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Recensioni per Out West Motel

2 out of 5
Out West Motel
84040 hwy 11, Milton-Freewater, OR

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 15 su 35 recensioni" "
Valutazione di 8 - Buono. 8 su 35 recensioni" "
Valutazione di 6 - Soddisfacente. 4 su 35 recensioni" "
Valutazione di 4 - Scarso. 3 su 35 recensioni" "
Valutazione di 2 - Terribile. 5 su 35 recensioni" "

8,2/10

Pulizia

8,6/10

Personale e servizio

6,8/10

Servizi

6,8/10

Condizioni e dotazioni della struttura

6,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Karen

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
If you’re looking for an inexpensive place for an overnight this is a great choice.
Soggiorno di 1 notte a maggio 2024
Risposta di Manager , il giorno 20 mag 2024
Thanks for staying with us we appreciate your feedback.

4/10 Scarso

Brandon

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e servizi
The room smelled very moldy when we arrived. Opened all the windows and it helped but, did not get rid of the smell completely. People smoking right outside their room stunk. Make them go across the parking lot, next to the street.
Soggiorno di 2 notti ad aprile 2024
Risposta di Manager , il giorno 7 mag 2024
We are sorry to hear that your stay with us was not pleasant. We will look into the issues you mentioned and will talk to our staff . Thanks for staying with us and we appreciate your feedback.

8/10 Buono

Shane

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 3 ott 2023
Thanks for staying with us we apricate your feedback.

6/10 Soddisfacente

Gerald

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Manager, il giorno 3 ott 2023
Thanks for staying with us we apricate your feedback.

8/10 Buono

Pam

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
Staff was very friendly and helpful. Price could have been a little lower for what you get and carpet needs cleaned or replaced
Soggiorno di 1 notte a giugno 2023
Risposta di Manager , il giorno 25 giu 2023
Thanks for staying with us we appreciate your feedback.

8/10 Buono

Daniel, Stanwood

Mi è piaciuto: Pulizia e personale e servizio
This is a value property but not for luxury or elegance. The staff were great! The property clean. The furnishings were dated and worn which I’d the trade off for low cost.
Soggiorno di 1 notte a maggio 2023
Risposta di Manager , il giorno 25 giu 2023
Thanks for staying with us we appreciate your feedback.

10/10 Eccellente

Noel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff was polite and friendly. The room was very quiet for being so close to the highway.
Soggiorno di 1 notte a maggio 2023
Risposta di Manager , il giorno 15 mag 2023
Thanks for staying with us we appreciate your kind words.

10/10 Eccellente

charis

Viaggio con animali domestici, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
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Soggiorno di 1 notte a marzo 2023
Risposta di Manager , il giorno 8 mar 2023
Thanks for staying with us we appreciate your feedback.

2/10 Terribile

Megan

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Stabbin Cabin
Had to wait for our room to be cleaned even though we arrived at 10pm. Previous guest spilled alcohol at the door. We ended up going somewhere else thanks to the locals at the nearest bar telling us about the weekly drug raids. Motel guest are either permanent or Hourly! Only good thing was lady at the desk was nice!
Soggiorno di 1 notte a luglio 2022
Risposta di Manager , il giorno 5 lug 2022
We are sorry to hear that your room was not clean and will talk to our staff about it that is not acceptable at all we do apologize for that. Every Hotel has people that stay more than only 1 or 2 nights that doesn’t mean it’s not good hotel if someone is working in the area they do stay for weeks . We don’t have any hourly guests or any weekly raids some gave you wrong information. You might have different opinions if you would have stayed here. Thanks for your review and will definitely make sure it doesn’t happen again in future.

2/10 Terribile

Stacy

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
We stayed in room 25 and the smell of cigarette smoke was so terrible we had to leave the windows open. We only stayed one night and the next day our clothing smelt like smoke.
Soggiorno di 1 notte a giugno 2022
Risposta di Manager , il giorno 12 giu 2022
We apologize for that and will address the issue with our staff. Hopefully you give us a chance to redeem ourselves. Thanks for staying with us.

