Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 298 su 1001 recensioni" "
10 - Eccellente
298
Valutazione di 8 - Buono. 269 su 1001 recensioni" "
8 - Buono
269
Valutazione di 6 - Soddisfacente. 170 su 1001 recensioni" "
6 - Soddisfacente
170
Valutazione di 4 - Scarso. 116 su 1001 recensioni" "
4 - Scarso
116
Valutazione di 2 - Terribile. 148 su 1001 recensioni" "
2 - Terribile
148
7,2/10
Pulizia
7,4/10
Personale e servizio
6,6/10
Servizi
6,6/10
Condizioni e dotazioni della struttura
7,0/10
Ecosostenibilità
Recensioni
8/10 Buono
Viaggiatore verificato
Viaggio di lavoro
30 apr 2022
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
All good!
All good, good spot for a night break on the road
Viaggiatore verificato
Soggiorno di 1 notte ad aprile 2022
Risposta di Merry Garcia, il giorno 1 mag 2022
Thank you for taking the time to complete our guest survey. I appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN.
I will make sure to share your comments with the rest of our team. Feedback from our guests is always welcome as we strive to continuously improve the quality of our services.
10/10 Eccellente
Marcos, Yonkers
27 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Marcos
Soggiorno di 1 notte a maggio 2024
10/10 Eccellente
Caitlin
Viaggio di lavoro, Viaggio con la famiglia
26 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It is basic but the room was clean and all the staff were nice.
Caitlin
Soggiorno di 1 notte a maggio 2024
Risposta di Kamaria RediResponse Specialist, il giorno 28 mag 2024
Dear Caitlin,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the rooms to be clean and our staff to be nice prompting your 5/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Kamaria Red Roof Management RediResponse Specialist
2/10 Terribile
Sharae
Viaggio di coppia
26 mag 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very very disappointed couldn't even stay checked out immediately smh
Sharae
Soggiorno di 1 notte a maggio 2024
6/10 Soddisfacente
ADARSH
26 mag 2024
Service very bad
ADARSH
Soggiorno di 1 notte a maggio 2024
4/10 Scarso
ADARSH
26 mag 2024
ADARSH
Soggiorno di 1 notte a maggio 2024
Risposta di Kamaria RediResponse Specialist, il giorno 28 mag 2024
Hello Adarsh, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I are disappointed to see your 2/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,Kamaria Red Roof Management RediResponse Specialist
2/10 Terribile
Darlene
Viaggio di coppia
26 mag 2024
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
The person at the desk appeared like we were bothering him. There was a dirty face cloth left in room on the curtain rod. We slept for a few hours then left because we were repulsed by staying here. We dropped our keys off at 4:30am and this person at the desk was a little friendlier but didn’t present himself as an employee (wasn’t wearing a uniform)
Darlene
Soggiorno di 1 notte a maggio 2024
Risposta di Kamaria RediResponse Specialist, il giorno 27 mag 2024
Dear Darlene,Thank you for taking the time to tell us about your experience at the RED ROOF INN MILFORD - NEW HAVEN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the lack of cleanliness of the face cloth, the encounter you had with our staff and the other issues which hindered your stay. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist
10/10 Eccellente
Carmen
Viaggio di coppia
25 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The only thing that should be considered of thinking why if the customer is paying already a price for the stay we have to pay for the use of the microwave and refrigerator
Carmen
Soggiorno di 3 notti a maggio 2024
Risposta di Kamaria RediResponse Specialist, il giorno 27 mag 2024
Dear Carmen,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. It's great to see that we earned your 5/5 score. However, I sincerely apologize for the issues highlighted which hindered your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Kamaria Red Roof ManagementRediResponse Specialist
8/10 Buono
Olivia
Viaggio con la famiglia
24 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Always clean and staff is always courteous.
