Esterni

Recensioni per Hampton Inn West Monroe

2.5 out of 5
Hampton Inn West Monroe
601 Mane St, Monroe, LA

Recensioni

9,0

Meraviglioso

Valutazione di 10 - Eccellente. 410 su 663 recensioni" "
Valutazione di 8 - Buono. 176 su 663 recensioni" "
Valutazione di 6 - Soddisfacente. 41 su 663 recensioni" "
Valutazione di 4 - Scarso. 16 su 663 recensioni" "
Valutazione di 2 - Terribile. 20 su 663 recensioni" "

9,4/10

Pulizia

9,0/10

Personale e servizio

8,8/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Robin

Viaggio di coppia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
The room was clean and comfortable. Most of the staff was horribly rude, except for the man cleaning the 2nd floor this morning. The man that checked us in at least spoke to us. The woman that was there this morning just stood behind the counter. Didnt speak to anyone. Didn't smile and avoided eye contact. Its like she was mad she was at work. My husband handed her our keys and said here you are, thank you. She just took the room keys and turned her back to him. Very rude.
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

dennis

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Customer Care Team, il giorno 9 apr 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Buono

Gale

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

Angela

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beds could be better
Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Dana

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
.
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Care Team, il giorno 26 mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

10/10 Eccellente

frances

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Customer Care Team, il giorno 5 mar 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Buono

Youlanda, Mesquite

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
The building needs some modern upgrades. The room was clean. The traffic from the highway was loud, which also means it’s close to a lot of restaurants. The breakfast was sufficient.
Soggiorno di 2 notti a febbraio 2024
Risposta di Customer Care Team, il giorno 21 feb 2024
Dear Guest,Thank you for sharing your feedback with us. We're glad to hear that you found your room clean and our location convenient for accessing nearby restaurants. However, we apologize for any inconvenience caused by the traffic noise from the highway. We understand how important a peaceful environment is for a comfortable stay and will explore potential solutions to mitigate this issue. Additionally, we appreciate your comments regarding the need for modern upgrades, and we'll take this into consideration as we continue to improve our facilities. We're pleased that you found our breakfast sufficient, but we're always looking for ways to enhance our offerings to better meet the needs of our guests. Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back for an even better experience in the future.Warm regards,Aries Connects World

10/10 Eccellente

M. Ashley

Soggiorno di 1 notte a febbraio 2024
Risposta di Customer Care Team, il giorno 21 feb 2024
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Soddisfacente

William

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Check in was a little muddleds. My wife started the process without me. As I arrived it was clear that the counter clerk was ringing us up as a walk in. When i said no he immediately pulled up my preregistration paperwork. felt like he knew. from there he was brusk and rude yet efficient. coffee was cold, breakfast was uninspiring, in room coffee was awful. bed was hard as a rock. bathroom was wet.
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Care Team, il giorno 30 gen 2024
Hi William,Thank you for sharing your experience with us. We sincerely apologize for the confusion and discomfort you encountered during your stay, starting from the check-in process. It is disheartening to hear that our staff's approach did not meet the warm and professional standard we strive for. We will address this directly to ensure our team delivers consistent and courteous service. Regarding the cold coffee and breakfast quality, we are actively working on enhancing our dining options and will consider your feedback to improve our menu selections and in-room coffee quality. For a more comfortable sleep, we offer a variety of mattress options upon request and regret not having this information more readily available to you. We also apologize for the wet bathroom issue and have alerted our housekeeping team to pay closer attention to ensuring all rooms are thoroughly dry and comfortable for our guests. We value your input and hope to have the opportunity to better serve you in the future, demonstrating the high standards we aim to uphold.Warm regards,Aries Connects World

