ApartHotel a Mondseeland

“Wonderful position and design, unfortunately not marched by the level of service: when we did arrive, the shower was not clean. They promised us different breakfast, but for 2 consecutive days the order was not fulfilled as per our request. The communication with customer service was poor, with a compensation promised but not delivered due to their incapability to provide. Hopefully, after some distress, one customer service agent (Kristzina) jumped in and took charge of the situation, providing...

“A 13 minuti a piedi dalla stazione dei treni, cercavamo una soluzione che avesse la lavanderia. Nonostante non ci sia una reception la gestione del check-in è semplice e in caso di problemi rispondo in tempi brevi tramite whatsapp.”

“Location molto bella, pulizia buona. Ci è dispiaciuto che il bar/bistrot della struttura indicato aperto su Google in realtà fosse totalmente chiuso. Bellissima la hall di ingresso con libreria e the”

“Staff was very friendly and professional. We also received the guest mobility ticket in advance with instruction so we were able to use them throughout the trip. Laundry facility is available too. The room was neat and clean with improved bathroom.”

“Sehr nettes Personal. Das Frühstück war sehr gut”