Olivia
Soggiorno di 2 notti a maggio 2024
Risposta di Kamaria RediResponse Specialist, il giorno 26 mag 2024
Dear Olivia,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding our location to be clean and our staff to be courteous prompting your 4/5 score. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Please know that we value you as our guest and appreciate your business. It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,Kamaria Red Roof Management RediResponse Specialist
10/10 Eccellente
Miguel
Viaggio con la famiglia
20 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Exactly what I needed
Miguel
Soggiorno di 1 notte a maggio 2024
Risposta di Adraine Rediresponse Specialist, il giorno 22 mag 2024
Hello Miguel, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I appreciate your 5/5 score following your stay. It is great to know that our hotel was exactly what you need. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.It would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us.Sincerely,AdraineRed Roof Management Rediresponse Specialist
6/10 Soddisfacente
Loretta
20 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
A clean place to drop your head
Loretta
Soggiorno di 2 notti a maggio 2024
Risposta di Adraine Rediresponse Specialist, il giorno 22 mag 2024
Dear Loretta, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. It is great to read that you found our hotel to be a clean place to sleep. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. We hope that you will give us the opportunity to provide you with a better experience the next time you're in the area. Sincerely,AdraineRed Roof ManagementRediresponse Specialist
4/10 Scarso
mark
Viaggio di coppia
20 mag 2024
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
2 inch gap under door I could see my car under the door. Hotel told me oh well I found a worker to nail some vinyl molding to the door. arking lot that you could imagine Walter White walking
There is an old RV in the parking lot that looks like it belongs on the show Breaking Bad. Stay next door at the Spring Hill Suites
mark
Soggiorno di 1 notte a maggio 2024
Risposta di OnielRediresponse Specialist, il giorno 21 mag 2024
Thank you Mark, for taking the time to write a review of your stay at the Red Roof Inn Milford - New Haven. Please accept our most sincere apologies for the issues you had with the room you were assigned. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future.Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Sincerely,OnielRedRoof ManagementRediresponse Specialist
6/10 Soddisfacente
Marvin
Viaggio con la famiglia
20 mag 2024
Mi è piaciuto: Pulizia e personale e servizio
Matteess needs replacing.
For a Budget hitel we were satisfied. Staff was great!
Marvin
Soggiorno di 3 notti a maggio 2024
Risposta di Oniel Rediresponse Specialist , il giorno 21 mag 2024
Thank you Marvin, for taking the time to write a review of your stay at the Red Roof Inn Milford - New Haven. It is so rewarding to read that you had a good encounter with us and we truly appreciate you making us aware. Another thing we acknowledged was that you took liking to our staff. Regarding the mattress your feedback with be taken into consideration. Thank you again for your review. We look forward to seeing you in the future, should your travels bring you back to our area.Sincerely,OnielRedRoof ManagementRediresponse Specialist
2/10 Terribile
Melissa
Viaggio di coppia, Viaggio di lavoro
18 mag 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Do not stay here… it’s unsafe…even though the pictures look great… it’s a dump in a dungeon… even though it’s easy on easy off the highway… do not go there.. this place is filled with women.. criminal… and illegal activity… please go else where
Melissa
Soggiorno di 1 notte a maggio 2024
Risposta di Chirell RediResponse Specialist, il giorno 20 mag 2024
Dear Melissa,We are sorry to hear your recent experience at the Red Roof Inn Milford - New Haven did not meet your expectations. I will certainly bring this to the property’s attention in an effort to address your concern. We at Red Roof appreciate your business and truly value your feedback. Sincerely,Chirell Red Roof Management RediResponse Specialist
6/10 Soddisfacente
Cheryl
Viaggio di coppia
17 mag 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Correct for the price
Cheryl
Soggiorno di 1 notte ad aprile 2024
Risposta di Chirell RediResponse Specialist, il giorno 20 mag 2024
Dear Cheryl,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Milford - New Haven. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our location being correct for the price. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
10/10 Eccellente
Ray
17 mag 2024
Good stay
Ray
Soggiorno di 1 notte a maggio 2024
Risposta di Chirell RediResponse Specialist, il giorno 20 mag 2024
Dear Ray,Thank you for taking the time to share your feedback regarding your experience at the Red Roof Inn Milford - New Haven. It is very gratifying to read that you had a great encounter with us and we really appreciate your kind comments about our good stay. Your feedback is essential as we strive to provide a clean, comfortable, values-based stay to all guests.Redroof can’t wait to see you Under Our Roof soon, where we can continue to offer you a clean and comfortable stay at an affordable price!Sincerely,ChirellRed Roof ManagementRediResponse Specialist
10/10 Eccellente
Carlos
16 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great
Carlos
Soggiorno di 1 notte a maggio 2024
Risposta di Adraine Rediresponse Specialist, il giorno 22 mag 2024
Dear Carlos, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Your feedback is truly appreciated, and we look forward to providing you with exceptional service in the future.Sincerely,AdraineRed Roof Management Rediresponse Specialist
8/10 Buono
Lori
Viaggio di lavoro, Viaggio con la famiglia
13 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I liked the fact the room was clean and the location to where I had to be was convenient.
