2/10
Terrible experience and terrible service from VRBO / ALTIDO
the listing said fully refundable if cancelled within 24 hurs of arrival and I tried to cancel 3 days before and it said it wasnt allowed.
Bed bugs in the bedroom mattress. no window treatment in the bedroom and there is a large street light right on fron of the window so its impossible to sleep there, the AC didnt work. I told this to the oeprator over the phone several times and left the apartment earlier as i had a skin rasch from the bed bugs and checked into a hotel I left the keys at altidos main office and Andrea said they will be calling me and I never heard back from them, so I will need a full refund from you !!
alfaro p.
Soggiorno di 5 notti a settembre 2021