6/10 Soddisfacente

Timothy

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
Hampton Inn Review
The toilet in the room was broken. The AC/Heat didn't work well. Fruit flies around the fruit at breakfast. There was inclement weather and they didn't salt the parking lot at all. Tried to call the front desk multiple times to have the toilet fixed and no one answered.
Soggiorno di 4 notti a gennaio 2024
Risposta di Customer Care Team, il giorno 25 gen 2024
Hi Timothy,We sincerely apologize for the multiple issues you encountered during your stay. It is disheartening to hear about the broken toilet, AC/Heat concerns, fruit flies, and the unaddressed inclement weather conditions affecting the parking lot. Your experience is not reflective of our usual standards, and we are committed to making immediate improvements. We apologize for the difficulty in reaching the front desk, and we will address this communication lapse to ensure timely assistance for our guests. Your feedback is invaluable, and we hope you might consider giving us another chance in the future to provide you with the experience you deserve.Warm regards,Aries Connects World

4/10 Scarso

Richard

Viaggio di coppia
Mi è piaciuto: Pulizia e servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
Property is at least 20 years old and has flooring updated. However the Bathrooms are old and need updating. The furniture is beat up. The bed was okay. The AC unit is old and does not work properly with the Thermostat.The ratings given were misleading and way overrated. Does not warrant a 9 rating, more like a 7.5 rating. Not worth the $50.00 extra per night cost against the other competitors in the area.
Soggiorno di 1 notte a gennaio 2024
Risposta di Customer Care Team, il giorno 9 gen 2024
Hi Richard,Thank you for sharing your detailed feedback with us. We appreciate your insights regarding the age of the property, bathroom conditions, furniture, and the AC unit. We apologize for any discrepancies in your expectations based on the ratings and the actual experience during your stay. Your perspective is crucial, and we will use your comments to assess and improve our offerings. We understand the importance of providing value for the cost, and we regret if we fell short on this occasion. If there are specific details you'd like us to address or discuss further, please feel free to contact us directly. We appreciate your understanding and hope to have the opportunity to make amends on your next visit.Warm regards,Aries Connects World

10/10 Eccellente

Sharon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stop over
Excellent place to stay. Property was well maintained and staff were very friendly and welcoming.
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Care Team, il giorno 12 dic 2023
Hi Sharon,Thank you for your wonderful review! We're delighted to hear that you found our property to be excellent and well-maintained. It's especially rewarding to know that our staff made your stay enjoyable with their friendliness and welcoming demeanor. Your kind words are truly appreciated. We look forward to hosting you again in the future and providing you with another excellent experience.Warm regards,Aries Connects World

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff were very helpful & treated us well! They went out of their way to help us on the day of our check in. Everyone was very friendly during our stay.
Soggiorno di 4 notti a novembre 2023
Risposta di Customer Care Team, il giorno 13 dic 2023
Dear Jennifer,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Warm regards,Aries Connects World

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di Customer Care Team, il giorno 7 dic 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Eccellente

Rebecca

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice!
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Care Team, il giorno 7 dic 2023
Dear Rebecca,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Warm regards,Aries Connects World

10/10 Eccellente

Jennifer

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfort away from home
It was a very nice stay. Clean and friendly staff. The beds were Heavenly and the massage shower was so nice. The breakfast each day was yummy!
Soggiorno di 2 notti a dicembre 2023
Risposta di Customer Care Team, il giorno 5 dic 2023
Dear Jennifer,I'm thrilled to hear that you had such a lovely stay! Clean accommodations, friendly staff, heavenly beds, a luxurious massage shower, and yummy breakfasts—it sounds like you had a fantastic experience all around. Your kind words mean a lot, and we can't wait to have you back for another enjoyable stay!Warm regards,Aries Connects World

10/10 Eccellente

Bianca N

Good and clean
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Care Team, il giorno 28 nov 2023
Hi Bianca,Simple and sweet! A clean environment is a top priority for us, and we're glad you found everything to your liking. If there's anything specific you'd like us to improve or if you have any preferences for your next stay, feel free to share. We're here to ensure your experience remains top-notch! We hope that you will return to us soon!Warm regards,Aries Connects World