Lori
Soggiorno di 1 notte a maggio 2024
Risposta di Sharma RediResponse Specialist, il giorno 14 mag 2024
Thank you for taking the time to write about experience at RED ROOF INN MILFORD - NEW HAVEN. Lori, I am glad to read your comments about your clean room and our convenient location. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home. We appreciate your business, Lori, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist
10/10 Eccellente
Chris
Viaggio con la famiglia
13 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and comfy
Chris
Soggiorno di 2 notti a maggio 2024
Risposta di Sharma RediResponse Specialist, il giorno 13 mag 2024
Thank you for taking the time to write about experience at the RED ROOF INN MILFORD - NEW HAVEN. Chris, I am happy to hear that you found our hotel to be clean and comfy. Your feedback will provide encouragement to all our staff as we strive to continuously improve the quality of our services and provide our guest with all the comforts of home.We appreciate your business, Chris, and can't wait to see you back at Red Roof soon, where we can continue to offer you a clean and comfy stay at an affordable price! Sincerely, Sharma Red Roof Management RediResponse Specialist
8/10 Buono
SHANTEL
Viaggio di coppia
12 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Easy check in
SHANTEL
Soggiorno di 2 notti a marzo 2024
8/10 Buono
William
10 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
safe, nice staff, no breakfast
William
Soggiorno di 1 notte a maggio 2024
Risposta di Adraine Rediresponse Specialist, il giorno 11 mag 2024
Dear William, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the friendly staff and the safe area at the hotel. Please know that our hotel doesn't offer a breakfast program, but we do provide coffees and teas in the lobby and there are nearby hotspots that serves a quick meal. Your feedback is important to Red Roof, and we’ll take your comments into consideration to make changes to improve our customer experience.Your satisfaction is our greatest reward, and we can't wait to welcome you back for another enjoyable stay.Sincerely,AdraineRed Roof Management Rediresponse Specialist
2/10 Terribile
Ashley
8 mag 2024
There was mold in the bathroom on the walls and the did not even give enough towels for the bathroom or anything .
Ashley
Soggiorno di 2 notti a maggio 2024
Risposta di Adraine Rediresponse Specialist, il giorno 10 mag 2024
Dear Ashley, Thank you for taking the time to tell us about your experience at the RED ROOF INN MILFORD - NEW HAVEN. I am sorry that your experience did not meet your expectations. Please accept our sincerest apologies for the possible sign of mold in the bathroom, the lack of towels in the bathroom and the other concern you described. We take your issues seriously, and we will investigate and address this matter immediately. Additionally, we will use your feedback to ensure our staff is providing the level of service our guests deserve. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,AdraineRed Roof Management Rediresponse Specialist
8/10 Buono
Evelyn
Viaggio con la famiglia
6 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I like the location. The parking lot was very bright at night time, The room was very clean.
