Motel a Missoula

“Clean room, parking”

“Didn’t even check in”

“I was completely unprepared for the condition of this motel. Walking into the first room, the smell was overwhelming. A strong combination of cigarette smoke and what I can only describe as chemical odors that immediately caused my eyes and nose to burn. The room itself was visibly dirty, the furniture was stained and worn, and the walls had visible cracks throughout. The listing advertised seating in the room, but the only thing present was a badly stained ottoman. When I pulled into the...

“Was a nice hotel quiet and taken care of”

“A blanket on the bed would have been nice”

“We notified the property that we would be arriving late as the late arrival instructions stated. When we got there nobody answered any of the phone numbers listed. We waited for quite a while hoping to contact someone but had to drive down into missoula and pay for a room there. Even when Expedia attempted to reach out to them they couldn't make contact either. On top of it all we were traveling with a child. Terrible service, no follow up, no cooperation and they would not refund my money. I...