8/10 Buono

diana

Mi è piaciuto: Pulizia
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Care Team, il giorno 22 nov 2023
Dear guest, We are glad to hear back from you about your recent stay with us. While you didn't say much in your review, we hope that you had an awesome time and that you were comfortable in your room. Thanks for choosing to stay with us and we hope to see you again soon. Best Regards, Customer Care Team

10/10 Eccellente

Judy

Soggiorno di 1 notte a novembre 2023
Risposta di Customer Care Team, il giorno 12 dic 2023
Dear Judy,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Warm regards,Aries Connects World

10/10 Eccellente

Cynthia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Care Team, il giorno 14 nov 2023
Hi Cynthia,Receiving a perfect rating from valued guests like you is such a compliment. We are excited to serve you again!Warm regards,Aries Connects World

6/10 Soddisfacente

Bruce

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
Desl in roon was fallinf apart and there was sunflower seed shell on the floor...poor housekeeping
Soggiorno di 1 notte a novembre 2023
Risposta di Customer Care Team, il giorno 11 nov 2023
Hi Bruce,We sincerely apologize for the inconvenience you experienced during your stay. It's disheartening to learn about the issues with the desk in your room and the presence of sunflower seed shells on the floor. This falls short of our usual standards, and we appreciate you bringing it to our attention. Rest assured, we are addressing these concerns with our housekeeping team to ensure a more thorough and consistent cleaning standard. Your feedback is invaluable in our commitment to continuous improvement, and we hope to have the opportunity to provide you with a much more satisfactory experience in the future.Warm regards,Aries Connects World

10/10 Eccellente

Kimbrough

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Care Team, il giorno 20 ott 2023
Dear Guest,Thank you so much for taking the time to share your feedback! We're thrilled to hear that you had a good experience during your recent stay at our hotel.Our team takes great pride in providing top-notch service and creating memorable moments for our guests. It's fantastic to know that we were able to meet your expectations.If you ever plan to visit our area again, we'd be absolutely delighted to welcome you back. Until then, safe travels and warm wishes from all of us here at the hotel.

10/10 Eccellente

James, New Iberia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice hotel in West Monroe. Close to many restaurants.
Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Care Team, il giorno 17 ott 2023
Dear James, thank you for your feedback about the hotel in West Monroe. We're delighted to hear that you found it to be a nice place to stay, and its proximity to various restaurants is indeed convenient for travelers. We appreciate your comments, and we hope to have the opportunity to host you again in the future. If you have any more comments or suggestions at that time, please feel free to share.Warm regards,Aries Connects World

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Care Team, il giorno 12 ott 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

6/10 Soddisfacente

Gary

Soggiorno di 1 notte a ottobre 2023
Risposta di Customer Care Team, il giorno 1 nov 2023
Dear Gary,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Warm regards,Aries Connects World

8/10 Buono

Iesha

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Stayed one night. Had no issues.
Soggiorno di 1 notte a settembre 2023
Risposta di Customer Care Team, il giorno 10 ott 2023
Hi Iesha,We're pleased to hear that your one-night stay was issue-free. Guest comfort and satisfaction are important to us, and we're glad to have met your expectations. If you ever decide to stay with us again in the future, we hope to provide you with another smooth and pleasant experience. Warm regards,Aries Connects World

8/10 Buono

Bridget, Ponchatoula

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overall the property was nice. It was convenient to restaurants, shopping, and any family entertainment places.
Soggiorno di 1 notte a settembre 2023
Risposta di Customer Care Team, il giorno 27 set 2023
Dear Guest,Thank you for your feedback on your recent stay. We're pleased to hear that you found the property nice and conveniently located to restaurants, shopping, and family entertainment options. If you have any specific comments or suggestions on how we can make your next stay even better, please feel free to share. Your input is important to us, and we look forward to welcoming you back for another enjoyable stay.Warm regards,Aries Connects World