Evelyn
Soggiorno di 1 notte a maggio 2024
Risposta di Dannielle Rediresponse Specialist, il giorno 6 mag 2024
Dear Evelyn,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the convenient location, clean room and bright parking lot. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist
10/10 Eccellente
Carlos
5 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great
Carlos
Soggiorno di 2 notti a maggio 2024
Risposta di Adraine Rediresponse Specialist, il giorno 22 mag 2024
Dear Carlos, Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Your feedback is truly appreciated, and we look forward to providing you with exceptional service in the future.Sincerely,AdraineRed Roof Management Rediresponse Specialist
8/10 Buono
Jean-François
Viaggio di coppia
1 mag 2024
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Servizi
Tout était bien mais pas de frigidaire dans la chambre
Jean-François
Soggiorno di 1 notte ad aprile 2024
Risposta di Linton RediResponse Specialist, il giorno 2 mag 2024
Cher Jean-François,Merci de nous avoir parlé de votre récente visite au RED ROOF INN MILFORD - NEW HAVEN. J'étais heureux de lire que tout s'est bien passé pendant votre séjour. Quant au type de chambre réservé, il n’est pas équipé de réfrigérateur. Si vous choisissez de rester avec nous à l'avenir, je vous recommande de réserver l'une de nos chambres de luxe à 2 lits doubles qui contient ledit équipement. Sachez que les commentaires de nos clients sont toujours les bienvenus chez Red Roof car nous nous efforçons d'améliorer continuellement la qualité de nos services.Merci encore d'avoir partagé votre expérience et au plaisir de vous revoir lors de vos futurs voyages.Sincèrement,LintonRed Roof ManagementRediResponse Specialist
10/10 Eccellente
Kerlin
27 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Me gusta
Kerlin
Soggiorno di 1 notte ad aprile 2024
Risposta di Gabrielle RediResponse Specialist, il giorno 28 apr 2024
Gracias por tomarte un momento para dejar una reseña, Kerlin. El personal y yo del Red Roof Inn Milford - New Haven apreciamos su puntuación de 5/5 tras su estancia. Me alegra que haya disfrutado de su estancia con nosotros. En Red Roof, nuestro objetivo es brindar experiencias agradables a todos nuestros huéspedes y estamos orgullosos de haberlo logrado con su visita. Tenga en cuenta que lo valoramos como nuestro huésped y apreciamos sus comentarios.Gracias nuevamente por compartir tu experiencia con nosotros. Nos encantaría volver a verle si sus viajes le traen de vuelta a nuestra zona.Atentamente,Gabrielle Red Roof Management RediResponse Specialist
2/10 Terribile
Saleemah
26 apr 2024
Saleemah
Soggiorno di 1 notte ad aprile 2024
Risposta di Olivia RediResponse Specialist , il giorno 17 mag 2024
Hello Saleemah, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I are saddened to see your 1/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
10/10 Eccellente
Gerard
Viaggio di coppia
25 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super motel comme on les aime.
Gerard
Soggiorno di 1 notte ad aprile 2024
Risposta di Toni-Ann RediResponse Specialist, il giorno 26 apr 2024
Thank you for taking the time to write such a detailed review of our Red Roof Inn Milford - New Haven, Gerard. We appreciate you taking the time to do a survey, as it’s encouraging to know that we are doing a great job for our guests.We can't wait to see you again, here at our Red Roof Inn.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
10/10 Eccellente
Adam
24 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I've stayed here several times over the years. It's affordable and you get your standard Red Roof experience.
Adam
Soggiorno di 1 notte ad aprile 2024
Risposta di Toni-Ann RediResponse Specialist, il giorno 25 apr 2024
Dear Adam,Thank you for your comments regarding your recent stay at the Red Roof Inn Milford New Haven and your commendations of the service provided by our staff and our affordable prices over the years. It's great to hear that this was the highlight of your stay. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.We hope to continue to provide great experiences for you in the future.Sincerely,Toni-AnnRed Roof ManagementRediResponse Specialist
6/10 Soddisfacente
Dahiana
22 apr 2024
Dahiana
Soggiorno di 1 notte ad aprile 2024
Risposta di Olivia RediResponse Specialist , il giorno 17 mag 2024
Hello Dahiana, Thank you for taking a moment to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I are saddened to see your 3/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests. On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip. Sincerely,OliviaRed Roof Management RediResponse Specialist
6/10 Soddisfacente
Olivia
Viaggio con la famiglia
21 apr 2024
Mi è piaciuto: Pulizia e personale e servizio
No comment
Olivia
Soggiorno di 16 notti ad aprile 2024
Risposta di Kerry-Lee RediResponse Specialist, il giorno 22 apr 2024
Dear Olivia, We at the RED ROOF INN MILFORD - NEW HAVEN appreciates your scoring of 3/5 in regard to your recent stay with us. In the future we would love for you to please consider adding comments to your survey about your stay to let us know what we are doing wrong and where we can improve to enhance our guest experiences. At Red Roof, your feedback is critical as we aim to provide clean, comfortable, affordable stays for all our guests. Thank you again for your scoring. We hope to see you again soon. Sincerely, Kerry-Lee Red Roof ManagementRediResponse Specialist
2/10 Terribile
Oscar
20 apr 2024
Mi è piaciuto: Servizi
Non mi è piaciuto: Personale e servizio
La actitud de la persona en recepción fue terrible, estaba de muy mal humor y empezó a gritarle a los clientes y a tratar mal a todos. Fue muy grosero. Una de las peores experiencias que hemos tenido.
