Hotel a Middletown

“Didn't eat didn't use hot tub got in too late ”

“Clean room, polite staff, good breakfast”

“Room was clean, staff good and breakfast was good.”

“Lovely property near lots of restaurants. ”

“I had a very pleasant stay at Tru by Hilton. From the moment I checked in, the staff was friendly, professional, and always willing to help. Every interaction during my stay was positive, which made the experience even better. The room was clean, modern, and well organized, and the overall atmosphere of the hotel felt comfortable and quiet. Breakfast was also very good, with a nice variety to start the day. The location is convenient, with nearby restaurants and stores, which made everything...

“The literal only reason I didn’t give this property 5 stars is because the water is barely warm for showers & baths. It would run decently hot for about 30 seconds and then the warmest it would get is a Luke warm temp. I reserved a room with a bath tub for a reason and was very much looking forward to relaxing baths in the evenings as I was there for work…. But the water temp just was too cold to be comfortable. The room itself and the staff were wonderful. ”

“Excellent customer service. Clean rooms and good breakfast.”

“Breakfast was great. ”

“Room was clean. That is the reason we don’t leave. Lobby smelled horrible upon arrival, still bad when left but not quite as bad. Ceiling of bathroom looks ready to fall in (the vent fan was bent almost 30 degrees signally a rather significant issue). Room outdated and low water pressure but I expected this. I won’t be back. ”

“fine”

“.”

“Noise from freeway was loud. Ask for room opposite the freeway”

“Clean room. Personable staff. No "amenities" like breakfast, but if only staying for less than 12 hours......great price.”

“It was freezing out and the ground had not been prepared for safety well enough. The entrance door was propped open. There was mess in the entrance. That mess included a bag of ice melt that had not been used on the walkway. We were checked in but not welcomed professionally. We were interrupting the man's snack time, the remains of which were present in his beard. The woman in the morning was pleasant and professional. She was charming as well. This was a surprise given the previous nights...

“I booked this room last minute for myself and daughters after we had a power outage in our city very late at night. I noticed that I booked this room in the wrong city immediately after the confirmation showed. I contacted the hotel and they redirected me to Expedia who then called the hotel. The hotel said no manager was on duty and I still have not received any refund.”

“Very nice and clean Hotel I highly recommend it ”

“The hotel is in need of some serious restoration. My room had horrible moldy caulking around the bathtub, sink and shower area. Disgusting.The room smelled like dank gym socks and somebody had been smoking in there at one point although the room is non-smoking. The hot water did not last very long. And the shower head..... Yuck! The water only came out of a portion of the shower head and there was so much calcium and gunk build up on it, I felt like I was in some YMCA locker room. I probably...