10/10 Eccellente

Frank

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean good service
Soggiorno di 1 notte a settembre 2023
Risposta di Customer Care Team, il giorno 27 set 2023
Hi Frank,Thank you for your feedback. We're glad to hear that you found the hotel clean and that you received good service during your stay. If you have any specific comments or suggestions on how we can make your next stay even more enjoyable, please feel free to share. Your feedback helps us continually improve our services and guest experiences. We look forward to welcoming you back in the future!Warm regards,Aries Connects World

4/10 Scarso

Bonnie

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
I called that morning to ensure we have a room with two queen beds. When we arrived they told me they only had a king room w a sofa bed left for 4 people. We went to our room and it wasn’t a sofa bed…it was just a sofa. I asked for two rollaways and they found some. The manager on duty was very nice and owned the mistake. I wonder if booking through Expedia puts you somehow on the bottom of a list in hotels?
Soggiorno di 2 notti a settembre 2023
Risposta di Customer Care Team, il giorno 13 set 2023
Dear Bonnie,We apologize for the inconvenience you experienced regarding the room mix-up. It's important to ensure accurate room reservations, and we regret any misunderstanding in this regard. Booking through third-party platforms like Expedia should not affect room allocation, but sometimes communication gaps can occur. We appreciate your understanding and are glad to hear that the manager on duty was helpful and owned up to the mistake. Your feedback is valuable, and we will use it to improve our booking and communication processes to avoid such issues in the future. Thank you for bringing this to our attention, and we hope to provide you with a better experience in the future.Warm regards,Aries Connects World

6/10 Soddisfacente

Bridget

Soggiorno di 2 notti a settembre 2023
Risposta di Customer Care Team, il giorno 3 ott 2023
Hi Bridget,Thank you for taking the time to rate us. We are glad that you chose us for your stay. However, we would really want this rating to go up. Please let us know what we can do to improve our services. It will be a pleasure to hear from you again. We look forward to hosting you more successfully in the future!Warm regards,Aries Connects World

10/10 Eccellente

Michael

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice, clean and quiet property. Easily accessible.
Soggiorno di 1 notte ad agosto 2023
Risposta di Customer Care Team, il giorno 7 set 2023
Hi Michael,Thank you for sharing your thoughts on the property! We're pleased to hear that you found it nice, clean, and quiet and that it was easily accessible. Your feedback is appreciated, and we hope to have the opportunity to welcome you back for another enjoyable stay in the future. Warm regards,Aries Connects World

10/10 Eccellente

Cynthia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very comfortable king room!! Will be back!!
Soggiorno di 1 notte ad agosto 2023
Risposta di Customer Care Team, il giorno 28 ago 2023
Hi Cynthia,Thank you for sharing your positive feedback with us! We're delighted to hear that you found the king room very comfortable and that you plan to return. Providing a comfortable and enjoyable stay is important to us, and we're glad we could meet your expectations. We look forward to welcoming you back in the future for another great stay!Warm regards,Aries Connects World

10/10 Eccellente

April

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023
Risposta di Customer Care Team, il giorno 22 ago 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

8/10 Buono

Clifford

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good value
Soggiorno di 1 notte ad agosto 2023
Risposta di Customer Care Team, il giorno 17 ago 2023
Hi Clifford,Thank you for your feedback! We're pleased to hear that you found good value in your stay. We hope you had a comfortable experience, and we look forward to the possibility of welcoming you back in the future!Warm regards,Aries Connects World

10/10 Eccellente

Sandi, Montgomery

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice and convenient
Soggiorno di 1 notte ad agosto 2023
Risposta di Customer Care Team, il giorno 15 ago 2023
Dear Guest,On behalf of our entire team, thank you for such flattering ratings on our hotel and its services! Do provide us with further opportunities to host you! Warm regards,Aries Connects World