Oscar
Soggiorno di 1 notte ad aprile 2024
Risposta di Xao RediResponse Specialist, il giorno 20 apr 2024
Gracias por compartir tus comentarios con nosotros, Óscar. El equipo de nuestro Red Roof Inn Milford - New Haven se entristeció al ver que no pudimos brindarle una estadía satisfactoria. Usted dijo que la situación con el grosero miembro del personal obstaculizó su estadía. Como tal, sus comentarios pueden ser tenidos en cuenta ya que Red Roof tiene como objetivo mejorar continuamente.Aprecio que nos hayas informado sobre esto. Nos encantaría mejorar la impresión que le dejará en su próxima estadía, en caso de que requiera alojamiento en el futuro.Los mejores deseos,XaoRed Roof ManagementRediResponse Specialist
8/10 Buono
Shellena
Viaggio di coppia
19 apr 2024
Mi è piaciuto: Pulizia
Overall it was an alright stay
Shellena
Soggiorno di 1 notte ad aprile 2024
Risposta di Oshane RediResponse Specialist , il giorno 19 apr 2024
Dear Shellena, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist
6/10 Soddisfacente
Abimael
Viaggio con la famiglia
17 apr 2024
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Room was clean. Furniture in room looked old and dirty
Abimael
Soggiorno di 1 notte ad aprile 2024
Risposta di Oshane RediResponse Specialist , il giorno 18 apr 2024
Dear Abimael, Thank you for taking the time to complete our guest survey. We appreciate your comments following your recent stay at the RED ROOF INN MILFORD - NEW HAVEN regarding the clean room. I do apologize for the lack of cleanliness you described. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist
10/10 Eccellente
Candace
Viaggio di coppia
13 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great
Candace
Soggiorno di 2 notti ad aprile 2024
Risposta di Oshane RediResponse Specialist, il giorno 14 apr 2024
Dear Candace, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN.Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Oshane Red Roof ManagementRediResponse Specialist
10/10 Eccellente
Garvis
Viaggio di coppia
1 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like red room a lot, I’ve been staying there for awhile now
Garvis
Soggiorno di 3 notti a marzo 2024
Risposta di Adraine Rediresponse Specialist, il giorno 2 apr 2024
Dear Garvis,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at theRED ROOF INN MILFORD - NEW HAVEN. We are thrilled to read that you have been staying at our location for a while now and that you love our hotel brand. Positive guest feedback, like yours, is always an encouragement to all of our Red Roof staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
10/10 Eccellente
Steven, Montreal
1 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place. Staff was friendly. Beds were clean and fresh. Towels were a bit small... But they were clean and fresh every day
Steven
Soggiorno di 3 notti a marzo 2024
Risposta di Adraine Rediresponse Specialist, il giorno 2 apr 2024
Dear Steven, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. We're thrilled to hear that you were pleased with the friendly staff, the clean bed and location. We love that you found the beds to have a fresh smell, but we are disappointed to read that the size of the towels hindered your experience. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
2/10 Terribile
Enid
31 mar 2024
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
El servicio horrible el tipo de from desk una actitud no saben atender a los clientes
Enid
Soggiorno di 2 notti a marzo 2024
Risposta di Adraine Rediresponse Specialist, il giorno 1 apr 2024
Querida Enid,Gracias por tomarse el tiempo para compartir sus comentarios sobre su experiencia en RED ROOF INN MILFORD - NEW HAVEN. Apreciamos sinceramente sus comentarios y lamentamos mucho que no haya quedado satisfecho con su experiencia. Usted indicó que no estaba satisfecho con el personal que estaba en la recepción. Lamento leer que te trataron mal y que tuviste un encuentro negativo.Sus comentarios son importantes para Red Roof y los tomaremos en consideración para realizar cambios que mejoren la experiencia de nuestros clientes. Gracias nuevamente por compartir sus comentarios y le deseamos lo mejor en sus futuros viajes.Sincerely,AdraineRed Roof ManagementRediresponse Specialist
8/10 Buono
SIMONE
30 mar 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Quiet, clean, room has good size. Overall is nice place.