8/10 Buono

Heather

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
People were very nice. Room was clean.
Soggiorno di 1 notte a giugno 2022
Risposta di Manager , il giorno 12 giu 2022
Thanks for staying with us we appreciate your feedback.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Displeased
Was given wrong room to start, then our new room was locked from inside , had to go back to office second time in 10 min. Door would not completely lock. Deadbolt would not engage. Tv speaker was blown, there were 2 towels, 1 hand towel, no wash cloths, half roll toilet paper, 1 soap, headboard very loose, bath water handle gives only cold or very hot shower. Water mixer doesnt work and could scald someone, no phone, no internet as advertised, no ice machine. The code given for wifi did not exist. A strange car parked in our space for 2 days, never seen anyone. We parked in the space next door. We stayed 2 nights. We will never go back and would never recommend. Loved the grassy area in front of the room. Best part of our stay sitting in the grass and listening to the cars , birds, dogs, etc. I worked at a motel for 3 years and i can say with confidence that there needs to be some updates really bad. Stains in the dresser drawers and on carpet as well.
Soggiorno di 2 notti a giugno 2022
Risposta di Manager , il giorno 12 giu 2022
We are sorry that we were not up to our standards with your stay with us. We did inform you that room you requested was not available on that day and we apologize for that. We will address all the other issues you mentioned and fix them. The car you mentioned belonged to a guest who was staying at the property and his car was broke she was waiting for it to get towed away. Hopefully you give us a chance to redeem ourselves. Thanks for staying with us.

10/10 Eccellente

Stacy

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It fit my needs exactly. I needed a place to stay with fridge, microwave and not too expensive. Staff was very friendly.
Soggiorno di 2 notti a maggio 2022
Risposta di Manager , il giorno 12 giu 2022
Thanks for staying with us we appreciate your feedback.

8/10 Buono

Rita

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a maggio 2022

2/10 Terribile

Terry

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Worst hotel stay of my life.
Room was supposed to be non smoking(even had no smoking signs) and was definitely smoked in just prior to our arrival. The room stank terribly of cigarette smoke. Cleaning lady at least left the windows wide open but it didn’t help much. Shower never worked. We notified them Saturday morning. Guy came and looked at it and never came back. Still never worked as of Sunday when we left. Got to shower in another guests room that was filthy after they left on Saturday morning. The hotel is about 30 feet from a very busy highway. Not very clean overall. Worst hotel stay of my life. Don’t waste your money. Zero stars
Soggiorno di 2 notti a maggio 2022
Risposta di Manager , il giorno 9 mag 2022
We are sorry to hear that your stay with us was not pleasant and will look into the issues you pointed here. Making our guests stay with us pleasant is our top priority and will talk to our staff for not resolving your issues. We hope you will give us a chance to redeem ourselves and make it right for you. Thanks for staying with us .

6/10 Soddisfacente

ralph

Mi è piaciuto: Pulizia e personale e servizio
No bueno. This motel is right next to the highway and pretty noisy. It seems like more of a long-term stay location; several of the rooms were long-term tenants. Bed was rock hard, didn’t sleep much.
Soggiorno di 1 notte a maggio 2022
Risposta di Manager , il giorno 9 mag 2022
We are sorry to hear that you didn’t enjoy your stay with us. We do have an old couple staying in one of our rooms for little while but they are pretty peaceful and respectful to other guests staying on property. We will definitely look into the Bed issue and try to fix it but we really can’t do anything about being next to highway but we do have couple of rooms in the back and we are always happy to change room if our guest is not satisfied if we have those rooms available.we hope you will give us a chance to redeem ourselves. Thanks for staying with us.

10/10 Eccellente

Rod

Soggiorno di 1 notte ad aprile 2022

2/10 Terribile

Erik

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I was cussed out by the manager when i requested a refund and refused to stay the night when i found maggots ALL over the room. I am still fighting to get my money back
Soggiorno di 1 notte a novembre 2021
Risposta di Manager, il giorno 14 nov 2021
First of all there were no Maggots in the room and secondly front desk employee only told you that she have to talk to Manager before making a refund and she did make a refund on your card right there in the office. now the charge you are talking about is for the 2 pillows and allthe towels that were missing in the room after you left.

4/10 Scarso

lance

Mi è piaciuto: Pulizia e personale e servizio
The room looked clean. My issue was it's situated on a very busy highway. I did not stay as I am a light sleeper. I think if you're OK with background vehicle noise, it would be a decent place to stay.
Soggiorno di 1 notte a ottobre 2021
Risposta di Randi , il giorno 21 ott 2021
There is hardly any trafic at night time and we did offer you a room in the back . This is realy low rating from a person who did not even stay with us.

8/10 Buono

sara

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cute little mom and pop
Very clean and cute. Small hometown feel. Bringing my dog was no issue and while simple the room was meticulous and had all new microwave, fridge and flooring. Will stay here again if in the area
Soggiorno di 1 notte a giugno 2021
Risposta di onk, il giorno 30 giu 2021
Thanks for staying with us we appreciate your feedback.