2/10 Terribile

adalena

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia
We booked a room for 5 people (3 adults and 2 children) and the room doesn’t have a pull out couch! They are queen beds and for even 3 children to sleep in a queen bed it’d be tight, how can you expect an adult and 2 children?! Why not say there are no rooms that sleep 5? I would have went elsewhere
Soggiorno di 1 notte ad agosto 2023
Risposta di Customer Care Team, il giorno 7 ago 2023
Hi adalena,We apologize for the inconvenience you faced with the room arrangement. Your feedback is valuable, and we're sorry for any misunderstanding regarding the sleeping arrangements for your group. We'll take your comments into consideration to ensure better communication about room capacities in the future. If you have any further concerns or suggestions, please don't hesitate to reach out. We hope you'll consider giving us another opportunity to provide you with a more suitable stay in the future!Warm regards,Aries Connects World

8/10 Buono

Shauna

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Overall great stay. Convenient location.
Soggiorno di 1 notte a luglio 2023
Risposta di Customer Care Team, il giorno 31 lug 2023
Hi Shauna,Thank you for your feedback! We're thrilled to hear that you had a great stay and found our location convenient. Guest satisfaction is important to us, and we hope to welcome you back in the future!Warm regards,Aries Connects World

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel and very friendly staff. Room was very nice and sparkling clean. Housekeeping was very nice.
Soggiorno di 1 notte a luglio 2023
Risposta di Customer Care Team, il giorno 19 lug 2023
Dear Jennifer, thank you so much for your kind review! We're thrilled to hear that you had a great experience during your stay at our hotel. Our staff takes great pride in providing friendly and welcoming service, and we're delighted that they made a positive impression on you. Maintaining clean and comfortable rooms is a top priority for us, and we're pleased that you found your room very nice and sparkling clean. Our housekeeping team works diligently to ensure our guests have a pleasant and enjoyable stay. If there's anything specific you enjoyed or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. Your feedback is valuable to us, and we appreciate you taking the time to share your positive experience. Thank you for choosing our hotel, and we look forward to welcoming you back on your future visits!Warm regards,Aries Connects World

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice stay. Quite and easy parking.
Soggiorno di 1 notte a luglio 2023
Risposta di Customer Care Team, il giorno 13 lug 2023
Dear David,Thank you for your review! We're glad to hear that you had a very nice stay with us. Our team works hard to provide a quiet and comfortable environment for our guests, and we're pleased to know that you enjoyed it. It's also great to hear that our parking facilities were convenient for you. We appreciate your feedback and hope to have the opportunity to welcome you back for another enjoyable stay in the future!Warm regards,Aries Connects World

10/10 Eccellente

Spencer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great property and staff.
Soggiorno di 2 notti a luglio 2023
Risposta di Customer Care Team, il giorno 11 lug 2023
Dear Spencer,Thank you for your review! We're thrilled to hear that you had a great experience at our property. Our staff works hard to provide exceptional service, and we're glad that it made a positive impression on you. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future!Warm regards,Aries Connects World

10/10 Eccellente

Robert, Randolph

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023
Risposta di Customer Care Team, il giorno 11 lug 2023
Many thanks for your positive rating – we are delighted that you enjoyed your time at our property so much. We hope to host you again successfully in the near future.Best Regards,Customer Care Team

8/10 Buono

Catherine

Viaggio di coppia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Close to I-20 but still quiet.
Soggiorno di 1 notte a giugno 2023
Risposta di Customer Care Team, il giorno 7 lug 2023
Dear Catherine,Thank you for taking the time to leave a review. We're glad to hear that you appreciated our convenient location near I-20 while still enjoying a quiet atmosphere. Your feedback is important to us, and we hope to have the opportunity to welcome you back in the future!Warm regards,Aries Connects World

