soon and we will definitely assign you a king bed size.

Thank you for your feedback,We are very sorry to hear that you didn't have a great experience in our hotelIn order to maintain a good regulation and organisation in our hotel.The check in time is at 3:30 pm. We accomodate you by holding your luggage until check out time for free and also allow you the access to beach earlier if you do not want to do the early check in paid.Best regards,

Hi, Thank fot your feedback

Thank you so much for your feedback We look forward to seeing you back soon :)

Good afternoon,At the check in time, you resquested a room with two beds for you and your daughter. Even if you reserved a king bed. The frontdesk agent specifically gave you a room with two beds to accommodate you for the same price.You informed the frontdesk agent that you were unable to charge your phone due to the outlets that were not working in your room. She went with you to test with her phone and it was working. You tried to charge your phone as well at the frontdesk it was still not working. She tested the frontdesk outlet with her phone and it was working.We are very sorry to hear that you didn't have a great experience in our hotel. Our mission is to provide excellent guest experiences.Regards,

Thank you so much for your feedbackWe look forward to see you back soon.

Wash cloths are already added to the room and ready for guests before the check in time. Please note that the frontdesk is open 24/7 to respond to any of your needs.Thanks for your feedback.

Thank you for your feedback

thank you for your feedback

thank you for your feed back

thanks for your feedback

Thank you so much for your review. We hope to see you soon.

Thank you so much for your feedback . We hope to see you soon

thank you

thank you for your feedback

Thank you so much for your feedback

Thanks for your feedback

Good morning The front desk is open 24/7, know that you have the option to switch the room. The hotel is constantly improving with regard to small repairs and housekeepers are also available if needed.

Thank you so much for your review

Hi, The resort fee includes beach access means chairs, umbrellas, and beach towels, unlimited wired and Wifi internet access throughout the property, local dialing and toll-free calls, kids' toys, boarding pass printing, bottles of water, and coffee cups. Thanks for your feedback

Thanks for your review

The front desk is open 24/7 to respond to guests' needs. Thank you

Thank you for your feedback. See you soon :)

Thanks for your feedback

Thank you

THANK YOU FOR YOUR FEEDBACK

Thank you

Thank you for your feedback and we will be more than happy to welcome you back again.

We have housekeepers who provided room service every day. They are always available if you have any requests. We also always make sure that the rooms are perfectly clean before check-in time.

Hello The AC usually works. Or we can change the room. I believe you say NOSo we can t refund.Hope you stay was great.Regards,

Thank you so much for your feedback

Thank you soo much for your feedback