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 1 notte a giugno 2021
Risposta di onk, il giorno 30 giu 2021
Thanks for staying with us we appreciate your feedback.

8/10 Buono

Amy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Homey simple country motel
The woman running the desk and cleaning rooms was a treat to meet. If I had been staying longer I would have liked to sit down and have a beer with her. Room had a fridge, microwave, nice bathroom, nice heavy dark curtains. My dog approved too! One suggestion I have is that they upgrade the bed with a foam mattress topper when they are able, but I slept like a baby anyway.
Soggiorno di 1 notte a maggio 2021
Risposta di onkar, il giorno 5 giu 2021
Thanks for staying with us we appreciate your feedback.

10/10 Eccellente

Cortney

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a marzo 2021
Risposta di Randi, il giorno 12 mar 2021
Thank you for your feedback! It is greatly appreciated!

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Randi is always very polite and helpful. Always has a smile and maintains a good balance with being personable and professional. (Note to owner:) Weekly rates would be nice. So would vending machines.
Soggiorno di 1 notte a febbraio 2021
Risposta di Onk, il giorno 17 feb 2021
Thanks for staying with us we appreciate your feedback .

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Would be nice if all the rooms had blackout curtains as advertised. Lamp didn't work, not a big deal but if it's in the room it should work. The coffee pot didn't fit coffee maker and made a big mess.
Soggiorno di 1 notte a febbraio 2021
Risposta di onk, il giorno 19 feb 2021
Thanks for taking time to give us feedback,we will pay attention to all the issues you pointed out and fix them. We appologize for the inconvenience and hpefully you give us a chance to reddem ourself.Thanks for staying with us.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi
Managers are always helpful and polite. Rooms are always clean and in order
Soggiorno di 2 notti a febbraio 2021
Risposta di Randi, il giorno 6 feb 2021
Greatly appreciate your feed back!

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 1 notte a gennaio 2021
Risposta di Onk, il giorno 17 feb 2021
Thanks for staying with us we appreciate your feedback.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff are Super friendly and helpful, wonderful room, clean ,everything works.
Soggiorno di 1 notte a gennaio 2021
Risposta di Randi, il giorno 21 gen 2021
Thank you for your wonderful review and glad we could be of service to you.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The staff where very helpful and had great customer service
Soggiorno di 1 notte a gennaio 2021
Risposta di Randi, il giorno 17 gen 2021
We the staff would like to thank you and hope to see you again soon! :)

10/10 Eccellente

Jody

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
My room was SPOTLESSLY clean! Manager was super friendly and helpful, even going outside in the dark to show me where to park. Would definitely recommend, and will likely stay there again!
Soggiorno di 1 notte a ottobre 2020
Risposta di Sim, il giorno 1 nov 2020
Thanks for staying with us we appreciate your feedback .

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was a great place to stay while in town for a few days.
Soggiorno di 4 notti a giugno 2020
Risposta di onk, il giorno 9 lug 2020
Dear Guest we are very happy that you enjoyed your stay with us. Thanks for staying with us,we appreciate your feedback.

10/10 Eccellente

David

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Finally Relaxed
It had a nice homey feel and the management was friendly and accomodating.
Soggiorno di 1 notte ad aprile 2020
Risposta di Onk, il giorno 26 apr 2020
Dear David We are happy that you enjoyed your stay with us, looking forward to welcoming you again while in the area. Thanks for staying with us.

8/10 Buono

Larry, Olympia, WA

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The facility was in the midst of being remodeled when I stayed ( one room at a time). It's an older roadside motel that's under new ownership. A great value for those who don't mind a little road noise. I slept well. The in room coffee was a step up from most. Only complaint, there was no way to shut off the closed captioning on the TV.
Soggiorno di 1 notte a marzo 2020
Risposta di Onk, il giorno 26 apr 2020
Dear Larry We are happy to hear that you enjoyed your stay with us, if you have any issue with TV or anything else we are always happy to resolve it for you and we will look in to the issue you mentioned. Looking forward to see you again while in the area. Thanks for staying with us.

4/10 Scarso

Viaggiatore verificato

Viaggio di lavoro
I had a room booked in advance. When I arrived it was no longer available??? This is the second time this has happened.
Soggiorno di 1 notte a settembre 2019

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 3 notti ad agosto 2019
Risposta di Manager, il giorno 1 set 2019
Thanks for taking time to give us rating we appreciate your feedback and will keep improving our property to make our guests happy and satisfied with their stay.Thanks for staying with us.