4/10 Scarso

bradley

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The air-conditioning was out in the hallways. Not good when the temp outside is nearly 100 degrees. Also, there was a very strong sewage smell that permeated the entire hotel including our room. The staff was friendly and the ac in the room was great. There were flys all over the food at breakfast which was gross. I would not stay here again.
Soggiorno di 1 notte a giugno 2023
Risposta di Customer Care Team, il giorno 7 lug 2023
Hi bradley,Thank you for sharing your feedback regarding your recent stay. We apologize for any inconvenience you experienced with the air-conditioning in the hallways and the unpleasant sewage smell. We take these concerns seriously and will address them with our team to ensure a more comfortable environment for our guests. We appreciate your kind words about our friendly staff and the functioning air-conditioning in your room. However, we are disappointed to hear about the issue with flies at breakfast, and we will investigate this matter further to improve our food service. We value your feedback and apologize for any negative impression it may have left. We strive to provide a pleasant experience for our guests and will use your comments to make necessary improvements. Thank you for bringing these matters to our attention, and we hope you will reconsider staying with us in the future!Warm regards,Aries Connects World

6/10 Soddisfacente

Amanda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a giugno 2023
Risposta di Customer Care Team, il giorno 11 lug 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team

10/10 Eccellente

Kacey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Loved our stay
Soggiorno di 1 notte a giugno 2023
Risposta di Customer Care Team, il giorno 4 lug 2023
Hi Kacey,Thank you for sharing your feedback! We're delighted to hear that you loved your stay with us. Providing a positive and enjoyable experience for our guests is our top priority, and we're glad that we met your expectations. If there's anything specific you particularly enjoyed or if there's anything we can improve upon, please let us know. We appreciate your support and hope to have the opportunity to welcome you back in the future for another memorable stay!Warm regards,Aries Connects World

10/10 Eccellente

Hertistine

Viaggio con la famiglia
Our stay was nice and enjoyable. Location easy to get to from interstate and the hotel was clean. Staff was nice. Loved the complimentary breakfast also
Soggiorno di 1 notte a giugno 2023
Risposta di Customer Care Team, il giorno 4 lug 2023
Dear Guest,Thank you for taking the time to share your feedback! We're delighted to hear that you had a nice and enjoyable stay at our hotel. It's great to know that our location was convenient for you. We're glad you found our hotel clean and our staff nice. It's also wonderful to hear that you loved our complimentary breakfast. We appreciate your kind words and hope to have the opportunity to welcome you back for another pleasant stay in the future!Warm regards,Aries Connects World

10/10 Eccellente

Brenda, Meridian

Soggiorno di 1 notte a giugno 2023
Risposta di Customer Care Team, il giorno 15 lug 2023
Thank you for taking the time to rate your recent stay at our hotel. We are thrilled that you had a great stay, and we hope to welcome you back again soon! Best Regards,Customer Care Team

10/10 Eccellente

Michelle

Viaggio con animali domestici, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good stay.
Soggiorno di 1 notte a giugno 2023
Risposta di Customer Care Team, il giorno 26 giu 2023
Hi Michelle,Thank you for sharing your wonderful experience regarding the recent stay. We hope that you will continue to choose us!Warm regards,Aries Connects World

10/10 Eccellente

Richard

Soggiorno di 1 notte a giugno 2023
Risposta di Customer Care Team, il giorno 13 lug 2023
Dear Guest,We appreciate the awesome feedback that you provided. It's great to be on the receiving end of such a wonderful rating and we hope you had an exceptional stay with us. Do let us know if you have any suggestions on how we can make things even better for our guests. We look forward to your next visit! Best Regards,Customer Care Team

6/10 Soddisfacente

Katherine

Soggiorno di 3 notti a giugno 2023
Risposta di Customer Care Team, il giorno 11 lug 2023
Dear guest, we are always anxious to get feedback from our guests in relation to their stays with us, so we very much appreciate your rating, thank you. Whilst we are pleased that you had a reasonable stay here, we aim to exceed all of our guests’ expectations, and we are disappointed that we did not exceed yours. We sincerely hope you will give us another opportunity to host you. Thanks again.Best Regards,Customer Care Team