SIMONE
Soggiorno di 1 notte a marzo 2024
Risposta di Olivia RediResponse Specialist , il giorno 30 mar 2024
Hello Simone, Thank you for taking the time to share your feedback following your stay at the Red Roof Inn Milford - New Haven. We sincerely appreciate your 4/5 score and are happy to hear you had a great experience with us, especially regarding our clean, quiet room and all the other kind remarks highlighted. At Red Roof, we hope to continue to provide great experiences for you. Thank you again for sharing your experience, we look forward to your next stay at Red Roof.Sincerely,OliviaRed Roof Management RediResponse Specialist
10/10 Eccellente
Garvis
Viaggio con la famiglia
25 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I’ve been staying at red room for a few years now and I always enjoy my stay
Garvis
Soggiorno di 2 notti a marzo 2024
Risposta di Recordo, Rediresponse Specialist, il giorno 26 mar 2024
Hey Garvis,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the Red Roof Inn Milford - New Haven. It's thrilling to hear that you always enjoy your stay with us. Red Roof appreciate your loyalty and always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
10/10 Eccellente
Alba
24 mar 2024
Alba
Soggiorno di 2 notti a marzo 2024
Risposta di Recordo, Rediresponse Specialist, il giorno 26 mar 2024
Hello Alba, Thank you for taking a moment out of your busy day to complete our survey. The staff at the Red Roof Inn Milford - New Haven and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.Thanks again and we hope you’ll visit us again on your next trip.Sincerely,RecordoRed Roof Management Rediresponse Specialist
8/10 Buono
Joseph
Viaggio di coppia
24 mar 2024
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Property was very nice and clean. Was just what we were looking for in an overnight stay.
Joseph
Soggiorno di 1 notte a marzo 2024
Risposta di Recordo, Rediresponse Specialist, il giorno 26 mar 2024
Hey Joseph,Thank you for taking the time to complete our guest survey. We appreciate your 4/5 score and comments regarding your recent stay at the Red Roof Inn Milford - New Haven. It's great to hear that our nice and clean property met your expectations. Red Roof always enjoy hearing about the positive experiences our guests have at our hotels.Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,RecordoRed Roof ManagementRediresponse Specialist
2/10 Terribile
Ulysse
Viaggio di coppia, Viaggio di lavoro
19 mar 2024
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They don’t give breakfast
I’m not satisfied.
Ulysse
Soggiorno di 1 notte a marzo 2024
Risposta di Tianna RediResponse Specialist, il giorno 20 mar 2024
Dear Ulysse, Thank you for taking the time to tell us about your experience at the Red Roof Inn Milford - New Haven. I am sorry that your experience did not meet your expectations. Breakfast is not a listed offer at this location however, we do have a few restaurants that is within close proximity to the hotel. We strive to provide guests with all the comforts of home, so I am disappointed to see your 1/5 score. At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,TiannaRed Roof ManagementRediResponse Specialist
10/10 Eccellente
Candace
Viaggio di coppia
18 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Can’t always go by the bad reviews, the property was clean, room was clean, bathroom was extremely clean. Staff was respectful.
The maid service was great!!
My Only con on my visit was that the room I had didn’t have a microwave or refrigerator.
I’d visit here again.
