Guest house a Mombasa

“Facilt”

“Stay away from this property - it seems to be a scam! Despite a confirmed booking by Expedia, upon arrival at Lux Suites the Palm around 8h30pm in the evening, I was told that there was no room available. There was no manager on-site, but the security guard called someone who told him to send us away. The person on the phone said they had been fully booked since the day before and that I had to take up any issue with Expedia. We were unceremoniously sent away late in the evening in an area of...

“As expected given the price this is far from an upmarket area. The rooms were small but clean. Initially I was given a not very nice room with an ensuite that was more like an alcove with no shower but was fortunately moved to a better one. We had to navigate building works to get into the property and then walk on a raised wooden walkway. The place was clean and the staff pleasant and helpful”