Candace
Soggiorno di 2 notti a marzo 2024
Risposta di Dannielle Rediresponse Specialist, il giorno 19 mar 2024
Dear Candace,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. We are sorry that you weren't provided with a microwave and refrigerator. To be provided with this, please reserve our Superior or Deluxe rooms in the future. We are happy that you were pleased with the maid service, cleanliness of the room and the respectful staff. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,Dannielle Red Roof ManagementRediresponse Specialist
10/10 Eccellente
Julian
18 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quiet
Julian
Soggiorno di 1 notte a marzo 2024
Risposta di Dannielle Rediresponse Specialist, il giorno 18 mar 2024
Dear Julian,Thank you for taking the time to share your feedback regarding your experience at the RED ROOF INN MILFORD - NEW HAVEN. We sincerely appreciate your comments and are happy to hear you had a great experience with us, especially regarding the quiet room. We hope to continue to provide great experiences for you. Positive guest feedback, like yours, is always an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for your kind words. The staff and I would love to provide you with another comfortable stay in the future. Sincerely,Dannielle Red Roof Management Rediresponse Specialist
8/10 Buono
Bernice
Viaggio di coppia
16 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything was great just need thicker towels and more 2 is not enough when you take 2 showers
Bernice
Soggiorno di 1 notte a marzo 2024
Risposta di Dannielle Rediresponse Specialist, il giorno 17 mar 2024
Dear Bernice,Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. We are happy that everything was great, however, your comments in regards to getting more than 2 and thicker towels will be taken into consideration to make changes to ensure your satisfaction. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services.Thank you again for sharing your experience. We would love to have another chance to provide you with a better experience the next time you're in town.Sincerely,DannielleRed Roof ManagementRediresponse Specialist
4/10 Scarso
Olvia
Viaggio con la famiglia
6 mar 2024
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
A good place to stay when you're homeless
Olvia
Soggiorno di 2 notti a marzo 2024
Risposta di Kamaria RediResponse Specialist, il giorno 7 mar 2024
Dear Olvia,Thank you for taking the time to tell us about your experience at the RED ROOF INN MILFORD - NEW HAVEN. We strive to provide guests with all the comforts of home, so I am disappointed to see your 2/5 score. On your next stay, should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure you’re comfortable.At Red Roof, it is our intention to have your confidence in our abilities to prevent similar problems in the future. Please know that we value you as our guest and appreciate your business. Thank you for sharing your concerns and I hope you will give us the opportunity to better serve you at Red Roof the next time your travel plans require lodging.Very truly yours,Kamaria Red Roof Management RediResponse Specialist
4/10 Scarso
Ishmael
Viaggio di lavoro
27 feb 2024
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Front desk check in what's not customer friendly, and surprised me with a "$50 deposit" that I was unaware of, even though I booked the room online.
Walls are super thin so you can hear you're fellow neighbors well, and all their activities.
Ishmael
Soggiorno di 1 notte a febbraio 2024
Risposta di Gabrielle RediResponse Specialist, il giorno 28 feb 2024
Thank you for taking a moment to leave a review, Ishmael. The staff and I at the Red Roof Inn Milford - New Haven were disappointed to see your 2/5 score following your stay. It was regretful to have discovered that you weren’t thoroughly impressed with us during your recent stay due to the thin walls, the unfriendly staff and the other concerns mentioned. In regard to the deposit, it is required from all guests in the event of incidentals and it is refundable at check-out upon room inspection. Nevertheless, feedback from our guests is always welcome as we strive to continuously improve the quality of our services.Thanks again and it would be our pleasure to have you stay with us again in the future to show you our positive strides taken to enhance your experience with us. Sincerely, Red Roof Management
10/10 Eccellente
Betsy
25 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Betsy
Soggiorno di 1 notte a febbraio 2024
Risposta di Adraine Rediresponse Specialist, il giorno 26 feb 2024
Hello Betsy, Thank you for taking a moment to complete our survey. The staff at the RED ROOF INN MILFORD - NEW HAVEN and I appreciate your 5/5 score following your stay. In the future, please consider adding comments to your survey to let us know what we’re doing well and where we can improve. Your feedback is critical to Red Roof as we strive to deliver a clean, comfortable and value-based stay to all guests.On your next stay should you have any issues while with us, please contact our front desk immediately so we can take care of the issue to ensure your satisfaction. Thanks again and we hope you’ll visit us again on your next trip!Sincerely,AdraineRed Roof Management Rediresponse Specialist
8/10 Buono
Mike
25 feb 2024
Mi è piaciuto: Pulizia
Clean. Affordable. Nothing fancy.
Clean. Affordable. Nothing fancy.
Mike
Soggiorno di 1 notte a febbraio 2024
Risposta di Adraine Rediresponse Specialist, il giorno 26 feb 2024
Dear Mike, Thank you for taking the time to complete our guest survey. We appreciate your comments regarding your recent stay at the RED ROOF INN MILFORD - NEW HAVEN. I am happy to read that you found the room to be clean and affordable. Feedback from our guests is always welcome at Red Roof as we strive to continuously improve the quality of our services. Thank you again for sharing your experience. We look forward to seeing you in your future travels.Sincerely,AdraineRed Roof ManagementRediresponse Specialist